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Good cheap place to stay with the basics. Bed was comfortable. Good for families traveling on a budget but definitely not a romantic getaway. Very hard to find at night because no light to see street signs. Tiny bathroom. When I checked out about 7 am, I think I woke the clerk who came out bleary eyed and with no shoes on. Clock had wrong time.
The room was clean and comfortable The room was outdated and smelled musty.
Close to Foxwoods Worn down room. Expensive.
Comfortable beds, jacuzzi in room, seemed over all clean. Stand up shower is tiny and outdated. Cheap and skimpy on toiletries. Did not have extras like razors or tooth paste. (not even for sale) Also only provided 2 in 1 shampoo / conditioner. Wish the shuttle ran later. Staff was borderline ruse, but kept enough to make a huge issue.
Jacuzzi Tacky Italian decor
Little to no water pressure (they provided a written explanation as to why this was at check in, but it would have been nice to have this information up front when booking the hotel room). Rooms weren't very clean, the bathrooms didn't even have a counter or anywhere to put your toiletries, and the shower had no barrier to prevent water from spilling onto the bathroom floor. The TV remote didn't work either.
The room and arrive was great I'd def book there again Noisy neighbors
Jacuzzi tub was definitely worth the money. It looked like Caesar's in Atlantic City, except much more personable. Had a leak right outside our room, but we're glad it was outside and not inside the room. Breakfast was not included.
We got to check in at 11 am. Close to foxwoods, free shuttle Website said free continental breakfast but it was not true.
I spent a little extra on this hotel because it got good reviews and I will pay a little more for quality. I was grossly disappointed with this hotel. We pulled in, and were literally the only car in the hotel parking lot - and it was midnight. There was no hot water for a shower in the room so we suffered through freezing cold showers. When we checked out, we told them about the cold water and they just made a bunch of excuses as to why the water was cold without any apologies or reimbursement. A truly poorly managed hotel.
Cleanliness and quietness -
Very friendly and informative staff.
Price was reasonable, and staff helpful. Close to I-95. Ground floor room very noisy from squeaky floor in room above - could hear every footstep. Busy on Saturday nights, wi-if poor.
i had something happen to me i made a reservation and lost the money
Not a bad place to stay for a overnight visit. Bed was very comfortable and the room was clean. What more do you need?
Run down...Price we pd was higher than others pd. The staff was great and the rooms we clean.The place was just run down.
Room was clean, basic. Breakfast was good, something for everyone included fresh fruit nice touch. Was only about 25 min from Mohegan. Mystic Aquri. very close, Mystic Seaport right down the road Needs a little updating, they need to pay a little bit more attention to the little things, like frig needed to be deiced, and the note book should have been checked, ripped pages and coffee stained. Overall the room was good. Had a nice stay, would stay there again.
I found everything barely adequate
Overall fine for the one night stay. Clean, comfortable room. Decent free breakfast. Good channel lineup. Smokey hallway, but room itself was fine.
The staff was very warm and helpful. The room was clean and housekeeping kept it that way each day. No exercise room as advertised on the site. The pool had so much chlorine I had to buy eye drops for my family. much noise upstairs over our room all night long. Stains in the hall carpet.
Ease from I-95, comfortable, value, breakfast. We didn't use the pool but it looked inviting. Shower repair job looked unskilled. At check in the host gave our room number audibly.
the rooms where ok the bed was nice to sleep on. the tv would not go past 20 for volume so it was hard to hear and the tv location was bad
Cleanliness, room equipped with everything needed. Overall good place to stay. Separate sink from bathroom- should have both in and out of bathroom. No extra blankets in room. No eggs or peanut butter for continental breakfast.
Close to the parks and attractions in the area The room smelled musty.
It was clean and spacious... n/a\
Loved the clean and spacious room. Bathroom was immaculate! Staff was friendly and very helpful too. Perfect getaway with my daughter. It can be tought to please an 18 year old girl but my daughter loved the Hyatt. The 2 of walki Misquamicut beach every winter and then spend the night at the Hyatt. Already looking forward to next year! Nothing. All was great!
I liked that it was close to downtown Mystic as well as some excellent wineries on the CT Wine Trail. The hotel was under renovations and we heard hammers pounding while trying to take a nap on a Saturday afternoon. Also, the included breakfast left A LOT to be desired. Egg white sandwiches on hard, stale croissants. Luke-warm French toast. Stale bagels. Not too appetizing.
Beautiful room with a couch! Bed was so comfortable that we slept in and missed breakfast. Excellant shower pressure! Wish breakfast ran later than 9am. No microwave in the room. Shower room with toilet was a bit tight getting in and out. Not very many TV channels and TV kept shutting off by itself after about an hour and half.
We are buying a house in the area and spending a lot of time in hotels. As the summer starts all the hotels in Mystic start to jack their prices to unbelievable levels ($300+ a night for a Hampton Inn??). As all we needed was a bed for the night and a warm shower we decided to save our money and try the Quality Inn. That was a good decision as its perfectly OK - clean, convenient location, affordable. Bead was comfortable and bathroom was clean with decent water pressure. We were on the ground floor and there was quite a bit of noise on Saturday night - the sound insulation is not great. Sheets are washed in fairly harsh chemicals, so a little rough on the skin. Overall, though, good value for the money and staff are very friendly and helpful
Staff was very friendly and attentive. Elevator was fair from room. Next time I would ask for a first floor room for my dad.
Close enough to beach without breaking bank... Both CT and RI beaches... Beds were comfortable... Restraunts in area were good... Last night they ran out of towels and we were given one wash cloth and bath mats for hand towels...
PARTY IN ROOM U[UPSTAIRS BOTH NIGHTS NOTHING DONE ABOUT IT WHEN WE CALLED FRONT DESK
All friendly, helpful.
Clean and comfort
The continental breakfast was incredible
Further than I thought from Foxwoods
Decent room Be careful using debit cards if you already paid online. I got charged 2 other times
Location was convenient and hotel was perfect!
Being able to bring my pet was a major bonus. We didn't have to worry about leaving our dog alone and the rooms were very clean and spacious! The staff was very friendly and courteous and the breakfast in the morning was awesome! The beds were a little bit too hard
clean, easy access, good breakfast nothing
I loved how quick and easy check in was! The staff was very welcoming and answered all of my questions. The rooms were nice and clean, had the perfect size television. The bed was extremely comfortable. Delicious hot breakfast was included until 10am. Check out was 11 so after breakfast we still had plenty of time to check out on time. It was just an all around great stay! Because of all of the snow parking was limited. We had to circle around for a couple of minutes before finally parking in the last parking spot. But again snow is not something the staff can control.
Very nice and close to the town of Mystic and close to the two casinos
Clean and comfortable, with a very friendly staff.
I needed to move the reservation 1 day due to severe weather but Priceline and Hampton Inn were unable to accommodate.
Nice and clean hotel. Inconvenient location without a car. Some receptionists don't seem to like their jobs... few were nice.
The beds were comfortable and breakfast was good. Hotel rooms were clean. Had trouble getting into our rooms our keys didn't work so the lady had to give us a new set of keys. We told the lady at the front desk that it was probably the door and if its possible to just switch our rooms. She refused and gave us new card to try and that one didn't work. Our stuff was locked in the room the lady had to come up to our room and try it herself and it wouldn't work so she had to go back downstairs to get this machine thing that opens the doors but she couldn't see what she was doing because she didn't have her glasses so my friend had to help her smh worst experience ever eventually we were able to get into the room and they gave us new room. I map quest the address to see how far foxwoods was it said it was 10 minutes away but it was more like 20 minutes.
The hotel was very convenient to get to and from. It was amazingly quiet, despite being full of people and events!! Very comfy, and I'd recomend it highly! I like a firmer pillow, it'd be nice if they had various "kinds".
Big room, comfy bed. The fact that the hotel sent a free shuttle bus to pick us up from the station (3 miles away). The decor is the room was a little outdated.
Great value! Reception desk staff greeted me as I was still approaching the desk. Professional hospitality, great facility, in great condition, in a fantastic location. Would definitely return. Nothing.
The servers at breakfast were excellent, as was the omlet chef and the food in general. The cleaning service didn't clean our roomvery thoroughly daily.
The size if the room was perfect. The bed was very comfy. It was a short distance to both Foxwoods and Mohegan Sun. The Mystic Aquarium was with in walking distance as was the Old Mystic Plaza. All in all it was a great stay and I would recommend it to a friend. We did not like that there wasn't a shuttle, car service or limo service to the Casino Resorts. For the price this feature should be included as well as a free Continental Breakfast.
The room , a mini suite, was beautiful and the bed was so comfortablr. The staff was friendly and helpful. The location was near all local attractions, including both Casinos. I would definitely stay there again No fan in the bathroom
Location in proximity to attractions and hwy. The room was clean and the staff was excellent. The decor was very disappointing for a Hilton hotel. The barroom walls were a very outdated nauseating yellowish gold. The size of the bathroom was very small. The room all together seemed very minimalistic for the price.
it was close to everything in town the gym smells like the pool
Nice room, clean, comfortable, nicely decorated
very comfortable beds
reasonably priced, rooms were clean wish there was a breakfast buffet included in the hotel stay
The location in old mystic was awesome
Hotel staff was very friendly. Room was clean and comfortable. Carpets were a little outdated but still very clean. Location was perfect, near shops and restaurants
Location and staff excellent. Breakfast also very goodsq No
We were at home.staff was wonderful.we were treated just like family.Hotel was in a perfect location.Our room was very nice. No.everything was perfect.
The casino shuttle and waffle maker in the morning make this place! Less then half what you pay to stay at foxwoods. I'd definitely go back. Nothing I can think of.
Room was better than expected for money we paid. Room was very clean and queen beds were comfortable. The staff/service is terrible. We booked the shuttle to a casino for 930pm but when we arrived 5 minutes early they left us while claiming the people from our room had already boarded the shuttle. They had no way of verifying and making sure the right people boarded. My girlfriend had to wait in -2 degree weather for th next shuttle. Also there's breakfast until 11am amd we arrived at 1055 to get something quick to eat for the ride back and they said it had already closed. Why say it's opened until 11am but close earlier than the advertised time. Entire staff and manager seemed unorganized and unprofessional.
The complimentary breakfast was extensive and the staff was diligent in keeping all of the offerings replenished. The suite was large and very comfortable. We would stay again in the future
Nice room layout, pet friendly, convenient to interstate, good breakfast. Location to town and attractions was not as depicted by site location at booking. Carpeting had sticky spots and smelled of dirty gym clothes. Poor soundproofing compared to other hotels we've stayed at, especially on this trip.
DVD players was available for no additional charge. Breakfast and light evening meal were also included in price.
Please write at least 15 words
The room was very large. We had a fridge and microwave, both of which worked well. Easy checkout from the room. Walls too thin. I could hear every word my neighbors said. Whirlpool was a disappointment. Jets in unusual places.
Rooms on the road side are noisy. Too close to the highway.No breakfast available.
Rooms were clean and very close to attractions. Nosie if you kept dehumidifier running.
Loved the easy access to everything in Mystic. Room was way too hot. Coud not shut the heating unit off.
Checked in before a Foxwoods show, room and bathroom was clean, hallways and lobby spotless. Nice and quiet. We got a room all the way at the end of the hallway and had a great stay. Nice continental breakfast offering in the morning and easy checkout. 10 minutes from Foxwoods, easy to get to/from.
Waffles for free in the morning, clean comfortable room.
Clean, comfortable and quiet room; good location and friendly staff.
Loved the location and the charm of the place Rooms were a bit awkwardly laid out and the bed was not comfortable. The heater in our room was either full blast or none - so didn't get the best night sleep.
The hotel is located right on route1 with a view of the water and walking distance to downtown Mystic. They also offer free bicycles that can be used for the day. There is a restaurant/bar right on the premises with indoor or outdoor seating and is open for breakfast, lunch and dinner which is very convenient if you don't want to walk or drive anywhere. We had a king room that was on the lower level and opened out to the parking area, so not a great view. The layout of the room was also a little awkward with a fireplace right near the bed and a large jacuzzi that we did not use. They do have nicer second level rooms with better views and a nice balcony that was a little more private. Next time I would look to get one of the second level rooms.
Great location and wonderful room.
Thick soft towels...comfy bed...clean room.
It was clean, but smelled pretty musty. I reserved a room with a balcony (and therefore, a view), but when I got there, I got a room at the back of the motel (It's not really an inn.) There was no view and the staff was not interested in the fact that I didn't get what I had reserved. For the view I got, I could have stayed at a much cheaper hotel. I feel like I wasted my money.
I like the fact that it came with everything I needed ... kitchenette area, iron and board, even WiFi
The fact that this place is very clean and comfortable all throughout...makes me definitely want to come back. I travel alot and very rarely seen places like this. My room was very clean, we even had a nice sized jacuzzi in it.The fitness center was decent, and the full breakfast in the morning was completely AWESOME! One downside,10 min from the casino. .Nevertheless,its location is still prime. Only 3 min away from Mystic Seaport area. This is my first post about any property,i spoke with their staff,who are so nice,who make you want to come back. just had to say something, it was that good. 10 min from casino