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The best Red Lion I have ever stayed at!!!! Everything!!!
Hotel was updated Location, hallways were dirty, there was a coat from previous visitor in our room on floor made me wonder if room was even cleaned before we checked in!!
The only thing I liked was the pricess That was not clean enough. Specially the bed.
Good breakfast Rooms and service were below standard.
convenient to highway, room was clean, powerful shower, mostly quiet too far from dining
Clean. Secure. The best bang for the buck in town. Anything cheaper than this is crap.
Close to hwy, food Over priced, non smoking room had ash trays and stunk bad like cigarettes.
The gentleman in the room next to me was given a key that opened my room. OMG. He asked us if he could try when we were out front. Hus key opened my room and his room. He went to the front desk to tell them about the key. They told him that it was taken care of. He tried my room again. Door opened again no problem. I then went to the front desk. I was told as well that it was taken care of. They never gave him a different key. Luckily the mattresses were hard and lumpy so I was able to not sleep while making sure nobody else had the key to my room as well.
I enjoyed sleeping Having to fight the cockroaches for my soap
Nothing The hotel
advertised breakfast was a banana & twinkie. Nothing to drink. No coffee, milk, juice, water.
Staff was very friendly. Paid way to much thru Kayak....if I had booked thru the hotels website I would have paid $40 less. When I called kayaks customer service I got the run around about rates changing from day to day. I booked hotel on the same day we checked in, so rates wouldn't have changed. When I pointed this out I was given the same verbatim response. Felt like he was reading it from a card..... Will not use kayak again.
The facility was very clean both inside and out. Quiet location away from the freeway.
Clean and quiet. Outdated saggy carpet.
Clean room, plenty of space, very quiet, good continental breakfast, and friendly staff. The wireless internet they offer was useless. It couldn't load anything.
Liked that breakfast was included. Helpful and friendly staff. Nice quiet location. Seemed like a safe area. The cleaning staff came into room at 10:00 am sharp wanting to start cleaning the room while we were still getting ready to leave for day. However we asked them to wait 15 min so we could leave. no problem
The staff was pleasant and helpful. The room was clean and the bed was very comfortable. I slept better in this hotel than I have in many others. The walls are a little thin and the Internet didn't connect for us.
Very easy walk to the Washington State Fairgrounds. Friendly staff. Good value.
It was close to the event I was attending. Rooms were extremely outdated, stains on furniture, and the shower leaked. The out-the-front-wall A/C was loud, and there was no extra amenities in the room such as a hair dryer or ironing board. With some refreshing and a few upgrades this could be a great little motel. Also, muffins, croissants, and some pastries shouldn't really count as a continental breakfast.
Never got my money back
This hotel is fine. It's basically what you'd expect from a $60 hotel. Bathroom is fine. I think people knock it because it's been retro fitted for ADA which makes the layout very open. Wifi is decent for simple stuff. Note there are two networks depending on which building you're staying. Location is one outskirts of town, beds are good enough. Staff was polite and of course Charlies should be your plan for breakfast ☺ Towels were a little thin but whatever Has the PNW mustyness, if you're from here you know what I mean, if you're not then realize that this is a rainforest and its hard to keep this smell out of carpeted rooms. This isn't a knock on the hotel. When I lived here I remember this being problem everwhere
Nothing to like, except maybe the price. Hotel room had many problems and repairs that need to be done: Bathroom door knob had been push clear through the wall and not repaired. Not enough lighting. The lights in the middle of the two beds wouldn't work and were very loose. Freezer in the refrigerator obviously had not been thawed out for a very long time - it was all ice except enough room to maybe put a sandwich. The closet rod in the bathroom didn't have any coat hangers. The telephone was set on a chair because it wouldn't reach the table. There was a 6" rip in the bed comforter. The complimentary breakfast was coffee only and the bagged muffins were very small. THE WORSE MOTEL WE HAVE EVER STAYED IN!!!!!!!
Nothing We will not stay there again, way to much money for a dirty run down room that the heat did not even work most of the time, the bathroom was disgusting and the bedding was so scratchy and uncomfortable.
I like the location, close to the mountains and quick access to trails On Mt. Peak. For being located in what I thought was a small, quiet town this place was scary. The person who checked us in looked like he had been involved with gangs. Big jewelry on a male, tattoos, backwards baseball cap and teeth that looked like they had been subjected to drugs. I Hesitated giving him my credit card. Our toilet didn't flush and when my husband opened the top to try and fix it, he reported seeing black mold. My parents stayed in a room down the hall from us. They like sleeping with their window open - but unfortunately this meant that they had to listen to karaoke well into the night. When we arrived back at the hotel after a wedding, there was a large group of people in the courtyard. It was late and they were loud.
Front desk was incredibly helpful and the Mexican restaurant was great!
Clean comfortable room. The staff was very friendly and helpful with local information.
I liked the room nice clean but not worth the headache and loss of $140... The staff was rude, no visitors, pet fee... They took $70 for a room i didnt use and $50 deposit because i had a guest... The staff did not inform me i couldnt get a refund on my room i didnt want...
It was better than what I expected. I was very impressed. I would definitely stay again. Staff friendly, clean, and easy to find. I was very thankful for them to be so flexible I didn't like how there were to many amenities
Room was clean and comfy st Staff, I had the most horrible customer service. Never going back there thank you
I liked how big the rooms were & the set up of the room & I defiantly liked the location because it's nice & close to the freeway entrances & close to the des Moines marina. I didn't like the tv because it was really small & really old & basically just a piece of junk & basically I would like it if they could update the hole room. Don't get me wrong I like the rooms overall but they could use some updating.
Nothing!! This was a horrible hotel. It was filthy. There were hairs from the past guest in the bed and tub. We had to take the bed apart so we could fix the frame so the bed wouldnt bang every time we moved. The carpet was sticky. The chair arms were filthy. JUST GROSS all the way around!!
Nothing. Took an hour for the guy at the front desk to find one of the two reservations. Instead of apologizing and saying that he couldn't find it, he insisted that I had only made one reservation even though he saw the confirmation emails. He was the rudest most condescending person I have ever spoken with. The rooms were dirty. The "breakfast" was coffee and bread.
Nothing at all It was a lot of mildew, bad area lots of weirdos roaming, and u can't have any guest which is so stupid when u pay 70 a night for a dump
Goof staff! Very, Very noisey!!!
They went into my room and touched my belongings even though I had the do no DISTURB sign on!
The young lady at the front desk tried to help but couldn't. But she was very sweet. I couldn't log onto the internet and I have never had that problem before ( numerous trips ). The AC did not properly cool the room. I normally sleep in sweats in a hotel room because you never know what might happen- ended up sleeping in a t shirt and undies- not good. The hotel rents parking spots to people who don't like paying airport fees- so the parking lot was crowded and the spots were very narrow- there's nothing good about squeezing out of your vehicle and then trying to get suitcases between tight vehicles up into your room. If I had a newer vehicle with no existing scratches- it would have made me crazy.
If you don't want to pay 100+ for a one night stay then stay here. Bed was really comfy The adress to this motel was wrong so it lead us to a different motel. They need to update the adress so others don't get confused like we did. Parking was smaller and crowded and barely and spots left for guests. Lady who gave us a key had to switch us to a different room cause the key would open the door 3 times. The area is very sketchywoke up to couples fighting and its on a busy road so it's pretty loud
Staff was friendly Horrible hotel. Way overpriced. We walked into the room and there was burns and stains all over the carpet, graffiti scratched in the air conditioner/heater. Furniture was all falling apart. Looked like it was from the early 90's. Walked into the bathroom and towel rack was all busted up and graffiti all over the back of the door. We come back after exploring Seattle and there is NO parking spots they were all taken up from they're airport parking. (Both nights) Bunch of people walking around there that were really sketchy. Horrible hotel will never stay there again.
Not too small, great location, great price Carpet needs to be replaced. Newer furniture needed