Tenafly Hotels

Good location, next to subway station and direct 5min. link to centre. Staff is ok, breakfast is minimal but fine. Hotel quality overall is good. Don't buy food in nearby Indian restaurant after partying. Is to spicy food.

Mattresses need to be replaced. Very noisy after midnite. Security was called. I don't know if they ever came as noise stayed loud for a long time. Also noisy early in the morning.

Shuttle service and breakfast. Other than that the rooms and facilities were pretty ordinary. There was no bottled water available in the room nor was it available in any of the vending machines parked at each floor. The hotel shop what presumably carried closed two hours before published time outside the shop. Finally I had to purchase expensive water from the hotel bar.

Nothing I cancelled my hotel more than 48 hours in advance. After I cancelled it, I saw that they had a no cancellation policy. Since they would not refund my money, I asked them to reinstate my room. They refused to reinstate it and so I had to book accommodations at a different hotel. So basically they took my money and refused to give me a room.

Our bar tender Front desk and management were rude and not helpful. Our room was not ready by our 630 pm arrival and we were told to wait. After no room by 7 pm an argument ensued with no kindness. After several requested to speak to management....no one came to speak with us to learn of our concerns. Aside from a very kind and competent bartender the stay was not pleasant.

Location, room size, decor, bar (also expensive) Pretty much everything else. Unpractical design of room and bathroom (no single hook in bathroom), poorly designed heating system, mediocre cleaning ( no vacuum cleaner in 21 century, really?), inexperienced stuff, uncomfortable bars, tinny small pillows, no coffee machine or refregirator, tiny TV ...

No parking. When I asked the desk for a 15 minute late checkout he said "do you know you're like the tenth person to ask me for that today?" My reply was "so is that a no?" In the end I checked out at normal time and housekeeping wasn't even on my foor.

the air blowing from the a/c smelt like feet. no tv. over priced

Price and the fact that had a room open Staff very unwelcoming. Sheets had stains on them and not mention the huge stains on the carpet. Shower conditioner was used by last guest. Upon check in was told extending would be no problem the next day, just to call down and be told no then forced to check out with housekeeping banging on my door every couple mins asking me to leave. Overall, if you seen the movie, room 1408, I was there.

This hotel was a great location to access the subways to get around the area. We used the Air Train from JFK to Jamaica Station then to the E line which will get you to Queens Plaza stop which is near to the hotel. This location was also very close to 2 other stations which allowed us easy and quick access to other subway lines. Just a short walk will get you where you want to go! There were many issues wrong with this hotel: - The staff was very short with their answers and responses. Efficient but not very friendly or welcoming. - Our bathroom linens were stained and unusable. Thankfully they would leave us more than needed so I could find enough visibly unstained ones for us to use. - The lighting in our room was so dim that we had to use the tv as a light source to be able to see well enough. Not sure if the bulbs were too low in wattage or what but this was very inconvenient. - The air unit was so loud when it ran that we wouldn't be able to sleep due to the noise. We turned it off and thankfully the room was warm enough that it was not needed at night. - Our room looked on the street below and the traffic noise could be heard disturbing out sleep. - I would only stay here again if it was truly the only place available to stay in this area and would bring my own bath linens!! I have stayed in hotels costing less than this one and have gotten a much nicer room and better service. Maybe it is due to the area but this is not an acceptable reason for such poor quality or service.

The hotel was close to the subway. You could be within the city in minutes. Choice of 7, N, Q lines. The "city view" room that I had reserved was a joke. There were plenty of other buildings blocking a good part of the view, and the window itself was small and one could not enjoy the view unless they were standing right at the window looking at a specific angle. Deceptive marketing, beware! Staff was very short, cold, and not accommodating as you would expect from the hospitality business. I could not understand the staff due to heavy accents of varying origins and broken English. The room did not include the microwave or refrigerator that was listed during booking. The room was VERY dark, not a lot of lighting. The breakfast was a joke. There were a couple of maids present but did nothing but just stand on the outside of the room, doing nothing, when the food area was a mess and items needed to be replaced. My partner and I just got a cup of coffee and went back to our room to find someplace to eat instead. I was born in Queens, so I suppose I should have known better, but I expected a bit more paying $100+ after tax for a night's stay.

Too far from the underground No

It was the best hotel I ever when so far.

It was very peaceful and quiet. Nothing

The room was small. I booked a king and got a double. We looked in the other rooms and they were bigger not really sure why we did'nt get a king! The room we stayed in had a funny smell like there was water damage in the room but over all it was ok for the money.

Good location The hotel was run down requiring millions in renovations. The rooms were unsanitary in every respect. The furniture was terribly stained with cigarette burns all over the couch and chair. The desk was badly damaged. Lamp shades were stained and walls scraped all over with black scuff marks all over the white walls. I had to check out. They wouldn't refund my money but I had no choice.

Spacious rooms compared to Manhattan hotels Some of the clientele were just trashy. There was a couple making out in the lobby right when you walked in at night granted the hotel does have a rooftop lounge that the locals treat as trashy Queens club, but it was a Sunday night, and the lounge was closed so you can't blame it on the alcohol. Room designer seemed to be obsessed with positioning fixtures in the upper right hand corner, which is ok I guess with certain things but not lighting fixtures. And last time I checked an electrical outlet should be by the sink, not above the toilet bowl, unless they consider there guests really hardcore multi-taskers that can shave and blow dry whilst...well you know

The location to get to downtown Manhattan was great. You can take the tunnel or the bridge and get there relatively quickly. When I asked for the car service, the car was on time and the driver very courteous (I used them every day for a week). The Rooftop view of the Manhattan skyline is terrific. I felt the hotel was very secure and safe. Did not like my room. I stayed in 106 which is on first floor right outside the elevator and main hall (room 105 is also located there). They have recently added a second door inside the room to help keep down the outside noise but it did little good between 5am and 9am each morning. The hotel has obviously had complaints about the noise or they would not have added the interior door with a sign as to why the door was there (noise). The elevator doors were constantly opening/closing and the cleaning staff were busy getting their carts to each of the other floors to begin maid services. Not to mention the numerous people coming down to get to breakfast and the chatter. The room itself was dirty and was in desperate need of a paint job. I realize they saved the top renting units for the top buyers but for what I did pay (which was not cheap) I was greatly disappointed. As I stated in the pro's of the hotel, the rooftop view was incredible, but they have little to no seating to enjoy the skyline unless you want to sit in the covered restaurant, which greatly obscures the views. They had closed off the very top seating area on top of the restaurant the second night I was there. When I asked the hostess why, she had no reason to give and eventually allowed me to sneak up there to enjoy the night views and relax but made sure to close off the stairway access behind me so that no one else would go up there.

A hotel known for its view put me on the ground floor across from the elevator where I could hear everything. Bathroom had a roach and was filthy. Manager only offered to have someone in and clean. Overpriced for an experience I could have had at a Motel 6.

Ended up leaving the hotel at 2:30 am the first night since we were unable to sleep due to extremely loud music from a roof party which ended at 4:00 am. We'll never return and we'll never recommend it. First time in my life that I had to leave a hotel.