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2.0
Terrible customer experience. Long line and more than 2 operating desks to deal with dozens of customers.Reviewed May 31 2023
review from![kayak]()
2.0
My money back since they wouldn't even give me the rental yall scammed me 370 bucks I will never use this site againReviewed May 31 2023
review from![kayak]()
10.0
Was great. The person that delivered and received he is a greatest gentleman very nice person JUSTINReviewed May 31 2023
review from![kayak]()
4.0
I did not enjoy waiting 45 minutes in line to pickup the car. Also, it ended up being a Hertz vehicle and Hertz had practically no line, so that added Insult to Injury.Reviewed May 30 2023
review from![cheapflights]()
2.0
Thrifty agents lied 1. The agent gave false information. This led to financial loss and lots of stress 2. I booked for an intermediate car for 500 mile one way trip and they gave me an electric car. Below are false information despite multiple confirmations 1. The range is 250 miles and 0-full charge is 45 mins. False. the range was 150 miles and I had to charge for 90 min for every 120 miles 2. The car has built in GPS along with Charge station map. False. The car did not have an GPS app nor the charge station list 3. Can use tesla charging stations. False, there was not a single tesla station that can be used for non-tesla cars All of the above resulted in a 12 hour trip from SF to San diego. I missed paid event resulting in a financial loss of $500. In addition, this caused so much stress throughout the trip.Reviewed May 30 2023
review from![kayak]()
2.0
a 3+ hour line to get the car at 11:30pm after a 4 hour flight? After an hour, we realized is was going to be another 2.5 hours in line based on the number of people in line and the fact that there was one person signing people in.Reviewed May 30 2023
review from![kayak]()
4.0
The rental representative was misleading about additional charges and services. There was also a very long line due to a small number of representatives. I waited about 45 minutes to be seen. Physically picking up and dropping off the car was very good however.Reviewed May 30 2023
review from![kayak]()
10.0
Friendly and quick check in and outReviewed May 30 2023
review from![kayak]()
2.0
The company would not allow for a return in my home state. And I couldn’t cancel without receiving an error message.Reviewed May 30 2023
review from![kayak]()
2.0
2 hour wait and not enough people working the counter. Ended up going to a different rental agency.Reviewed May 30 2023
review from![kayak]()
10.0
The office in La Rochelle was closed for the Monday holiday. We waited outside for 1/2 hour and almost went down r the street to find a open rental business. Emelyne with a Hertz shirt came by, we told her and was so kind to open the office and find and rent us a car. Car was dirty, she apologized but we were relieved to get a car so we could get to Paris and our airplane in enough time. She was WONDERFUL to us and handled the emergency!Reviewed May 30 2023
review from![kayak]()
2.0
Got scam at counter. Worker ask me to have full insurance and fuel option. I thought i has it already and my bill went up at lastReviewed May 30 2023
review from![kayak]()