Guest Reviews
Overall Rating
7.0
Good
Based on 2,793 reviews
Cleanliness
5.0
Comfort
4.8
Pickup/Dropoff
4.8
Value for money
4.5
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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3.2
Pros: yes staff was very nice. car condition very very poor!!!
Cons: car condition
review from
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2.0
Pros: Nothing. I canceled the reservation, and kept receiving notifications, including this survey.
Cons: I have canceled the reservation, and have kept receiving notifications, including this survey. Obviously, it would have been better if I didn't, if you've left me alone...
review from
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2.0
Cons: They wanted a $500 deposit which was not stated they also wanted $25 each day for car insurance on top of the $37 daily for the car itself I was given a total of $98 instead it was $700 at the end and because of that we were not able to get the car and had to pay $160 for a personal driver.
review from
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2.0
Pros: The lady at the counter was being very short and snappy. There were hidden fees they wanted a $500 deposit on top of the $37 each day for the rental with a $25 a day for the insurance which was not stated on the website when I tried to reserve the car the total was $98 for the four days that we were
Cons: $700 compared to $98 is a huge difference I would like for them to disclose all of this information beforehand because of this we were not able to get a car we had to pay a personal driver $150 for the day.
review from
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2.0
Cons: There was no car for us to pick up!
review from
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10.0
Pros: Staff was very friendly, helping us carry bags to the car at pickup, and driving us to the terminal after drop off
Cons: It was exactly what I expected, so I can't think of what could have been better
review from
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7.6
Pros: Staff hard to find
review from
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4.4
Pros: It was easy to pick up the car and easy to drop off but the first car they gave us was very shaky and we had to return it the next day. The second car they gave us still shook but we had an engagement in Kingston and they said we had to take it. And that car broke down as well.
Cons: When we called Thrifty to tell them that the second car they gave us broke down too, the Montego bay rep told us to get it fixed ourselves. We tried to but the battery wouldn't hold a charge. They said they had no cars in Ocho Rios and none in Kingston. They need better cars in better repair
review from
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8.0
Good
Pros: Good clean car cheap on gas and good to get around the island on main renovated roads
Cons: Insurance very pricy
review from
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2.0
Such a Waste
Cons: Reserved the car but didn't have a car for us so had to scramble around and pick up a car from somewhere else and pay double.
review from
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7.6
Cons: long wait at the counter to get the car.
review from
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2.0
Cons: They didn’t have a vehicle available for me. I had to find a different car rental company
review from
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3.2
Pros: yes staff was very nice. car condition very very poor!!!
Cons: car condition
review from
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2.0
Pros: Nothing. I canceled the reservation, and kept receiving notifications, including this survey.
Cons: I have canceled the reservation, and have kept receiving notifications, including this survey. Obviously, it would have been better if I didn't, if you've left me alone...
review from
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2.0
Cons: They wanted a $500 deposit which was not stated they also wanted $25 each day for car insurance on top of the $37 daily for the car itself I was given a total of $98 instead it was $700 at the end and because of that we were not able to get the car and had to pay $160 for a personal driver.
review from
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2.0
Pros: The lady at the counter was being very short and snappy. There were hidden fees they wanted a $500 deposit on top of the $37 each day for the rental with a $25 a day for the insurance which was not stated on the website when I tried to reserve the car the total was $98 for the four days that we were
Cons: $700 compared to $98 is a huge difference I would like for them to disclose all of this information beforehand because of this we were not able to get a car we had to pay a personal driver $150 for the day.
review from
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2.0
Cons: There was no car for us to pick up!
review from
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4.4
Pros: It was easy to pick up the car and easy to drop off but the first car they gave us was very shaky and we had to return it the next day. The second car they gave us still shook but we had an engagement in Kingston and they said we had to take it. And that car broke down as well.
Cons: When we called Thrifty to tell them that the second car they gave us broke down too, the Montego bay rep told us to get it fixed ourselves. We tried to but the battery wouldn't hold a charge. They said they had no cars in Ocho Rios and none in Kingston. They need better cars in better repair
review from
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2.0
Such a Waste
Cons: Reserved the car but didn't have a car for us so had to scramble around and pick up a car from somewhere else and pay double.
review from
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2.0
Cons: They didn’t have a vehicle available for me. I had to find a different car rental company
review from
Other suppliers in Montego Bay scored
Where can I find Thrifty car rentals in Montego Bay?
28 Queens Dr, Thrifty car rentals
Address
28 Queens DrPhone
+1 876 952 1126Top Tips For Renting a Car from Thrifty in Montego Bay
- 25% of our users found rental cars from Thrifty in Montego Bay for $31 or less
- Economy rental cars from Thrifty in Montego Bay are around 40% cheaper than other car types, on average
FAQs About Renting a Car From Thrifty in Montego Bay
How much does it cost to rent a car from Thrifty in Montego Bay?
On average a rental car from Thrifty in Montego Bay costs $34 per day.
What is the most popular rental car from Thrifty in Montego Bay?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in Montego Bay.
How many car rental locations does Thrifty have in Montego Bay?
Thrifty has 1 rental location in Montego Bay. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Sangster Intl Airport (MBJ)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Sangster Intl Airport (MBJ)?
Yes