Reviews for Thrifty in Montego Bay
- All reviews 100%
Feb 12 2017
Worst car hire I've ever seen
Pros: From start to finish I was very disappointed. The quality of the cars was poor. I left and ended up not taking the car after paying over 700 usd. After 2 weeks I'm still awaiting my refund
Cons: From start to finish I was very disappointed. The quality of the cars was poor. I left and ended up not taking the car after paying over 700 usd. After 2 weeks I'm still awaiting my refund
Jan 23 2017
Pros: Friendly and courteous staff.
Cons: Received gas tank on empty, poor quality radio, headlights pointed down making it difficult for night driving, wipers needed changing.. Full coverage almost the same price as the rental,
Dec 15 2016
Appalling service and lack of organization
Cons: I had reserved a car online and had received a confirmation email. The vehicle was supposed to be picked up at the Montego Bay Airport in Jamaica. When I arrived there, after waiting for 10 minutes because no representative was at the desk, I was told that there were no vehicles available and there was nothing they could do! Moreover, they dont let you use your own insurance, and you have to purchase their insurance. Awful service. Ended up renting from a small, local rental company - Apex Car Rentals.
Nov 29 2016
Poor service. The car was not even available
Cons: Once we arrived to the Thrifty counter, they told us that they did not have cards available. It seems to me that they did not want to honor the rate I got when I booked the car. They could not give any explanation besides that they did not have enough vehicles. Had to go with other rental company.