Reviews for Thrifty in Panama City
- All reviews 100%
Mar 14 2017
Different prices at the counter
Cons: The price at the counter was about $700.00 more than what I was quoted online
Mar 10 2017
Cons: There was no car at my arrival. They wanted to give me a smaller car, more expensive, and dirty. I had to cancel the reservation on the spot and start looking around for other rental options. Just horrible!!!
Jan 30 2017
Beware the city without a gps
Pros: Car was clean , ran great and the staff was very friend.y
Cons: No gps was tough , had a flat and the roadside assistance only speaks Spanish . I just changed the tire myself
Jan 8 2017
Panama City Airport Thrifty Customer Service is At
Pros: They didn't give us a car even though we had a online reservations. The reason I was given is because their desk system takes 4 hours to synchronize with their online reservation system.
Cons: The lady working the desk was not helpful at all and very patronizing when describing to us why she couldn't just rent us a car even though we had a online reservation. After her explanation we asked if we could make a booking with her, she took 10 minutes to tell us how the rates at the desk would be $300 (it looked like this was just made up) for 3 days instead of the online quoted price of $84 but after all that she said she had no cars. All in all one of the worst customer service travel encounters I've had in my life.