Guest Reviews
Overall Rating
7.3
Good
Based on 6,385 reviews
Cleanliness
6.0
Comfort
5.8
Pickup/Dropoff
4.8
Value for money
4.2
Dollar car rental prices in Panama City
| Economy | $5/day | |
| Compact | $5/day | |
| Intermediate | $8/day | |
| Standard | $7/day | |
| SUV | $11/day | |
| Minivan | $24/day | |
| Premium | $13/day | |
| Luxury | $7/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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2.0
Pros: Wrong country. Thought it was Panama City BEACH USA
review from
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2.0
Cons: I was told an amount online $125 for the week and when i get there they tell me it’s $405 if it’s going to include other things it should be included from the beginning
review from
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2.0
Pros: Nothing!!!!
Cons: Rented a luxury or similar vehicle and received a economy (cheapest) car on the lot. Agent gave me an upgrade to a standard vehicle as a courtesy.... she said
review from
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6.0
Pros: It was a good vehicle
Cons: The over cost when returned!!!! There was additional $100+ added to end for no explanation...we will be contacting dollar!
review from
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2.0
Never rent from Dollar car rental in Panama by far the worst & rudest
Cons: The employees at the counter are there are the rudest and unprofessional people that you could meet in a foreign country. I recommend any other rental company but Dollar. This company needs to really put their best customer service people in their counters to greet and care about their customers. It takes only one person to ruin a company. I suggest to take Nancy off the counter immediately if you want to keep your customers from renting from you again. I used rent there every month and I was a loyal customer, but after meeting with Nancy at the counter I will never go back to Dollar in Panama.
review from
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2.0
Cons: First they tried to give us smaller car claiming that it was the same. Then every 10 mins they will tell us that the car comes in 10 mins. Throughout the wait time they would say that the car needs to be washed, then that the door could not open so they need to find another one, finally they drove us to another location to get another car. Last but not least, we paid almost 4x the price on Kayak even though it said 'total including taxes'. They said Kayak was 'web price' and this was 'real price'. Other customers before us argued about the same thing too. The whole thing lasted for almost 2 hours. Please try another company
review from
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3.6
Fraud
Pros: Unlimited miles.
Cons: Additional services were added without explanation. Was defrauded by counter agents Victor T and Nancy Melendez. Just as well the vehicle suspension was suboptimal and the passenger side window motor did not work.
review from
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6.8
Vacation SUV rental
Cons: I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.
review from
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4.4
Beware of renting cars in Panama
Pros: Car was nice.
Cons: The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.
review from
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2.0
Pros: the initial transition was very pleasant
Cons: While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.
review from
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4.0
Booo
Pros: They made us pay extra for a wee bit of sand in the car.
review from
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3.6
They want us to buy a them a new windshield.
Cons: When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.
review from
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2.0
Pros: Wrong country. Thought it was Panama City BEACH USA
review from
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2.0
Cons: I was told an amount online $125 for the week and when i get there they tell me it’s $405 if it’s going to include other things it should be included from the beginning
review from
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2.0
Pros: Nothing!!!!
Cons: Rented a luxury or similar vehicle and received a economy (cheapest) car on the lot. Agent gave me an upgrade to a standard vehicle as a courtesy.... she said
review from
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6.0
Pros: It was a good vehicle
Cons: The over cost when returned!!!! There was additional $100+ added to end for no explanation...we will be contacting dollar!
review from
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2.0
Never rent from Dollar car rental in Panama by far the worst & rudest
Cons: The employees at the counter are there are the rudest and unprofessional people that you could meet in a foreign country. I recommend any other rental company but Dollar. This company needs to really put their best customer service people in their counters to greet and care about their customers. It takes only one person to ruin a company. I suggest to take Nancy off the counter immediately if you want to keep your customers from renting from you again. I used rent there every month and I was a loyal customer, but after meeting with Nancy at the counter I will never go back to Dollar in Panama.
review from
-
2.0
Cons: First they tried to give us smaller car claiming that it was the same. Then every 10 mins they will tell us that the car comes in 10 mins. Throughout the wait time they would say that the car needs to be washed, then that the door could not open so they need to find another one, finally they drove us to another location to get another car. Last but not least, we paid almost 4x the price on Kayak even though it said 'total including taxes'. They said Kayak was 'web price' and this was 'real price'. Other customers before us argued about the same thing too. The whole thing lasted for almost 2 hours. Please try another company
review from
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3.6
Fraud
Pros: Unlimited miles.
Cons: Additional services were added without explanation. Was defrauded by counter agents Victor T and Nancy Melendez. Just as well the vehicle suspension was suboptimal and the passenger side window motor did not work.
review from
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4.4
Beware of renting cars in Panama
Pros: Car was nice.
Cons: The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.
review from
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2.0
Pros: the initial transition was very pleasant
Cons: While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.
review from
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4.0
Booo
Pros: They made us pay extra for a wee bit of sand in the car.
review from
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3.6
They want us to buy a them a new windshield.
Cons: When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.
review from
Where can I find Dollar car rentals in Panama City?
Panama City Intl Ap, Dollar car rentals
Address
Panama City Intl ApPhone
Top Tips For Renting a Car from Dollar in Panama City
- 25% of our users found rental cars from Dollar in Panama City for $4 or less
- Book your rental car from Panama City in Dollar at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Dollar in Panama City are around 84% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Panama City
How much does it cost to rent a car from Dollar in Panama City?
On average a rental car from Dollar in Panama City costs $5 per day.
What is the most popular rental car from Dollar in Panama City?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Panama City.
How many car rental locations does Dollar have in Panama City?
Dollar has 8 rental locations in Panama City. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Tocumen Intl Airport (PTY)?
Yes
Does Dollar offer shuttle or airport pick-up services from Tocumen Intl Airport (PTY)?
Yes