Dollar Car Rentals in Panama City from $5/day

6.8 Good

SUV

Mar 27 2017

Vacation SUV rental

Cons: I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.

4.4 Okay

SUV

Mar 18 2017

Beware of renting cars in Panama

Pros: Car was nice.

Cons: The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.

2.0 Mediocre

Minivan

Jan 26 2017

Pros: the initial transition was very pleasant

Cons: While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.

3.6 Mediocre

Minivan

Jan 5 2017

They want us to buy a them a new windshield.

Cons: When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.

2.0 Mediocre

Standard

Dec 30 2016

Did not honor kayak reservation

Cons: The location at Panama City airport did not honor the reservation and I had to pay more than twice the reservation amount

7.6 Good

SUV

Dec 13 2016

Rental review

Pros: They were ready to take care of my needs

Cons: That one of the agent was easily distracted

4.4 Okay

SUV

Dec 5 2016

Cons: Tried to charge us more than they were suppose to when vehicle was returned

2.0 Mediocre

SUV

Nov 27 2016

Smoking car and prepaid fiasco

Pros: The clerk at the pick up counter was courteous

Cons: No sympathy from the clerk at the drop off counter. Dismissed my issues of giving me a smoking vehicle and only 3/4 of a tank of gas when I prepaid for a full tank. Said it was my fault for not reporting my problems earlier. No help whatsoever.

6.8 Good

Economy

Nov 21 2016

Cons: The price was not sincere, I paid before my travel, and when I arrived to tha airport to pick up my car, they say that I have tio pay more.

4.8 Okay

Economy

Sep 12 2016

Did not get what I ordered and the panamapass is o

Pros: I will be complaining directly to Dollar about my experience.

Cons: I ordered a small car - they gave me a Tucson - it was late that evening and I was too tired to fight about it. I get small cars because the required insurance costs less and the gas is less. I was not told about where to park when I returned the car either and the $7/day for the panama pass is outrageous. The tolls equate to less than $10 for the trip to and from the airport. He said we could not use cash and we say lines that allowed cash payment. I will be requesting a credit from Dollar for the upcharge on the insurance and the pass charges. . Our biggest expense when visiting Panama is the car rental.

2.0 Mediocre

Economy

Aug 23 2016

Cons: Customer service in ocean trum location is terrible . The front desk attendant is rude and inefficient.

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