Reviews for Thrifty in Quito
- All reviews 100%
Jan 22 2017
Rip off and frustrating mechanically thrifty shoul
Pros: 1. Arrived and immediately told that internet insurance We were sold from booking site is not accepted 2. We were told signing damage waiver is not accepted even though it is described on thrifty contract. But agent at Quito could not show us anything in contract that insurance was mandatory from them She said that is why she was telling us because it is not it writing 3 insurance they offered initially had $1500 deductible and $9500 max value. We had to negotiate just to get $1000 deductible and $20000 just to have enough to cover the car For $25/ day We had already paid $80 on line for $50k coverage 4. Even though flight arrived after midnight agent charged us starting at 5pm so we had to pay extra hours at drop off 5 the Suzuki had an after market chevy alarm that the Attendant did not explain how to use nor supply instructions Alarm would go off every time the door was opened or closed. Even the glove compartment. At one point the alarm went into lockup and could not start the car while stuck on a street in a village in Ecuador jungle Finally got a thrifty mechanic on cell phone to reset it 6 inspite of having two insurance plus our own car insurance they said they keep the 1k damage deposit for for 5 days
Cons: See the like section
Jan 16 2017
Trouble in Quito
Pros: Nothing. Didn't have a car wben we arrived at the airport. Waited a day and a half and took a taxi to another office in the city to pick up a car the next day. Though I was covered for insurance through my credit card, would not rent me the car unless I paid for insurance.
Dec 31 2016
No car available for us!!
Cons: this was a total scam. There was no car available when we got in and we were screwed. No other cars at any of the airport car rental agencies either since it was the holidays. had to spend hundreds of dollars more to take taxi into city center and rent a car from Avis the next day at a charge higher rate since it was so last minute. 8 would never use this service again and am appalled
Dec 4 2016
Late night Staff doesnt know what they are doing??
Pros: Good suzuki grand vitar, clean, minimal dents and scratches. No problems w vehicle.
Cons: Only one renting a car at midnight, but took clerk 40 minutes to fill out the paper work?! I carry my own insurance, so declined coverage and paid bill in full w credit card. Then when I returned car, they charged me for insurance despite all the original paperwork saying none. Argued for 10 minutes, eventually gave up. They said it was mandatory to take it. Then why do they ask if you want it? Why is it not in the price? Why did I get the original paperwork w out insurance on it. Want to bet if I had an accident I would have had no insurance coverage on their end?