Reviews for Thrifty in Spokane
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Oct 12 2016
Gave away our van
Pros: The agent was very nice. He waited for us to check in well after closing time.
Cons: They gave our minivan to someone else. We then had to rent a more expensive vehicle.
Oct 8 2016
Cons: We booked car on kayak. When we arrived, guy at counter checked us in and slid card for payment. Right before we were to be given keys (we even chose between an optima or Malibu), our order was denied due to not having additional form of payment. We provided debit card, but apparently a credit card was required, which was never brought up or mentioned. Completely ruined our trip plans and we were left outside of the building, in a state we have never been to and was stuck outside until we could get a taxi. Left a sour taste in my mouth and ruined the trip as we had no car.
Sep 16 2016
Cons: Couldn't rent the car beaucse they wanted proof of insurance. Never heard of it.
May 10 2016
Best get away!
Pros: Booked it all online. At the airport showed my I.D. and with a few initials I was done. There were no hidden fees. Everything that I knew I was paying was online. No waiting in line and figuring out what the extra fees were going to cost me. Quick response time. Not to mention what a great rate I got. It was a nice, clean, newer Nissan.