Reviews for Thrifty in Spokane
- All reviews 100%
Feb 22 2017
Pros: The experience from the guy at the airport counter was fantastic, he did his best to get me a better rate since my rental was at a different Thrifty location.
Cons: I asked for a rental at the airport which is what Kayak quoted. Yet the rental was actually at an off airport property which I didn't have time to go to. Please make it clear if I ask for an airport rental that is what I get.
Feb 19 2017
Good service, clean car easy going
Pros: Upgraded to AWD due to weather. Easy process. Loved the heated seats.
Jan 25 2017
Pros: Customer service courteous, fast.polite
Cons: Extra day charges was not what was agreed on after calling customer service
Dec 6 2016
More communication needed
Pros: The cost was much more affordable than any other company by far. The car was clean and well cared for.
Cons: We were not told beforehand that we would need to bring our insurance policy to show our coverage rates because we are local customers. This was a big stressor upon pickup because we did not have the info we needed and we were late picking up our friends as a result.