Reviews for Dollar in Spokane
- All reviews 100%
Jan 11 2017
Could not be more disappointed
Cons: It was recommended to me that I upgrade my rental to a mid size car as Spokane was experiencing bad weather. While it was a good idea to upgrade the car I was given was not only known to be terrible in the snow (according to one of their own employees out in the lot) but the tires on the car were trash. I am from a state that receives regular snow fall and I am used to driving a regular front wheel drive vehicle in bad weather. The issue here was the tread on the tire was minimal. After a week of slip sliding around on flat roads and being the only car to do so I called Dollar with my frustrations and was told that the car and tires were fine and it had been inspected. Sidenote the car needed an oil change and had less then 8 percent oil life left on it at pick up. I returned the car and went with Enterprise. Still got a regular front wheel drive car and still drove on the same roads of snowy Spokane but no sliding because the tires actually had decent tread. Never again will I rent from Dollar.
Jan 4 2017
Cons: Rented a full-size so I could fit my family and my snowboard. The car I got was a bare-bones rental-fleet Chevy Impala that did not have a fold-down rear seat (I assumed all cars have this feature). I asked for another full-size or mid-size (anything with a fold down rear seat) and got a tiny Ford Focus. Dollar did however give me a price-break for the downgrade after I asked.
Dec 22 2016
Cons: Too expensive. Rep added more features that I dont need. $200 for 3 hours. Will not use again
Nov 21 2016
Pros: Staff was helpful
Cons: Too many add ons. Charged additional fees to upgrade on top of higher rental charge. Didn't show up until final invoice and I had left town.