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The rooms are clean and the beds are comfortable. I wish they would include shampoo/conditioner
Very convenient and close to family. The staff was very friendly and helpful. Thanks for a good stay! Might be time to update the mattresses.
Good place to stay for the money. No frills, just a good solid place. Clean. Location is very accessible to freeway and necessaries.
The breakfast was good and had few options. The rooms were clean and the staff was great. The rooms were small
The price. It was quiet. Free WIFI. Suited my purposes.
Great value for money. Not luxurious but caters sufficiently to all basic needs.
Cheap Rooms extremely small, very outdated overall
The value for the money The breakfast was minimal, but it was a budget hotel. The tinted mirror in the room over the bed was unsettling. It looked like one way glass from a police station.
Good value for your money, clean and easy access to I290 Noise, room above us - woke us up with banging around the first night - the second night someone was banging on our door and woke us up. Third issue was the window had been opened when they cleaned the room and was not closed completely and locked - I was concerned about our security.
it was quaint That someone decided to smoke in the no smoking section.
It was close to the expressway and the folks I was visiting. It was also quiet. Bed was not comfortable
It was quite decent Restrooms can be cleaner and the facilities provided could be better
Very, very easy to get to.... Only two clicks away from Niagara Falls Blvd exit, got to the BILLS game with plenty of time for breakfast at a great restaurant right down the street. Remember, this is a $35 overnight stay. You get exactly what you pay for; a bed with clean sheets, hot water in the shower and a small clean bathroom. It is not the Waldorf so don't expect anything more.
Nothing Bad smell, Location is not good
It had ants and bugs. Loud neighboring quests .
The day we left nothing
The staff were very responsive and I appreciated their level of care for me and my family. The only thing I did not like was that the air conditioner broke in my room. We were moved immediately and placed in an equally nice room though.
Last minute stay. Due to snowstorm couldn't get home ( only ten miles away). Friendly staff, very helpful. Rooms clean. Good value for price. Facility very dated. Flashback to early 90's. I assume if it was updated it would be a lot higher price.
My room had a recent mini upgrade (new bath tile). Bed was good. Overall facility is straight out of the 80's. Overall needs and upgrade, but caters to the Niagara Falls bound crowd, so probably fine for most. At $105/night I guess I can't complain.
My heat was not working in the room. Maintenance arrived within 15 minutes and advised me to move to another room because the blower was broken. He showed me three rooms and allowed me to choice the one I liked most. The front desk delivered my room key within 10 minutes. Beds are nice and soft. Wonderful place to stay, staff is great. Location is central to shopping and various restaurants from fast food to high end.
Very friendly and helpful staff. Shuttle service to and from the airport is great. Their pool area would be a nice place for a function. You could say the place has a dated feel back to a time of late 80's or early 90's, but it's still well maintained and in excellent condition. Personally I find this is adds some charm when compared to the cookie cutter style hotels and restaurants found in most places across the US.
we had a room with king bed..thought the king bed was rather small. the TV was dark, could not really watch anything. the room had an odor to it and they sent up the woman with a can of air freshener for us to use then we had to give her the spray back. i stubbed my toe on the door stop in the bathroom. not a good place to put it. also no fan in the bathroom to clear the steam. location was good for us. overall it was ok.
I would stay again. it was a good experience.
smell of paint
The staff was friendly and the complimentary shuttle service was very accessible. Location to local shopping is excellent. The restaurant was way too expensive. Television channel selection was very limited. Free WiFi signal was erratic.
Indoor pool was great for the kids and I loved the balcony that over looks to be able to check on the children. The money we spent for the room would have been acceptable if their was a continental breakfast and an more efficient TV with remote.
Staff was perfect and polite Room was hot although not a big deal
Very close to airport plus a shuttle and long term parking. Restaurant as well as a separate bar and gril on site. Staff was very pleasant and extremely helpful. Room and bathroom were clean, bed was comfy. Close to shopping and other restaurants. Overall great stay and I fly/travel very often. I arrived a little late in the evening and the bar and grill was still open. I went in for food and a drink. There was a very very loud, crude table of people sitting near the bar which I'm sure sent other patrons running for the door. They were beyond drunk and using language that was completely uncalled for and inappropriate for a family establishment. This went on for almost 2 hours. Shame on the bartender for not asking them to leave/ be considerate of others in the bar, not everyone wants to hear racially/ sexually charged language at a decibel level of 700.
The ambience of the hotel was amazing. The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.
Room had a musty smell
very nice and clean
clean, friendly, unique
It was very, my wife and I could have slept all day undisturded. I cannot think of anything.
Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property. No
Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.
Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.
Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room. The bed was a little uncomfortable. Any movement at all translated to an earthquake.
The room was great. Around alot of things
good economical choice
Comfortable stay with amended on site. Good staff. Had no issues.
THe Hotel was new, rooms nice and staff was excellent
Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size. The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.
We had a great stay! The staff were so friendly, the room so clean- loved the shower and the bed was amazing! Didn't want to get out of the comfy bed!! We will be staying here again when we come to buffalo!
Good location, friendly staff, comfy bed. Bathroom leaking; expensive
We always stay here when we go to Buffalo to see my daughter who goes to UB. Location and comfort is fabulous. The cookies are delicious! The room we had was on the first floor and it was noisy. Not only did the noise from the next room filter in to ours, but the toilet was so loud when flushed that it woke everyone up in the middle of the night. Also, the TV quality was terrible. Very staticky.
Hard wood floors in rooms, friendly staff, good location, plush towels No bathtub, breakfast not included
Very nice room and nice shower. No carpeting in the rooms was a bit different, but no big deal. The bed was awesome, very comfortable. The staff was great. Bathroom a bit cramped.
I went here for A Great time with My Boys. 6& 2 on the Website it said there was an Arcade. There isnt.. Okay so No big deal then, just a Little Dissapointed. When I checked in the Lady "Manager" was Rude, No eye Contact, her tone was very Snotty. Their "Gift Shop" Was like 4 shelves , it was Awful. My room was Very Small. Didn't look like the Pictures. And my Stay most of all was not worth the 250$ for one night I paid. Breakfast in the Morning was Ridiculous it's this tiny "Cafe" We sat at an empty table that I had to clean bcuz their was leftover food on it. Sat for 20 mins and Noone came to take our order. So I went to the register and Placed it. 3 bagels, & A country Bfast later was 35$, and took almost 40 mins to make it to us Cold. And not worth it at all. I will never stay there again, and I would absolutely not Recommend it to ANYONE.
Other than the location of this place, I just can't say anything that I liked about it. Very dirty, outside and inside. My "non smoking" room smelled of stale smoke. There was a lighter under the bed and a dirty, used condom. It was disgusting. No soap was in the dispensers. Even after asking for soap, it took twice asking to get it. Just was not work the over $100/night fee for this room. I have stayed in many "cheap" hotels and this by far was the worst. Made others look like 4 star places. Will never stay here again and will steer others far from it.
Polite, helpful staff. Comfortable bed. Quiet room. Easy parking. Room had some minor repair issues. Housekeeping staff didn't replace tissues or toilet paper.
The location. Right near the exit, so it is easy to find. Check out time is 11:00 am. However, I wanted to check out at 6:00 am. Office was closed. I had to call the office (from my cell phone in my car), ask if I could leave the key in the room, go back to the room, leave the key, and then hit the road. Would h
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I had to get clean towels and wash clothes for the 2nd day. I also paid extra for 2 queen beds and was charged 20 anight extra for an extra adult, that's the only reason I got the 2 queen beds .
central to shopping, good price old, run down
Stay was ok Housekeeping was not good. Toilet flushes were not working.
nice for price- good value
The location was good for the event we were attending. The river view was nice. Overpriced for an old worn hotel. Shower head wasn't attached to the wall so when you tried to adjust its aim the whole pipe would move. The bathroom vent did not function and in fact the vent cover was falling off of the wall. There were dead fruit flies stuck to the shower walls. I couldn't tell if there was mold on the bathroom ceiling or if it was a bad paint job over the popcorn ceiling.
Staff was great. Pools are nice. The beds and pillows very comfortable. There was a dog in the room above us that woke me early in the morning barking non stop most of the day. I left my neighborhood of obnoxious barking dogs and paid good money to relax and be on vacation only to hear an annoying dog bark. Unacceptable!!!
view of the river Over priced, rust, no complimentary break fast
Look, I hear what everyone is saying in their reviews. It's not the most luxurious place but I only paid $47 a night for a room and in comparison to booking a room in NYC, the value, space, and amenities are well worth it. The staff is friendly and it's quiet.
We liked that the hotel had activities within itself: pool, arcade etc. Liked that it was on the river and had a walking area near it. Staff were friendly. Not much honestly. However, it just an average hotel. Tolls on the way to the falls. Approx. 15 min drive or so.
View from our bedroom was spectacular The breakfast was very expensive and awful. The eggs were terrible, no meat, bacon or sausage. No juice of any kind.
The view of the lake. Needed updates. The furniture was falling apart. Had to ask for chairs for the balcony. When my husband complained they said Radisson just bought and will be updating in November. I understand that and if that is the case it should not have cost the rate we were charged. The restaurant food was horrible. The staff even seemed disappointed. This was not what the internet showed when researching for a place to stay.
Not clean. Dirty rooms. Need to work on management
It was obvious that the hotel was newer. The furniture was tasteful, beds comfortable, and all rooms were very clean. The hotel is part of a "Shopping Center", if you will, that contains many restaurants that are all within 100 yards of the front door (The restaurants I remember: Jimmy Johns, Dunkin Donuts, Blue Bull Tavern, and many others). The staff were helpful and kept the parking lot and sidewalks relatively clear of snow. When I arrived, they had set up a complimentary taco dinner with free beer and wine, which is awesome. The internet is horrific. Anything other than basic "Internetting" (Checking email) runs a bit faster than dial up. It will work, but it is just slow. I thought the pet fee was a bit ridiculous. They wanted to charge me $75 for one night, but the concierge only decided to charge me $50 for one night. The website does say pet friendly, but $75 isn't THAT friendly.
I enjoyed the fact that I didn't need to leave the hotel for anything. All I needed was provided.
we liked the location of the hotel to shopping and the highway. It was clean but could use some updating
Good pool, good breakfast, clean soft beds. Nice variety of restaurants nearby.
We love the pool and the accommodations were comfortable. Staff were polite too. We did not receive our wake up call at 8:00 AM. Were you short staffed on that Sunday morning? At breakfast, there was no one to replenish the hot food while we were there. We had enough cold food to eat, but we couldn't find anyone to tell about the hot food. The employee at the desk was very busy with customers.
we had a nice time, staff was friendly and it is close to all amenities no
Only opened six weeks at time of stay, very clean, helpful friendly staff. Our room was huge, more suited to the business traveler. Good facilities, pool, laundry, and breakfast. Close to large mall.
You only get a room guarantee, not a bed or number of beds guaranteed. Better to call direct for guarantee. Breakfast was better than the customary waffles and cereal. Having no choice at arrival to get two regular double beds. One slept on a roll-away meant for a child, no wider than 20".
I like indoor corridors
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Great hotel and good location. nice breakfast. Nothing.
Close to shopping mall and restaurant. Easy access to freeway.
Awesome little village of hotel suites. We had a great visit, and loved the extra amenities of the in-suite full kitchen, and full hot breakfast every morning. Parking was sometimes difficult, but it was a busy weekend (Black Friday/Thanksgiving).
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The room is almost like a small apartment with a kitchen that has a stove, fridge and dishwasher. The location is very convenient near the freeway so it's easy to get around town. Unfortunately we did not get a good room. It was one of the rooms next to the major road, so we could hear cars zooming past almost all night and early in the morning. This plus the stomping from guests in the room above us meant not much sleep was had.
The room needs some repair and upkeep work done to it.
Just the fact that it has got suites When booing a room for 2 you don't expect to have a studio room, meaning a bed and a sofa, which one of us had to use
That it was very roomy, it had a fireplace, a comfy couch for watching TV, and an awesome free breakfast! The room was warm and stuffy. It was difficult to adjust the temperature so that it was just right for sleeping. An overhead fan would've been great.
I have stayed at this property countless times over the past two decades. The people there are incredibly gracious and welcoming. the property is always upgrading to stay current. not really.
I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport. I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.