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Cheap Rooms extremely small, very outdated overall
Good place to stay for the money. No frills, just a good solid place. Clean. Location is very accessible to freeway and necessaries.
The breakfast was good and had few options. The rooms were clean and the staff was great. The rooms were small
Great value for money. Not luxurious but caters sufficiently to all basic needs.
it was quaint That someone decided to smoke in the no smoking section.
It was close to the expressway and the folks I was visiting. It was also quiet. Bed was not comfortable
The value for the money The breakfast was minimal, but it was a budget hotel. The tinted mirror in the room over the bed was unsettling. It looked like one way glass from a police station.
The rooms are clean and the beds are comfortable. I wish they would include shampoo/conditioner
Very convenient and close to family. The staff was very friendly and helpful. Thanks for a good stay! Might be time to update the mattresses.
The price. It was quiet. Free WIFI. Suited my purposes.
Good value for your money, clean and easy access to I290 Noise, room above us - woke us up with banging around the first night - the second night someone was banging on our door and woke us up. Third issue was the window had been opened when they cleaned the room and was not closed completely and locked - I was concerned about our security.
Nil, the owner was quite nice. He checked daily to make sure I had everything I needed. House keepers were available in the mornings to restock towels and sheets. The place is called "Budget Inn" and I wasn't expecting to be overwhelmed but overall it was a nice stay.
Peace and quiet Saw a spider on the trash can
Nothing! Very Bad. Sheets very dirty!
The room was great. Around alot of things
The ambience of the hotel was amazing. The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.
It was very, my wife and I could have slept all day undisturded. I cannot think of anything.
very nice and clean
Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room. The bed was a little uncomfortable. Any movement at all translated to an earthquake.
Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.
Room had a musty smell
Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property. No
Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.
clean, friendly, unique
Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size. The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.
THe Hotel was new, rooms nice and staff was excellent
Comfortable stay with amended on site. Good staff. Had no issues.
good economical choice
The inn was clean and I would return . My room was too close to the highway and I could hear the trucks and cars. I requested a room away from the highway. There was no hair dryer.
The Hotel was clean and spacious and with an excellent restaurant nearby. The lack of a hairdryer was a disappointment as i was travellling from the UK and did not pack one because all hotels on my 3 week vacation has these apart from this one. Although coffee was available in reception there was no complimentary coffee within the room was also a bit of a disappointment especisally with an early morning departure to the airport.
The room was nice and clean. Hotel staff placed an $408 hold on my debit card when the total cost for my stay came up to only $179. I had to call my bank and the hotel ( the girl was very rude and she ate the whole time while talking to me) to have the charge removed.
Staff were friendly and helpfull, room was clean and good value for our money. location was close to shopping, food and activities.
No coffee no microwave no fridge
We liked the location that it was quiet for night time sleeping...close to shopping and resturant.....would come to this location every time we get the chance to go across the boarder. Thank the staff for there help with extra pillows etc. the hotel was excellent we have no complaints at all.
Easy access to Niagara Falls
Front desk very pleasant, close to airport without a lot of noise, nice wooded area on one side with deer, close to restaurants and shopping. Would be nice if breakfast was included.
I was very pleased with our room, it was updated, clean and comfortable. For the price it was quite a deal. My only complaint is that a member of house keeping staff came into our room without knocking at 8am! We had not put the do not disturb sign on the door as we had been planning to leave before the check out time, but apparently we should have! At the very least a knock would have been polite! All in all though no harm was done and the staff member got a free show.
Comfortable, clean, reasonably priced. Would definitely stay again.
The desk area was very small compared to other rooms. Also there is never any pamphlets/menus in the room about near by food/activities. If we didn't have our smart phones we would not have been able to order food late at night not knowing what was around and what time they closed.
I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport. I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.
The view of the lake. Needed updates. The furniture was falling apart. Had to ask for chairs for the balcony. When my husband complained they said Radisson just bought and will be updating in November. I understand that and if that is the case it should not have cost the rate we were charged. The restaurant food was horrible. The staff even seemed disappointed. This was not what the internet showed when researching for a place to stay.
Stay was ok Housekeeping was not good. Toilet flushes were not working.
View from our bedroom was spectacular The breakfast was very expensive and awful. The eggs were terrible, no meat, bacon or sausage. No juice of any kind.
The location was good for the event we were attending. The river view was nice. Overpriced for an old worn hotel. Shower head wasn't attached to the wall so when you tried to adjust its aim the whole pipe would move. The bathroom vent did not function and in fact the vent cover was falling off of the wall. There were dead fruit flies stuck to the shower walls. I couldn't tell if there was mold on the bathroom ceiling or if it was a bad paint job over the popcorn ceiling.
Staff was great. Pools are nice. The beds and pillows very comfortable. There was a dog in the room above us that woke me early in the morning barking non stop most of the day. I left my neighborhood of obnoxious barking dogs and paid good money to relax and be on vacation only to hear an annoying dog bark. Unacceptable!!!
We liked that the hotel had activities within itself: pool, arcade etc. Liked that it was on the river and had a walking area near it. Staff were friendly. Not much honestly. However, it just an average hotel. Tolls on the way to the falls. Approx. 15 min drive or so.
nice for price- good value
view of the river Over priced, rust, no complimentary break fast
Look, I hear what everyone is saying in their reviews. It's not the most luxurious place but I only paid $47 a night for a room and in comparison to booking a room in NYC, the value, space, and amenities are well worth it. The staff is friendly and it's quiet.
Not clean. Dirty rooms. Need to work on management
I went here for A Great time with My Boys. 6& 2 on the Website it said there was an Arcade. There isnt.. Okay so No big deal then, just a Little Dissapointed. When I checked in the Lady "Manager" was Rude, No eye Contact, her tone was very Snotty. Their "Gift Shop" Was like 4 shelves , it was Awful. My room was Very Small. Didn't look like the Pictures. And my Stay most of all was not worth the 250$ for one night I paid. Breakfast in the Morning was Ridiculous it's this tiny "Cafe" We sat at an empty table that I had to clean bcuz their was leftover food on it. Sat for 20 mins and Noone came to take our order. So I went to the register and Placed it. 3 bagels, & A country Bfast later was 35$, and took almost 40 mins to make it to us Cold. And not worth it at all. I will never stay there again, and I would absolutely not Recommend it to ANYONE.
We always stay here when we go to Buffalo to see my daughter who goes to UB. Location and comfort is fabulous. The cookies are delicious! The room we had was on the first floor and it was noisy. Not only did the noise from the next room filter in to ours, but the toilet was so loud when flushed that it woke everyone up in the middle of the night. Also, the TV quality was terrible. Very staticky.
Very nice room and nice shower. No carpeting in the rooms was a bit different, but no big deal. The bed was awesome, very comfortable. The staff was great. Bathroom a bit cramped.
Hard wood floors in rooms, friendly staff, good location, plush towels No bathtub, breakfast not included
We had a great stay! The staff were so friendly, the room so clean- loved the shower and the bed was amazing! Didn't want to get out of the comfy bed!! We will be staying here again when we come to buffalo!
Good location, friendly staff, comfy bed. Bathroom leaking; expensive
Central location to all the major malls. The Business king room was large, clean and comfortable. The lobby is somewhat cramped up. There were people drinking beer in the car park on hotel premises.
Close to the shopping malls and restaurant. The bed is little bit saggy which hurt my back and there is no hair dryer. There is no instruction to work the keyboard that connect to tv and there should be more channels.
good location to many good fishing rivers
The room was basic but comfortable. Having a refrigerator and microwave was a helpful plus.
Convenience, location and price. Bed very comfortable. Shower pressure good. Need warmer blankets on bed.
Door to room was hard to get open.
Pet friendly was very nice. The staff was very kind and the location was very accessible to everything. It's location was at the hub of several hotels and restaurants. no ammeneties
proximity to different malls no towels in room, maid did not clean room over 2 day stay
clean, comfortable, good hot shower. clogged shower drain, and although we booked a non smoking room the hotel was over booked and when we checked in the room reaked of smoke i complained but no alternative room was available. But both problems are easily correctable and will stay at this motel again.
Hotel staff were very friendly. Check in and out was quick and efficient. I am not sure if it was my imagination or not, but the bed seemed to make me itch!
close to needed area ants in bathroom, two inch gap in door to sill
remodeling of the room and decor were sleek and nice. clean. service was hospitable. It was decent. little to no amenities. Literally it was just a place to shower and lay your head to rest. no temperature control in the room.
We love the pool and the accommodations were comfortable. Staff were polite too. We did not receive our wake up call at 8:00 AM. Were you short staffed on that Sunday morning? At breakfast, there was no one to replenish the hot food while we were there. We had enough cold food to eat, but we couldn't find anyone to tell about the hot food. The employee at the desk was very busy with customers.
we liked the location of the hotel to shopping and the highway. It was clean but could use some updating
we had a nice time, staff was friendly and it is close to all amenities no
Good pool, good breakfast, clean soft beds. Nice variety of restaurants nearby.
Very clean, very quiet, excellent breakfast selection. Friendly staff. I left a note in the bathroom letting them know that the toilet seat was very loose. It was never fixed nor did anyone respond to the note.
Clean, easy parking, nice breakfast , very friendly and attentive staff!
Very, very easy to get to.... Only two clicks away from Niagara Falls Blvd exit, got to the BILLS game with plenty of time for breakfast at a great restaurant right down the street. Remember, this is a $35 overnight stay. You get exactly what you pay for; a bed with clean sheets, hot water in the shower and a small clean bathroom. It is not the Waldorf so don't expect anything more.
It had ants and bugs. Loud neighboring quests .
The day we left nothing
It was quite decent Restrooms can be cleaner and the facilities provided could be better
Nothing Bad smell, Location is not good
I enjoyed the fact that I didn't need to leave the hotel for anything. All I needed was provided.
It was obvious that the hotel was newer. The furniture was tasteful, beds comfortable, and all rooms were very clean. The hotel is part of a "Shopping Center", if you will, that contains many restaurants that are all within 100 yards of the front door (The restaurants I remember: Jimmy Johns, Dunkin Donuts, Blue Bull Tavern, and many others). The staff were helpful and kept the parking lot and sidewalks relatively clear of snow. When I arrived, they had set up a complimentary taco dinner with free beer and wine, which is awesome. The internet is horrific. Anything other than basic "Internetting" (Checking email) runs a bit faster than dial up. It will work, but it is just slow. I thought the pet fee was a bit ridiculous. They wanted to charge me $75 for one night, but the concierge only decided to charge me $50 for one night. The website does say pet friendly, but $75 isn't THAT friendly.
Appreciated the free shuttle from the airport Needed a shuttle to the Uhaul location that was less than 2 miles away the next morning, but the shuttle was unavailable because another family had reserved it for over an hour of time. Not sure how a free shuttle for trips within ~1.5 mile radius can be reserved for over an hour of time. Wish they wouldn't advertise a free shuttle. My room was also out of Shampoo in their shower dispenser. You might wanna check before you get in.
Breakfast and everyone was very helpful. We will be going back.
Front Desk staff helpful and knowledgeable Clean room. Bad odor from glue that is being used to install new carpeting. It caused difficulty with breathing for both of us and we had to use asthma medication. Shower was a single stream. Kleenex found in sheets
We were able to check in a little before the check in time and the personnel was willing to cooperate with us, nice ladies! Breakfast was good, had plenty of choices. Overall the hotel was ok for how much time we spent there and how much money we wanted to spend on that trip. I wish the room were cleaner and I wish it didn't have that smell of old furniture and old carpet. We had to change rooms anyway because the first one we got had a heavy smell of smoke even if it was a non-smoking room. Nice thing the wireless is free but in the room we were in, the signal was not that strong and we could not connect to internet.
Cheap and VERY close to the University at Buffalo. Adequately clean, mostly quiet, overall comfortable. Free wifi. Would be ideal for business travel on a budget. Skip the breakfast: they should just offer coffee and put a little extra $$ into their towels.
Staff was courteous and efficient. Hotel is conveniently located near Thruway, restaurants and shopping. Rooms were clean and comfortable. Internet access is free and dependable. Breakfast was sparse, and items were in short supply. Most of us who came down during the last hour had to be satisfied with just a muffin and watered juice. However, the hotel was totally booked, so it may have been hard to keep up with the crowd.
Proximity to airport at budget price
The best thing was the mattress and pillows. So comfy unusual for a motel stay thanks
Nice and quite
Hotel was quiet at night, convenient to most things and clean N/A
We really enjoy our stay at the Comfort Inn University. I strongly recommended this facility, particularly for the value for the money.
The woman who was at the desk was outstanding. Helpful, pleasant. We loved everything about the Comfort Inn here. Form the moment we checked in to the time to depart we were treated like welcomed guests! I know if we have to stay in the area again that hotell has our business. The pool could be a bit larger.