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The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.
The friendly staff from the front desk to the cleaning staff. N/A
Overall clean safe and friendly
the staff on some days was really nice & very accomodating but not on a regular basis I found a roll of toilet paper on the corner of my bed & also a soap rapper there was some concern in my mind if they replaced the sheets/towels or simply fixed them since they had a bit of a smell to them.
no toilet paper on bathroom. no room service .
good location Heater very noisy stopper in tub didn't work well
Location Dirty Floors. Housekeeping was great, but they need to change the carpets. Good value for the money.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
1.) The parking lot is a bit cramped. I drive a compact, and it was still difficult backing out without hitting a car on the other side of the aisle. 2.) The carpet cleaners were scheduled to come in during my stay, but I was not told about this at time of booking. And this was despite the fact that the carpets were fine! I should have been informed about the planned cleaning beforehand, because it was a part of what I was buying.
The location which seemes very safe and quiet. Then top comforter sheet was rough. The carpet is very dirty. Towels where rough. There were 5 gnats in the sink when we arrived.
Good value for the money. Nice neighborhood near a supermarket, fast food, gas and several eating establishments. Free parking. Would have been nice to have a microwave in the room, but you can use the one in the hotel lobby if needed.
The position, the bus to the Lax Airport. Safety location, close to Santa Monica Pier (10 minutes walk)
Was a place to sleep I was charged two times.
close to santa monica beach room old, bathroom not in perfect state. price too high compared with comfort and services
I stayed at the motel at nights, since I was very busy travelling around the area for business
The only thing I liked about your motel was the staff. They were very helpfull and understanding. I did not like my stay at Santa Monica Motel. We got a dirty room and I got fleabites from sleeping in the bed in my room. I had to go to the doctor when I came home.
It had free parking and was near the beach. Stains on windows and crusty curtains. Bit basic and old wash facilities.
It was fairly close to the beach, in a not terrible area. This motel looked like it had been through a hurricane. Holes in the walls, curtains that didn't fit the windows.dirty floors.
Fair price, helpful staff on main road so very noisy,no coffee making facilities
It is very close to the Pier, easy on and off Freeways. but very quiet, Clean and roomy. Absolutely Perfect for our needs It was Perfect
That it was near to the beach & it has free wifi. I didn't feel particularly secure as a single female. The bathroom could do with a lick of paint. I have stayed in nicer, cleaner places for less in Santa Monica.
Breakfast was minimal and area was much too small.
They had nice furniture and kept the room clean also it was very close to the freeway witch made it easy. The bed was the only thing that could use major improvement. It was way too firm and it was hard to sleep and relax on it.
It was close to the freeway and to every main attraction.
good location if you have a car, comfortable and large rooms breakfast should be better
it was clean. pool was nice. quiet location
Its clean and located near the freeway... Continental breakfast was not very good...apples and oranges for fruit only? Muffins were tiny. One bite size. Thank God there's a Dennys next store.Would recommend but....
Even though I had requested a quiet room, the room we were first offered was right next to the ice machine. The second room we were offered had a bad smell, but the third room was relatively quiet and functional. The location, which is right between Ventura Boulevard - a very busy street - and Highway 101 - also a very busy highway.
Good location, nice kind size bed, clean.
We very much enjoyed the swimming pool and being able to sit around it with our family. The noise coming from the traffic on Ventura and the freeway behind the motel.
Very clean and good value for money. Staff very helpful.
The motel is fairly close to the pier, fast food, and a great pizza place. We arrived at 10pm, rang the bell, and a 13 year old kid came to the window and checked me in. I was surprised, but he explained everything really well, and parking was easy. The beds were loud getting in and out, but we slept fine.
The hotel is basically a backyard facing an alley. This was not friendly-the gentleman sleeping in the alley was a worry.
Cleaning room well decorated No A/C shower needed to be cleaned better from prior ocupants better sealing from external elements.
This guest did not leave comments about this hotel.
Staff was more than very helpful. Super nice people running this place. Great gathering with other guests in the backyard where seats and benches are provided. nothing, all good.
The room was super cute and within walking distance from the beach. The woman working the front office was very friendly. It was real close to a bar and the neighborhood tended to get very noisy late at night, but beggars can't be choosers. It was perfect for the price within the area.
Nothing in particular This hotel was just average and the rooms were a lot older and needed paint and the decorations and so forth were minimalâ€¦ But the manager was amazingly rudeâ€¦ I would sincerely not recommend this hotel to anyone unless they feel like being ins
We adored the service. We were given a choice of two rooms. The staff was absolutely accommodating and kind. They made us feel as if we were at a bed and breakfast. The courtyard was charming and the bed/room was comfortable. The shower head lacked pressure; other than that, everything else was perfect for the price!
I liked the location most of all I didn't like that the rooms had small bathrooms and sheets had stains and some cigarette burns.
Family ran Stained sheets. Long black hair on bed
Convenient location at a good price. There was a outside light right by our window and the window coverings didn't block completely. Therefore it was extremely light in the room all night.
When we walked in the hotel room it looked like a murder scene.. Blood on the walls, the tub was black, hole in the walls, 2 inches of dust around the walls, it looked like someone took a screwdriver and made holes all over the ceiling, pubic hairs in the beds.. ABSOLUTELY DISGUSTING!!!! Health hazard.. the hotel should be shut down and remodeled.
Allowed us to check in early Wifi didn't work in our room, had to sit in the car park. very expensive and there was a lot of homeless people living outside our window and the curtain wouldn't close fully
This was not a fancy but a very clean motel which was situated in a good location for our trip. A very good value for the price. Well maintained and clean.
This place was so outdated and unlean..ants in the bathroom, bugs and mosquitoes inside because Windows wouldn't shut. The towels under your dirty microwave is just gross. Breakfast included is jet fuel coffee and day old muffins. I didn't personally book this, but i would not recommend to anyone who is wanting to sleep, stay clean, or enjoy their visit to woodland hills.
Wi-Fi, car parking, breakfast in lobby,clean rooms, located at 405, fridge/micro in rooms. No extra pillows available. plastic covering mattresses;
It was close to all the places we want to see. the pool was a joke. they shouldn't even be able to call it a pool
I like a lot that there are still smoker rooms available and that it is in a reasonable distance to Venice beach.
Clean Freeway access free parking free breakfast value breakfast could improve a little
Large rooms, well laid out, tidy, comfortable with good parking and reasonable local ameneties. Wifi signal seemed to drop out from time to time
The staff wasn't very knowledgeable about places for breakfast.
No frills. The location was great! Short $10 uber ride to the Forum. Easy check in. The room was nice and clean. Free wifi.
Gaining a new perspective on humanity and civilization as a whole. Achieving a heightened sense of appreciation for my life. Zen.
Nothing It was gross. Rooms smelled. Very dirty. Mold problems. People are very loud.
Everything was fine.
That I slept on an airport bench instead This place is a filthy nightmare, desk clerk looked like a method head. the ceiling leaked the floors were stained the linens were stained there was obviously an infestation of cockroaches and ants this place should be condemned it is unfit for anyone much less a paying hotel guests the worst hotel I have ever seen and I stayed in hotels in Cambodia
Location Cockroaches,dirty bathroom,run down,strange staff,needs a full refurbish,nasty