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extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
comfort and design of the room,view breakfast is too expensive
Comfortable elegance at it's best. Warmest staff you will ever find anywhere in Venice. The staff could not do enough for us. Nothing was to much trouble. Spotless rooms, and nice views. The oriental bar is superb. We will always return to the Metropole when visiting Venice. After 10 days leaving was very hard.
Location Hotel old and decadent, the rooms have rickety furniture, dirty carpet, outdated bathrooms, and in general everything seems to be consumed, requiring renovation rather than a renewal. Absolutely not a 5 stars hotel, not a 4 stars, not a 3 stars, and so on...
The location was fantastic. Buffet breakfast in the morning was delicious and the restaurant is great for people watching at any time - the staff is wonderful. One of the best Aperol Spritz I've ever had. The room was large and despite how busy it was outside, it was very quiet inside - it even had electric shades to get the room really dark. Venetian glass chandelier and lamps were a beautiful touch. The hairdryer was awful - really needs to be upgrade. The cost was extremely high and I'm not sure it was worth that amount. The bed was like sleeping on a board - but some people may like it that hard, and the pillows were flat and hard. A few simple upgrades would have made the stay much better.
Location Breakfast Very dirty furniture.
Lovede erything about it! Everything was perfect
beautiful room-lovely celilings, tastefully decorated Be careful with booking water-taxi service via the hotel. Agree on price and request pick-up at the hotel's mooring area on the hotel side. We were asked to walk with our luggage through the streets to meet a water-taxi at another location. Fee requested was Euro 60 (for three stops!), which we did not accept.
This hotel was nice, clean, comfortable even with four people in the room. The courtyard was attractive, and we enjoyed evening drinks and morning breakfast there. Breakfast was a delight with a wide range of options! Location from venice's sites originally felt far, but a water taxi day pass reduced the amount of walking we needed to do. A plus was that the hotel put us close to Lido and its beaches, so we got some time in the sun as well!
The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food. The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.
I liked that it is so close to Saint Mark's Square
The Location was close enough to St. Marks Square.
What I liked very much in the Hotel is its internal design , who stays there fills the royality
location, service, breakast,view from the room (laguna),and the perfect little terrace above thehotel poor quality of the internetaccespoor for a buisness trip
Staff were helpful And friendly
Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay. breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.
The Aqua Palace was the perfect hotel for our first visit to Venice. It is beautifully designed, the suite we booked was incredibly comfy and **so** quiet, especially at night. An excellent buffet breakfast is available. The staff went out of their way to accommodate us. What's not to like? We'd go back in a heartbeat. It rained.
good situation, nice staff, good breakfast bathroom not enogh space for cosmetic"s etc. not enogh ligth
Excellence of services from the hotel staff. Luxury and cleanlyness of the hotel.
Lovely rooms, great location, excellent dinner recommendation from the concierge (and it was quite cheap!) No ironing allowed in the rooms (laundry service only)
I am in a wheelchair and their accessible room was really great. Hotel had a lot of charm and the staff was very helpful. Would like a grab bar in the shower.
Location. However, if I had known the room was on 2 levels, I would not have booked accommodation at Liassidi Palace. Had I known the room we had booked was on 2 levels, I would never have booked the accommodation.
Rooms are big enough and clean. We hardly found the hotel, spinned around a lot. Breakfast was not good, boiled egg is extra!! Can't believe. They gave us a different room instead of the pictures we saw before.
The location is fantastic, just off the main tourist drag but close to everything. Gorgeous city and lagoon views from most windows. Breakfast tables outside face the water and boats. No complaints.
The room felt very upscale and the location was good. Breakfast was good quality. The staff was not very friendly, the bed was very firm, and the stand up shower flooded our bathroom floor everytime we used it.
Large and spacious room, very comfortable bed, beautiful bathroom with all the amenities. Excellent location. Decent breakfast included. Very hospitable and helpful desk clerk Two rooms at the rear of the hotel face a schoolyard; only noisy if the windows are open.
Very nicely refurbished hotel Very limited continental buffet, no toast, teaspoon only for cereal. Street/canal noise at night. Extremely rude and unhelpful staff. Especially the desk boy. Find another hotel
The hotel was awesome. The staff gave us a great recommendation for a hotel and was very helpful in directions. Our room was very clean and the area was very quite. We would for sure go back to Venice and stay in this hotel again. It was well worth the money.
The hotel is really in a perfect location for touring Venice, and for the price, was definitely a good value. There seemed to be a one-square meter patch in the lobby where wireless internet was accessible from. Otherwise, it would not work - rooms or other areas in the lobby. This is irritating.