Watertown Hotels

Beds were comfortable.

The entire facility including the rooms smelled of strong bleach or other chemical cleaners. It was an overpowering smell that we didn't dissipate until after leaving the window open for a good 12 hours. And although the rooms appeared to be very clean, there were obvious longer term maintenance issues, such as peeling paint and sloppy repairs in the shower.

Location

Noisy, gum on the floor, door didn't lock automatically, generally careworn.

The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street.

Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.

Almost everything about it was amazing

Their pool facility does not have a hot tub

Location

The rooms are old, they smell like stale cigarettes, and the gym is poorly equipped. Only one treadmill.

This hotel is undergoing renovation. It needs it. The ac unit in our room was clearly old and beat up. There were holes in the halls where new cables are being or will be run. There were screw holes in the bathroom and an outline around them on the wallpaper of something that used to be mounted there, but isn't anymore. The water in the bathtub drained too slowly, it filled while we took a showe

Location was excellent. The room was very nice and comfortable. Excellent farm to table restaurant and bar.

Although they had a parking garage, the elevator to the lobby was out of order so you had to take the stairs and the stairs lead to outside the front entrance. Very inconvenient if carrying any bags from the car and also because of sub-zero temps that weekend. Also no in and out access for self parking at $40 per night. If you leave you have to pay again.

Location was great with excellent service and nice trait ants around in the plaza

The rooms were decent size and nice overall for the price.

NO PARKING!!!! There was no mentioned of no parking when booked my stay and had to pay $28 a day for the parking garage. So it was a group of 6 people with 4 cars....$28/day each. :( The staffs at reception were rude when I asked about parking. This was not a good experience and would not recommend to anyone.

Arrived at 130pm to check in but was told room wasn't ready. When I returned later that night they told me they were overbooked and bumped me to a hotel 20 minutes away. Even though they paid for the cab it was an inconvenience.

The management was fantastic.

Having to pay $35 to park my car. Given location of hotel, how do they expect people to get there other than by car. It is not like the hotel was in downtown Boston. Should be free to Marriott members. Breakfast was o/k.

the room we stayed in

the breakfast quality

Overall my stays in the past have been great rooms are clean staff is friendly and helpful. I would stay again however I would hav to check the bed before doing so

The bed was not comfortable at all. I was going to ask to change rooms but I honestly was too tired to pack my things up and move. These things should be inspected I can't believe i'm the only one that have may brought this to the staffs attention

Liked the staff, very accommodating and professional. The layout of the rooms really feels comfortable, less like a hotel. The location works for me because it's close to my daughter. Love the cookies.

Furniture in living room portion of room could use a good cleaning or update. It's a bit noisy, so if you like it very quiet, probably wouldn't work for you. Restaraunt menu selection is minimal also for the room service.

Nothing

Over price for the room, no continental breakfast, area location was too busy ... Too expense hotel doesn't offer continatal breakfast for that price

Bed was comfortable

Very small bathroom, Vent broken. Tv remote didn't work well.

I liked the price, especially for New Years Eve. I liked the guy at the front desk with the dress he was very polite and helpful. I like how everything was fairly new. I appreciated the free breakfast which was not too shabby at all.

No pool

staff was nice, room was clean and visually appealing, great location

ran out of coffee creamer on a Saturday morning? charged me for parking fee after my friend already paid, took 3 calls to get it straightened out

Expensive parking

Convenient location

Very antiquated but in good shape

The building was old but well maintained and clean.

The room we had on the top floor had a broken air conditioning unit, so it was an uncomfortable nights sleep

Location was great and easy to find.

The overall hotel was loud, other visitors were loud and the room was noisy from them and the elevator.

Great location clean room and quiet

It did not rain on me!

More like a transient htl.

A window I could open, to cool my room down before I went to bed.

The staff was very helpfull with directions and knowledge of surroundings

Tv had lost signal a few times...

Bed was very comfortable, staff was terrific.

Bathroom needed some cleaning and the one of the towels had a big yellow stain on it .

Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.

Quiet except for airplane noise overhead (from higher floor room.

We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.

I enjoyed the continental breakfast was excellent.

The bathroom tub held water in the tub. Other than that, I enjoyed my stay.

The rooms were clean, the staff were friendly, the hotel was quiet, the breakfast was very good, and the hotel was located close to downtown Boston without the downtown Boston price tag.

One of the hotel elevators didn't work.

Feel like I found a gem! Great location, very comfortable, good value. We loved having lunch at the Roost the day we arrived and dinner a couple of nights was excellent. And the Patisserie!!

Clean, new, and close to Back Bay activities. My colleagues stated at the Mandarin a block away but I booked late for a small percentage of the price.

Breakfast starts at 7:30.

The location.

They offered none of the amenities that typically are offered free at any other hotel I have stayed in. Very low value for the top money they ask for. I won't be staying there again on my next trip to Cambridge.

Convenient location. Clean room. Very helpful and pleasant staff.

It's shocking that for the price you pay for a room at a Marriott that Wi-Fi or wired Internet connectivity is not free. Really? Bathroom vanity was very small, too small for two people to be getting ready at the same time. The under-mounted bathroom sink wasn't installed under the granite, vanity top correctly...surprisingly low build quality or QA, again, for the price of a room at a Marriott.

Friendliness of all staff

Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

The location is good. Walkable to many attractions and restaurants. T stop right in front.

They didn't have our room ready at the check in time. The sink was clogged with what looked like old vomit. The service was slow. The rooftop pool is tiny as is the area. I definitely wouldn't pay all that money to stay there.

The staff was very friendly and eager to make our stay as pleasant and comfortable as they could. The rooms were very comfortable. and quiet. The kids really had a good time in the pool.

I found a bobby pin in the bathroom that didn't belong to us. We ran out of shampoo and conditioner. There was no soap holder in the bathroom. The soap bars were too small for the wire holder There were no hand bars in the tub enclosure that an older person,such as myself, could hold on for support while leaning over to wash their feet.

location and a safe area friendly staff , luxury hotel

The bed was very comfortable and the robes were a little wild but very nice. Room was clean.

Decor was a little over the top in the rooms themselves but the common areas were very nice.

Comfortable bed, clean room & bath, quiet

Dinner table in restaurant had a nice view of river

Given the price of hotel $300 for one night and the suburban location expected more. Room, 466 was an extraordinary ling walk from lobby. The hotel is poorly designed. Nothing was free. Had to pay $11 for the internet, no free coffee or hot water in the lobby. Housekeeper was knocking on our door at 8:30 in the morning then opened the door when we didn't respond soon enough. They leave an envelope in the room to remind you to tip housekeeper. I generally don't stay at Marriots so maybe they do this everywhere. The fan in the bathroom didn't work. Seems like this is something the housekeeper should notice and report. Would not stay here again.

Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service.

Nothing.

The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking

$38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving

Location

the view was the best.

Have to get private parking, costed same as my stay at the hotel. waited for 1 hour and made 5 calls to get brushes.

Not much

The place just felt dirty. Floor was a little sticky. The place looked worn out. I arrived around midnight. No-one was at the desk but there was a sign saying will be right back. Went to the phone to call and it didn't work. The wash cloth (white) was kind of gray. Maybe something was wiped up with it washed and put back in service. Was noticeable next to the other real white wash cloth, Towels were rough except for the two bath towels I used. I will usually wake up early and do some work. I couldn't. I showered, shaved and went to work early.

The area was right off the highway in a complex with three hotels. Room was neat, clean and I had no problems with noise. There were folks that were noisy outside. This is an extended stay hotel and it was nic e to have mini kitchen available. Single chair in room had seen better days.

If you're looking for a cheap, clean place to stay for a short business trip, this place is fine. The staff was polite, but only offered information about eateries when asked. I did not use the stove top and the microwave and frig worked. The locale is prime for traveling on Interstate 95, and is in a quiet, commercial area. Eateries are not within walking distance, so ask for suggestions.

Front desk staff was very friendly and helpful. Short walking distance to attractions.

Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.

Comfortable room and helpful staff.

House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.

Friendly staff. Room had everything you needed.

Room as tiny, but functioned fine for a solo traveler.

The rooms were comfortable, well-decorated, well-sized (especially given the location), and had a great sound system (that was a pleasant surprise!). The location is excellent.

The parking garage (the only parking option) was quite far away and when the weather was cold and windy, it was quite a pain to get to the car.

Everything was modern looking and a great location

Too pricy for a thursday night

Great staff Goog location Goodl value

Everything

balcony walks in bad shape

It was cheap and near where we conducted business.

The staff was very lazy and the hotel itself is falling apart.