Watertown Car Rentals

Pros: Convenient location in Allston and reasonable price

Pros: Good, clean car

Pros: John was very attentive to our needs and made sure we were happy,

Pros: no problems

Pros: New car, amazing price, very accommodating staff. Enterprise outdid itself to keep me happy.

Pros: Relaxed and good customer service. Was able to drop off the car at a different location than I picked it up, in fact was able to leave it at my hotel and they picked up the car there. There was a little bit of leeway on the amount of gas to keep in the car upon return. Overall, very happy with the price, service, and the vehicle.

Pros: Excellent service by Gentry, the person who processed our car rental.

Pros: The staff was super helpful and even gave me a ride to work after my drop off!

Pros: Easy drop off

Pros: Everythink was more or less ok. The car was quite new. It had the back camera which was nice.

Pros: Easy pick up, convenient, helpful staff resolving Kayak related issue.

Pros: The pick-up and return were pretty smooth. Staff was quite friendly and was not aggressive in pushing customers to purchase additional insurance/service items. Conditions of the car was good. The location is quite convenient for me and accessible by public transportation. The price for the weekend deal is pretty good. I will rent the car again from this company.

Pros: Location close to my residence. People at Hertz (allston location) is nice and kind.

Pros: I needed a car at Logan Airport Boston, arrived and went to the rental center. Firstly neither the car center nor Hertz had a wheelchair for my disabled wife. She had to painfully hobble to a bench, ok happens all the time. However the Hertz counter staff were such jerks. I'm the only one in line and there were 3 of them, each cast a glance my way then went back to their computer screen. I realized they were either fools or biased against me since I'm white. So I marched right up to the first person and said "can you help me?" she begrudgingly said yes. The next delight was the clerk told me Kayak made my reservation to pick up in downtown Boston and could not help me, I had to get into Boston by taxi. That was the part that made me upset so I protested. The clerk lazily drawled "ah'l see whats I cans do" which gave me a real boost of confidence in her abilities. She ended up letting me pick up there but would have to drop in downtown Boston Can you believe it? I dropped the car back at Logan at the end of my trip.

Pros: I rented a compact and the Hertz company ran out so gave me a slightly larger car. They were so nice and accommodating. The location was a little difficult to access since it wasn't at the airport location but it was fine because we needed the car during our vacation, not at the beginning nor end. It was also very clean. I secured a rental for $16/day during the Thanksgiving Day weekend and it was honored. No scam!!

Pros: The young man who helped us was very nice and worked hard. It appears that he was a one man show in that, he was brushing snow off of cars and then running into to help customers. I admired his can do attitude. The car we got was a small Chevy. It's an interesting little economy car that rides pretty nicely and handles well for what it is.

Pros: By mistake I had rented at Harvard Square rather than Logan Airport and they were able to transfer reservation and accommodate me at Logan. Wini did the heavy lifting and was most helpful.