Pros: Convenient location in Allston and reasonable price
Jul 27 2016
Excellent but spoiled by poor pickup
Pros: Good, clean car
Cons: Pre arranged hotel pick up didn't happen, ended up having to call a different office and had to wait
Aug 8 2016
Good customer service in Boston
Pros: John was very attentive to our needs and made sure we were happy,
Cons: Plugs for charging electronic devices stopped working,
Oct 7 2016
Pros: no problems
Cons: I would have prefered a smaller vehicle. I chose the mini-van because the per-day cost was lower than the compact or mid-size vehicle.
Oct 13 2016
Pros: New car, amazing price, very accommodating staff. Enterprise outdid itself to keep me happy.
Oct 14 2016
Pros: Relaxed and good customer service. Was able to drop off the car at a different location than I picked it up, in fact was able to leave it at my hotel and they picked up the car there. There was a little bit of leeway on the amount of gas to keep in the car upon return. Overall, very happy with the price, service, and the vehicle.
Cons: No negatives or surprises which is always nice.
Nov 29 2015
Pros: Check in was quick and easy. I liked being able to pay in advance for gas missing from tank at a fair market price and only for the gas needed rather than a tank fill up price. I liked being able to pick up the car in Watertown, but yet drop it off at Logan Airport.
Sep 12 2016
Pros: Free upgrade to an SUV. Quick service
Sep 22 2016
Affordable, quick and easy
Pros: Pick up and drop off were quick and easy. They offered me a free upgrade to a bigger car, but I declined. The VW Jetta was clean and a great car to get me around New Englad this week!
Cons: When I went to book online I initially got quoted a price that a little cheaper (around $19/day) and I accidentally closed the window. When I reloaded the page it had jumped up to around $23/day. I was a little bummed about that, but it was still a great price for a rental that fit my needs.
Oct 3 2016
Pros: Very smooth easy pick up, the car was great all weekend, and the price was doable! The office was a little ways away, but overall TOTALLY worth it!!
Pros: The pick-up and return were pretty smooth. Staff was quite friendly and was not aggressive in pushing customers to purchase additional insurance/service items. Conditions of the car was good. The location is quite convenient for me and accessible by public transportation. The price for the weekend deal is pretty good. I will rent the car again from this company.