Watertown Car Rentals

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Fri 12/15
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Watertown car rental reviews and directory

Car rental reviews:
Okay (5.9, null reviews)
Car rental locations in Watertown:
3 locations
Locations in Watertown
163 High Street
1686 Commonwealth Ave.
414 Cambridge Street
+1 617 787 2894
  • 5.7
  • 6.1
  • 6.0
  • 5.9
  • 5.8
Recent reviews
8.0 Excellent
Oct 26 2016
Pros: Easy pick up, convenient, helpful staff resolving Kayak related issue.
10.0 Excellent
Oct 10 2016
Cons: Friendly staff
9.2 Excellent
Oct 18 2016
Pretty smooth rental experience
Pros: The pick-up and return were pretty smooth. Staff was quite friendly and was not aggressive in pushing customers to purchase additional insurance/service items. Conditions of the car was good. The location is quite convenient for me and accessible by public transportation. The price for the weekend deal is pretty good. I will rent the car again from this company.
2.0 Mediocre
Oct 23 2016
Cons: Car was dirty, service was poor, and the experience was not pleasant. I'll probably never rent from and off/site location again. If it's not at the airport I'll pass.
10.0 Excellent
Nov 9 2016
Pros: Location close to my residence. People at Hertz (allston location) is nice and kind.
3.2 Mediocre
Nov 11 2016
Not sure who's worse, Kayak or Hertz
Pros: I needed a car at Logan Airport Boston, arrived and went to the rental center. Firstly neither the car center nor Hertz had a wheelchair for my disabled wife. She had to painfully hobble to a bench, ok happens all the time. However the Hertz counter staff were such jerks. I'm the only one in line and there were 3 of them, each cast a glance my way then went back to their computer screen. I realized they were either fools or biased against me since I'm white. So I marched right up to the first person and said "can you help me?" she begrudgingly said yes. The next delight was the clerk told me Kayak made my reservation to pick up in downtown Boston and could not help me, I had to get into Boston by taxi. That was the part that made me upset so I protested. The clerk lazily drawled "ah'l see whats I cans do" which gave me a real boost of confidence in her abilities. She ended up letting me pick up there but would have to drop in downtown Boston Can you believe it? I dropped the car back at Logan at the end of my trip.
8.8 Excellent
Nov 27 2016
Kayak provided an excellent deal!
Pros: I rented a compact and the Hertz company ran out so gave me a slightly larger car. They were so nice and accommodating. The location was a little difficult to access since it wasn't at the airport location but it was fine because we needed the car during our vacation, not at the beginning nor end. It was also very clean. I secured a rental for $16/day during the Thanksgiving Day weekend and it was honored. No scam!!
Cons: Location of the Hertz.
6.0 Good
Mar 15 2017
Safety should be number one
Pros: The young man who helped us was very nice and worked hard. It appears that he was a one man show in that, he was brushing snow off of cars and then running into to help customers. I admired his can do attitude. The car we got was a small Chevy. It's an interesting little economy car that rides pretty nicely and handles well for what it is.
Cons: I didn't like that my wife whose rental it was was given a car without washer fluid and tires that were inflated from 8-10 pounds. I contacted Hertz twice and was told by agents to bring it up when I turn the rental in. That is not good enough for me; I think something should've been done then. I ended up contacting Hertz on line who, as I write this, is researching the case. I am most disappointed in Hertz. I thought they were number one but that may be from my memory of them in the 70s. I'll see how they handle these safety concerns and decide if I'll ever do business with them again.
10.0 Excellent
May 18 2017
Very helpful
Pros: By mistake I had rented at Harvard Square rather than Logan Airport and they were able to transfer reservation and accommodate me at Logan. Wini did the heavy lifting and was most helpful.
2.0 Mediocre
Jun 6 2017
Debit Cards Not Accepted
Cons: The vehicle was prepaid, however debit cards could not be accepted. Although Hertz's general policy claims that debit cards may be accepted assuming certain criteria are met, there was no option to prove compliance with the aforementioned criteria.
Car rental reviews:
Excellent (9.0, 29 reviews)
Car rental locations in Watertown:
6 locations
Locations in Watertown
1229 Washington St
+1 617 244 6450
140 Moody St
+1 781 894 6770
1686 Commonwealth Ave
+1 617 713 6363
26 New St (fresh Pond)
+1 617 354 2302
292 Western Ave
+1 617 783 2240
84 Arsenal Street
+1 617 923 0909
  • 9.1
  • 9.2
  • 9.1
  • 8.8
  • 8.8
Recent reviews
9.6 Excellent
Oct 27 2015
Easy and convenient
Pros: Convenient location in Allston and reasonable price
7.2 Good
Jul 27 2016
Excellent but spoiled by poor pickup
Pros: Good, clean car
Cons: Pre arranged hotel pick up didn't happen, ended up having to call a different office and had to wait
8.0 Excellent
Aug 8 2016
Good customer service in Boston
Pros: John was very attentive to our needs and made sure we were happy,
Cons: Plugs for charging electronic devices stopped working,
10.0 Excellent
Oct 7 2016
Pros: no problems
Cons: I would have prefered a smaller vehicle. I chose the mini-van because the per-day cost was lower than the compact or mid-size vehicle.
10.0 Excellent
Oct 13 2016
Pros: New car, amazing price, very accommodating staff. Enterprise outdid itself to keep me happy.
10.0 Excellent
Oct 14 2016
Well done!
Pros: Relaxed and good customer service. Was able to drop off the car at a different location than I picked it up, in fact was able to leave it at my hotel and they picked up the car there. There was a little bit of leeway on the amount of gas to keep in the car upon return. Overall, very happy with the price, service, and the vehicle.
Cons: No negatives or surprises which is always nice.
8.0 Excellent
Apr 4 2017
Helpful attendant made the difference
Pros: Excellent service by Gentry, the person who processed our car rental.
Cons: Flexibility to accomodate customer needs, we needed a van because of a death in the family. We got what we needed with at an affordable rate. Took just 10 minutes total.
10.0 Excellent
May 27 2017
Pros: The staff was super helpful and even gave me a ride to work after my drop off!
10.0 Excellent
Jun 12 2017
Pros: Easy drop off
6.4 Good
Jun 12 2017
All would be good if the price would be final
Pros: Everythink was more or less ok. The car was quite new. It had the back camera which was nice.
Cons: The car wasn't clean, z pass didn't work properly. The biggest issue are the full insurance which makes the total price per day over $100.
Car rental locations in Watertown:
1 location
Locations in Watertown
163 High Street
(781) 642-0502
55 travelers who rented a car in Watertown gave the car agency they used an average rating of 7.4

Car Rental Locations in Watertown