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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
2 locations in Webster Groves
Filters
Reviews
2.0 Poor
Sep 2022
8.0 Very good
Mar 2021
Pros:
Staff friendly however computer went down, delaying drop off5.6 Fair
Jul 2020
Pros:
Friendly staff fast serviceCons:
The van could have been better the steering wheel was hard to steer and turn, drove weird and the car did not have Bluetooth3.6 Poor
Aug 2019
Pros:
NothingCons:
Everything3.6 Poor
Jan 2017
Cons:
I paid for a Chevy Impala or similar. When I went to pick up the vehicle they gave me a Chevy malibu. I showed my proof of purchase and they said that it is Kayaks fault. Kayak false advertise and they could only provide me with a Malibu and unless I pay a premium I would only get anew Impala. RIDICULOUS!!3 locations in Webster Groves
Filters
Reviews
2.0 Poor
Jun 2021
Pros:
Initially the vehicle was great but the maintenance and oil change light came on.Cons:
Vehicle maintenance been up to date, I tried to contact roadside assistance and was on hold for a half hour. I got different answers from everyone I talked to.6.0 Okay
Apr 2021
Cons:
When I picked up my car it had a terrible body odor. It smelled like a high school locker room, and no matter what I did, the smell persisted—it was deep within the linen of the car seats. Opening windows in an attempt to air the car out did nothing. I bought febreeze and sprayed the upholstery of the entire car TWICE. I even bought fragrance sticks to put in the air vents. Nothing worked, and after having the car for almost a week, the smell was still there when I returned it. Also, when I got the car it wasn’t at a full tank. I was given a rental that only had 1/4 tank of gas in it.8.0 Very good
Mar 2021
Cons:
Monthly rent should be lowered10.0 Wonderful
Mar 2021
Pros:
Ryan and Jake helped me upgrade to an SUV because the sedan I originally picked up kept getting stuck in the snow. We got a few feet of snow the night before.Cons:
This is the second time I've rented from Enterprise in the last year and both times it was seamless and met all my needs.2.0 Poor
Jan 2021
Cons:
They closed at noon on a Saturday. Tried to shift the reservation and they wanted to double the cost.10.0 Wonderful
Oct 2020
Pros:
YesCons:
Very quick and easy rental experience.One location in Webster Groves
Filters
Reviews
10.0 Wonderful
Nov 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Jan 2022
10.0 Wonderful
Nov 2021
2 locations in Webster Groves
One location in Webster Groves
Filters
Reviews
5.6 Fair
Jun 2020
Pros:
Car was clean and ready for meCons:
at the time of reservation wasn't informed of extra charges, at the time of pick up I was told I needed to pay 140 is more, to rent the car. When I asked for an explanation on the time of drop off the person on the counter seemed annoyed and dismissed me as quick as she could since I was bothering her... won't ever use this company again.8.0 Very good
Mar 2019
Cons:
Last minute car switch meant that the car received was not fully prepped5.2 Fair
Aug 2017
Pros:
The Vehicle was very comfortable.Cons:
The Service was not good at all. They refused to show the components of the car, In fact, I needed the vehicle to drive to Omaha, NE and could not find the cruise control. I could have read the manual but was in a time crunch. Then I had paid for extra insurance through you. Not knowing how things worked with them, I usually use Enterprise, when asked I also purchased the insurance they offered. I assumed that they knew about my complete contract. I work in retail and we ask the customer what they have before we offer any additions. I expected them to be the same way. it was my fault also that I was pressed for time and a little perplexed with the service. I am used to a more congenial and friendly atmosphere which was not present. If asked I would not recommend thrifty to anyone.6.0 Okay
Aug 2017
Cons:
The price was different from the original quote that you gave me. There was a 200 dollar deposit and unlimited mileage wasn't unlimited on in covered areas so an additional 80 dollars had to be paid6.0 Okay
Jul 2017
Pros:
Vehicle was clean and drove nice. Plenty of room.Cons:
Added expenses upon pick up. Charged extra ($35) to use my debit card but not given a choice of other payments. Also charged a $200 deposit. And have to wait up to two or three weeks to get it back. Charged another $100 for going outside the very limited amount of states they allowed. So my $469 rental price was jacked up to $806. Very disappointing.8.0 Very good
Jun 2017
Pros:
Pleasant timely service.Cons:
The cruise control did not work.Pick-up location | Webster Groves |
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Car types | Van |
Rental locations | 2 |
Airport locations | 0 |