Woodbury Hotels

nothing

Although we had a confirmed reservation, the hotel didn't provide us a room due to overbooking. That was very disappointing.

There is not much to dislike about this place. The rooms were exceptionally clean and the customer service was outstanding! Once I got to my room, the front desk called the room and offered additional assistance if needed. And later when I wanted to find a nice restaurant in the area, they were very helpful with suggestions and even gave me a menu along with drink discount cards. Free breakfast was included with my stay and the food selections were great! They have a variety of options to choose from and selections that other hotels don't offer, such as hot oatmeal and yogurt. There were plenty of beverage options and the orange juice was fresh. This hotel also offers free hot soup in the evening, which is a unique touch! Great customer service really makes a big difference and I will choose this hotel over the others when I come back into town. Thank you for a wonderful experience!

One minor complaint is that I wish my bed was more comfortable.

It was convenient to the places we needed to go and the price was good.

The breakfast was "McDonalds"-ish and no microwave in the room.

Front desk staff was very professional and helpful. Nice flat screen TV, coffee machine ...and room very clean. The heat was set up and running and that was very nice BC it was very cold. Bathroom was very clean. And nice closet to place all your coat and any luggage. Not noisy.

Unfortunately I would not know where to start. They say pictures are worth 1000 words and perhaps I should send some pictures. From dried blood, black mold, insects and stained headboards I would never recommend anyone stay here. The staff at the front counter was not only inconsiderate but claimed that I should have purchased "incidentals". Apparently at this hotel "incidentals" are defined as clean rooms. Needless to say my three business partners felt the same way and experienced more or less the same service and type of room. I can assure you as a company we will never stay at any Holiday Inn.

- The entrance is 'grand' and welcoming with updated fixtures and furniture -bar was very nice looking -pool was a nice size - bedrooms were very updated and inviting -shower and tiles all new and 'clean' -lobby bathrooms very clean -staff VERY accomodating and pleasant!

-Bar doesn't open until 5, had to order food from the 'outside' -the lower level (single digit rooms) aren't very sound proof. I was up all night with doors slamming and hearing various conversations from down the hall. I wonder if staying on the main level would have been less noisy

The facility was reasonably clean, and the air conditioning worked great.

We stayed on a Saturday night and it was very loud and there seemed to be a lot of unusual activity going on around the area and in the hallways. We did not feel safe at the location, and we checked out after a few hours.

The door locked

The smell of the rooms were terrible. Beds we're lumpy and outdated.

Awesome breakfast, easy to access Wi-Fi, really nice staff.

Thin walls - could hear people in hallway.

The jacuzzi

No untensils in the room

Easy to accessible

Breakfast

It was convenient for my needs.

The sheets, towels and blankets felt like sandpaper. It was fine for what I needed it for, but that was it.

The staff was great Brendan was a gentlemen

Loved the pool, the rooms and the restaurant's private booths with flatscreen tvs.

Waitstaff seemed a bit disorganized.

The bed was comfortable and I liked the overall floorplan. They made it so that the main corridor feels like you're outside, but its all closed in, which I can see being nice durning the winter.

I was a little disappointed in a few things. There was no complimentary coffee. The breakfast was good but overpriced. The restaurant staff in the evening was slow and unattentative. Lastly, there was no free wifi in the rooms.

Very friendly staff, room service was perfect and followed up with a phone call.

A lot of children were running around unsupervised and the doors are not very sound proof which led to some periods of annoying noise.

This hotel has absolutely no negatives!

This is a very special place, one here is not a guest but a family member. I have never, never, ever stayed in such a hospitable place, I cant recomend highly enough!

I liked the privacy and friendliness of the staff. They made me feel welcome. The room was clean and comfortable

The only issue I had was the WiFi kept dropping

Room, big and setup nicely. Whenever there's a fridge and a microwave, can't argue because they're the two things you wind up always needing at some point.

Front desk. Woman behind it paid more attention to her phone then me yelling through two doorways to let me check in after 14 hours of being delayed in Phili airport.

It was very nice that you had a bar and restaurant in the lobby, and offered a small little convenience store.

The location of the TV in the room. I like to be able to watch TV in bed before I go to sleep.

Staff and room and location were great. The breakfast was 5 star and plentiful.

They use an airport shuttle service whose driver thinks it is okay to wake up the entire complex with his music. I had to leave my room to yell at him at 0430 am.

The room was very clean, comfy bed, and friendly, helpful staff. They are also pet friendly!

Honestly the positives are there is a mini fridge and microwave in the room and "free wifi" that we never used.

This place is a typical motel..maybe even worse. It is clear that this is a truck stop motel and I personally did not feel safe and the room loooked nothing like the one posted on the kayak site. My fiancé and I literally checked in for a four night stay..and checked out 20 minutes later after purchasing another hotel reservation.

Location.

Staff not very attentive, place not very clean.

Nothing really. You got what you pay for it....

Rooms are way too dirty, we even saw some big ass cockroaches and a hand-size big old spider. After that night. I was sure that I got bit by them!!!! It was a horrible experience, and will not ever go back there again!

Well managed front desk, enthusiastic employees, clean well appointed rooms. Frankly, this hotel was a very pleasant surprise in this price range. I will recommend it to my family and friends.

Everything was fine

Nothing

Rude receptionists

I like it the most when I checked out

when I arrived the police were making a bust in the parking lot. The lamps by the bed had no lamp shades exposed bulbs... Classy. The coffee pot had no decanter. The bedspread definitely needed washing... Dried up food or whatever stuck to the surface... Yuck.

Location was ideal for work trip

First room Smelled like urine and smoke, smelled so bad we had to change rooms. In the second room, no urine smell but did have a very strong cigarette smell, found couple long, hopefully chest hairs in the bed , woke up with bedbug bites. Some kind of stain or spillage on the walls in the bathroom by the door almost like blood. I will be traveling to the area quite frequently in the next couple months but I will never choose to stay at the days in again wouldn't recommend it for anybody

Good location

I'm surprise...this hotel is listed in Kayak/Hotel.com I was shocked to see the condition of my room. Anyone else would have ran! "you get what you paid for" just doesn't cut it, it was $90 a night. The walls were dirty and full of holes. The carpet floor were utterly disgusting...dark and full of gum spots. It's was the most hideous hotel I have ever stay, and I've been to many cheaper ones. Why didn't I asked for a new room? I did, it was the least smoky room.

the layout of the room

the mattress was horribleand the parking

Free breakfast

Needed ear plugs to sleep. Loud middle of night as we were next to office. One night police outside our room responding to an alleged assault at midnight. Scary. No shots fired thank God.

I liked nothing of this place, parking is tight and your sure to get a dung on your car by the drunk idiots coming and going from the other rooms at 2-3 am....noisy too.

I didn't like the rudeness of the staff; first off I booked a week in advance ,a non smoking king room with a sitting area and a couch, just like what I saw in the pictures online , when I got there, they said they only had a smoking king room , I was pissed, in other words they didn't hold my room, and they gave me no break or discount. the room was a real smelly nasty small room on the first floor. it was 1 small room , with a bathroom. the rug, the curtains, the décor and furniture is all old. the smell alone was disturbing. obviously a great place to hangout and party and drink, it couldn't be more obvious that they cater to who ever will pay a ridiculous price for a dive of a room. don't let the outside of the building fool you, they put no money into renovating or updating the interior.go to Marriott Courtyard or Town Place suites 10 mins away up 10 in Farmingdale.its new, same price and clean , with a kitchen . seriously, $160 + tax per night for this dump, that will never happen again.

When we arrived our non-smoking room reaked of smoke. When we said something one employee moved us to the room next door which was more updated and cleaner. Then another guy came and said the drainage wasn't working and our original room was the only nonsmoking available. He gave us some spray for the smell. We also noticed the carpet was wet from under the ac all the way to the door. Which he knew about but did not offer to do anything about. We also found a dark reddish brown stain in the grout of the bathroom and the toilet was leaking all over the bathroom floor. Beds were super hard and no fitted sheets just two flat sheets and a thin itchy bed spread. Will never stay there again.

Cheap

Room was clean.

Noisy environment all night. No eating places within walking distance.

The bed was very comfortable

It was very clean and the room was extremely comfortable. The free WiFi was handy and the hotel was very close to the ares I had come to visit.

In general this is a great place to stay for the money.