Daily cleaning, installation of cabin HEPA filters on flights from Abuja to Little Rock
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Scores according to KAYAK customer reviews
Pros: "Food was good"
Cons: "Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot"
Pros: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."
Pros: "The crew was amazing, we had blankets and pillows and that was super comfortable."
Pros: "The crew was alright but there was very little leg space in the economy cabin"
Cons: "Female flight attendant was rude and unprofessional."
Pros: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Cons: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."
Cons: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"
Cons: "WiFi didn’t work most of flight and when it did required payment."
Cons: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Cons: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."
Pros: "The crew was attentive and helpful. Entertainment choices were plentiful."
Cons: "There are coffins with more legroom. Boarding took an eternity."
Cons: "To fly Lufthansa some more soon. Good jo b, thank you!!."
Cons: "Notifications for Change of Boarding Gate is not very effective. It is dependent on internet connection and may lead to missing flight connection. It happened to me, in spite of the wifi connection at the airport. Some airlines would put up an electronic notification for the change at previously known Gate. It's also possible to miss Airport voice messages due to temporary impairments travellers suffer from the previous flight. You can call out a passenger for all you want and still miss passing out the message."
Pros: "Airy plane. on time. Good service. Flight wasn't full"
Pros: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."
Cons: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"
Pros: "Outstanding cabin crew."
Cons: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."
Pros: "Flight went smoothly boarding was a little delayed."
Cons: "Getting to gate 10 minutes after boarding time and no one had boarded yet."
Cons: "Boarding process was longer than expected. Seat assigment from check in was not honored at the gate. FA asked me to switch seat only to favor passenger from Germany."
Pros: "There was good in flight entertainment"
Cons: "The food was barely edible. I'm glad to have brought a snack in my bag."
Pros: "Please continue to use newer, updated places."
Pros: "Plane left on time and arrived on time Crew worked hard"
Cons: "Main issue: It was extremely cold in the plane the entire flight! Minor issue: entertainment computer did not work"
Pros: "Everything is great,will fly more with u people"
Cons: "My plane was non existent and put me on a time crunch for connecting flight."
Cons: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."
Pros: "The seat was very comfortable"
Pros: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"
Cons: "Flight was an hour and a half late!"
Cons: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."
Pros: "Lufthansa Premium Economy is truly that unlike United's and American's which are a complete joke and rip off. The service was very good, the crew very nice, attentive and always smiling, the food was reasonably good, the seat comfort was close to business class with less space and no lie flat but going west is no big deal."
Cons: "I suggest Premium Economy passengers should be able to board right after Business class passengers."
Pros: "The crew was great, the aircraft new and tidy, the flight arrived a bit early, the food and beverage options were solid. Loved the complimentary wine and beer! Good movie selection."
Cons: "I was assigned a different seat than I selected when booking - lost my aisle spot although I checked a few days ago and a seat of my choice was clearly assigned on my reservation. The airline agent in the airport was rude and not helpful."
Pros: "The flat bed seats in business are great. Be sure to get aisles seats in the middle so no one has to crawl over you to get out of their seat."
Pros: "Great Crew excellent service"
Cons: "Row seats not comfortable"
Pros: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Cons: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."
Pros: "on time great food extra legroom seat"
Cons: "movies sucked"
Pros: "Same as above"
Cons: "Same as above"
Pros: "very little"
Cons: "lousy food. poor movie selection. uncomfortable seats."
Pros: "comfortable seats, i like that the entire seat reclines, not just the seat back, and the TV screens can be adjusted when the person in front moves their seat. i like that water was offered several times during the flight, not just during regular drink times. the food was delicious and filling"
Pros: "I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice."
Cons: "Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight."
Pros: "The flight left on time which was great because I had a connecting flight. Everyone was provided with a pillow and blanket which was great because the flight was a bit cold. The meals were delicious as well."
Cons: "A few times I requested the flight attendants service, I was ignored and had to ask a second time. Overall the service was fine"
Pros: "TV service"
Pros: "On time and smooth"
Pros: "I like the service in general. Everything was great and the flight attendants where very helpful and kind. The food was good and the entertainment had all types of movies, music and games."
Cons: "There is nothing to dislike"
Pros: "Timeliness, clean cabin, professional service."
Cons: "Climbing latters to board."
Pros: "Efficiency, courtesy, professionalism."
Airlines flying from Abuja to Little Rock have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Abuja to Little Rock
Masks required on board, masks provided on flights from Abuja to Little Rock
Social distancing seating
Middle seats unavailable to book on flights from Abuja to Little Rock
Testing for antibodies, testing for symptoms for flights from Abuja to Little Rock
Waiving of change fees. Search flexible flights from Abuja to Little Rock