Food drinks and movies
The seats were comfortable and the plane clean. Take off and landing smooth .
Staff was ind and friendly. Generous
Wish there was better food. It was okay.
Lost bags and every time I called to find out where they were I would get a different story. I was told it would be on the next flight for the next 5 flights.
EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints.
Long TSA lines at EWR, but they moved.
One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller.
the layover in Dublin was too long--longer than scheduled
The quality of the planes
I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space.
Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations.
The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative
Seats are delapidated and food is ok!
Crew were very good
|Flights Arrive in||Los Angeles|
|Flights Depart from||Abuja|
|Airlines||United, Ethiopian Air|
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