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Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Cons: Three hours departure delay from Munich to SFO

Pros: Crew was very good. Food was OK.

Cons: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Pros: The flight was so delayed I missed my connecting flight to jfk.

Cons: The flight was so delayed I missed my connecting flight to jfk.

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: The crew did it’s best to get us on ASAP

Cons: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Pros: The staff member at the gate was friendly.

Cons: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Pros: Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Cons: Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Cons: We parked at the furthest possible gate in international. Ridiculous walk!!

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Cons: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Pros: The crew was terrific.

Cons: Rude staff

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha.

Cons: The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest.

Pros: Crew was excellent. Really helpful people.

Cons: Seats are so tight and close to each other.

Pros: Easy and efficient boarding process, great Tv episodes selection

Cons: Staff was slow to remove plates after eating

Pros: Food and being ontime

Cons: Seats are too hard

Pros: The food was good

Cons: The seats were very cramped

Cons: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Pros: Flight attendant warm, courteous and authoritative at same time.

Cons: Seat hard. Space tight. I am 6’4”

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: My tv screen could not show the movies

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Pros: It was on time and got me where I needed to go.

Cons: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Pros: Great flight

Cons: Mejorar las oferta de películas abordo

Pros: In general, everything was ok aboard the plane.

Cons: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.