Daily cleaning, installation of cabin HEPA filters
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kaua'i from Alaska up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "the head rests where best ever for shorter person .crew friendly.kept informed."
Pros: "The crew and timeliness of this airline is hard to beat!"
Cons: "Had the exact same meal on both of our flights. Flight from Seattle was one hour late in departure."
Pros: "I wish I didn't have so many lay overs to go Kiev from Anchorage. Long flights no longer have free meals or drinks."
Cons: "At least one less lay over. I didn't have a good experience because SOMEONE, either Alaska Airlines or Ukraine International lost my baggage! I hope to get it back today!"
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Cons: "Flight was canceled with no notification."
Pros: "I requested an aisle due to being pregnant and once people started checking in I was called up and they had switched my seat. (It was red eye flight so I didn’t get to experience food/drink)"
Cons: "Seats are small (but I am pregnant)."
Cons: "Screens on the back of the seats. Long flight with no entertainment."
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Cons: "Everything was great."
Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."
Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Was late to the gate, and with the ramp still attached to the plane were told the flight was closed. Still traveling, through San Diego and board a plane this morning to Kauai. I sent an long email to customer service. Not a happy camper."
Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("
Pros: "Pilot information/announcements."
Pros: "Alaska Airlines is consistent in their service. Their check-in, gate, and flight crews are always pleasant and helpful. It is always a stress-free process from start to finish. They have been my airline of choice now for about 3 years and I enjoy flying with them."
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "For the most part everything was good"
Cons: "The plane was small and the guest in the seat next to me occupied his seat and made himself comfortable enough to extend himself into my space as well. I paid for my seat and didn't expect to have to share it with anyone else. It made the three hour flight a bit uncomfortable."
Pros: "Flight crew were extremely friendly and helpful"
Pros: "My first time flying alaska and it was fine. Probably the best part was that everything was on time. I gave zero stars for food and entertainment because there was none. I was happy they were considerate of people who wanted to sleep during the flight since it was overnight."
Cons: "For such an expensive long overnight flight there was no food, and I had a 5 hour layover."
Pros: "Friendly and courteous attendants"
Pros: "Everything was wonderful and thank you for making it a positive experience."
Pros: "It was fine with plenty of space."
Cons: "Lack of snacks on a 5 hrs flight"
Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"
Pros: "Everything great."
Pros: "Having a place to plug in our iPhone and large luggage compartments. The airplane was very comfortable."
Pros: "We did not have any food on the plane, so I can't rate it. The fruit pack looked like a good choice someone had near me. The price of the food seems cheap compared to how much they charge to eat in the airports"
Cons: "Seats are very uncomfortable for long trips and red eye flights. If I was able or knew better, I would've flown first class."
Pros: "Charging station in the seat"
Pros: "Had found out that when I had booked my flight...I had a whole day layover in Portland. Alaska Airlines was accommodating in changing that flight for me for low charge. Was very please with that customer service"
Cons: "Seats are small as hell in Coach. Makes you want to fly first class"
Pros: "The boarding process was good... and we got in early."
Cons: "The food was expensive. And no entertainment system."
Pros: "They were there when needed and got the whole party to the destination through TSA, and to the connecting flight gates after we landed. We were seated in the back of the plane, had a very short layover, and had to get from gates "N" to "D". Not being familiar with the airport, we probably would have missed our flights, had it not been for our "airport guide". If you can get your carry-on luggage checked for free, (only offered when the flights are full) this is an awesome service!"
Pros: "Crew was excellent. Flight was smooth and on time. Didn't purchase food or entertainment. Ate prior to the flight. Seats are very cramped in coach area. I'm not a big person but the guy beside me was and spilled over into my space. Uncomfortable! Upgraded to first class for the next leg of my trip."
Pros: "Flights good"
Cons: "You annoying for sending these all the time so you going to keep getting this unless you stop"
Pros: "I loved the humor of the hostess. I was originally booked on a later flight but the kind and helpful staff got me a earlier flight that got me home much sooner"
Pros: "Smooth flight, on time!"
Cons: "Lack of service from flight attendance"
Pros: "You need a not applicable option, as I did not partake in the food and there was not entertainment on this short flight. Quick flight! Arrived early!"
Pros: "Boarding was quick, and their newer planes are really streamlined, but this wasn't one of them."
Cons: "The actual food they offer was sub-par or unavailable. Bring your own."
Pros: "On time, easy, smooth flight."
Cons: "The plane was absolutely freezing. Of course, no blankets were available. I'm going to Hawaii so I didn't have enough warm layers packed (I did have a wool shirt and a rain jacket on...not enough). Day one in Hawaii featured the onset of a head cold."
Pros: "Worth getting the iPad for movies crew great, Clean plane great fair price, organized loved the gratis Mai tai"
Cons: "2 hours late because of winds but got a credit From Alaska"
Cons: "1. I sat at a window seat watching baggage handlers look at my bags with the fragile stickers all over both of them, then purposely flip them upside down and slam them on the conveyor to plane. Once I got to midland and opened my bags my boxes of Business supplies were damaged to the point that they have to be thrown away. If I could have insured my bags I would be suing Alaska airlines for the replacement of my damaged items, and the firing of the handlers that did the damage, including the loss of of money that I couldn't make because I couldn't do my job. 2. I informed stewardess that I was recovering from a dislocated shoulder and asked for a pillow or something that I could rest my arm on, that never happened and I had to sit for hours on the fight in discomfort and pain all the way. Thanks for making my flight a comfortable one. 3. I wasn't allowed to purchase anything on any flight with the cash in my pocket, including Wi-Fi / entertainment. Because I didn't have a credit card. This is a foul idea your company has. My cash should have been efficient enough. It is legal tender anywhere in the world but your airplanes. In my opinion I feel that your airlines suck and owes me the amount of 135.00 for the replacement of the items damaged, plus the amount of the tickets I paid for because I didn't receive the services in which should have been courteously given by your company. And apologies for that crappy treatment of me and my property. Just because I'm not one of your gold members or a credit card holder or first classed passenger shouldn't give your employees the right to treat anyone this way. I flew all the way from Alaska to midland to do a job and couldn't do it on time because of this treatment and damage. What would you do if this happened to you? Would you feel satisfied with how your company handles its PAYING CUSTOMERS???"
Cons: "The plane was 2 hours late. We were the 1st flight in the morning. There was no beverage service on the first flight and by the second flight they then charged for alcohol when there was supposed to be a free drink on the first flight. No entertainment offered for a 5+ hour flight. I was initially excited to fly with Alaska and took a longer flight duration to do so and paid more because the company used to offer the customer more. I now see that is a thing of the past and will book with other airlines that still hold this value."
Pros: "Crew was very friendly and plane wasn't overbooked, which was nice."
Cons: "The flight was delayed, which was inconvenient!"
Pros: "clean plane - timely - good crew - flight rough but pilot was communicative about it. Arrived on time. could not have been better"
Pros: "It was a great trip. Thanks to your staff for helping me get home for Christmas on a budget!"
Pros: "It was super short. The hostess was super nice."
Pros: "Helpful attentive staff. Clean plane. Smooth landing."
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "The captain was very nice and kept letting us know how the flight was. The crew was very friendly and helpful."
Cons: "On the food"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "Everything was great"
Pros: "arrived a bit early"
Pros: "suites in business class were nice but doors were not functioning very smooth"
Cons: "The plane was very hot during flight and could not be adjusted according to the crew. Exactly the same flight last month was much more comfortable"
Pros: "Good service"
Cons: "Video system locked up at my seat"
Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."
Pros: "Not crews fault that DELTA changed my flight at last minute!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Cons: "Connection time was very short and arrival and departure gates were very far apart. The gate attendant at the arrival gate wasn’t very helpful or sympathetic."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Cons: "Cabin was too hot!!!!"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Cons: "Cramped seating for premium Econ"
Pros: "flight was on time..arrived early..friendly staff.."
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Pros: "Nothing..there was literally nothing that I liked about this flight. The gate clerks were helpful."
Cons: "Sooooo many things......there was NO PILOT!!!! Delta knew this 30 minutes before my flight landed and yet Delta did not post or communicate that the flight was going to be delayed and then ultimately cancelled because there was NO PILOT. Of course when they scheduled the flight for the following day not only did they not have a full crew, they had NO PLANE. On the whole, it was pretty terrible."
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "Crew was nice and accommodating"
Cons: "Even though it’s economy- it feels like the seats have gotten even smaller!"
Pros: "Delayed 2 hrs"
Cons: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "Newer plane with movies."
Cons: "Airlines pack you on so tight."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Cons: "Condition of the airplane"
Cons: "VERY bumpy ride- scary"
Pros: "Excellent crew and comfortable flight"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Pros: "The flight crew were really nice and I was really comfortable in the Comfort+ section of the plane. It's a nice upgrade for Delta and hope the other airlines follow suit. Granted I had a very active infant, I didn't have any problems."
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"
Pros: "The tv in the back of every seat makes any seat a good seat."
Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."
Cons: "To be fair the flight from Honolulu to Lihue was on Hawaiian Air, not Delta per se. The crew was rude, but in the terminal and on board. Didn't really rate food and entrainment because of the flight length."
Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"
Pros: "Carol Ann flight attendant was very good at keeping us comfortable with the delay in takeoff. She kept us comfortable"
Cons: "Flight delayed due to change of pilots"
Pros: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Pros: "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
Cons: "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
Cons: "Need power outlets at seats."
Pros: "The breakfast sandwhich they gave me for free (because they didn’t have lunch? Idk they just said don’t worry anout it when I went to hand them my card)"
Cons: "Of course economy is just not comfy. Also I couldn’t sit with my girlfriend :( And the backside of the seat in front of me was dirty (fluid stains). They also didn’t have lunch on a 6 hour flight from 9am-3pm"
Pros: "Quick boarding and early arrival"
Cons: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Pros: "Clean, good crew, not too cramped."
Cons: "Seats are very uncomfortable on the upright position. It would be nice to have some complementary food on a long haul. Even air Dolomiti on a 1 and a half hour flight offers better than... pretzels!"
Pros: "Crew was responsive to an engine circuit breaker issue while taxiing and returned to the gate to have it addressed. Took off two hours late, but secure in the knowledge that the problem was not a flight safety issue. Kudos to the crew."
Pros: "The crew was friendly"
Cons: "The seats are small, no real space, things over all looked run down, feels like I’m taking a city bus but even those have more room."
Pros: "The service was excellent! The crew was happy and accommodating."
Cons: "One hour on tarmac."
Pros: "I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip."
Cons: "I like that they had freer media for us to see and wifi abalibl"
Pros: "The base price is better than Alaska Air. The travel time is acceptable."
Cons: "The base price is for a cramped seat with no checked bag included. Food and entertainment are also extras The human element has been eliminated from the check in process."
Pros: "Same as above (for both flights"
Cons: "Same as above (for both flights"
Cons: "Delayed for over 3 hours due to jetbridge being stuck to plane. Basically 2 5.5 hours have taken me 2 full days instead of one"
Pros: "It was generally quiet and peaceful. I called the stewards at one point and they were very prompt and attentive."
Cons: "Teeny tiny seats on an overnight flight? I had to ask my rowmates to clear the row so I could find my glasses that had fallen under my seat because there simply wasn't room to maneuver even an arm down to manually search for them. This is not to mention that most people sleep on these flights; how is that comfortable for most regular Americans?"
Pros: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Cons: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Pros: "For the amount I paid I'm surprised all we got was mixed nuts! Very disappointing! I hated watching movies on my iPhone, wished you had mounted headrests"
Cons: "Free food or more snack options! Tv consoles in the headrest"
Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."
Pros: "The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up."
Cons: "I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been."
Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."
Pros: "The crew was very attentive. They offered refreshments when we needed."
Pros: "Free Wi-Fi delivered entertainment system to your own mobile device"
Cons: "You should be able to download the United Airlines app required for the entertainment service without having to buy the wifi service. This caught my children out on our first flight of this multi flight trip"
Pros: "no delays!"
Pros: "Absolutely nothing"
Cons: "If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight"
Pros: "I ended up missing my connecting flight because the flight left the airport almost an hr late....once i get to my connecting flight...ive missed it...soooo i had yo wait 4hrs for the next available flight & missed my doctors visit......im sooo pissed....."
Cons: "Missing my connecting flight"
Pros: "Boarded on time. That is all."
Cons: "After boarding, we waited on the plane for a long time before they said there was a mechanical problem and we would need to deboard while they fix it. After waiting another four hours they finally canceled the flight. They couldn't get us another flight and said to come back the next day to see if there is another flight out."
Cons: "I was not told that if I voluntarily checked my carry on bag I wouldn't be able to make flight changes later."
Pros: "Plane was on time"
Cons: "I am 5'4" and had no leg room. My knees touched the seat in front of me the whole time. The in seat entertainment was broken on the entire plane for the flight. Simply won't ever fly in a plane so cramped ever again."
Pros: "After the 2nd broken plane, they gave everyone $10 food coupon"
Cons: "Three hour delay, two broken planes, but all things considered not too bad."
Pros: "The one crew member that talked the whole flight was nice"
Cons: "Entertainment was not given freely, as if you didn't just pay 300 per ticket to fly on United. It would cut in and out just to tell you it wanted your credit card. The seats were so full the middle person doesn't even have room to sit up straight without touching shoulders"
Pros: "Much better leg room on the upgrade. Thanks for the blanket too."
Cons: "And, on a 5.5 hour flight the flight attendants only came down the aisle one time to offer drinks or snacks. The seat was sort of dumpy, my charger wouldn't stay plugged in and the pocket on the seat in front of me was ripped."
Cons: "Lost my bag"
Pros: "Flight was great."
Cons: "Only negative was that the seat was cramped, not much room."
Pros: "Boarding and crew"
Cons: "Service, look like you have to purchase everything from food to entretaiment."
Cons: "Lost my luggage and made us late"
Pros: "Everything you are.."
Cons: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."
Pros: "Needed to get to a hurting friend asap who's husband was dying. When I checked my luggage the delta employee gave me a heartfelt hug & words of encouragement Which meant more to me then anything. That's not in any training manual that's the heart of a great employee...."
Pros: "Once on the aircraft everything was just fine"
Cons: "First of all it was delayed, no big deal but once i checked in I wasn't even assigned a seat. I try to find an agent at the boarding gate and none to be found. They finally arrive 30 min before take off and then assign me a middle seat when I specifically picked my seat weeks earlier and of course was one of the last people to board barely enough time to search for a place for my bag and get to my middle seat in the back of the aircraft. Not even a sorry or any type of compensation for a terrible experience"
Pros: "New plane"
Cons: "The way you bord the plane"
Pros: "On time."
Cons: "United has squeezed its Economy class customers into seats that are tolerable only for the shortest. If I were an inch or so taller, I would have found the space intolerable. As it was, my knees were against the seat in front. For a flight as long as this one (over 5 hours from Anchorage to Denver), it was uncomfortable to say the least. The middle of the plane was nearly empty, because United charges $75 per seat for an upgrade. For the round-trip for two of us, that would have added $300 to our bill. The fact that so few are willing to pay the upgrade fee indicates that the increment is too large."
Pros: "Crew were friendly and helpful."
Cons: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."
Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."
Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"
Cons: "The crew wasn't the friendliest. Kind of a buzz kill when you're en route to Kauai."
Pros: "Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it."
Cons: "This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc)."
Cons: "I didn't like the 5 hour delay... Neither did any other United customer as it seemed like every single flight was delayed to everywhere for only united airlines"
Airlines flying from Alaska to Kaua'i have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights