Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price of a round-trip
|$491||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Alaska Airlines has waived its change and cancellation fees on flights from Alaska to Hawaii. Confirm policy on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Alaska to Hawaii.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alaska to Hawaii.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hawaii from Alaska is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hawaii with an airline and back to Alaska with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hawaii from Alaska up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great flight and wonderful service"
Cons: "All was well"
Pros: "the head rests where best ever for shorter person .crew friendly.kept informed."
Pros: "The flight was excellent, thanks to flight attendant, Dan, who embodies the Aloha spirit."
Pros: "The crew and timeliness of this airline is hard to beat!"
Cons: "Had the exact same meal on both of our flights. Flight from Seattle was one hour late in departure."
Pros: "Crew was attentive and very pleasant"
Pros: "I wish I didn't have so many lay overs to go Kiev from Anchorage. Long flights no longer have free meals or drinks."
Cons: "At least one less lay over. I didn't have a good experience because SOMEONE, either Alaska Airlines or Ukraine International lost my baggage! I hope to get it back today!"
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "The service given by the attendants, especially Dan were just great."
Pros: "Sandwich was tasty. Got a whole row to myself, in an otherwise packed flight. Crew was nice."
Cons: "Sandwich was pricey. Got glared at and eyeballed, for having a whole row to myself. LOL"
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Cons: "Flight was canceled with no notification."
Cons: "What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings."
Cons: "It was about half the price of other major airlines. So naturally I expected the worst. Turns out it was better than many airlines I flown in the past."
Pros: "I requested an aisle due to being pregnant and once people started checking in I was called up and they had switched my seat. (It was red eye flight so I didn’t get to experience food/drink)"
Cons: "Seats are small (but I am pregnant)."
Cons: "Screens on the back of the seats. Long flight with no entertainment."
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Pros: "The logo on the plane"
Cons: "No snacks , no tv . slow flight"
Pros: "The flight from hell is over. I've had better jumps from a C-130. At least I didn't bounce as much and the Army never nickel and dimed us for everything."
Cons: "Boarding? Alaska Airline had a 4 hour lay over. Crew? Ask "Chad" a question and when he's done joking around and serving 6 other people, he may get to you. Comfort? You have to pay for leg room. Otherwise your knees are in the back of the seat in front of you. Food? What food? They offered trail mix. You have to buy the cheese platter. After buying the leg room upgrade. forget it. Entertainment? What entertainment? You have to buy the entertainment player. Seriously? After Alaska Airlines nickel and dimes the customer to death they landed on one set of wheels, then bounced two more times."
Cons: "Everything was great."
Pros: "Friendly efficient service"
Cons: "Seats are getting progressively more uncomfortable each year"
Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."
Pros: "Everything,food,drinks,and service"
Pros: "Customer service and flight a little early!"
Pros: "It was pretty long flight - 6 hours. Crew was friendly; we were getting drinks and litttle complimentary snacks during all flight. We didn't have screens so it was nothing there. Some options were available for purchase. Food was available for purchase. I would love to take another flight with Alaska airlines."
Pros: "Planes same more spacious. Crew excellent. Boarding quick and efficient"
Cons: "They did change my flight by several hours which was disappointing as I had a very short stay made shorter. No compensation not able to get me something better. Also resulted in a 5 hour layover in Seattle. Don't like paying for entertainment or food when I pay $1000 for flights. Feel cheated and buckled and dimed. Also did not like no free checked bags. Again I find all airlines that do this insulting. One bag should be included in our flight. How many people fly without any. That is one reason I often fly southwest."
Pros: "Flight attendant were super nice and friendly"
Pros: "great flight and crew. efficient. plenty of leg room."
Cons: "seats are not conducive to low back support and then push the head too far forward. This is a common problem on all planes. wish they would redesign the seat shapes."
Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."
Pros: "Flight was great"
Cons: "Maybe a little racist? I could be taking it wrong but every asian person boarding was glared at?"
Pros: "comfortable seats in the exit rows at least"
Cons: "outdated entertainment options... the mai tai is pretty rough"
Pros: "Crew is nice. Entertainment is great if you pay for it."
Cons: "I didn't like that the gentleman sitting next to me spilled over into my seat. He needed a belt extender. I think he should have purchased two seats if thats the case. I did not buy my seat to share it. I think they should be more mindful of who they let on stand by if it is the in between seat. Also, we were delayed because we waited for another connecting flight. Luckily we made it on time. They just in formed us after we all boared and we sat on the plane for another 45 minutes. No sorry, no accommodation. We just had to suck it up. Really?"
Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("
Pros: "From check-in to boarding to in-flight hospitality, Alaska Airlines provided to notch service. They're unequivocally my favorite airline."
Pros: "Friendly and courteous attendants"
Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"
Pros: "Courteous crew, short flight, free drink, space still available in overhead compartment for my item, although boarded last"
Cons: "Other passenger seated in my seat had to move when I boarded, leak of water between inner& outer window panes Loose fixed wing bottom airflow closest to fuselage wiggled on takeoff& landing"
Pros: "Charging station in the seat"
Pros: "Same as above"
Pros: "The boarding process was good... and we got in early."
Cons: "The food was expensive. And no entertainment system."
Pros: "I loved the humor of the hostess. I was originally booked on a later flight but the kind and helpful staff got me a earlier flight that got me home much sooner"
Pros: "The flight attendants on flight 833 from PDX to Honolulu were memorable. They genuinely looked as if they were happy to be there and enjoyed serving us. They went above and beyond to make sure we were all comfortable and made many rounds to ask if anyone needed more water, food, pens to fill out the customs forms, etc."
Cons: "uncomfortable seat, junk food, junk entertainment"
Pros: "On time. Good price no frills flight."
Pros: "Tablet for $10 with movies was a good deal."
Cons: "Paid for gogo Internet day pass when there was no service and no internet once we were 20 min into flight.... They should make a point to let people know the service is not available and that tablets replace it. Also the fact that the Internet was $16 and did not come with any movies or ability to stream is a ripoff. Also there was a time I asked an attendant for a ginger ale and the response was "yeah this a the trash cart" with an attitude was upsetting. It's a very long flight."
Pros: "You need a not applicable option, as I did not partake in the food and there was not entertainment on this short flight. Quick flight! Arrived early!"
Pros: "Boarding was quick, and their newer planes are really streamlined, but this wasn't one of them."
Cons: "The actual food they offer was sub-par or unavailable. Bring your own."
Pros: "Arrived safely. Price was average. Experience was average. Legroom was average. Nice flower taped to toilet."
Cons: "Crew member made many sarcastic comments about passengers aloud. Snacks were bad."
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Cons: "Hopefully upgrade on monitors (touch screen was not working),"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Pros: "crew found me an outlet for laptop"
Cons: "The pork dinner meal option was burnt … al the way through."
Pros: "Appreciated stewardess comping wine because my husband and I couldn't sit together"
Cons: "Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles"
Pros: "Good service"
Cons: "Video system locked up at my seat"
Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Cons: "Cabin was too hot!!!!"
Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Cons: "Cramped seating for premium Econ"
Pros: "I liked that the plane wasn’t full which was a surprise."
Cons: "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Pros: "Speedy boarding and deplaning."
Cons: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Pros: "In flight tracking"
Cons: "Irregular serbice"
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "The gate agents were gruff, but helpful. Stewards were super friendly."
Cons: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Cons: "Delta delayed our outbound flight causing us to miss our connection."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Cons: "Even with "Comfort +" the seats are horrible."
Pros: "Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly."
Cons: "Long flight but prefer the direct flight than having a layover."
Cons: "The flight was over 20 minutes early"
Pros: "Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline."
Cons: "Nothing at all."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Cons: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Pros: "The plane was modern with good entertainment options. Overhead storage was ample."
Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."
Pros: "entertainment options are great. The flights are plentiful, so lots of options."
Cons: "No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered."
Pros: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Cons: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"
Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."
Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."
Cons: "In flight entertainment was broken"
Pros: "One of the crew members seemed to have a chip on his shoulder. Most other were nice."
Pros: "I got to Miami safely"
Cons: "The communication regarding delays, flight attendants with manners and decent attitudes, preparation for flight before passengers boarded. The flight attended that made announcements needs to be CANCELLED. Her attitude was repulsive. Do better sweetheart."
Pros: "The crew was fantastic and plane was clean"
Cons: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "I love the inflight entertainment"
Cons: "Half of the screens were down. No Gluten free options."
Cons: "Use another airline"
Pros: "Fast boarding"
Cons: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"
Pros: "Smooth for most of the flight"
Cons: "4:41 pm flight took off at 7:00 pm. Landed and now sitting on the tarmac waiting for a gate."
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Cons: "Everything comfort communication"
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Cons: "Plane was hot and smelly upon boarding; turbulence on landing caused delay with no updates from pilot"
Pros: "All the service was good"
Cons: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."
Cons: "In a period of 20 minutes in the hour before boarding there were three gate changes. The last one was a change of terminal and gate. You have been doing this for years and you should know how to do this already."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Cons: "Had to Deplane 3 hour delay. No compensation no offerings no nothing."
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Pros: "It got me here."
Cons: "Apparently codeshare purchases are non upgradable, so my airline status was irrelevant."
Pros: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Cons: "Everyone was really good"
Cons: "Worst flight with AA so far, service is getting worst and worst"
Pros: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Cons: "My checked baggage got left behind at LAX. I got it the next day."
Cons: "This was the worst flight experience of my life I will never flyAmerican again"
Pros: "Great vegetarian meal."
Cons: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."
Pros: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Cons: "Nothing to eat - one cookie!"
Cons: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."
Pros: "Same as above"
Cons: "Same as above"
Pros: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"
Pros: "There were charging ports for every seat."
Cons: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"
Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."
Cons: "WEBJET.COM HAS BEEN OF ZERO HELP IN ASSISTING US WITH FLIGHT CHANGES. THERE IS TOTAL LACK OF INTEGRITY IN CORPORATE AMERICA NOW. WHEN BOOKING WITH KAYAK, MAKE SURE YOU ARE NOT BEING RE-DIRECTED TO ANOTHER SITE. IT ONLY SPELLS DISASTER IF YOU HAVE ANY CHANGE IN YOUR FLIGHT ARRANGEMENTS."
Cons: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."
Pros: "Personal service and care by the ticketing to seat our family together"
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Pros: "The crew was generally happy and friendly."
Cons: "No video on a transcontinental 767?? Are you kidding? Stupid excuse for being 2hrs late due to mechanical. They blamed it on something completely foreseeable and plannable. This plane is older than the plan I took my first flight on as a kid in 1984. I thought united was bad but then I experienced American. At least the crew were not jerks."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Cons: "on a 7 hour flight over the pacific ocean and you dont provide a meal? you fly from egypt to germany, a 3 hour flight and you get a meal, so what's your excuse?"
Pros: "Liked that the restroom was near by (9E). Liked that there was the option of watching a movie."
Cons: "Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat."
Pros: "The onboard entertainment options were great."
Cons: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."
Pros: "Personel attitude and excelent service"
Cons: "The 2 hours delay to deppart and the small room in seats."
Pros: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Pros: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Pros: "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
Cons: "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
Cons: "Need power outlets at seats."
Pros: "The breakfast sandwhich they gave me for free (because they didn’t have lunch? Idk they just said don’t worry anout it when I went to hand them my card)"
Cons: "Of course economy is just not comfy. Also I couldn’t sit with my girlfriend :( And the backside of the seat in front of me was dirty (fluid stains). They also didn’t have lunch on a 6 hour flight from 9am-3pm"
Pros: "Quick boarding and early arrival"
Cons: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Pros: "Clean, good crew, not too cramped."
Cons: "Seats are very uncomfortable on the upright position. It would be nice to have some complementary food on a long haul. Even air Dolomiti on a 1 and a half hour flight offers better than... pretzels!"
Pros: "Crew was responsive to an engine circuit breaker issue while taxiing and returned to the gate to have it addressed. Took off two hours late, but secure in the knowledge that the problem was not a flight safety issue. Kudos to the crew."
Pros: "The crew was friendly"
Cons: "The seats are small, no real space, things over all looked run down, feels like I’m taking a city bus but even those have more room."
Pros: "The service was excellent! The crew was happy and accommodating."
Cons: "One hour on tarmac."
Pros: "I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip."
Cons: "I like that they had freer media for us to see and wifi abalibl"
Pros: "The base price is better than Alaska Air. The travel time is acceptable."
Cons: "The base price is for a cramped seat with no checked bag included. Food and entertainment are also extras The human element has been eliminated from the check in process."
Pros: "Same as above (for both flights"
Cons: "Same as above (for both flights"
Cons: "Delayed for over 3 hours due to jetbridge being stuck to plane. Basically 2 5.5 hours have taken me 2 full days instead of one"
Pros: "It was generally quiet and peaceful. I called the stewards at one point and they were very prompt and attentive."
Cons: "Teeny tiny seats on an overnight flight? I had to ask my rowmates to clear the row so I could find my glasses that had fallen under my seat because there simply wasn't room to maneuver even an arm down to manually search for them. This is not to mention that most people sleep on these flights; how is that comfortable for most regular Americans?"
Pros: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Cons: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Pros: "For the amount I paid I'm surprised all we got was mixed nuts! Very disappointing! I hated watching movies on my iPhone, wished you had mounted headrests"
Cons: "Free food or more snack options! Tv consoles in the headrest"
Cons: "Having a medical issue, requested for an isle seat but unsuccessful."
Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."
Pros: "The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up."
Cons: "I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been."
Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."
Pros: "The crew was very attentive. They offered refreshments when we needed."
Pros: "no delays!"
Pros: "Absolutely nothing"
Cons: "If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight"
Pros: "I ended up missing my connecting flight because the flight left the airport almost an hr late....once i get to my connecting flight...ive missed it...soooo i had yo wait 4hrs for the next available flight & missed my doctors visit......im sooo pissed....."
Cons: "Missing my connecting flight"
Pros: "Boarded on time. That is all."
Cons: "After boarding, we waited on the plane for a long time before they said there was a mechanical problem and we would need to deboard while they fix it. After waiting another four hours they finally canceled the flight. They couldn't get us another flight and said to come back the next day to see if there is another flight out."
Cons: "I was not told that if I voluntarily checked my carry on bag I wouldn't be able to make flight changes later."
Pros: "Plane was on time"
Cons: "I am 5'4" and had no leg room. My knees touched the seat in front of me the whole time. The in seat entertainment was broken on the entire plane for the flight. Simply won't ever fly in a plane so cramped ever again."
Pros: "After the 2nd broken plane, they gave everyone $10 food coupon"
Cons: "Three hour delay, two broken planes, but all things considered not too bad."
Pros: "The one crew member that talked the whole flight was nice"
Cons: "Entertainment was not given freely, as if you didn't just pay 300 per ticket to fly on United. It would cut in and out just to tell you it wanted your credit card. The seats were so full the middle person doesn't even have room to sit up straight without touching shoulders"
Pros: "Much better leg room on the upgrade. Thanks for the blanket too."
Cons: "And, on a 5.5 hour flight the flight attendants only came down the aisle one time to offer drinks or snacks. The seat was sort of dumpy, my charger wouldn't stay plugged in and the pocket on the seat in front of me was ripped."
Cons: "Lost my bag"
Pros: "Flight was great."
Cons: "Only negative was that the seat was cramped, not much room."
Pros: "Boarding and crew"
Cons: "Service, look like you have to purchase everything from food to entretaiment."
Cons: "Lost my luggage and made us late"
Pros: "Everything you are.."
Cons: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."
Pros: "Needed to get to a hurting friend asap who's husband was dying. When I checked my luggage the delta employee gave me a heartfelt hug & words of encouragement Which meant more to me then anything. That's not in any training manual that's the heart of a great employee...."
Pros: "Once on the aircraft everything was just fine"
Cons: "First of all it was delayed, no big deal but once i checked in I wasn't even assigned a seat. I try to find an agent at the boarding gate and none to be found. They finally arrive 30 min before take off and then assign me a middle seat when I specifically picked my seat weeks earlier and of course was one of the last people to board barely enough time to search for a place for my bag and get to my middle seat in the back of the aircraft. Not even a sorry or any type of compensation for a terrible experience"
Pros: "New plane"
Cons: "The way you bord the plane"
Pros: "On time."
Cons: "United has squeezed its Economy class customers into seats that are tolerable only for the shortest. If I were an inch or so taller, I would have found the space intolerable. As it was, my knees were against the seat in front. For a flight as long as this one (over 5 hours from Anchorage to Denver), it was uncomfortable to say the least. The middle of the plane was nearly empty, because United charges $75 per seat for an upgrade. For the round-trip for two of us, that would have added $300 to our bill. The fact that so few are willing to pay the upgrade fee indicates that the increment is too large."
Pros: "Crew were friendly and helpful."
Cons: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."
Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."
Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"
Cons: "The crew wasn't the friendliest. Kind of a buzz kill when you're en route to Kauai."
Pros: "Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it."
Cons: "This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc)."
Cons: "I didn't like the 5 hour delay... Neither did any other United customer as it seemed like every single flight was delayed to everywhere for only united airlines"
Airlines flying from Alaska to Hawaii have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights