Daily cleaning, installation of cabin HEPA filters on flights from Alaska to New Orleans
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Orleans with an airline and back to Alaska with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Orleans from Alaska up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Ran out of meals. The oatmeal was terrible."
Cons: "Crampy plane"
Cons: "Snacks other than the cookie they always offer."
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."
Pros: "They could’ve told us we needed to download the app for free entertainment prior to leaving the ground, but other than that I was very please. Alaska Airlines is always great to fly."
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "We really liked our trip with Alaska Airlines, they offered free WiFi on board and free entertainment, flight attendants were super nice"
Cons: "Food is not so great as in most of airlines but at least they had vegan box"
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Pros: "Everything and the smiles."
Cons: "I can’t think of anything."
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Pros: "To arrive safe to vegas. The staff respectful and quick way to book"
Cons: "Been in coach"
Cons: "For real? Just cookies?"
Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."
Pros: "Everything and everyone is awesome!"
Cons: "I just hate turbulence."
Pros: "The space. The courtesy of the staff. The food. But mostly the space!"
Cons: "Every tiny bump."
Pros: "Loved the newer plane!"
Pros: "On line check in was very thorough. You received luggage tags at kiosk, and headed to bag drop. USB ports on planes!"
Pros: "Actually I did not try any food"
Pros: "Plane was clean and we landed safely."
Cons: "No seat assignment until after plane was boarding. Had no choice but to sit next to bathrooms. Plane was loud and uncomfortable."
Cons: "You gave my flight away and I was still there 20 min before my flight!"
Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"
Pros: "Smoothest missed approach and go-around in localized early AM Portland ground fog (I am ATP pilot myself). Bravo - nearly no one else of the passengers even noticed!!"
Pros: "TWO beverage trips -- how could I not be happy?"
Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."
Pros: "Plenty of overhead room for my husbands guitar and my orchid."
Pros: "I liked that Alaska Air was very flexable in accomidating my need to pysh up my flight schedule to get home quicker as my mom was dying. Thanks to them I made it before she died and was able to say goodbye & be with her before she passed away."
Pros: "I was completely satisfied with my trip per usual :)"
Pros: "I've always had a good experience with Alaska Air"
Cons: "The cabin was way too hot. A person shouldn't wake up sweaty"
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "Alaska airlines always does a great job"
Pros: "Having an exit row"
Pros: "I did actually get to where I was going"
Cons: "I had 3 flights. All were delayed with little or no explanation of details."
Pros: "Pilot information/announcements."
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "Easy, no bumps, all my luggage arrived."
Pros: "It was decent"
Cons: "Obliged pay for drink"
Pros: "Friendly and courteous attendants"
Cons: "The ventilation system wasn't working it was super hot and super uncomfortable!"
Pros: "plug in for electronics. new plane, they told is had ability to fly more direct route over water, shaved 30 minutes off of flight"
Cons: "seat uncomfortable. made my back ache and legs tighten up; seat did not recline as far as others"
Pros: "Everything was wonderful and thank you for making it a positive experience."
Pros: "In spite of the change in flight plan, we got to Charlotte in a reasonable time, while our bags arrived only 15 minutes later, as they continued through LAX, rather than our path through Detroit."
Pros: "The flight was fine. Typical of any other airline company."
Cons: "They managed to lose my box of fish on a Direct flight from Anchorage to Chicago. I might be more understanding if I had connecting flights. Unacceptable..."
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Pros: "Predictably late."
Cons: "Be on time."
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Pros: "Good service"
Cons: "Video system locked up at my seat"
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Cons: "Cabin was too hot!!!!"
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Cons: "Cramped seating for premium Econ"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "Easy transition through customs."
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Cons: "Paid first class. Got served after people in coach."
Pros: "New aircraft A320"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "It wasn’t bad or good."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Cons: "Seating was tight"
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "No space."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Pros: "Everything was smooth and on time"
Cons: "Boarding passes were hand written, very 1980s or earlier"
Pros: "I could tell the pilot was very experienced. The staff were beyond amazing. I had a great time I never wanted it to end."
Cons: "The only thing I would ask for was complimentary snacks. I didn’t experience it to be too much of a problem. I got a complimentary beverage and snack for purchase."
Cons: "First time flying this airline, it was great! Will definitely fly with them again."
Pros: "Everything went very smoothly."
Pros: "Very friendly staff with quick on time flight"
Cons: "I probably should’ve taken first class. Very cramped even for economy. No on screen entertainment"
Pros: "The flight was on time."
Cons: "The seats are way to close together! No lag room for a person 5 feet 11 inches. I was uncomfortable during the entire flight! They served one beverage and that was it. They charged $6 per person to reserve a specific seat in advance! I think I will drive next time, because Sun Country treats their customers like cattle in a stall! (Crammed seating)"
Pros: "The price"
Cons: "They switched my seat last minute because the accidentally charged me for bags that didn’t get checked and had to re-check me in. The woman in the seat in front of me was practically sitting in my lap, which I couldn’t help unless someone surgically removed part of my legs. My knees were smashed against her recliner seat for the full three hour flight. I was moved from a window seat mid cabin to a seat surrounded by children under the age of six. No chance at rest. Made me lug bagged to oversized drop off only to be told that my gear wasn’t actually oversized and I had to lug it all back and stand in line for bag drop off again. This was a bad time."
Pros: "On time."
Cons: "Some seats were loose."
Pros: "Affordable flight."
Cons: "Was not aware they charge for a carry on bag."
Cons: "Tightest seat I have experienced 90 minutes to get luggage at carousel Offered drinks only once"
Pros: "Wings didn’t fall off"
Cons: "Both flights each direction were delayed and late and luggage was a nightmare with major waiting times (the whole flight waited over an hour for luggage). The flight delays were related to staffing emergencies. Luggage seemed like 1 guy was working. With their fees, they push you to check your bags but don’t have the service to back it up. Do not recommend if your schedules are tight."
Cons: "Both flights to and from Alaska were delayed. The carry on baggage fees the seat selection fees were a terrible upcharge. I will not fly Suncountry again."
Cons: "baggage was slow, missed our shuttle."
Pros: "The thing I liked most was the non-stop flight from ANC -> MSP. Seats were fine, didn't feel more overcrowded than usual. Crew was polite and boarding was fairly quick."
Cons: ""Lowest fairs!!" and then on check in they nickel and dime you with extra costs for even a carry on AND to choose a seat that you already bought!! I mean, you don't have to. You could always just wait until check in at the airport and get thrown into a middle seat. Saving extra money was what pushed me over the edge here, but after all the fees after booking was paid for and experience, I would have gladly paid the extra money to fly Alaska Airlines."
Cons: "My father also had a seat that would not recline. Not good for a 5+ hour overnight flight."
Pros: "Great staff and crew. Very good for an economy flight."
Cons: "Flight 2 hours late. There is no entertainment or food just soda."
Pros: "Friendly crew"
Cons: "Late departure, dirty plane, hidden expenses"
Cons: "The seats don’t give much leg room and no plug ins available for phone/iPad. Guess I’m used to Alaska Airlines."
Pros: "No wheel chair as promised when I arrived in mpls no attendant to assist me"
Cons: "The flight was over an hour 1/2 late to even board"
Pros: "It was nice"
Pros: "Free beverage"
Cons: "No TV, small leg room"
Pros: "Left on time and arrived early at destination"
Cons: "There was no overhead room for carry on bags when I boarded at row 11. I just had a cloth bag and had to keep it at my feet- not comfy leg room for a 5 hour flight."
Pros: "The staff was very friendly and efficient."
Cons: "Seats are TINY even for myself (5'5 130lbs). Wish the flights had wifi too! I'm sure that's not always feasible though."
Pros: "Inexpensive non-stop flight"
Cons: "Everything was good"
Pros: "Fast boarding and great service. Funny piolet was a a plus."
Cons: "Paying for tablet use during a 6 hour flight."
Cons: "Poor seats, no reclining. No head rest. Most uncomfortable flight ever. No WiFi. Ran out of dvds for movies before row ten. Offers nothing! If your going to be a budget no amenities sure line ADVERTISE IT! Don't fool people. Never again!!! Terrible"
Pros: "No problems boarding. Can't rate food or entertainment as had neither."
Cons: "Cabin was uncomfortably warm. Attendant was unhelpful and rude when I had trouble getting my bag into overhead."
Pros: "We loved that the plane took off each time on time."
Cons: "Cabin was about 85 degrees the entire flight"
Pros: "The people on the plane was great"
Cons: "The people at the ticket counter and gate liked their jobs as the were talking down to the customer and not to the customer"
Pros: "Don't know why more airlines don't board from the back to the front like Sun Country - WAY more efficient and very smooth. The crew were funny and cordial. I had sprained my ankle on my vacation and was on crutches. Employees at the airport were quick to supply me with a wheel chair to my gate and had one waiting for me on the arriving end when we landed."
Cons: "Very uncomfortable for an overnight flight. Sleeping was impossible. The headrests need the adjustable 'wings' like most other airlines so you at least have something for your head to rest against. Seats barely recline so even with a pillow your chin is in your lap. Nice to have the full can of pop but a pretzel or peanut snack would have been nice for a 5 hour flight."
Cons: "I arrived an hour before my flight and the gate staff had left for the evening, so I couldn't check in for my flight. No self-service web check in either. And their customer service dept couldn't help get me checked in. So I had to miss my flight and go home."
Pros: "Air fare was low"
Cons: "Older plane, uncomfortable"
Cons: "the fact they didn't tell us what was going on...we sat there waiting to board for over and hour with no explanation."
Pros: "I enjoyed my flight. It was not a full flight. I had a row by myself and spent quiet time reading. The crew were friendly and rendered excellent service."
Cons: "I would like better food choices."
Pros: "Great staff at ticketing and the gate"
Cons: "The seats in the row right behind 1st class are extremely narrow. Customers should be informed of that when booking or boarding."
Pros: "Crew was friendly and professional and helped people with their bags. There wasn't a big difference between this airline and other bigger airlines. Some flights will be better than others depending upon the crew and passengers and weather, but passengers are packed in one lost all the flights."
Cons: "Took a long time for passengers to board and "line" was clogged up at the gate by people waiting. People need to get out of the way of those boarding. Ran out of video machines by the time they got halfway down the aisle."
Pros: "The flight was on time. Plane was clean."
Cons: "We ran into rough weather and I know that the crew cannot control that."
Pros: "Everything was great. Thanks"
Pros: "Nice smooth ride. Service was great. Very friendly. Great landing in rough weather."
Pros: "We were assigned to the exit row, so had more leg room. It was a new plane and very nice."
Cons: "It was an overnight flight and we could not recline the seats, which made sleep impossible."
Pros: "Crew were pleasant and helpful."
Cons: "I was disappointed having to pay $20.00 on line for one bag to be checked, for two reasons: 1. It is outrageous for passengers over 75 years old to have to pay for one bag to be checked 2. And then, when I arrived at the gate, there was an offer to passengers to check a bag free of charge. I think I should be reimbursed for the expense of checking my bag."
Pros: "Friendly staff"
Cons: "Food options were poor"
Pros: "I like that SunCountry flys directly to my most important locations,"
Cons: "Can't spring for a bag of pretzels or something?"
Pros: "On time, good AC, water offered."
Pros: "Had window seats"
Cons: "Why are you sending me this survey at 2:31 am?"
Cons: "No complimentary snakes No inflight entertainment"
Cons: "Tried to reschedule flight took 2 days"
Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."
Pros: "Transportation of my pet with no issues"
Cons: "Bumped from first class to coach."
Cons: "We got delayed claiming it was weather for 15 hours."
Pros: "Crew was very nice."
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Pros: "Crew was as helpful as possible in explaining the 3 hour delay, but they didn't seem to get much information either."
Cons: "The weather. I have repeatedly experienced delays in connecting through Dallas/Ft. Worth. I will avoid it whenever possible in the future."
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Pros: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Cons: "Everything comfort communication"
Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Cons: "They lost and cant track my baggage. Very poor customer service."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."
Cons: "inadequate ventilation"
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Cons: "Flight departure was delayed for 30 mins by a flight attendant not showing up on time."
Cons: "I do not like nor eat your cookies. You could do better."
Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."
Pros: "Attendants are always friendly; always a peaceful travel event"
Pros: "Travel time"
Cons: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."
Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"
Pros: "Great flight"
Cons: "No food"
Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Cons: "Middle seat and one of the last ones on. Enough said"
Pros: "an extraordinarily long and stressful journey that sgould have taken 15 hours but took 27.. I may stop using American Airlines"
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."
Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."
Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"
Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"
Pros: "Service and staff were great!"
Pros: "The flight assistants were nice"
Cons: "The entire flight from Miami to New Orleans, the ac felt like the heater was on. I was sweating and felt nasty."
Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."
Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."
Pros: "Captain and crew were capable and friendly."
Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."
Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."
Pros: "Excellent flight service; good meals, comfortable, enjoyed the wine and beer as drinks and with meals."
Cons: "seats were very uncomfortable"
Pros: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Cons: "I didn't like the snack what I get."
Pros: "I sat in seat 2A. Excellent food and service. Flight was smooth."
Pros: "Short, sweet, uneventful"
Pros: "Crew was great. I had almost the first half of the airplane to myself and got to lay down as my flight was 1230 midnight"
Pros: "What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!"
Cons: "See above!"
Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"
Pros: "Great crew"
Cons: "Less time with seatbelt sign on."
Cons: "Couldn’t finish check in process without checking a bag"
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "The time between boarding and departure was limited."
Cons: "It was hot and the pilot sped up through turbulence to land on time. The wind was too rough to fly fast through, I almost needed the "barf bag"."
Pros: "Everything went well"
Cons: "I loved everything"
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Cons: "I didn’t like that the plane took off before the takeoff time and thus I missed my flight. No explanation. No apologies. This was also the last flight out to NOLA and you would think they would take that into consideration. Nope."
Pros: "Even with a nearly hour delay to switch planes, the captain and crew were very good at keeping people informed of the situation. The plane we were supposed to be on was having mechanical issues and rather than waiting until we were boarded and sitting on the plane until the issues were resolved (which coincidentally happened on my earlier flight for 1.5 hrs) the stopped boarding, which made a bad situation a little less crummy."
Cons: "Being delayed an hour for an red-eye flight sucks no matter what the circumstances, but better safe than sorry"
Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Pros: "Very late - no communication from gate agents."
Pros: "Besides being tired and walking what felt like 3 miles to new gate I have not issues to report."
Cons: "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
Pros: "The front desk was able to change our seats so that my husband and I were able to sit together and we were very appreciative for this."
Cons: "Flight was uncomfortable, too long and they were unable to provide meals and ran out of plastic cups."
Cons: "I was informed at check in that I could not bring a carry on bag. Therefore, I had to pay to check my bag. However, all other passengers on the plane brought carry on bags. Then, upon arrival in New Orleans, my bag failed to arrive. My bag was still in Chicago."
Pros: "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
Cons: "No entertainment"
Pros: "Pilot communicated everything"
Cons: "Late takeoff"
Cons: "Very uncomfortable seating!"
Pros: "The crew was very nice."
Cons: "My group got separated, as well as a few other groups I saw. There was no effort made by the airport staff to accommodate any of us."
Pros: "On time. Comfortable"
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Pros: "Wish all the major airlines would have more flight options from ORD and MSY, but all went well"
Cons: "Fast and painless"
Cons: "After I booked my round trip flight to Denver from New Orleans I discovered that my mom had surgery to remove her breast cancer on the day I was originally supposed to depart. I called to see if there was anything I could do to change my flight to the next day and received no help what so ever. They said it would cost $200 just from the start. I couldn't afford that, so I just bought a cheaper one way ticket for the next day, not knowing that if I didn't catch my first flight that my return flight would also be cancelled. When I called to see if I still had my return flight I was told no and one again told it would cost $200 to do anything about it. So in the end, I'm stuck in Denver and bought a round trip ticket for absolutely no reason."
Pros: "In flight entertainment was great until the network stoped working 2/3 of the way there."
Cons: "We landed almost 40 min early, but was not allowed to get off because we had to wait our turn. So we just sat there with with nothing to do."
Pros: "Nice new comfortable seats"
Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"
Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."
Pros: "Excellent service!"
Cons: "The wi fi should be free of charge"
Pros: "Crew was excellent. Beyond making sure we were comfortable."
Cons: "No usb hookup. No food"
Pros: "On time and direct"
Cons: "Same comment as above"
Pros: "The people at the gate and on the plane were nice. But I flew United Airlines not Lufthansa."
Cons: "Really sad that you have to pay extra money to watch the monitors on the back of the headrest for a 2.5 trip. That's crappy. And then there is a point when you're out of the Directv Range. We're paying more for flights and then they have flight waitresses trying to monetize the time you're in the air. And when I was checking in in Berlin this guy was asking me a ton of questions, but didn't ask the next 5 people any questions. When I stared at him he started asking others questions. It's really none of your business why I'm going somewhere or what I'm doing. These terrorist attacks are giving people authority they have no business having."
Pros: "The United Airline staff was very helpful. Our evening flight from another airline was cancelled and we booked the next available United flight departing early the following morning. Recommendations from the staff made our unplanned stay much more comfortable. It was greatly appreciated."
Pros: "I liked the movies on the seat."
Cons: "I didn't like the long delay because they didn't know how to manage the weight of the plane. We waited 2 hours on the plane to take off, and ended up missing our next flight"
Pros: "Left promptly on schedule and arrived on time."
Cons: "Crew cordial but not friendly. Refreshments: I asked for water...flight attendant never asked if I wanted ice and she gave me room temperature water........"
Pros: "Stewardesses were new hires, but still decent with their service."
Cons: "Flight left an hour late with no clear explanatiom, making it really difficult to get home at the time of arrival."
Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"
Pros: "I liked the friendly smiles everywhere. I was lucky to score a window seat with no one in the middle."
Cons: "I didn't like that I had to pay $25 to check one bag and the Wi-fi didn't work all flight."
Cons: "2-3 hour delay kept delaying, snack was nasty, drink yeah right it was a sip. They take a can and split it between four people. So unorganized and rude."
Pros: "Same as above,"
Cons: "Same as above, but no snack was offered, and there was only expansive food for purchase"
Pros: "We had excellent service on the plane and the new snacks that are handed out was a welcomed addition."
Cons: "TSA held a planned work action to have workers call in sick and my flight left 30 minutes late as at departure time we were missing over 20 passengers who hadn't gotten through TSA yet."
Cons: "My direct flight to New Orleans was canelled forcing me to arrive five hours late for my ride from the airport."
Pros: "Free snacks and we arrived 30 mind early"
Airlines flying from Alaska to New Orleans have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alaska to New Orleans
Masks required on board, masks provided on flights from Alaska to New Orleans
Social distancing seating
Middle seats unavailable to book on flights from Alaska to New Orleans
Testing for antibodies, testing for symptoms for flights from Alaska to New Orleans
Waiving of change fees. Search flexible flights from Alaska to New Orleans