None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
Smooth takeoff and landing. The seats were comfortable for a 3 hour flight.
Stuffy on the plane. This might not be the airline’s problem but it was hot and the air vent didn’t cool me down.
Flight was not completely full so I got an empty seat next to me.
We were delayed due to some balance issues.
No free wifi
Helpful and friendly ground crew in London.
The Muslim meal was a bit too spicy for me.
Short smooth flight with unexpected food and drink service
The service was the best you could ask for
I liked that the flight crew was super nice and helpful
It was a bit crammed
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
|Flights Arrive in||London Gatwick|
|Flights Depart from||Albuquerque|
|Airlines||American Airlines, British Airways|
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