Find cheap flights from Albuquerque to Washington Dulles Airport

Pros: "Fast flight; clean cabin: tv screens at every seat"

Pros: "good service good flight"
Cons: "everything"

Cons: "Change gate not done properly"

Cons: "my seat wouldn’t stay up, it was a little broken"

Pros: "Movie selection was very good"
Cons: "Gentleman sitting in front of my son was intoxicated and dropped his sauce on the floor which splattered on my son. I told the hostess who helped clean up the mess. The man was too drunk to even realize his own mess. Limit drinks. He bought 3 drinks on a 5 hour flight."

Pros: "Alaska is my favorite airline."
Cons: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."

Cons: "I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional."

Pros: "Crew Entertainment"
Cons: "Two hour delay"

Pros: "Service with the attendants on beverages"
Cons: "Being delayed and bumped to another location..the flight was bumpy a lot..my hour and half lay over for the other location.."

Pros: "Both the ground crew and flight crew provided exceptional service. They were caring, attentive, and very helpful from the time we arrived at the airport in San Francisco until we landed at Washington Dulles."
Cons: "No complaints whatsoever."

Pros: "Ease of boarding"
Cons: "Paying for baggage"

Pros: "Good crew/ gate team"

Pros: "Our flight attendants were fantastic."
Cons: "The application I had to download had cookies."

Pros: "Great legroom."

Pros: "The great selection of movies available on the flight."
Cons: "The flight attendants seemed rude and not friendly."

Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"

Pros: "On time. Tons of free movie options. Good snack options. Comfortable seats."

Pros: "Flight was not crowded, so there was an empty middle seat. Arrived early."
Cons: "Nothing to complain about."

Pros: "The flight, seating, and co Siri on of the aircraft"
Cons: "The crew welcomed us to SFO AT 4:41 pm. We taxied, then towed, to a construction site next to a parking garage out beyond the international terminal. We deplaned to the ground and boarded buses that traversed the airport back to the domestic terminals and we got to baggage claim 50 minutes later. Missed my bus north by minutes. Not happy!"

Pros: "I love the biscoff cookies. Smaller plane. I had legroom though!! Business as usual. Good flight decent take off and landing."
Cons: "You need a n/a choice. Bags were a little late. Seatac has a terrible congestion problem at curbside pickup Seat did not recline. Really full flight. Not Alaska’s fault that people get a little cranky."

Pros: "Fast flight. Pleasant crew."
Cons: "Sat on the runway for 30 or so minutes waiting to disembark. Wasn’t sure what was going on. A little explanation would have been pleasant."

Cons: "Service"

Pros: "Brand new plane, first-rate crew, and quick boarding and take off."
Cons: "It took the ground crew a long time to get in position."

Pros: "The flight was on time, the crew was very friendly and the seats were very comfortable. Overall very good experience."

Pros: "I had an aisle seat with no one in the middle seat next to me. Very little turbulence over The Rockies. Movie selections poor...same as back in March and it is now July."
Cons: "Flight arrived at 12:05 a.m. rather than 10:45 p.m. flight path went to Charlotte N.C. and then to Dulles..strange. Due to heavy traffic or weather conditions?"

Pros: "Premium seating has more leg room"
Cons: "Entertainment system down. WiFi worked intermittently and was very slow. Without the system, food service was nonexistent. I actually asked for food to purchase only to have an attendant walk to ‘check’ and never return. Abysmal."

Pros: "Entertainment, free movies"

Pros: "The two of us were originally set to sit apart, but the staff helped us and for our seats together! We were bey grateful."

Pros: "Nothing."
Cons: "They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers."

Pros: "Flight was delayed and I loved how engaged the cockpit and cabin and gate crews were in keeping passengers informed."

Pros: "Crew was exceptional - friendly and took care of passengers, including helping an old lady with her bags etc."

Pros: "all was good trip and service nothing to criticize"

Pros: "The flight and crew were great. We had an early departure and early arrival. The flight was not full"
Cons: "My seat 4a I should have moved to 1 or 2 a"

Pros: "Usually we fly United on a direct flight to PDX. That flight is no longer available so we chose Alaska to Seattle. Their entertainment and internet actually works making them a better option than United. Flights were on time, crew was friendly, and the aircraft was clean. No complaints with Alaskan, and actually happy to change airlines after years of being with United even though it is not a direct flight to our destination."

Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."

Pros: "The flight was fine and the crew was great and all was well until we tried to land in Seattle and missed the attempt due to fog and next thing we knew we were headed to Spokane!"
Cons: "We were supposed to get home on Dec. 30th but were diverted to Spokane for the night and arrived on Dec. 31."

Pros: "Alaska is great in all ways"

Cons: "Lost luggage"

Pros: "Ease of access Friendly flight attendants"
Cons: "None"

Cons: "Chargers didn't work on either flight"

Pros: "Amenities and service was great"

Pros: "Crew is very nice and helpful"
Cons: "Seats are uncomfortable"

Pros: "The people who work for Alaska Airlines"
Cons: "I had a carry-on suitcase, but it wouldn't fit. It had to be checked, which was what I was trying to avoid."

Pros: "I had ample leg room the seat"
Cons: "The seats were very uncomfortable. They were too hard. They need to be a soft chair"

Pros: "The crew seemed good, including the front desk crew."
Cons: "The plane was late; so HOT inside while we waited."

Pros: "Surprised by how young their staff was. Fast, friendly check in."
Cons: "Flight delays, but not Alaska's fault."

Pros: "I got home safe and on time"

Pros: "The staff was really friendly, easy boarding, great fast baggage claim. overall great!"

Pros: "Leg room, good customer service"

Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."

Pros: "The crew really was amazing. Friendly. Communicative."

Cons: "There should not be a pay wall around the internet in today's day and age"

Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Cons: "The snacks were limited. They only had cheez-its and no cookies."

Pros: "I like the comfortable seats and the entertainment feature found on every seat."
Cons: "Not much. Delta is superior"

Cons: "The flight was delayed over two hours"

Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Cons: "I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat."

Pros: "The seat was very comfortable even as a basic seating and the entertainment options were great."
Cons: "The voice from the pilot was very loud and would be too much if I had my headphones on."

Cons: "Disembarking could be more efficient"

Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."

Pros: "The crew was dealing with NOVA/DC residents"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Cons: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."

Pros: "The attention to detail from the crew, and the friendliness"

Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Pros: "Another safe flight. Crew was very attentive."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "Nothing"
Cons: "Plane delayed 4 times for a total of 4 hours"

Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."

Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"

Pros: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Cons: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."

Pros: "The crew members were very friendly"
Cons: "Coach seats still a little too small. Always bump the person next to me"

Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"

Pros: "I don’t know what Delta could have done better on this two leg flight from Albuqueque to Miami via Atlanta . Yes we were in First Class and it was a (groan) 6:05 AM flight which meant that we were probably on time. But Delta’s 737-900 (to Atlanta) was very comfortable, the crew did everything well and the breakfast was quite good. (Make sure you try the quiche). We had the same crew on the next leg to Miam, who were surprised and gave us a warm welcome. There were only snacks in 1st for that short segment, but they were all we wanted."
Cons: "Air turbulence over the Midwest storms."

Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."

Pros: "Seats and crew were fabulous and the flight itself was very smooth ."
Cons: "This particular plane had no entertainment system whatsoever, big disappointment."

Pros: "The crew was friendly, relaxed, made everything seem like a breeze"

Pros: "Courteous staff, boarding process was okay once it got started."
Cons: "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."

Cons: "Time to bring in dual class flights!"

Pros: "Everything went smoothly."

Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."

Pros: "The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport."
Cons: "The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through."

Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."

Cons: "Seats are very small."

Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."

Pros: "Good seats."

Pros: "Free drinks in Comfort+"

Cons: "See above description"

Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."

Pros: "Comfort with entertainment."
Cons: "No food options at all."

Pros: "Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great."

Pros: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Cons: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."

Pros: "Everything was great."
Cons: "Nothing. It was smooth and efficient."

Pros: "My flight attendant always smiled and was very hospitable."
Cons: "Nothing"

Cons: "There was a three hour delay for missing crew."

Pros: "nothing"
Cons: "flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again."

Pros: "Horrible landing. Also-landed early and srive around for 20 min with no announcement from cockpit"

Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."

Pros: "Food - What can I say about pretzels except "Okay"?!"

Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."

Pros: "Nada."
Cons: "I have never been treated as poorly as I was by the old biddy that physically took the guitar out of my hands as I was trying to board the plane today. I travel as a professional musician at least once a week and I’ve never been threatened with arrest for having an instrument on my person."

Pros: "Crew was friendly and helpful. Boarding process was pretty quick."
Cons: "The plane had one of those aggravating screens on the back of every seat. I turned it off AT LEAST EIGHT TIMES and it kept coming back on, first to try to sell me on a credit card offer, then to show me previews of movies I wasn't going to watch on a 5 AM FLIGHT that was lasting 75 MINUTES. I finally tore a page out of the AA magazine and wedged it against the screen so I could actually sleep without it constantly blinking on and disturbing me. Next time, I'm going to smash the screen. If I want it off, leave it off."

Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."

Pros: "Quick, efficient"

Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"

Pros: "Upgrade"
Cons: "No food"

Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"

Pros: "Nice people to fly with"
Cons: "nothing"

Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."

Pros: "everything fine"
Cons: "having to gate-check our hand luggage"

Pros: "Great staff. Arrived very early. Smooth flight ."

Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."

Pros: "On time"

Pros: "Nothing"
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"

Pros: "."
Cons: "short flight herded like cattle. not much about it"

Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."

Cons: "The information of code share was not clear..so I was expected to fly with JAL..."

Pros: "Almost on time"
Cons: "Boarding process, PA system volume very low at PHX"

Pros: "Met expectations. Landed early."
Cons: "Seats harder than expected"

Cons: "Delayed because of cleaning crew showing up late.... Totally avoidable. Gate crew was not helpful"

Pros: "Customer service at American Airlines was amazingly good. They figured out the mess that the third party agent, WEBJET.COM made and fixed it."
Cons: "The third party agent, webjet.com, was horrible. American airlines contacted them several times about canceling the ABQ-ORD flight and they never responded. WEBJET.COM did not put their name on the electronic ticket so I was unaware of who to contact. Finnair was not particularly helpful. They discontinued my chat conversation and didn't have an option to call back so I had to wait for 20 minutes. American Airlines was impressively helpful. They figured out that WEBJET.COM had canceled one leg of our fight and AA.com reinstated the flight. American had also contacted WEBJET.COM numerous times and WEBJET.COM had never responded."

Pros: "Remodeled plane style"
Cons: "Liked it"

Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"

Cons: "Boarding took forever and I'm a Premium passenger."

Pros: "I think they were holding the plane for a connection flight arrival."

Pros: "On time, upgraded at Dallas"

Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."

Cons: "Couldn't get my boarding pass. My name was wrong in your system, had to go to American Airlines desk for assistance and the attendant couldn't locate my name. There was a service attendant at the Alaskan airline service desk."

Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."

Pros: "Boarding was impossible! The line was longer than the jet bridge itself and we had to wait after being called for a 1/2 hour."

Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"

Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."

Cons: "Significantly late & rude, as usual."

Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."

Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."

Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."

Cons: "There was no one at the gate to keep us updated about the flight delay"

Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."

Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"

Pros: "Easy boarding"
Cons: "Strange kid sitting next to me"

Cons: "Flight landed late. Had to rush to get on med plane"

Pros: "Although we had to sit on tarmac, we still made our transfer on time."
Cons: "Seats very uncomfortable."

Cons: "The food was terrible."

Pros: "From Washington to Albania everything was great."
Cons: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."

Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"

Pros: "Economy class is super cramped. One of the flight attendants was unpleasant."

Pros: "flight was delaye and I almost missed my flight from Dulles to munich"

Pros: "Extra legroom"
Cons: "No free entertainment options"

Cons: "Gate attendant accused me of trying to get "free extra baggage" when I simply asked whether there would be gate-checking on this particular flight."

Pros: "Very nice crew"
Cons: "Audio jack did not work and no one bothered..."

Pros: "On time. Enough space ."

Pros: "Phone charger at every seat"
Cons: "Earphones for movie did not work"

Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"

Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Pros: "Quick flight, good service"
Cons: "Delay on return flight."

Cons: "Delays no good..."

Pros: "There was plenty of room because the flight was less than half full. There was a very friendly and helpful female flight attendant with an Asian ethnic background."
Cons: "It was impossible to check in online because I have a U.S. Green Card. Something should be done to fix this. It shouldn't be too difficult. There was a gray-haired male flight attendant who was extremely negative and unfriendly. Perhaps (I hope) he was really a security guard. But if he is going to serve people, he has to understand the concept of service."

Cons: "Noting"

Pros: "These days we can all admit flying is not what it used to be before 9/11. It's still professional and curtious, but the awareness and appreciation of passengers has dwindled. Stewards and stewardesses go through the motions and do just what they need to do not more. The pilots got the plane to its destination well within the time sometimes even a half an hour early. But sometimes being that early means sitting on the tarmac for 40 minutes which cut it close to missing my next flight. Flights used to offer blankets if passengers were cold. If the plane is not full they do allow passengers to move seats to be more comfortable. The complementary beverage is still always a nice touch but seconds aren't offered and cups are often taken before they're finished. It would be nice to see our country's airlines go back to a little more awareness and appreciation for one another, and work to improving their levels to above satisfactory. The flight was supposed to have entertainment viewable on personal devices but going through the app to select something was told this flight didn't have access. Overall it was satisfactory."
Cons: "It was a little too cold on the plane. Blankets weren't offered. The food while it looked delicious needed to be warmed and the only option was coffee for warming it."

Pros: "Flight wasn't that long. Experience was okay. Flight was full. Attendants did their job. Some were more polite and helpful than others."
Cons: "No request was made for the outbound flight which I want to comment about. At Dulles Airport, I checked in at the Brussels Airline counter, only to be told that since I was on a flight operated by United, then I had to go to the United Airlines counter to check in. At UA, I was handed a boarding pass which advised that my seat will be assigned at the gate. I saw on the monitor where the available seats were-1 window, the remainder middle row. I got the feeling that since I bought a ticket which cost less than what the other United Airlines customers paid for, then I was being relegated to seats that the other travelers didn't desire."

Pros: "On time"
Cons: "Wasn't offered a snack. Was in the BR whe they were handed out."

Pros: "The email updates on flight gates."

Pros: "Crew and they kept you well feed"
Cons: "I just could not get comfortable"

Pros: "I"
Cons: "I think United is improving constently"

Cons: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."

Pros: "The crew is kind"
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"

Pros: "Both flights were great! They left on time, the one from San Diego left earlier than scheduled. Kayak was most informative with flight info and upon arrival, indicating the bagage claim number via email!"
Cons: "N.A. Everything was great."

Pros: "Short flight, really appreciated the cups of water that were offered."

Pros: "El sistema de entretenimiento. Optimo"
Cons: "Nada"

Cons: "Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor."

Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."

Pros: "I liked nothing"
Cons: "I didn't like everything. All my United flight were delayed, the international was cancelled after waiting for 7 hours of delays."

Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."

Pros: "The actual flight was great. It was very easy, the movies were new and good. The food was surprisingly good (as I was coming home from Italy). The crew was great and always nice"
Cons: "The airport was extremely disorganized and I will never fly out of Rome again. Boarding and Unboarding were absolutely awful though"

Cons: "landing was little jerky and food smell made me nauseated."

Cons: "Luggage compartment too small even for a rolling laptop bag"

Cons: "Flight got cancelled"

Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."

Pros: "Entertainment options were great, and the food was decent."
Cons: "The seat were really uncomfortable."

Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."

Pros: "N/A"
Cons: "My bags were tagged to Dakar but my final destination was Conakry. I was told my United that South African airlines doesn't have a "luggage contract" with ASky so my bags could not be tagged to my final destination. This is bizarre because Kayak didn't inform me of this when I bought my ticket otherwise I would never have bought that flight."

Cons: "Very rude crew."

Pros: "The staff were excellent ! Great attitudes, great personalities,very informative staff and pilot!!"
Cons: "Both flights were delayed!"

Pros: "Easy."
Cons: "No snack or entertainment."

Pros: "Flight was on time and crew was pleasant and professional."
Cons: "Snack and drink selection was poor."

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."

Pros: "The plane was exceptionally nice,"
Cons: "Although I purchased my ticket more than four months prior, due to some complication or miscommunication between SAS and US Air, my seat had been filled and someone had to be "bought off the plane" with a voucher and better seat. If someone wouldn't have taken the offer, I would have missed all of my flight waiting on a new connection."

Pros: "Nothing"
Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."

Pros: "Movies"
Cons: "everything else"

Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."

Pros: "First overseas flight to Europe. Very impressed with everything with the flight. Comfortable, great crew, great food. Thank you!"

Cons: "Bad service, delay flight, crew not smile and food being a delay flight as courtesy not even a free meal?"