Daily cleaning, installation of cabin HEPA filters on flights from Asia to Ontario
|March||Best time to beat the crowds with an average 6% drop in price.|
|July||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$954||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Asia to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario from Asia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back to Asia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario from Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Wider arm rests"
Pros: "Very comfortable and nice atmosphere"
Pros: "Service was excellent and seats were comfortable."
Cons: "Over all"
Pros: "No complain"
Pros: "Nothing to note"
Cons: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Cons: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Pros: "I like everything about flying JAL. That is why JAL is always my first choice."
Cons: "I did not like when I can’t choose my seat after booking a flight."
Pros: "Nice leg room and excellent head phones nice crews"
Cons: "No complaints! Not even one!"
Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."
Pros: "Always on time!"
Cons: "Selections of movies"
Pros: "Fast Service , cheerful Members , and positive Vibes all the time."
Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Cons: "I wasn't able to pre-select my seat."
Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Pros: "The crew were very polite"
Cons: "No choice of menu and films only very limited choice."
Pros: "Seat width, Crew Service,"
Cons: "Web Site Check in is cumbersome"
Pros: "The legroom is comfortable for a tall person."
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Cons: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Pros: "Excellent customer service"
Pros: "I like the food best.."
Cons: "Hope there will be more tracks from arashi."
Pros: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Pros: "Food, lavatory experience"
Cons: "Small carry and carry on bag"
Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Pros: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Pros: "That it was comfortable."
Pros: "Good staff service and friendly people. The food was good. The flight was on time."
Cons: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
Pros: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Cons: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Pros: "The whole price was wonderful I like everything about it"
Cons: "There is nothing to dislike about the flight"
Pros: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
Pros: "Clean and very good service."
Cons: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Pros: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Cons: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Cons: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Cons: "being moved"
Pros: "Crew ok need dim liggts more like American airlines does they donnt realize how long travel times from us especially from chicago to toyko"
Cons: "Everything else ok"
Pros: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Pros: "Always on time!"
Cons: "Everything is perfect."
Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."
Pros: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."
Pros: "Same as before"
Cons: "Same as before"
Cons: "Needs more improvement"
Pros: "There are very friendly"
Cons: "Just continue the better services"
Pros: "Business class is the best"
Cons: "They are the best and air Canada should learn from them"
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Pros: "Foods were great."
Cons: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Pros: "The food"
Pros: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Cons: "I cannot think of a single thing."
Pros: "The hospitality of this airliners is unprecedented"
Cons: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"
Pros: "Very comfortable flight with excellent service."
Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Cons: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pros: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Cons: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Pros: "The service and the food were amazing!"
Pros: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Pros: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Pros: "Friendly staff not delayed excellent safe travel"
Pros: "they have a good movie selection"
Cons: "it took awhile for us to get our bags in denpasar."
Pros: "Flight was not crowded, room to stretch out. Food and service was good."
Cons: "Difficult boarding procedure."
Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Cons: "Food serving took a while. And need improvements."
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "Cabin crew courtesy."
Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."
Pros: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Cons: "Food needs to be asked for rather than offered."
Pros: "On time"
Cons: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Pros: "Good boarding. They do their best to make sure their passengers will be able to board the aircraft smoothly. Crew members are quite attentive and helpful."
Cons: "When making a review, I make comparisons with other airlines. I was expecting that Qatar Airways would be better than Emirates. It is my first time to fly Qatar airways, just to see if it's worth flying with this airline since it was the Best Airline in the world for 2015. But Emirates improved so much better that they overtaken the throne of Qatar Airways.. When you promise 5-star comfort and luxury, it should be what is promised.. Key points: 1.) Beverages should be served more than just twice during this 9 hour flight. It's a bit sarcastic that you flash a reminder on the screen that says "Keep Hydrated" but beverages were served only twice. I always had to ask for 2 glasses of water, overall 4 glasses of water on this 9 hour flight. And I can say that I got dehydrated. 2.) No hot towels for sanitary before food is served. I had to go to lavatory, wash my hands and put some alcohol before eating. Which is kinda hassle.. Sanitary is very important. 3.) I spent 8 hours layover in Doha before my flight to Milan. No complimentary meal. (Emirates provide complimentary meal if I have long layover in Dubai) 4.) I don't know if it's due to bad weather, but this flight, QR 933 was the roughest flight I have been on, not just short turbulence but long hours, maybe 3 hours. I was so dizzy and couldn't sleep. I signed up on privileged member club because I'm looking forward that Qatar would be the best choice for Airline. This review is just one of many reviews that should be looked at. Considering that you should continuously develop and aim to bounce back on the top. Do not settle for "okay", do not settle for second spot. Be the best, and compete for the first. Thank you for a safe flight. I'm looking forward for another flight with you. -Jerson Belir, first time flyer"
Pros: "Every thing"
Cons: "nothing all was good"
Cons: "If we took the flight. It never happened"
Cons: "inflight wifi should be provided."
Cons: "Upgrade entertainment"
Pros: "Always love the efficiency of Hawaiian Airlines' Haneda–based staff and crew!!!"
Pros: "Great seats"
Cons: "Worst airplane food EVER!"
Pros: "Hawaiian music."
Cons: "Incredibly slow baggage handling. Extremely tight seating"
Pros: "The flight was smooth, the pilots were nice when on the speaker, the crew was good, food was very good!"
Cons: "Sitting next to the unpleasant lady in my row. Some passengers are rude but we’re coming from New York, so...."
Cons: "over 90 min late taking off"
Pros: "The flight crew was polite and competent, and boarding was no better or worse than any other airline."
Cons: "Being tall, I asked about upgrades at the gate well prior to boarding, and was told that I was already in an exit row. That would have been perfect, but alas... I was SO not in an exit row. My knees were in the back of the seat in front of me for five hours, and in an uncomfortable seat to boot. Never again."
Cons: "Every other flight I have been on does not make you pay for entertainment, headphones, or blankets. I will not fly Hawaiian again."
Pros: "Pleasant accommodating flight attendants."
Cons: "Luggage was not transferred to second leg."
Pros: "OVERALL GOOD.FOOD COULD BE BETTER."
Pros: "Friendly flight attendants."
Cons: "No WiFi, no seat TV for 5+ hours of flight. Horrible food."
Pros: "Staff was able to correct the seating assignment when the plane was changed causing the seat assignment to change. Flight was great!"
Cons: "The lunch food could be better on our return flight it was wasted and most guests threw it away after two bits. :/"
Pros: "No food, or entertainment but was fine. quick ride from one island to the other."
Pros: "smooth arrival and department however the flight was delayed 30 minutes. Good selection of movies but need to pay for 11 hours flight. I was able to sleep most of the time as I was on overnight flight."
Cons: "Food - no option available - very basic and not tasty at all."
Pros: "The crew didn't refuse to give me an extra cup of ice and boarding and exiting went relatively smooth."
Cons: "I feel like the crew was very complacent, as if they didn't really want to be at work. Having worked for over 10 years in the hospitality industry I know how important it is to provide exaggerated service. It can be tough at times but remaining positive is key to happy customers and guests."
Pros: "Leg space was good.no inflight intertan"
Cons: "No onflight entertainment unless you fork over money for an IPad."
Pros: "Flight attendants were very attentive. They are also team players & assist each other in a great way."
Pros: "Food and service was great! Cannot believe they served food for free!"
Cons: "They charged way too much for entertainment. Charge one price to watch any movie or want, not $8 per movie!"
Pros: "Overall I was happy. Would fly again."
Cons: "Advertisements annoyed me, especially after waking up. Turn them off plz."
Cons: "Air craft too old. Lot of noise in the back section. Not comfortable for economy seating."
Pros: "Free rum punch"
Cons: "Food option is lousy - instead of sandwiches, just give me some fruit or vegetables or hard boiled eggs. And the entertainment options are mostly paid - terrible for kids. We had children screaming on the whole flight and this might have been helped if you offered free kids selections on the entertainment. Even Delta and Alaska offer free entertainment. And I was surprised there was no Wifi either."
Pros: "Free movies"
Cons: "I didn’t have a seat when I got to the gate. I tried to do a web check in early but got an error sayin could not Confirm my seat. I got a window seat when I bought the tickets and for some reason those were lost and I got a middle seat. No explanation from the front desk nor the gate. Just told I have to wait until they call you. Again no explanation why our seats got moved. Loud noises the whole plane ride while fligh attendants works in galley. No way to sleep on the 7.5 hr flight."
Pros: "The crew was very friendly and we were pleasantly surprised to be served a meal as this just doesn't happen anymore on domestic flights. It was pretty good, too."
Pros: "Staff was nice and friendly."
Cons: "The food has gotten so bad on this airline. Portions are child size and the food is uneatable. Both flights! My flight to Maui I got stuck two feet from the bathroom door! Had to smell that for 6 hours and get elbowed and bumped every 2 minutes of the flight. It was horrible. Hawaiian has always been my favorite airline I’m pretty disappointed"
Pros: "The free run punch and chips they serve right before landing."
Cons: "Reserved seats and they were not honored. Instead we were stuck in the next to last row. Agents were unapologetic and did not care."
Pros: "Decent seat with good leg room, friendly crew"
Cons: "Absolutely terrible food...no complimentary entertainment $8 to watch single film or tv show"
Pros: "The seating and the pleasant stewards."
Pros: "Nice selection of movies, touchscreen and USB port were fairly new"
Pros: "Easy service. Great people."
Pros: "Pleasantly surprised to be offered complimentary wine and also a complimentary dinner. The touch-screen options were great--nice videos and music with music videos (could hear if you had headphones), plus my favorite: a flight tracker."
Cons: "The middle aisle section of our plane was quite cold and blankets were expensive $10. Next time I will bring one. I was cold in my jeans and light sweater. The touch-screens at each seat were frustratingly and unpredictably unresponsive. The check-in process in Honolulu Airport for Hawaiian Airlines was hands-down the most time-consuming, confusing, and crowded one I have ever been through. Kiosk screen had too much info at once so even savvy kiosk users were very slow to go through process. We had already checked in online 24 hrs prior but that didnt save us any time as we had to stand in the kiosk lines with everyone else to print our bag tags then another line to just drop our bags. Entering this check-in area was a shock to the system as it looked like a mass of people. We were directed to a vague direction where our line should be, then after standing in that line for 10 minutes we were told by a fellow customer that we had to go to a different line amd basically start over. Then came the security check line. We made it to the front looking the whole time for a designated spot to dump our kids' water bottles out (our San Diego airport has a liquid dumping spot with a sign), to no avail. Finally at the front of the line the TSA agent is about to check our boarding pass and my husband inquires about where to dump the water bottles. The agent and front of the line line is situated less than 10 feet from the wall where a drinking fountain is, but of course in our way there is a plastic half-wall barrier (the one to guide the line toward her). She tells us we have to dump it there in the drinking fountains. However the kicker is we have to get out of line to do it--can't be let out and come back to her. Have to wait in the security check line again. No, I'm not kidding. So I decide to take all water bottles and my husband takes the kids on through the security check. When I come back to get back in the security check line the person working at the entrance of that line actually was asking every single person whether they had water--guess she forgot to ask us the first time we went through... bummer. We had arrived at the airport more than 3 hours before our Tuesday 2pm flight. With stopping to eat lunch in the terminal and going through these multiple lines, by the time we got to our gate, boarding had already begun. Boarding from gate to plane went fine."
Pros: "Free meal and beveraged"
Cons: "Paying for tv"
Pros: "Supporting local airlines."
Cons: "Although "complimentary" meal, it does not cater to anyone with dietary restrictions/allergies. Only the in-flight snack was labeled with ingredients. I use quotes, because many people are willing to pay extra to fly Hawaiian Airlines, due to their "complimentary" meal. Flight attendants were less accommodating than I remember. They asked me to perform simple tasks that they usually have done as hosts. (I wouldn't have bothered to ask them for anything had I known they were going to give me instructions on how to go about helping myself)."
Pros: "Loved the complimentary hot meal. What a lovely surprise. Even had a complimentary glass of wine with dinner!!!! The crew was friendly and very helpful. On time departures and arrival. Lots of overhead bin space."
Cons: "Wish they offered a blanket to use during the flight. Also didn't like the in flight complimentary entertainment much. Unless you paid $8 per movie, you were stuck with a feature on the Hawaiian Islands or just classical/jazz/Hawaiian music. Glad I brought a book."
Pros: "Boarding was a breeze."
Cons: "The overhead light was left on way to long, which made it hard to go to sleep. I had also hoped for a snack of some kind before landing."
Pros: "Same excellent service as previous flight."
Pros: "Crew was nice. Boarding was good. They supplied a meal and it was a very smooth uneventful flight."
Cons: "Cabin was cold but if you wanted a blanket you had to buy one. Seat in front of us was broke and delayed the flight while they tried to fix it (they did not)."
Pros: "The courteous flight attendance."
Cons: "Food wasn't great but okay. At least they offered a meal which is nice on such a long flight."
Pros: "An average flight, OK on the basics but not much else."
Cons: "Flight was delayed almost 5 hrs at end and touchdown at around 2 am Christmas day. The problem was no one from the airline seem to know or not willing to tell what was going on. It was Christmas Eve, so people naturally was upset not knowing the outcome."
Pros: "There was a lot to like. Very comfortable seats in coach on the A330 with decent legroom. They served free hot dinner with a complimentary glass of wine! Friendly crew too. Highly recommend Hawaiian."
Cons: "My wife has a broken ankle. They were disorganized boarding the folks who needed assistance and getting them off the plane. There were several people in wheelchairs so maybe they were overwhelmed but they should have done better."
Pros: "The flight was very pleasant. Excellent customer service and the pilot did a great job of updating us with the flight schedule, tour guide swag, and the weather."
Cons: "No comment."
Pros: "2 hours into the flight: captain announced that we had to go back to Tokyo due to water leak ijn rear of plane. Sat on ground in Tokyo for over an hour with no announcements before captain came on and said that teh problem had been resolved and we took off again. Ended up missing connection in HNL and creted car rental isues. UGH"
Cons: "It would be fantastic if Hawaiian didn't push in-flight purchases and credit card offers so much. Being a captive audience means your passengers can't tune out the imposition. It is disrespectful and pushy! Very annoying."
Pros: "The Aloha spirit was evident on the plane."
Cons: "Despite the chef-inspired meals, they still need some work"
Pros: "Staff was good"
Cons: "Ear plug Jack was so worn out I couldn't watch movies."
Pros: "Loved the plane, crew and complimentary meal."
Cons: "Boarding was a bit messy, yet not too bad!"
Pros: "New safety video featuring sites and activities all over the isles Free breakfast and complimentary alcoholic drink. "I lava you" video before landing."
Cons: "No movie or even tv entertainment during flight, only tablets for rent."
Pros: "Despite the Covid-19, l'm so happy that China Airlines is operating and safely brought us back to SFO."
Cons: "Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!"
Cons: "Food options!"
Cons: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Pros: "The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers."
Cons: "Nothing! Awesome Airline. Would use again when traveling to Asia."
Pros: "Everything is ok but too much bumpy"
Pros: "food and seat are good."
Cons: "Good everything"
Pros: "It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!"
Cons: "No complaints at all, it was a great flight experience."
Cons: "Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken."
Pros: "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
Pros: "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
Cons: "Screens were better on the flight from Vancouver to Taipei."
Pros: "Sitting in the emergency row."
Cons: "More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies."
Cons: "Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle."
Pros: "seats were full configurable, tray table very logical and space all felt useable."
Cons: "the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new."
Pros: "Service & price"
Cons: "Not much legroom for economy customers, limited entertainment & food selections"
Pros: "The staff was friendly for a very late and very long flight"
Cons: "Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight"
Pros: "The Ontario terminal location is much more convenient and faster than LAX."
Pros: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Cons: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Pros: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Cons: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Cons: "Most terrifying flight I've ever been on."
Pros: "The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth."
Pros: "The service was friendly"
Pros: "The food was excellent (and they feed you twice!)"
Cons: "Passengers weren’t allowed into the waiting area until our stated boarding time. The actual boarding of the aircraft was late and rushed. The aircraft was old with limited entertainment options and no power source for charging."
Pros: "Cabin and crew and ground staff are well mannered."
Pros: "Crew are very nice and accommodating and professionals."
Pros: "I liked the movies, and the leg room in the economy section."
Cons: "I don't like yogurt."
Pros: "over all good"
Cons: "all good"
Pros: "Service was great! Plane amenities were also great for economy."
Cons: "Food could have been better. The beef with rice tasted weird."
Cons: "They damaged my luggage"
Pros: "They were very kind when I had to miss my first scheduled flight."
Pros: "Regular water and juice served throughout entire flight was much appreciated. Lots of movie options for those who cannot sleep."
Cons: "Seats so close together, man behind me kicking my seat in his sleep for 12 hours. No snacks in between meals. Hindu meal should be vegetarian but had meat. My request on both round trip flights for a window or aisle were not honored."
Cons: "Plane delayed 7 hours for a maintenance problem and all I got for my wait was a $25 voucher. That is an insult!"
Cons: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Pros: "All of the staff were super helpful and friendly. Most were able to communicate in English as well. I would highly recommend requesting ahead of time a VOML (Oriental Vegetarian Meal). Although I was unsure of some of the asian vegetables used, all of the meals had a delicious flavor and always came with a side of fruit, a little desert, and a bun. For those skeptical of airplane food, this was definitely a safe bet!"
Cons: "That they do not show what zone is boarding on the TV monitor near the boarding gate, so you have to listen carefully through several translations. The entertainment system while on flight was a bit out of date (quality of the screen was a bit poor), but they did have several good viewing options. I also found that all of the planes did not have a/c controls that you can automatically adjust."
Pros: "Anna at the ticket counter really helped me out and did a fantastic job!"
Pros: "The premium economy seats had half recline and leg support. the cabin crew were very courteous. They gave an overnight kit similar to business class. Same food as business except servived with plastic utensils and small plastic tray."
Cons: "The boarding area in Taipei was small, crowded and chaotic."
Pros: "No recognition or privileges given as a loyal Silver Medallion member. Poor inflight service and customer service. Last baggage arrival at the destination."
Cons: "Everything mentioned above."
Pros: "The crew was attentive and the flight was on time. The 20-minute delay was caused by traffic, but the flight duration was still on time."
Cons: "Waiting/Idle time would have been improved if the entertainment system was available from boarding to landing. The screens should be updated (they look pretty old) and a few more inches of leg room would be nice."
Cons: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Pros: "everything run very well and hardware was great"
Pros: "Space was good. Seats were just right space from one another"
Cons: "We were assigned seats apart from my companion"
Pros: "The food was decent and well timed. The entertainment was great. Personal tv. Great seat in the exit row."
Pros: "Love the leg room and hot ladies of China airlines.i enjoyed the flight entertainment, watched newly released movies. Oh and did I mention their stewardes were hot?"
Cons: "The breakfast noodles need more salt. Lol jk nothing really I loved it overall."
Pros: "Seats were a little better."
Pros: "Food and movies."
Cons: "Seat not comfy enough for long distance flight."
Pros: "Great price."
Cons: "Economy seats are very small. Should have went premium economy."
Cons: "Better snacks"
Pros: "Everything was great. Seats, service, flight, crew."
Pros: "There was plenty of space, good entertainment, it boarded fast, took off on time, and had zero issues."
Cons: "Rude crew. Dirty plane."
Pros: "Customer service as always"
Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Pros: "All good."
Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"
Cons: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "good flight, inflight menu and movie library"
Cons: "rude bag drop off kiosk"
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Cons: "First delay notification: 1 hour 20 minutes 1 hour later, Second delay notification: 3 hours 15 minutes 2 hours later: Third delay notification: 3 hour 50 minutes Fourth delay notification: 4 hours 25 minutes Fifth delay notification: 4 hour 32 minutes No explanation for reason. Last time flying Delta."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "They tried."
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "Crew was wonderful and made me feel very comfortable."
Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."
Cons: "Too cramped. No leg room"
Cons: "Lack of food options"
Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Pros: "Friendly staffs and on time flights"
Cons: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."
Pros: "See above"
Cons: "See above"
Pros: "Really good about keeping us imformed about the delay with updates from podium and on phone."
Cons: "It was 2 hours late without explanation."
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."
Pros: "Clean plane, friendly staff and timely departure."
Cons: "Waiting to get off the plane. Other customers moving too slow"
Pros: "The seats"
Cons: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Cons: "Plane kinda of old. Just cookies and coffee"
Pros: "Comfortable temperature in cabin!"
Pros: "Good do to Delta Staff"
Cons: "Weather delay"
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Pros: "The crew was very attentive and apologetic."
Cons: "Having two planes with mechanical trouble. Putting our luggage on the wrong plane. It is 1:50 am as I write this. I should be home in bed."
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Pros: "Enough said"
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Seamless uneventful flight."
Pros: "Crew were friendly, half full flight was nice to have room"
Pros: "The comfort of first class reclining seats."
Cons: "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. So much so I dont remember it The snack was two salads. Regular snacks were Cuban sandwiches or roast beef sandwich. Even the stewards said Inshould complain to Delta. Pretty sad for what the cost of a first class ticket."
Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."
Pros: "There was a slight delay, but boarding was easy, and flight was smooth."
Cons: "Flight was completely packed."
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Airlines flying from Asia to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Asia to Ontario
Masks required on board, masks provided on flights from Asia to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Asia to Ontario
Testing for antibodies, testing for symptoms for flights from Asia to Ontario
Waiving of change fees. Search flexible flights from Asia to Ontario