I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim.
more room in the seats
movie choices were meh, but I guess that's a personal preference
Taxied for 45 minutes, got on runway then determined we were low on fuel. Back to gate, refuel, two hour delay
Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport
My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me.
I never flew to Phoenix from Washington. I was held over at DCA for the night so I lost a full day of my vacation! Had to fly to Chicago and then to Phoenix. Was a total pain!!!
It was great because I was able to get an aisle seat.
Like it all
Everything went smoothly.
All was good.
Entertainment system great. Individual choices include recent movies. On board staff very nice
Easy and quick boarding. Excellwnt service in first class. Comfortable ride.
Nothing. Excellent travel experience.
I got there safely.
I will never fly American Airlines again. From the moment I checked in with the ticket agent to getting off the plane it was a disaster. The ticket agent was rude, hostile, and dismissive. Employees walked through the line at security forcing everyone to consolidate their belongings to one bag. I had a large wallet in my hand and was told I had to step out of line to put it in my backpack. They only allow you one bag to carry on without paying extra. At the time of boarding they announced that the overhead storage was full so even those that paid extra were still forced to check their bags. The plane was dirty, the service was slow, overall just gross. They don’t have WiFi or in flight entertainment so I paid the $20 to purchase the WiFi. It was worthless. I couldn’t stream anything, even music kept stopping to buffer. I understand it will be slower then on ground WiFi, but it was impossible to watch anything and a complete waste of money.
One of the flight attendants was nice.
AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub.
The crew was lovely. Really nice, and did a wonderful job with the cart service.
We ended up being deleyed about 30 minutes, in damp weather. It's not like it was snowing. Not sure why it took so long. B/c of baggage charges now everyone brings a carry on. This seems to slow the process of boarding as know passengers are asked multiple times to check baggage (for free, which is the one nice thing) before boarding b/c the overheads will be too full. Group 6 which I was in seemed like it was just the rest of the plane. Super busy, took me forever to get to my seat all the way in the back. Why don't airlines reverse board? People sitting in the back should board first. I feel like this would save so much time.
Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job.
was a difficult transition from delta to west jet in Toronto and we almost missed the flight
Departure was right on time and we actually arrived 15 minutes early.
The inflight monitor worked but none of the data (GPS altitude or speed) was working.
The food and the service
No LCD screen for entertainment.
|Flights Arrive in||Providence-TFGreen|
|Flights Depart from||Asia|
|Airlines||United, Delta, American Airlines|
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