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— PVD
Jan 28 — Feb 41
Round-trip
1 adult
Economy
From?
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Fri 1/28
Fri 2/4
FAQs for booking flights from Asia to Providence
Top 3 airlines serving Asia to Providence Providence-TFGreen
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30313 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "On time!"
Pros: "Short flight good crew"
Cons: "Better seats and comfort. Better plane and at least a much more cleaner plane. These air planes are showing their age and need a refresh of the cabin."
Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules."
Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row."
Pros: "Crew was very welcoming and nice"
Cons: "There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly."
Cons: "Drink service"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "Good in flight entertainment."
Cons: "More refreshments for longer flights."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"
Pros: "The flight was on time, with no unanticipated problems."
Cons: "Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago."
Pros: "Courteous crew."
Pros: "The Movie selection was pretty good for such a long flight."
Cons: "Seats front to back is WAY too short in economy. Person in front of me put their seat back putting my movie screen 2in in front of my face. Plus, when a meal arrived, I had to put my elbows into my neighbors seat to cut because I couldn't put them front to back. Crew seemed uncaring."
Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"
Cons: "It was late"
Pros: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Cons: "N/a"
Cons: "Flight was delayed by an hour. No explanation given"
Pros: "Crew was wonderful! Food was good. It was a good experience."
Cons: "This whole paying for comfort seats is annoying. Just make all the seats decent for all travelers."
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "The free upgrade"
Pros: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."
Pros: "The on flight entertainment was good"
Cons: "Sleeping was too uncomfortable"
Pros: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Cons: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "Getting off the plane"
Cons: "Boarding was a mess Seats had no leg room Flight attended was a jerk"
Pros: "Beautiful new plane with large overhead storage, comforable seats and moveable aisle armrest."
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Cons: "The flight was a Christmas gift for my mother to spend some time with her friends in Mazatlán. I heard she spent the entire day waiting at the airport as her flight was rescheduled 4 times."
Pros: "The staff"
Cons: "Nothing"
Cons: "Drab interior. This was a Jet Airways flight."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Pros: "Still the best great airline"
Cons: "The gate crew did not change seats for my family & I to sit together (spouse, baby & I, grand parents) The flight was late leaving as the troops returning home were late. That part was ok, but they could have changed their seats so my family and i could sit together. I’m pretty sure they wouldn’t have minded given they were all on their 4th flight if the day. It seemed that the gate crew was not budging. If my parents hadn’t had 2 seats together my daughter would have had to sit with a stranger. That’s not acceptable."
Cons: "Layover"
Pros: "Liked choice of Biscuit, almonds or pretzel"
Cons: "I used mobile checking and did not get seat assignment till Boarding started"
Pros: "Nice staff (check in counter and flight attendants) and good food and smooth ride"
Cons: "I wasn't allowed to bring my hiking poles onto the flight and they didn't fit into my checked bag."
Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "The infotainment screen on back of headrests."
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Pros: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Cons: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."
Pros: "Reminds of when air travel was a special event. The Salt Lake based crew was awesome. Cost to upgrade to 1st definitely worth it."
Cons: "Everything was great."
Pros: "Free games and movies in the headrest TV. Really cool"
Cons: "It was extremely hot and uncomfortable on the plane."
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Pros: "Nothing"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "Video screens at each seat!!! Thank you Delta!"
Cons: "Nothing, everything was great!"
Pros: "Free rebooking"
Cons: "All was good."
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Everything went smooth
The plane we flew on arrived late and the crew worked particularly hard to try to make up the lost time. They were successful for the most part, but then we waited on the tarmac for a few minutes as well. However, overall it was a great experience with American and both the ground and aircraft crews worked to make up any shortcomings.
Lack of information re baggage delays on arrival. I know the airline cannot control the weather but it was chaos in the arrivals area. I waited for 3+ hours with limited information only to be told our bags were still on the plane and to come back in the morning. Seriously? It’s an hours drive each way if I’m lucky, not to mention I have to work tomorrow. Not happy.
Cons: "The lines were too long for a 75 year old. I have recheck but did not get it with American. Security was madness, no one keeping social distance in spite of all your lovely signs. The staff giving directions on the moving table was unintelligible to me and so i left my iPad in my bag and had to spend 20 minutes tearing my bag apart . The gate was the only one not listened on the departure board and so i went the wrong way into the wrong Gs. There was no one around to check with, no one to ask and when i realized i went the wrong way i had to run back . At 75. I was the last one on board. No one helped me. The only friendly and helpful staff i met was Peter on the Chicago to LaCrosse flight. Very disappointed."
Pros: "The flight was on time and the plane was clean and new."
Pros: "Nothing"
Cons: "They make flights to depart on time. Also they should tell anything about the reason when they are delaying four times for a flight"
Cons: "Taking off on time. But they did get another plane. We arrived about 5 hours late."
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Cons: "We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up"
Pros: "There are outlets and the entertainment portal was very cool."
Cons: "Maybe load first class then from back to front. When you have so many people who need to get to the back with a narrow isle it's tough. The gate agent was very short with me but not necessarily unpleasant."
Cons: "Commuter jet—no comfort. No jetway, we were on airplane stairs."
Pros: "Crew was friendly. Came by for drinks several times."
Cons: "There isn’t free WiFi. This would be a nice accommodation. And having the bread with the meal not be ice cold."
Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."
Pros: "Eventually getting home."
Cons: "Not being delayed as long, not waiting an hour to get our bags once we got off the plane."
Cons: "Delayed flight"
Cons: "Crew needs to improve their attitude"
Pros: "Phoenix to Santa Rosa 10 times better than Phoenix to San Francisco then driving the rest of the way."
Cons: "Luggage took a long time to collect in Santa Rosa."
Cons: "I didn’t like the food, worse I’ Ever taste"
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "Quick flight- Bahamas Airport was nice and walking to the plane on the tarmac was a cool experience"
Cons: "N/A- everything was pretty solid!"
Pros: "Meaals and good timing"
Cons: "Lack of information on buying alcohol in airport"
Pros: "Landing in my city"
Cons: "The fact that I was delayed twice, given false information, had to wait to board because a flight attendant was late for her shift and then had to run from terminal to terminal to find my flight on my own because no representative could help me or show up."
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Cons: "The gate changes...........and no information in 3 hour delay"
Pros: "Comfortable wifi enabled jet."
Cons: "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."
Cons: "Cabin pressure was not great!"
Cons: "N/a"
Pros: "The crew was nice"
Cons: "Flight was delayed"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Time of flight and on time flight"
Cons: "Lack of gluten free snack Cramped knee room"
Pros: "Flight was not completely full so I got an empty seat next to me."
Cons: "We were delayed due to some balance issues."
Pros: "All good"
Pros: "Not much"
Cons: "SFO employee told me wrong gate as gate number changed. Missed flight. Layover in Chicago delayed 3.5 hours."
Pros: "The food and seat back entertainment were great, as well as the staff"
Cons: "Legroom was borderline inhumane, as a 5'10"adult I don't think it's too crazy to ask for a little more space on a 12+ hour flight. Good luck sleeping"
Cons: "No charges for cellphones on first class! (Plane looks pretty new as well)"
Pros: "We did eventually reach our destination safe and sound"
Cons: "In flight service on AA was very disappointing. This was a cross-country flight of 5 hours at the dinner hour. The plane was full [ as usual these days ] seat space was tight [ as usual these days ], but cabin service was practically invisible. The two stewards made one pass with the beverage cart, and that was it for the duration!! On a five hour flight!! When I went back for a beverage, the stewards were chatting at the rear compartment. This was the poorest American Airlines service that I have experienced in fifty years. I will avoid them in the future. Don"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "The leg room for seats were horrible especially anyone passed 5 ft 7in."
Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."
Pros: "Glad AA offers a direct flight from Philly to Amsterdam."
Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "The plane was late and we could not catch our other flight connection so we had to wait 2 1/2 hours from the one"
Pros: "I suppose the food / wine was okay."
Cons: "The plane was one of the oldest I have been on in years. The center aisle overhead bins were not even big enough for luggage and there was one TV every 5 or so rows. We were at the mercy of the crappy movies American Airlines chose for us. Most flights these days have individual entertainment and at a minimum room for luggage. The plane was old, dirty and not up to date. Never flying American again. Extremely disappointed with the service on the flight, as well. A little more than halfway through the flight, the woman in the row next to me began reading the airline magazine. Her window shade was up and the sunlight caused a horrible glare on the magazine pages that beamed like a laser over everyone near by. My friend seated next to me and I both have extreme sensitivity to light that causes migraines. I asked the woman to close her shade which at first she did about an inch or two. This didn't do anything to help the glare so I asked again and she refused to do anything more. I explained it was giving us migraines and she didn't seem to care. I asked the flight attendant to help navigate the situation, which was just as useless. She said she could ask but not force her to close her window shade. While I understand that AA can't control that some people can be selfish, I find it incredibly hard to believe that the crew can't intervene when a passengers actions are making other people physically ill. Our only other option was to be relegated to the last row, next to the crews stinking pile of garbage that had been accumulating for the first five hours of the trip. Almost every crew member we interacted with was completely apathetic to the situation. We spent the rest of flight nauseous and with splitting headaches. But I sure hope my row mate and fellow human being in 32A enjoyed the article about the dinosaur flea market in Bolivia This entire situation could have been mediated by the flight attendants who chose to disengage. Furthermore, when we were deceding to land, overhead bins were still open, and people were starting to stand up to gather their belongings in the overhead bins. Again, the apathetic flight attendants were no where to be found. Overall, disappointing experience. Glad to never have to fly them again."
Pros: "It served the function of crossing the ocean. The crew was kind."
Cons: "The airplane was outdated. It did not have personal entertainment suites at each seat. I haven't flown across the ocean without being able to choose my own movie in 3 years. Also, because of the outdated entertainment suite, the headphone jack is located in the armrest to the side instead of in the seat back in front of you. This caused me to bend my 3.5mm headphone connection at one point while I was moving my leg, because the connection jack is located below thigh level. The temperature was unbearable, and could not be controlled by the flight crew. Dressed for winter weather and roasted for the entire flight. I actually was dehydrated when we landed because I was sweating for 7 hours crossing the ocean."
Pros: "The aircraft was not well maintained, middle holds were small and could not accommodate a normal hand bag. A side hold had to be taped to close it."
Cons: "No TV"
Pros: "Plane arrived early."
Cons: "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."
Pros: "A great ride."
United airlines ground staff at Indira Gandhi International airport New Delhi didn't let me board the flight. I am a Candian citizen returninv to canada got my covid-19 rt pcr test done less than 72 hours from my flight from newark to toronto as per the regulations of Canadian Government and also the united airlines app, also uploaded all the documentation and were approved by travel ready centre of united airlines app , my wife talk to one of the representatives over the phone in Canada he said the same that I can board the flight and there will be no problem as I had enough time to get my prc test done at Liberty international airport if required by staff at Newark airport, yet the ground staff ignored all this and didn't let me board the flight and told me to catch a direct flight of some other airline. They themselves are not aware of the rules properly. I had to go back soon as my wife and new born son is alone and nobody to take care of them but United airlines gave me this hassle for no reason and have to come back all the way from New Delhi to Chandigarh make fresh arrangements for travel and have to go to dubai and do all the tests over again. I wish I could rate the experience in negative.
Pros: "Quick and easy. Just a 35 minute flight. Wish they could all be like that."
Pros: "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
Cons: "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"
Pros: "Crew was great. I had almost the first half of the airplane to myself and got to lay down as my flight was 1230 midnight"
Cons: "Nothing"
Pros: "Clean effective travel"
Cons: "Space space space. Uncomfortable seating for long flight."
Pros: "Staff was friendly"
Cons: "One hr delay"
Cons: "Missed two connecting flights"
Pros: "Yes very helpful"
Cons: "Better food service"
Pros: "the arrival on the other end"
Cons: "on tarmac 1-1/2 hours conflicting info....went from delay due to traffic/weather, to extended flight time due to reroute, to asking 10 people to volunteer to get off or 10 would be chosen to have to get off, 4 people volunteered, was holding my breath to be “picked off” when the 4 people were let back on and we took off an hour late. the flight steward spoke so unreasonably fast you couldn’t understand a word she said and she had an overall bad attitude....very disappointing from United"
Pros: "New plane"
Cons: "Poor service in first class. Made me feel like I was bothering her"
Pros: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
Cons: "You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us."
Cons: "Ended up at Logan."
Cons: "Denied access to lounge in Chicago. Didn't have requested (vegetarian) meal. Flight attendants were rude, not friendly."
Pros: "Quick flight, no complaints."
Pros: "The flight crew was very helpful and very nice. I was traveling with my 7 month old daughter by myself and the crew made sure I was taken care of."
Cons: "When I got off the plane and was waiting for my stroller and car seat to be brought up from the cargo hold, I received the car seat first in good condition. My stroller, however, had the clip busted off that connects the car seat to the stroller and cannot be replaced. So my entire travel system is now unusable. I know this happened on my transfer from Houston to Denver because I had to use my stroller when I got off of my flight from West Palm Beach to Houston and the entire thing was in tact. This is extremely frustrating because this travel system is $450 and is now unusable. And what's even more frustrating is that these items have to be gate checked and are given "special handling" tags when they are checked. The clip that was busted off is a pretty substantial piece so my stroller had to have been handled extremely poorly in order for this clip to bust lose."
Pros: "the crew on the virgin atlantic flight i got from heathrow to lagos becuse the lufthansa flight was delayed."
Cons: "The flight was delayed and because of that I missed my connecting flight. The airline staff didn't help much in making my journey hassle free. I had to wait over 2 hours at the frankfurt airport and another 8 hours at heathrow airport"
Pros: "Atleast 2/3 movies free"
Cons: "That you have to pay for entertainment"
Pros: "The last minute emergency flight was not terribly priced"
Cons: "I was notified when there was going to be a delay, but not notified when my flight was cancelled due to the airline not having a crew. Really? No crew? Gave my mother a voucher for a motel stay, but failed to notify her that there would be no shuttle that comes to the airport after 10pm. She is not great with technology and was stranded at the airport until her re-scheduled flight 12 hours later"
Pros: "On time and good flying experience"
Cons: "Service was very limited for a 15 hour flight. It does not compare with other airlines on service and hospitality. The staff is hardly around and show up only two hours after take off and one hour before landing."
Pros: "Caught all my flights on time everything went smooth."
Cons: "Connection flight times were a little close which caused me to rush from different sections of New ark airport. I almost missed my flight home to Providence so if connecting flights could be scheduled with a little more wiggle room that would be great."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Staff was nice and accommodating. Plane ride was smooth."
Cons: "DELAYS. I had 4 flights within a weekend all with United and EVERY flight was delayed. The plane also heading to Newark ahead of us was overbooked and some people were pushed onto our plane, not a big deal if all can fit on the plane...but we wouldn't have if it wasn't for the delay causing those flying to Boston to miss their flights. Frustrating and adds an element of concern when faced with delays when the weather is fine. The internet on the plane is also confusing to use...should be clearer. Mistakenly booked my flight before realizing the new carry on policy, so trying to pack everything into a tiny bag to meet requirements was frustrating... definitely don't think I will be booking United again."
Pros: "The crew was nice"
Cons: "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."
Pros: "I was able to relax my eyes with the cabin lights dimmer. Very nice."
Cons: "No food, no entertainment. And a small plane is never comfy. So we don't expect much else! :)"
Cons: "Again flights never left on time."
Pros: "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
Cons: "See above"
Cons: "Lavatories did not seem to have been cleaned"
Pros: "Food was decent, service as efficient albeit not very courteous. But one has come to expect that of UAL and hence the reduced flights I've taken in the last year."
Cons: "Seat uncomfortable for a flatbed. Seemed to have a gap that needed a pillow to fill. Seat wasn't completely clean when I boarded. Used water bottles in the seat pocket. Toilet was unclean before the flight even took off. At check in they didn't specify the lounge to be used. Unclear instruction regarding the availability of a separate business security line."
Pros: "Pilots did a good landing. Reached 30mins ahead of schedule. In flight service was good and entertainment choices were plenty."
Cons: "Food was mediocre. Boarding announcements were dismal. Seats were not comfortable for a 15hr flight."
Cons: "Flight was delayed by over two hours"
Pros: "The flight was to depart at 8:15 but due to delay only leaving at 3;30. Dissapointed as it took two agents to process a replacement flight (first agent offered a connection for a 1.5h flight only)."
Cons: "More attentive staff willing to help and at the very least, be emphatic."
Cons: "The crew was unprofessional and Unprepared"
Pros: "Same as before"
Pros: "did not crash"
Cons: "It appeared that flight was not ever scheduled to go to Providence, The plane was too large to land in Providence. United probably sold too many tickets. Arrived at 130 a.m. next day -- not 9 p.m. lie I was supposed to arrive. United offered a $100 e-ticket gift. I do not fly very often. Could use $100 cash or free flight to Providence -- not Boston"
Cons: "My flight had 90 minutes delay."
Pros: "Updated interior. Those new seats make it feel like a lot more room."
Pros: "The positives to this flight were the comfort of the business class section, and the professionalism of the flight crew in keeping passengers advised of changes in flight plan and weather conditions in a storm situation."
Cons: "The food on this flight was very poor, as was the in-flight service of the flight attendant assigned to our section."
Pros: "We received a free video service for the flight"
Cons: "First of all the flight was booked for a plane which was too large to land in Providence. So either way we were going to have a longer day and extra leg.....which I only paid for ONE plane change. After running to the gate because my first flight was late taking off, this flight was delayed due to engine issues. The agent had us standing in line for 1 1/2 hours while she tried to figure out what was going on. So instead of taking off at 5:40 pm, we took off at 9 pm and still had to catch a bus from Boston to Providence...HORRIBLE Flight = Long Day/Night"
Pros: "Getting home."
Cons: "Long layover"
Pros: "nothing"
Cons: "everything"
Pros: "I wish I would have caught her name but the staff member at the boarding gate was fabulous! She is someone I would want representing my company."
Cons: "The wafer served with the beverage & my seat assignment stunk."
Pros: "Nothing"
Cons: "The gate changed twice. We were directed to a bus to take us to our flight to only be made to get back off the bus because we didn't have a crew. No one would tell us anything. Got back into the airport and then 30 minutes later got put back on the bus. The plane was disgusting, smelled like urine. The air conditioning didn't work. Terrible."
Pros: "I was in economy + which had good leg room"
Cons: "Overhead bins for economy + are placed elsewhere. Preselected meal not available and was delayed in serving the alternative for 20 mins. Entertainment options include TV shows with 1 episode to pad the numbers"
Pros: "The help of a guy called CID at Customer Service"
Cons: "1st flight cancelled due to maintenance; 2nd due to crew (no pilot). The feeling is that they cancelled due to few passengers. Been 9h hours in the airport with a 5 month pregnant wife was not fun (mainly for her). Totally disappointed with United. That never happened to me in life before. And I fly at least 2 X month..."
Pros: "Nothing. Absolutely nothing"
Cons: "Our flight was schedule to depart at 9:17am and didn't depart until 4pm. Delay after delay. I missed a business meeting with the city and now have to spend more money on a hotel room and rental car as I have to extend my stay as the city is not open for a meeting until Monday. This is absolutely ridiculous"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Cons: "All the people in my group got our seats changed at the last minute due to an "aircraft change". It was the same configuration of seats, so why did we all get moved around? My group got broken up and one person got stuck all the way at the back near the bathrooms - both ways!!"
Pros: "Again friendly"
Cons: "Rough flight and technical problems then had to wait another 45 mins on runway to get to the door"
Pros: "Very friendly crew, everything went smoothly and efficiently. On a personal level I felt a lot more comfortable on these smaller planes, just because there were less people I suppose."
COVID-19 information
Safety measures for airlines flying from Asia to Providence
Airlines flying from Asia to Providence have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Asia to Providence
Mandatory masks
Masks required on board, masks provided on flights from Asia to Providence
Social distancing seating
Middle seats unavailable to book on flights from Asia to Providence
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Asia to Providence
Flexible cancellations
Waiving of change fees. Search flexible flights from Asia to Providence
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