Daily cleaning, installation of cabin HEPA filters on flights from Asia to San Diego
Japan Airlines, American Airlines and Malaysia Airlines have all waived their change and cancellation fees on flights from Asia to San Diego. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Asia to San Diego.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Diego from Asia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Diego with an airline and back to Asia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Diego from Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crews were amazing."
Cons: "Wider arm rests"
Pros: "Very comfortable and nice atmosphere"
Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Cons: "Over all"
Pros: "No complain"
Pros: "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."
Pros: "Nice leg room and excellent head phones nice crews"
Cons: "No complaints! Not even one!"
Pros: "The staff are very friendly and accommodating. The food is superb. It doesn't seem like we had a long flight because of the great service."
Pros: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Pros: "Riding on the 787 was superb."
Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."
Pros: "Always on time!"
Pros: "The drink which call Kiwi which taste was so nice."
Cons: "Selections of movies"
Pros: "Fast Service , cheerful Members , and positive Vibes all the time."
Pros: "The Flight staff are very professional. The food and service were excellent."
Cons: "The only downside was the long layover (7.5 hrs) in Narita airport."
Pros: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Cons: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Pros: "All their employees were very polite and it definitely stood out."
Cons: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
Cons: "I wasn't able to pre-select my seat."
Cons: "I wasn't able to pre-select my seat."
Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Pros: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Cons: "My wife did not particularly like your choices of breakfast... she just did not understand the food"
Pros: "The legroom is comfortable for a tall person."
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "Excellent customer service"
Pros: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Pros: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Pros: "Cabin staff. Special meal. Cleanliness."
Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Pros: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Pros: "That it was comfortable."
Pros: "Service impeccable"
Cons: "Worst food in the industry. Barely edible."
Pros: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Cons: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Pros: "Clean and very good service."
Cons: "being moved"
Pros: "Direct flights from San Diego to Narita. Easy connections for other countries. Good food. Luggage allowance."
Cons: "Seats are a bit hard and do not recline enough. Would trade legroom for more angle on the seats."
Pros: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."
Pros: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Pros: "Always on time!"
Cons: "Everything is perfect."
Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."
Pros: "Service was especially good. Very professional."
Pros: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Cons: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
Pros: "Great food and beverage service"
Cons: "767 plane was obviously an older model... no USB ports"
Pros: "first time on Emirates and its just so much better than anything else under all points of view"
Cons: "vegetarian options"
Pros: "Vegetarian food"
Cons: "If you provide blankets"
Pros: "Easy transit. Plesant crew."
Cons: "Not much to add for an economy flight!"
Pros: "all is good"
Pros: "Crew was amazing"
Cons: "The people sitting near me were crazy and it was an uncomfortable flight"
Pros: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Cons: "Nothing really. Was completely satisfied."
Pros: "Wish there were more leg room"
Pros: "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
Cons: "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."
Pros: "Great service"
Pros: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Cons: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."
Pros: "Fast and easy"
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Cons: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Pros: "The servoce was as usual very good."
Cons: "Hardly anything to criticise in relatively short journey."
Cons: "Older plane less entertainment options"
Pros: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Cons: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "The boarding and immigration process was smooth and trouble free"
Cons: "Leg space was inadequate for an international flight."
Pros: "Service is very excellent."
Pros: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Pros: "Everything was perfect"
Cons: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"
Pros: "Entertainment Comfort"
Cons: "Crew are very lazy and not so attentive"
Cons: "Service crew"
Pros: "Liked the Legroom in the Aircraft. Very roomy and nice Recline Chair. Food was O.K."
Cons: "My 1 Bag was open. Lost few items. Not satisfied the luggage was handled by the crew. Overall Dissatisfied due to Bag was received in open condition. @ Amdavad Airport found issue by Crew but didn't take good care of it."
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Pros: "Excellent service by staff.Food is superb. Overall happy experience."
Pros: "Total service extended was very nice"
Cons: "Departure time ruins the whole night"
Pros: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Cons: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Pros: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
Pros: "Nice experience happy"
Cons: "Leg room little short"
Pros: "Everything they have offered."
Pros: "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
Cons: "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."
Pros: "Enough room to move around. Very much spacious"
Pros: "Very Friendly and smiley crew"
Cons: "Boarding announcement and system were unorganized"
Pros: "Great entertainment options, crew is freindly and helpful. Early Check-in was easy, fast and convenient."
Cons: "Leg space, seat cushion needs to be more- it seems claustrophobic, timings for the flight- need some as a day time flight rather then being up all night, going through the channel of air bus to the flight...."
Pros: "everything from service, food, to entertainment. Keep up the good work."
Cons: "Seats were a bit small, if I had more room it will be perfect."
Cons: "19H i guess, window seat's screen was not working"
Cons: "It took 90 minutes in the line to check our luggage despite checking in on line. There were lots of Emirates personnel but only few at the counters, others were mingling among the passengers and being useful."
Cons: "Food was not provided due to shortage as per attendant."
Pros: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Cons: "The seats were very comfortable, but the leg room was inadequate."
Cons: "Chreck inn staff is not polite to younger student guest. Particularly not to young female guests. I feel the airline is biased."
Pros: "Everything from check in to arrival"
Cons: "Food , if you serve Indian food it should comes with chapati and not bread bun."
Pros: "Flying with Emirates"
Pros: "Because of the multiple delays in departure, they gave us free snacks, which I appreciated."
Pros: "Great airline , seat was spacing was wider then American airlines"
Pros: "lots of legroom. courteous staff. bathroom is clean"
Cons: "everything is excellent"
Cons: "Back support for the seat...but I always bring extra pillow and I’m ok"
Pros: "Already commented in the Hanoi to Seoul part. Sorry."
Pros: "VERY COMFORTABLE"
Pros: "Crews are amazing"
Pros: "Staff are very nice"
Cons: "Movies are limited selections"
Pros: "Stewardesses were great!"
Cons: "Turbulence was horrible and couldn’t understand the captain’s English very well."
Cons: "I didnt get the right seat that i chose when I purchased the ticket"
Cons: "No dislikes"
Pros: "Great transfer lounge in Inc he on airport"
Cons: "No WiFi"
Cons: "Limited choices for the movies."
Pros: "Comfortable journeys without getting tired"
Cons: "Receiving Travel miles is only concern"
Pros: "Nice attendants"
Cons: "No english subtitles"
Cons: "Very unorganized boarding process."
Pros: "I like how I asked for an aisle seat and it was given to me without hesitation."
Cons: "No complaints."
Cons: "Kindly Asiana airline"
Cons: "4 hour late :-( Unacceptable."
Cons: "Delay to board then delay in plane to take off"
Cons: "Too long"
Cons: "Could use a little more movies."
Cons: "Time delay"
Cons: "2 and half hours delay made me crazy and caused a lot of damages for the time and parking fee for my entire family, who were waiting for me at the airport!"
Pros: "I can saw movie. it was so funny."
Pros: "I loved that I had plenty of space to stretch my long legs. Also, there was enough space between the seat in front of me even when they were in reclined position. Nothing was too close in my face."
Cons: "Not applicable"
Pros: "Never take Asiana ever again"
Cons: "Boarding personal"
Pros: "Everyone was kind and professional. Everything went very smoothly."
Pros: "Everything was went well."
Cons: "Wheelchair was not provided as requested, from Seoul to Manila. I requested wheelchair for my parents from Chicago airport and it was provided for both. Then from Seoul, it was only given to my father, so my mother has to walk far, they have to go to the gate separately. They didn't allow my mother to stay with my father. They could have at least make my mother walk with my father in a wheelchair. They didn't provide the wheelchair and made her walk far is very disappointing"
Pros: "- gentle crews"
Cons: "- old avion especially very small monitor - few snack"
Pros: "good experience"
Pros: "as above"
Cons: "baggage fees"
Cons: "No drinks except for water were served. It was terrible."
Pros: "It was very accommodating"
Cons: "It's so long."
Pros: "Easy to switch flights"
Pros: "Same as above."
Pros: "first meal was quite good. ca in temp was good"
Cons: "second meal not so good. Film choices not so intersting."
Cons: "The connection was short, however I made it. And the airline successfully transferred my luggage."
Pros: "I have never had a bad experience with Asiana. They are consistently great."
Pros: "What a great flight! The crew, the food, the seats, the entertainment, EVERYTHING! Thank you!"
Cons: "The latch on the rest room needs something...every minute or so a loud tump and slam of the rest room door drove us bonkers. Forget about sleeping!"
Pros: "Good crew"
Pros: "The seat was great though I had to pay a lot to get the extra comfort. Not everyone is 5'5" and 30-40 yrs old and in perfect physical health"
Cons: "Left late"
Pros: "One crew member was very rude"
Cons: "Free entertainment for the long flight"
Pros: "Flight was smooth"
Cons: "Gates were switched several times and we left late"
Pros: "Crew was good."
Pros: "Paid for the upgrade comfort seat. Worth it in that I go 260 with broad shoulders. Like the convenient electronic connection and device tray for my Kindle and phone. Nice crew, Good flight."
Cons: "Loading and activating the Hawaiian Airlines Entertainment app for in-flight music, movies, TV, etc., is a real problem. Hawaiian really needs to upgrade it. All of us in our row had to work together to figure it out. Then, one has to pay for each non-music selection. '0' stars."
Pros: "Lots of leg room!"
Cons: "Did not like having to pay for movies"
Cons: "TSA was ridiculous. After giving someone in our party TSA PreCheck they wouldn’t let us all go through (it was my son who is a minor)"
Pros: "The flight was a bit more relaxed than most flights. Everyone was getting ready for the islands. I was expecting more from the food service. I was not expecting that the first service was completely for charge."
Cons: "The food selection was very limited. They didn’t even have much to select from even at a charge except snack chips."
Cons: "Baggage was delayed almost an hour"
Pros: "The best airline. But they need to straighten up the airport procedures to get to their gate."
Pros: "Great service. Haven't had a free food service in years. The BBQ chicken sandwich was tasty."
Cons: "Too long for baggage to show at carousel. Took at least 20 minutes."
Pros: "Flight was on time."
Cons: "They didn't allow me to sit with my two daughters on this long flight. Food was terrible."
Pros: "Easy to change fligjt"
Cons: "Food..have to buy watching movie in airplane"
Pros: "Entertainment was great. Crew was incredible"
Cons: "We were told a baggage belt had broke once we were all boarded in Honolulu. We sat on the plane for an hour in order for the crew to manually load luggage. Once we landed in San Diego around 11pm, the pilot informed us that the entire plane’s luggage indeed had NOT been loaded in that hour. Customer service informed us that shipment of our luggagewas not available until 2 days later or we could return back to the San Diego airport at Midnight the next day. The amount of costs my family have to incur due to this inconvenience between clothes, hygiene items and medicine is immense. Such a disappointment!"
Pros: "Friendly service and we paid for the upgraded seats! Well worth it for us long legged people! LOVED the Koloa Mai Tai! I would fly Hawaiian again!"
Cons: "The sandwich is pretty bad. Soggy in the center and very hard on the end. Plus no choice at all if you are not a meat eater. Would be nice to have 2 choices."
Pros: "The crew was exceptional."
Cons: "While I appreciate that Hawaiian Airlines serves a meal, unfortunately, my sandwich was mushy and unappealing."
Pros: "Flight crew was polite and efficient."
Cons: "The way parents did not control or even discipline their whiny bratty kids for six miserable hours. If you have kids tell them there are more people in The world and all deserve respect Not spoiling kids to extreme so they kicking the seats and playing their video games at high decinles. Total hell flight!!!"
Pros: "everything was in order"
Pros: "Everything was wonderful it was a very pleasant flight. Food was good and movie & TV choices were amazing."
Cons: "I cannot get a refund and will have to pay $200 if I want to rebook"
Pros: "The boarding process wasn’t bad at all. I just wish everything else was just as pleasant. The agent at the counter act like she’s unhappy with her job. The flight attendants was annoyed because I asked for water. Then they had those bright lights on mostly the whole flight."
Cons: "I booked my flight through a third party, which was fine. I chose my seat of 21J. After picking my seat I asked my husband what seat was he in. So he called Hawaiian Airlines and gave them my seat number and she told him once he got to the airport to have see if they sit him next to me. I get to the airport print my boarding pass I have no seat assignment. Asked the lady at the counter for seat assignment and we’re sitting in the very last seat. It was crammed uncomfortable because it was hot. Nothing to watch because they want to charge for everything. I’m hoping this is my last time flying with Hawaiian Airlines."
Pros: "Crew was really nice and accommodating, very comfortable seats but had to pay $80 for them."
Cons: "Food would have been better if they had nut-free options since I'm allergic. Other airlines give you nut free treats because of this reason. Entertainment could have been better - options for TV shows was limited - should have some HBO shows or newer sitcoms. Movie selection could have been better as well."
Pros: "they served a meal and they have video displays on all chairs which is nice. not enough free video options"
Cons: "no Wife options! 5 1/2 hour flight that is just horrible!"
Pros: "Great that Hawaiian serves a meal and complimentary glass of wine. On-board service always very good."
Cons: "Airline did not automatically assign my TSA pre-check, which it has on file and is supposed to do. Even after I entered it when I checked in, the system did not take it and did not warn me it hadn’t. Could not select seat when purchased ticket. Plane had no power outlet for laptop. Movies cost a fee, as did blanket."
Pros: "LOved the Airbus plane with chargers and video screens at each seat! Super friendly crew and attentive continuous service!"
Pros: "Hawaiian airlines is the only airline offering complementary meals on flights to the mainland."
Cons: "Everything was great."
Pros: "Free food and I had a lot of leg room. The crew was nice too"
Cons: "To pay for each movie i wanted to watch and for a blanket. I thought they were all complementary."
Pros: "We loved the extra legroom, on board entertainment, hot food, complimentary wine with meal, friendliness of flight crew and the peaceful and soothing Hawaiin music while boarding. The flight itself was smooth with an on time departure and arrival"
Cons: "I would not change a thing. I wish other American carriers were more like Hawaiin airlines! Such a pleasant experience!"
Pros: "Boarding went quickly Sufficiently watered and fed Amiable staff"
Cons: "Having seat belt buckled over blanket..? The seat was uncomfortable (not something the crew could've helped with)"
Pros: "Pleasantly surprised to be offered complimentary wine and also a complimentary dinner. The touch-screen options were great--nice videos and music with music videos (could hear if you had headphones), plus my favorite: a flight tracker."
Cons: "The middle aisle section of our plane was quite cold and blankets were expensive $10. Next time I will bring one. I was cold in my jeans and light sweater. The touch-screens at each seat were frustratingly and unpredictably unresponsive. The check-in process in Honolulu Airport for Hawaiian Airlines was hands-down the most time-consuming, confusing, and crowded one I have ever been through. Kiosk screen had too much info at once so even savvy kiosk users were very slow to go through process. We had already checked in online 24 hrs prior but that didnt save us any time as we had to stand in the kiosk lines with everyone else to print our bag tags then another line to just drop our bags. Entering this check-in area was a shock to the system as it looked like a mass of people. We were directed to a vague direction where our line should be, then after standing in that line for 10 minutes we were told by a fellow customer that we had to go to a different line amd basically start over. Then came the security check line. We made it to the front looking the whole time for a designated spot to dump our kids' water bottles out (our San Diego airport has a liquid dumping spot with a sign), to no avail. Finally at the front of the line the TSA agent is about to check our boarding pass and my husband inquires about where to dump the water bottles. The agent and front of the line line is situated less than 10 feet from the wall where a drinking fountain is, but of course in our way there is a plastic half-wall barrier (the one to guide the line toward her). She tells us we have to dump it there in the drinking fountains. However the kicker is we have to get out of line to do it--can't be let out and come back to her. Have to wait in the security check line again. No, I'm not kidding. So I decide to take all water bottles and my husband takes the kids on through the security check. When I come back to get back in the security check line the person working at the entrance of that line actually was asking every single person whether they had water--guess she forgot to ask us the first time we went through... bummer. We had arrived at the airport more than 3 hours before our Tuesday 2pm flight. With stopping to eat lunch in the terminal and going through these multiple lines, by the time we got to our gate, boarding had already begun. Boarding from gate to plane went fine."
Pros: "The staff was very nice"
Cons: "There should be some kind of free movies to watch even if they are older"
Pros: "Seat was OK..Meal was good"
Cons: "No WiFi..No staff assistance at checkin...Honolulu lobby was a disaster with people and luggage making movement difficult..Check-in was self service and messy..Needed a wheel chair to get to gate and Hawaiian could not provide..Hawaiian will be my last choice to fly with on future trips.."
Pros: "always a pleasant experience."
Pros: "The plane, the stewardess' were pleasant, tech tv, food, drink"
Cons: "Air not controlled blankets and pillows are extra"
Pros: "Best airlines crew of any American flight I've taken, very hospitable. The inflight meal was well timed and appreciated"
Cons: "The fact that flight attendant just left food on my tray when I didn't ask for it. I get motion-sickness very easily, so I would like to avoid food if possible. Would appreciate more consideration towards that, like leaving a note instead of leaving the food without asking me first."
Pros: "We landed safely."
Cons: "Very little room. Especially when the person reclines their seat. I almost got hit in the face. Touchscreens on entertainment system was horrible. I couldn't figure out how to stop the music either. The help function showed a totally different layout. Charges for everything. Virgin America has better entertainment."
Pros: "Very easy take off and landing"
Pros: "Legroom is good compared to Japanese airlines. Hawaiian is always on time and has best record."
Cons: "Not fond of their food. Wish I could have my choice of meal like other airlines."
Pros: "Hawaiian airlines is the best airline!"
Pros: "I don't have the privilege to fly all the time but this year I was blessed to fly twice. First with another airlines then with Hawaiian. I truly appreciated Hawaiian Airlines over the other airlines. Hawaiians customer service was excellent. Pleasant with lots of Aloha. They were available when we needed them Not only available but willing. The laboratory was nice and clean. The aircraft was comfortable. The food was good. I appreciate the complimentary drinks and snacks. My child enjoyed the variety of movie selections. Our whole experience was wonderful. I'm Hawaiian and it's nice to see that an airlines with the "Hawaiian" name lives up to our culture of hospitality. Debbie Nakanelua Richards, you should be proud of your staff. Maik'i Loa.... Aloha a hui hou, Serina"
Cons: "To few to mention"
Pros: "First time on Hawaiian. Smoothest flight I've ever taken on any airline."
Pros: "I really appreciated the in flight meal. I haven't had a nice complimentary meal on a flight since before 9/11z"
Cons: "I loved everything."
Pros: "on time departure and arrival at destination"
Cons: "too many people and I couldn't get a window seat. My only real complaint is against TSA and not you."
Pros: "The crew was very lazy and not professional"
Cons: "Don't stop demanding from the crew"
Pros: "Great flight"
Pros: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Cons: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("
Pros: "Amazing crew and great comfort"
Cons: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."
Pros: "Crew was amazing"
Pros: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Cons: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Cons: "they cancelled letting me fly"
Pros: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"
Cons: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Cons: "Lost baggage"
Pros: "Nice crew, lot of space"
Pros: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."
Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."
Cons: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."
Pros: "Great customer service, the crew was professional and courteous."
Pros: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Cons: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."
Pros: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."
Pros: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Cons: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Pros: "Direct connection from San Diego to Zurich. Fresh, crispy and delicious bread on the flight!!"
Cons: "The food and service was better than that of American airlines, but no comparison to food and service of any Asian airlines (including Singapore Airlines, Thai Airways, Japan Airlines, ANA, Korean Airlines). The Edelweiss brand is too much based on outdated stereotypes and Heidiland. Nobody in Switzerland walks around dressed and make-uped like the stewardesses of Edelweiss air."
Cons: "French unions"
Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Pros: "2 snacks .. friendly flight attendants .. early arrival"
Cons: "seat pitch a bit tight"
Cons: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."
Pros: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."
Pros: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Cons: "The legroom in economy is just as bad as you would expect."
Pros: "Fastest and most thorough service I've ever received!"
Cons: "No seat entertainment."
Cons: "The line at the check in was quite long. Luckily I had only carryon"
Pros: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Pros: "This time I was really happy with almost everything. All crew members were nice and friendly. The food was tasty and plenty. The craft was clean and specious On line check easy and smooth. I paid my extra luggage online too for cheaper then in airport"
Cons: "My tv didn't work at the beginning but after the crew member reset it everything was perfect Thank you Swiss! ❤️❤️"
Pros: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Cons: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."
Pros: "Flight was on time. Food was good for airline food."
Cons: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."
Cons: "No Wi-Fi on board."
Cons: "Small spaces between seats"
Pros: "It was comfortable."
Cons: "No entertainment."
Pros: "Food was great."
Cons: "No USB. Entertainment was so-so."
Pros: "Excellent customer service, and on time flight"
Cons: "Over 1h delay Horrible sandwich Very rude staff"
Pros: "Comfy seats. Friendly staff. Lots of food and beverage options"
Cons: "The length of the flight. But I don't know how to make it shorter"
Pros: "Decent food (great chocolate), polite attendants and updated aircraft"
Cons: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."
Cons: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."
Pros: "Night flight. Food is fine."
Pros: "- direct flight"
Cons: "- terrible seats/entertainment - terrible food - terrible service in general and unfriendly with any requests"
Pros: "the cabin crew were efficient and very pleasant."
Cons: "Seats not particularly comfortable, video system glitchy, film selection ok, not great. Food was airline food, not much you can say there. The connection gate staff were rude and forced me to check my hand luggage (even though I am disabed and first to board), which had all my medicines in and my computer. The flight wast full and didnt see any other bags gate checked, and there was a bunch of room in the overheads, they werent full. Then to add salt to the wound when we arrived our luggage was dripping water (and it wasnt running at our destination it was at the connection) several clothes were ruined or needed cleaning. As I was on the way to my fathers funeral this was an added pressure that I didnt need."
Pros: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Cons: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."
Pros: "very nice flight, good attendants, plentiful with food and drink although dinner was dry (pasta) but tasted fine. Planes (I had to transfer) were on time and efficient. My carry on luggage was weighed which was unusual to me. It was overweight but the kind clerk checked my bag through with no charge as a favor. A pleasant surprise!"
Cons: "Had to make a lot of calls to clarify things. Website not always clear. An example is that I paid extra to reserve seats early and when I went online to do other things, although it showed that I had a seat reserved, it also said no reservations were being taken for the flight in a highlighted notice. Turns out it was just a general blanket message but to me it looked like my seat may have been cancelled. All phone representatives were courteous and helpful although sometimes their accents were strong and challenging to understand but they didn't mind repeating themselves until I understood."
Airlines flying from Asia to San Diego have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Asia to San Diego
Masks required on board, masks provided on flights from Asia to San Diego
Social distancing seating
Middle seats unavailable to book on flights from Asia to San Diego
Testing for antibodies, testing for symptoms for flights from Asia to San Diego
Waiving of change fees. Search flexible flights from Asia to San Diego