Find Cheap Flights from Tokyo Narita to Seattle/Tacoma Intl (NRT - SEA)

Comfort, I need to get to where I can fly first class

Great staff

Food not too good, bad terbulance

Fast boarding (group 1), pleasant crew, good service. Altogether, a great company to fly with.

Food so so but want expecting much. No personal monitor.

Incredibly slow wifi

None at alnone

The crew was very good.

I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim.

Left almost on time arrived early. Baggage transfer was great. Cabin crew provided needed entry forms promptly. Great flight

Crew was nice, made sure they knew I was a vegetarian, gave me a snack that I missed when asleep.

Seats on the Dreamliner are very hard.

Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.

Overnight flight is brutal. But that can't be helped.

Flight staff/crew were the best. And them planes top notch condition and amenities.

Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful.

The crew was great. The technology is great. I enjoyed the movies.

I wish I had more water.

Service was great. Food was good.

Everything was according to plan, I had no bad experience

Will choose Aeromexico again! Very nice and helpful crew and staff. Appreciated that food and beverages were served.

I enjoyed it

Good overall service

Great

Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!

N/A

everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!

nothing!

Almost missed my flight - they could not locate me as a ticketed passenger

Nice seats. Ample leg room.

Every other flight I have been on does not make you pay for entertainment, headphones, or blankets. I will not fly Hawaiian again.

The comfort space. Extra leg room

I liked the plane design in the interior. The extra room ecumenic seats were great. The flight was smooth.

The free beverage drinks were good. Sandwich was ok but not as good as meals we get from foreign airlines. You really should have at least from free TV shows or documents besides offering to show movies for a free. Fortunately I'm more of a book reader but I know many would appreciate some improvement in this area.

I love the hospitality of Hawaiian Airlines...and they still serve meals!! It felt like the way airline travel used to be...Mahalo, Hawaiian Airlines! Your Aloha sets you apart from the rest.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

That I mis my conecting flight to Washington do to one of the crew members being late

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

The service was poor and not friendly. They over sold the flight and put the stress into customers. They kept the flight so cold that I had 2 blankets and still shivering. The seats are so darn tight that the people next to me didn’t fit and I had to sit at a angle for 5 hours. What is dissatisfying is that airlines will continue to treat customers without compassion. We pay for a service and should not be yelled at when you over sell a flight and demand people to check in carry on bags.

Flight delay at every single step of the way Crew was great though

Nice quick, timely flight.

BARELY made the flight..delays leading to it. Ridiculous waiting on the Tarmac.

Terrible service from crew. Bad odors from bathrooms.

Nothing

Had to process in and out of immigration then back into airport No transit area

The flights got delayed. One of the flights got delayed without a notice in advance.

Nothing

Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

Service..on time ..

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

Price and crew were great

Boarding process, choice of movies, leg room

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Nothing

Everything

The flight was fine

I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Was not allowed to check in even tho flight was delayed. Horrible!

More room and comfort than American Airlines.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

Terrible service from crew. Bad odors from bathrooms.

Quick flight- Bahamas Airport was nice and walking to the plane on the tarmac was a cool experience

N/A- everything was pretty solid!

Good service.

No power outlets.

Flight delay at every single step of the way Crew was great though