ASE - ORD

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ASE — ORD
Sep 23 — Sep 301
Round-trip
1 adult
Economy
0 bags
From?
To?
Thu 9/23
Thu 9/30

Good to know

Low season

AugustBest time to beat the crowds with an average 26% drop in price.

High season

JanuaryMost popular time to fly with an average 26% increase in price.

Average price round-trip

$385(avg. price over the last 2 weeks)

Good deal round-trip

$378or less

Good deal one-way

$429or less

When to book flights from Aspen to Chicago O'Hare Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $429 or less one-way and $378 or less round-trip.
  • High season is considered to be December, January and February. The cheapest month to fly is August.
  • Morning departure is around 37% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Aspen to Chicago O'Hare Airport flights

  • United Airlines, Lufthansa and Qatar Airways have all waived their change and cancellation fees on flights from Aspen Pitkin County to Chicago O'Hare Intl. Confirm policies on booking site.

  • A direct flight to Chicago O'Hare Airport will take on average 2h 45m to travel the 1011 miles flying distance from Aspen.

  • There are usually 7 direct flights each day leaving Aspen in the direction of Chicago O'Hare Airport, for a total of 49 flights weekly.

  • The cheapest return flight ticket from Aspen to Chicago O'Hare Airport found by KAYAK users in the last 72 hours was for $264 on United Airlines, followed by American Airlines ($329). One-way flight deals have also been found from as low as $228 on United Airlines and from $239 on American Airlines.

  • No, a passport isn't needed to fly from Aspen to Chicago O'Hare Airport. However, local authorities might ask for an official ID.

  • When flying from Aspen to Chicago O'Hare Airport, you should consider leaving on a Thursday and avoid Wednesdays if you are looking for the best rates. For your return to Aspen, you’ll find the best rates on Fridays and the most expensive ones on Thursdays.

  • On your way to Chicago O'Hare Airport, you’ll fly out from Aspen Pitkin County. You’ll be landing at Chicago O'Hare Intl.

  • KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Aspen to Chicago O'Hare Airport.

  • KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago O'Hare Airport from Aspen is likely to change within 7 days, so travelers know whether to wait or book now.

  • Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago O'Hare Airport with an airline and back to Aspen with another airline.

  • Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago O'Hare Airport from Aspen up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top 3 airlines serving Aspen Pitkin County to Chicago O'Hare Intl

Scores according to KAYAK customer reviews
8.3
Alaska AirlinesOverall score based on 29634 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food


Pros: Crew was friendly and efficient. A plus
Cons: Having a pilot there on time. Having the yellow back support for the plane so we could exit the plane from the front.

Pros: Really good in flight service
Cons: Had to change gates multiple times before boarding

Pros: Nice quiet flight
Cons: Crew member attitude specifically regarding passengers in the emergency rows

Pros: Crew was great as always.
Cons: Flight was delayed. The cheese plate I ordered had soggy grapes. They were kind of questionable! I didn’t eat them!

Cons: Headphone port was plugged full of something

Pros: The crew was great. However I have had issues with take offs and landings with Alaska the last two times I’ve flown with them. Literally have been stuck for more than an hour on the tarmac both times.
Cons: I think that Family’s with young children need to have their own area in the plane. I was screamed at and kicked by children for most of this flight. The extra hour on the tarmac was torture.

Pros: Love the entertainment options with my own device, food, and power at the seat
Cons: Entertainment was disrupted. Departure was delayed by delayed departure of the previous flight without enough explanation to those of us waiting to board

Pros: Comfortable and relaxed cabin
Cons: Friendlier crew as no smile and pleasantries

Pros: Movie options and healthy food

Cons: Flight delayed. Delayed. Delayed. Seat changed without notice. Flight attendants were a bit rude.

Pros: The entertainment options were amazing for a domestic flight.
Cons: My flight was delayed an hour.

Pros: Very good price for what you get
Cons: More filling snack like cheese and crackers or nuts and a fruit

Pros: Um rude staff who couldn’t even be bothered to tell us where we would claim our bags, with ORD being a bit unclear for Alaska Airlines. Seriously, just communicate and be polite human beings.

Pros: The cheese and fruit tray is great.
Cons: Boarding takes forever. The seats are too narrow.

Cons: The food options

Pros: Economy tickets this trip and seated in Row 13 wasn’t too shabby! But passengers need reminding that airplanes deboard in ORDER.. a seat 15 need not shove in front of my 12 year old son..
Cons: Late flight and too many dogs who CLEARLY aren’t for therapeutic reasons, but personal.. and NOT well behaved ( barking & jumping .. and on ME, btw..love dogs, have 2 myself but my expectation is a dog in the plane with people ought be ofthe best behaved variety.. screaming babies need Benadryl, parents need to be notified of this, because we ALL pay the same price for tickets and need not be subjected to an acoustical assault for 2/4 hours of a flight ✈️.

Pros: The crew, boarding process, baggage check in, everything really is just a breeze.
Cons: Please refresh the seats a bit. I know space is limited and getting tighter all the time, I get that, but please improve the comfort of the seats. They're unbearable after 30 min.

Pros: My bags were about 3 pounds heavier than allowed and she let me in with them. The crew is overall very nice and professional.

Pros: Boarding and in boarding took forever and the leg room was damn cramped but it was good overall

Cons: There was grease under the seat in front which has ruined my shoes. They have to be thrown out now. Very unhappy with this outcome.

Pros: Nice seats with good legroom

Pros: Free movies was great.
Cons: Missing luggage. Please help

Cons: We were delayed for 40 min and had a last minute gate change

Pros: Seats are comfortable and feel roomier than most, boarding was easy, flight was turbulant but still comfortable and even arrived early, fantastic crew, never have an issue.
Cons: The following are not complaints just my review of the topics given: I did not purchase any food on my Alaska flights because there were no plant based (vegan) options. I was unable to use the in-flight entertainment that was advertised (many times) for unknown reasons.

Pros: Nothing
Cons: Missed connecting flight

Pros: Several great movie options.
Cons: No free, little packs of food, and very small options list that was overpriced.

Pros: Arrived on time. Nice staff. Good sandwich.
Cons: Everything good.

Pros: Great customer service, fast boarding, media available was good.
Cons: No outlets to charge electronics. Plane itself seemed a bit on the older end.

Pros: New aircraft with plugin for laptop, free movies, and WiFi for a price. Friendly and professional crew. Totally productive flight. Alaska Air is my new favorite.

Pros: Pleasant attendants
Cons: All good

Pros: On time.
Cons: Slow boarding and deplaning.

Pros: Friendly crew, clean plane, loved that there was USB and power outlets in every seat, on time departure and arrival

Pros: The aircraft was comfortable. I just had a standard coach seat and it was as roomy as other airlines premium economy seats. Alaska airlines had reasonably priced food and drinks, and the entire flight crew was friendly and professional. I also liked the free GoGo texting feature.
Cons: For some reason the airplane left the gate about 40 minutes late. It was also very difficult to hear the announcements from the flight deck. The only announcement that came through loud and clear was the spiel for the Alaska Airlines credit card.

Pros: Boarding was efficient, seat was comfortable. I appreciate that food and drinks were offered often.
Cons: One particular flight attendant purposely ignored me when I tried to ask for cream and sugar for my coffee which she did not offer when handing out drinks. Then she looked right at me twice as I tried to give her my garbage which she was collecting, but she ignored me again and left me holding my garbage until a different flight attendant came much later and took it without incident. It made me wonder if it was because I looked Asian- she was helpful and polite to the white women next to me. I was polite and was not being difficult in any way. I'm half white, but was often treated like this in Illinois when I was growing up. She should have been professional and if she had I would have rated the trip as excellent.

Pros: i liked that the flight attendants were attentaive.
Cons: the wifi which i paid for didnt work the entire tome and it was frustrating

Pros: Great service. Offered me a seat switch on full flt! Internet was tough and not working well but gogo almost always is. That was minor. Easy nice flight.

Pros: The crew was friendly.
Cons: I was not allowed to use the restroom when we still had 20 minutes or so to land. As they were collecting final garbage, the restrooms were locked and I was not allowed to use them. I can understand cutting off the use of them once the flight crew is seated but they were still walking around and I really had to go. I don't recall a warning for this. If there was an announcement it was not audible over the hum of the engine. I'm very dissatisfied about that final part of my experience.

Pros: Your typical airlines for check-in, baggage etc but I was pleasantly surprised when our seat assignments were together for the return trip w/out having to select them. Baggage was extremely fast on the outbound flight but took a few minutes on the return flight.
Cons: Again, as with most airlines, the seating room leaves a little bit to be desired but the leg room was adequate for a 6'4" man.

Cons: Wondering why a very intoxicated man was asked to sit next to me. He had two deep cuts in his fingers, couldn't focus on sitting down, awful hygiene, was sold two vodka cocktails, and he hit his eye on the straw because he fell to sleep then woke up to drink more. I felt very uncomfortable throughout the entire flight and would like to speak with someone from Alaska Airlines.

Pros: Both my flights were great, and especially my outgoing flight from Chicago, the attendants at the gate were amazing. I don't think I've ever met more helpful, nice attendants--nothing seemed rushed, and they were helpful and happy. Similarly, the attendants on the flight were really nice and cheerful. Flights left on time, and I got in early on my first flight. I've flown a lot in the last year, but this was one of my better experiences with an airline. Check-in was really easy too.

Cons: I requested an aisle seat because I have broad shoulders and a knee that hurts if I can't extend it. EVERY TIME a particular stewardess would pass, she'd SLAM into my shoulder, with no care or apology. This was very hard to enjoy a drink, or sleep, or do anything on the flight.

Pros: Wonderful seat and attendants.

Pros: Straightforward. Love that Starbucks coffee is offered! Also love that you can charge devices. The inflight entertainment option works for me; I usually come prepared but I was happy to pay to watch a movie, although the cost seemed unnecessarily high.
Cons: There was quite a bit of wait at boarding time while standby seating was sorted out. I wasn't sure why ticketed customers could not board on schedule; instead, everyone was standing around at the scheduled board time while names were announced, etc.

Pros: I have become a major fan of Alaska Airlines. Check In is so easy, the attendants are friendly, the food is worth purchasing (although a bit too spicy for me), the choices of flight times is impressive. I have flown with Alaska three times in the past year and every flight was booked solid. Must be lots of others who feel the same way I do.

Pros: Friendly, helpful staff, tablet movies on plane, good snacks, on time.
Cons: In a word: Kayak. A few days before my trip i found out that Kayak had not actually booked my seats as promised. What ensued was very stressful as I get very anxious having to be in a middle seat. In the future I will research on Kayak and book on an airline.

Pros: The staff was friendly and efficient

Pros: Not much at all really. Getting off the plane was nice.
Cons: I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed.

Pros: Efficient boarding and on time flight-crew was friendly and helpful.
Cons: Being between two big men, I felt squished in the middle, so I don't know if the seats are smaller than other airlines, or just my situation, but sleeping was pretty much out of the question, as I could barely move.

Pros: Great service from the crew on the flight.
Cons: Seats didn't recline.













Cons: Our flight was cancelled til 24 hours later. And then delayed two more times before we were able to fly out. Very frustrating experience

Cons: The customer service desk!

Pros: empty plane
Cons: food

Pros: Nothing
Cons: They didn’t even offer water to drink and came up and down at least 8 times to collect garbage. What garbage you haven’t offered us anything to throw out. They announced for their crew protection service may be slightly different if there is turbulence whatever

Pros: Crew was great.
Cons: Need better snacks on American.

Pros: The seats were comfortable
Cons: Everything was fine

Pros: The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack
Cons: Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore.

Pros: Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front.
Cons: The food! Bring back real food please

Cons: My screen didn't work the whole flight. Cabin staff had to be asked 3 times for help and didn't respond at all to first call of bell. No check back to see if problem resolved. They allowed a man with 2 mask vents on the plane despite having said there not allowed.

Pros: Quick flight time even though we left late.
Cons: Needed larger plane. The passengers were smashed together in small seats.

Pros: Bags are no where to be found after landing 25 minutes ago

Pros: That the flight was a very reasonable price
Cons: The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me

Pros: Great customer service
Cons: Nothing that I can address everything was good

Cons: No social distancing due to all of the seats being booked. My significant other was moved from her seat to another one across from me which was unfortunate.

Pros: Yes they were amazing and the seats were comfortable.

Pros: Everyone was well behaved.

Pros: Crew was great
Cons: Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities.

Cons: Seat choice flexibility, but it was basic economy...

Pros: Crew was nice
Cons: Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart

Pros: Always a friendly crew
Cons: A slight delay that they could have been quicker to alert us of

Pros: Staff was nice.
Cons: Nothing really

Pros: crew was nice and friendly and the plane landed earlier than estimated.
Cons: Middle seat was occupied on my flight.

Pros: On time and great crew

Pros: The employees were friendly and helpful.
Cons: We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner.

Cons: Boarding slow

Pros: We didn’t crash and die. That’s the only positive.
Cons: Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced.

Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Pros: I liked the room.
Cons: There was no entertainment. Could not get seats together.

Pros: Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent
Cons: Nothing

Pros: This was a nighmare!
Cons: My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone.

Cons: American Airlines has terrible customer service. We were unable to board our flight at the Philadelphia airport because when we arrived (almost 2 hours before our flight) the ticket counter was already closed for the evening. No one from American Airlines could help us. We were left stranded at the ticket counter until it reopened at 3:15 am. We are very disappointed and disgusted with the poor service we received from American Airlines. After hearing multiple horror stories from others, it is safe to say we will never fly that airline again.

Cons: The vegetarian meal is always vegan, I miss the dairy :(

Pros: Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!
Cons: Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!

Pros: Entertainment on screens
Cons: The gate agent made us starting in boarding group 6 out of 9 to check sizes of bags in the size box and she got into a verbal fight with another passenger. One guy told her she could board but the gate agent said no it didn't fit and she couldn't board. Then the agent claimed she had to gate check her bag and claimed there were no overhead spaces left. So everyone after that had to gate check. When I boarded there were at least 8 empty bins and I had not even gotten to my seat in row 22. The gate agent lied and slowed down the entire boarding process because she want to win a fight and show dominance over a passenger.

Cons: A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents.

Pros: The flight was quite emty and instead of packing everyone in the same area, we all had a row for ourselves which was very enjoyable. Flight crew was very nice
Cons: The interview by a British Airway agent before the flight. I have been to the USA many times and I totally understand this type of interview, but the agent was aggressive, asking questions that were totally irrelevant. She did not even care about why I was going to the USA or where I was staying. Se was rude and I was really unpleased by her attitude saying it was British Airways way off doing interviews. Again I have had many interviews before flying to the USA, never been a bad exerience before

Pros: Boarding and flight were on time.

Cons: My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse.








Cons: A longer trip.

Cons: Boarding was extremely slow and we arrived 1 hour late

Pros: screen in the seat to watch movie

Pros: Nice staff
Cons: Cleanliness. There was a ton of garbage in business / frost class back pockets. Seats were dirty. Tray tables were dirty. Not the best entertainment options.

Pros: Na
Cons: Na

Cons: Ohare baggage claim. I was first class and my bag came out last

Pros: Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you
Cons: A sandwich or something of the sort would have been good

Cons: You take my money for nothing yu stolen my money why why you kayak my husband doesn't travel from Desmoines he is not in system why ????? bring my money back to my account aa

Cons: Wifi. Cleaning out back pocket of seat

Pros: The airline nore the airport were making people follow covid guidelines.

Cons: I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again

Pros: The crew was fine.
Cons: United is consistently late and unhelpful with addressing travel delays. The first leg of my flight was delayed which would have caused me to miss my connection. United staff could not have been less helpful. In the future, I will try to avoid flying United wherever possible.

Pros: The check in process at LAX was very efficient and smooth. and the crew on the plane was very considerate. And the tv system on some of the planes is very enjoyable.
Cons: There was a technical issue on the plane so they had us get off and wait hoping they could fix the problem. It turned into a 3 hour wait. They covered a meal for us which was good and gave us $50 off our next flight. But I’m not sure I want to book united again. The lady at the service desk was not very patient (which is understandable since a loy of people had to rebook their connecting flights). But I was smiling at her and just asking how to go about changing our connecting flights and she seemed a little bit ready to get rid of me. And the next plane we got on, one of our tv screens didn’t work. And the connecting flight was delayed also because of a technical problem.

Pros: Cabin cleanliness is below average
Cons: Cabin service is average

Pros: Rude gate staff. They were being very condescending in their tone while saying perhaps appropriate information. This occurred starting when one woman got in line. The sign kept changing...her accharine like tone telling her that boarding would begin at 1130 was unnecessary. Communicating with foreign passengers whose flight had been rebooked to this flight was very poor. Instead of asking them for the name of their baby, the gate employee kept asking them for the lap child name! This occurred over and over until finally they asked for the bany's name. The lady who is from Chicago started practically wagging her finger and just saying NO! to bags that might be too large. How she did this was overly rude even when the bag fit in the metal sizer!
Cons: Sorry....above is what I did not like. I like that my bag was shifted away, tagged and put on board...made it to Rome! Flight staff very professional!

Cons: To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me .

Pros: The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing.
Cons: The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner.

Pros: Good. Seating. Not too crowded
Cons: Na

Pros: bad movie choices

Pros: The flight was smooth. Boarding was a bit nerve wracking as a neighboring bin was not closed completely until just before take off.
Cons: The bathrooms were poorly maintained. There was no toilet paper and there was tons of paper on the floor. I was anxious that a piece of TP was going to be stuck to my shoes when I returned to my seat. The flight crew did clean it up. I'm not a frequent flier, but was taken by surprise that I didn't need to check in before getting to the airport. I was amazed that the airlines take it upon themselves to assign seats. I think that's a poor decision as a mom and her 2 small kids were scattered about the plane. Fortunately, people were willing to shuffle around to allow the mom to sit with her kids.

Pros: Not much to like on United. The boarding was the best part as the staff were somewhat helpful.
Cons: One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks.

Cons: There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you.

Pros: Punctual flight and not filled to last seat. Excellent amber beer.option, no extra charge for beer or wine. Crew members were friendly and eager to please. They were happy to supply extra snacks and coffee or water between regular service. Seat reservations were properly done (unlike a flight in June on Etihad).
Cons: In boarding, putting groups 3, 4, and 5 in the same line works poorly. Location of electric outlets needs better (i.e. some) documentation; had to ask crew. The heat fluctuated between too warm and too cold; had to put on and take off a fleece every 10-15 minutes. Chicken option for dinner rated spicy, so had to opt for pasta. No Asian options on flight from Japan; sad. So-so movie selection, controlling screen not very easy, screen often too dark. The list of movies in the United Magazine was incomplete and inaccurate. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification.

Pros: Excellent flight
Cons: At check in time being told I needed a eta visa to enter Canada!

Pros: The staff all the way through were awesome. Facilities were clean and as expected.
Cons: Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch.

Pros: It got us from a to b but not much more to be said!
Cons: The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though.

Cons: Confusion and lack of communication about the extra screening process in the airport right before boarding. No information provided ahead of time, to alert me to arrive at the boarding gate early for the extra screening. After I passed through the extra security screening at the gate in Munich, and then went to the counter to complete the extra passport check and security questions, I was asked to step aside and wait. No one told me why. I had to insist on an explanation to the airline staff, and realized there was a mistake - they thought I had not gone through the extra security screening before going to the passport check counter, but I had. This created extra stress and delay for me, as this took place when boarding had started. Respectfully, I suggest that staff is more communicative.

Pros: Both flight were delayed and I had to reschedule my flights and miss my arrangements.
Cons: It looks like that there is no respect for Time .

Cons: I don't understand the purpose of basic economy. I bought my ticket months ahead of time and paid over $300 for it. Only to find out when it was time to board that I wasn't guaranteed a seat. EVEN THOUGH I BOUGHT A TICKET AND IT WASNT CHEAP. I was put on a waitlist and finally got a ticket after boarding was supposed to be over. I was appalled by the whole thing. Doing away with basic economy or just giving those who buy those tickets the basic rights that should come with an airline ticket should be considered. How can you deny someone a seat if they bought a ticket months ahead of time? What if I wasn't lucky and couldn't get a seat? Wait until the next flight hours later and get put on a waitlist there too? Something needs to change.

Cons: Leg I was only offered economy. Not plus

Pros: The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up.
Cons: I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been.

Pros: Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week.
Cons: Will be disappointed if you don't try to help.

Pros: Flight was cancelled twice. United lied about luggage. Had to purchase toiletries and hotel room.

Pros: The experience was bad all around. The flight crew was understanding and sympathetic to the situation but offered no concern.
Cons: The gate agent was not helpful when my flight was running late and was going to miss my connection in Chicago. 10 mins is not enough time to taxi to the gate unload and get to my next flight. The doors close 10 mins before even if it was the next gate the door would have been shut. Had to reschedule flight for not the same day or the next day but two days later! During flight my inflight drink was evening coffee and tasted old as if it had been sitting for a while. Was sat next to a sick ER nurse who was coughing and sneezing in and around the open cup. I was sick for 8 and half days following the flight.

Pros: Great in flight service. On time. Easy upgrades using United mobile app.

Cons: Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection.

Pros: The crew was very friendly and efficient. They were extremely helpful with our requests. The entertainment was good, I was able to watch a movie the whole flight home.
Cons: We were expected to land at 5pm and did not land until 5:20pm. Upon arrival, the line to immigration was ridiculous. The machines were super slow and kept freezing. It took an hour before we could get to the X-ray line. At this point we had already missed the original time of our flight. Luckily the flight was delayed 30 minutes. After going through the x-ray machines we ran to our gate only to find out it had been changed and delayed again. We made it to our flight which was now rescheduled to depart at 7:23pm. After sitting in the plane for 45 minutes we did not depart until 8pm making our landing 2 hours after the original time.

Pros: Absolutely nothing
Cons: If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight

Cons: I don't think I will be choosing to fly with United going forward. The staff at the desks were rude and very short. I had a layover in Chicago and did not receive any notification that my flight was cancelled due to maintenance. I went to each desk to try and find an associate and no one was available to help the several individuals wondering how to get switched to a new flight. All of us were just given a phone number to call. Once I found someone thy told me that there was no seats available on any of the flights. They found one seat on a plane that was going to laguardia instead of my destination of Newark and then proceeded to tell me that my bags will still go to Newark and it was my job to make sure I filed to get them. (Same thing happened the last time I flew with United) I'm very disappointed all together with how I was treated as a customer.

Pros: The flight was bumpy but otherwise pleasant
Cons: There was a rude passenger that yelled at me as I was exciting the flight suggesting that I cut her off as we were getting off the plane thinking that I took her bag. It was outrageous and completely ruined the flight for me. I realize this has nothing to do with the flight but it just made me feel so crumby and attached that I felt the need to share it. Also the leg room was a joke. We barely had any room to move. I probably won't fly coach on united again due to the bad taste it left in my mouth. Unfortunate because it's hub is in chicago.

Pros: Nothing much
Cons: Your refund or rescheduling policies.

Cons: No free wifi. No free entertainment. Smaller than a kids small fruit snack bag of trail mix for a 4+ hour flight. Gate issues delaying our boarding-resulting in late take off.- and delayed transit home to last available route of the night- thank goodness!

Pros: We didn't crash
Cons: The gate attendant reopened the plane for the man in front of me because he had one book bag and refused to let me on because I had two. The room and taxi voucher were adequate. But $30 in food vouchers doesn't get you very far in an airport. Also that's just enough to survive the lay over that was caused by your maintenance issues. Your attendant then tried to put me on standby all day the following day with a guaranteed flight at 8pm. I then asked him to check other airlines and was able to get an 8am one. The sheer lack of customer service is impressive. PS if your airline screws up, the least I deserve is a seat upgrade or some free sky mile points.

COVID-19 information

Safety measures for airlines flying from Aspen to Chicago O'Hare Airport

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Aspen - Chicago O'Hare Airport Flights

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Chicago O'Hare Airport - Aspen

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