AUS - BOS
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AUS — BOS
Nov 30 — Dec 71
Round-trip
1 adult
Economy
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Wed 11/30
Wed 12/7
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $69 |
Average price round-trip | $325 |
Good deal round-trip | $227 |
Good deal one-way | $149 |
Best time to beat the crowds with an average 32% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Austin Bergstrom to Boston Logan Intl
(avg. price over the last 2 weeks)
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When to book flights from Austin to Logan Intl
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight from AUS to Boston
- Looking for a cheap flight? 25% of our users found flights on this route for $149 or less one-way and $227 or less round-trip.
- The cheapest flight from Austin to Boston was found 44 days before departure, on average.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is February.
- Morning departure is around 6% cheaper than an evening flight, on average*.
- If you're going to be driving yourself to the airport before your flight to Boston there are three different options for parking your car. The Economy Parking Garage costs around $8 a day, while the Blue Garage costs around $10 a day, and the Red Garage costs around $20 per day.
- If you have just arrived at the airport in Boston and are feeling a little lost, the airport offers several public service information booths located throughout the airport to assist you. You will find the booths on the baggage claim area of the Arrival Level. The representatives here can provide you with information about things like foreign language assistance, ground transportation, and parking.
- Austin is a city that is well known for live music and a trip to the airport here is no different. There are locations near both Gate 11 and Gate 19 where live music happens on a regular basis at the airport.
- If you are traveling with children on your trip to Boston the airport in Boston offers a number of amenities for parents. These include changing tables in both men's and women's restrooms as well as some assisted care restrooms. Nursing moms will also find nursing rooms in all of the terminal buildings.
- If you have some time before your flight to Boston you'll be happy to learn that the Austin Bergstrom Airport (AUS) is well known for its extensive collection of artwork. This artwork is spread out through the entire terminal complex and offers a peek into some of the work of local Austin artists.
FAQs for booking flights from Austin to Boston
Top 5 airlines serving Austin Bergstrom to Boston Logan Intl
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20585 reviews
8.2Boarding
8.2Comfort
8.5Crew
7.9Entertainment
7.7Food
Cons: "WiFi to work on the plane"
Cons: "Boarding members kept me for no reason to my Cary on bag"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "Staff was courteous and helpful. Loved all smiling faces"
Cons: "Great people to fly with JetBlue"
Cons: "Newer plane with bigger screens"
Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."
Cons: "Flight was 3 1/2 hours delayed. In-flight entertainment system didn’t function. They didn’t perform a beverage/snack service. Very poor overall. Disappointing."
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Cons: "One hour delay on plane. Over weight. Hot plane. Uncomfortable"
Cons: "Our flight was delayed 4 times. We then sat on the runway for an extra 45 minutes because someone’s tv did not work. We missed our set transportation which was already rescheduled 4 times and had to pay $150 Uber to get home"
Cons: "Overhead bin space"
Pros: "JetBlue always offers great service, entertainment and snacks."
Cons: "Nothing except the weather. A little windy and bumpy. :)"
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Pros: "Wasn’t a full flight so middle seat was open making it more comfortable. Smooth ride. Good crew."
Cons: "TVs weren’t working so they had to re boot mid way through, all movies re started so had to wait or re watch the parts you did already. Also my screen cut out several times and had a green hue."
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Pros: "Crew was friendly and professional as always"
Cons: "JetBlue services Boston with its Embraer fleet, which is horrible. Got water dripped on me by the AC, chair didn’t recline, bathroom had no running water, plane was delayed due to mechanical problems. Thank god they’re getting rid of these planes."
Pros: "Service"
Cons: "Seat cushions need to be replaced! Plane seats were not cleaned either"
Pros: "Non stop.. wuiet"
Pros: "Great crew and service"
Cons: "The delay was longgg but I know that couldn’t be avoided"
Pros: "Very smooth flight and all the staff were really nice."
Cons: "They really shouldn’t take 20 minutes to advertise their credit card mid flight."
Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."
Pros: "We upgraded to the “extra legroom” seats and they were so comfortable. The free entertainment was very nice and made the flight time pass quickly. The crew was friendly, attentive, and kind. We are looking forward to flying with them again."
Pros: "Flight attendants were great."
Cons: "Red eye flight was delayed over an hour. Caused me to miss my connection in the AM, my two new options were an out of state airport or a six hour wait at the airport. Unfortunately the girl who sat next to me had panic attacks and ‘seizures’ the whole flight long, requesting medical personnel on board and the constant attention of the attendants. No sleep to be had. By far my worst experience flying all around."
Pros: "I had my 3 hours wasted. All or some TV are busted and doesn't work. It's loose connection as front seat move sometimes you see sometimes you don't. I used to book JetBlue only bexause.tbus is the only airline that offers TV service and but it's time has changed and service has degraded as it seems. I would recommend to fix the TV and or at least put bigger screen. I fly from India to Dubai that is same flight time and they offer same service that they offer in their emrites double floor plane except smaller screen but same function. I am disappointed with the entertainment service and going forward I would not be willing to go with JetBlue unless I don't have any choice. Thanks Neo"
Cons: "TV"
Pros: "There was no WiFi on our jet blue flight due to technology issues which was very sad since I am online graduate student hoping to get homework done on my flight while traveling back home."
Cons: "Customers were just told over the plane announcements never mind prior to boarding our plane in the waiting area."
Pros: "Very apologetic About the weather delay which they have no control over."
Cons: "The flight attendant wasn’t friendly and the airplane was 20 degrees I asked her to turn down the air a bit but it never happened"
Pros: "The seats were comfortable."
Cons: "Flight was very late leaving Chicago. We sat on the plane for quite a while (over 30 min) shut up tight with little air circulation AND no information about why we were not leaving the gate. Flight crew were not very friendly - almost "marched" up and down the aisle and barked at people."
Cons: "Flight delayed from Raleigh to Boston due to weather. Flight time moved up slightly and we were told by Mike at gate C-8 that we would make our connecting international flight but we didn’t. Total nightmare. Incompetence everywhere’s we looked with this airline. STAY AWAY!!!!!!!!!"
Cons: "Four hours late"
Cons: "Published movies wan’t running; no information provided by crew."
Pros: "is how comforting that the pilot spoke to us in a generous + friendly way \ 'twas reassuring as the flight attendant seemed disinterested + less able to exude a fruendly manner / I get it - short trip, wknd which she may wish she had had off BUT there may be one person really uncomfortable+not travel savvy that she couldve noticed...Also why review soda+salty snax?"
Cons: "1/2 hr late"
Pros: "Crew was awesome."
Pros: "Crew was great - friendly, helpful."
Cons: "We were in last row and seats don’t decline. No way to charge my phone."
Pros: "Great crew and comfortable seat, generous drinks and snacks."
Cons: "Flight was delayed twice, and then boarded even later than second delayed time."
Cons: "Delayed two hours"
Pros: "They were very efficient on getting people on the plane"
Cons: "I had gotten sick on a flight....just a little and did not receive alot of help from staff as there was no bag for me in my seat. I had to clean up the area. I also found there was not spray if needed for this sort of accident. Other issue - which is just a general is people who bring the big suitcases and people who have smaller cannot get it in overhead due to the size. Also the fees for a second bag is ridiculous and it was unfortunate that I had to pay as if I did not then I would have been over. either way....lose lose"
Pros: "Larger seats and more leg room than United which we usually fly. Very accommodating and nice personnel all of whom happen to be women today."
Cons: "Old seats, poor air, water problems, lack of communication from crew"
Pros: "JetBlue's product is predictable and overall one of the better products on the market."
Cons: "Got stuck in a middle seat. Always sucks."
Cons: "That there were no alternatives"
Pros: "Lost baggage but it was delivery to hotel less than 2 hrs. Not so bad"
Cons: "No in flight entertainment 1 lousy bag of pretzels"
Pros: "Always a fan of JetBlue - boarding process, flight crew, snacks, wifi, TVs. Great experience."
Pros: "My experience was definitely improved because I happened to be traveling with my elderly mother, who needed wheelchair assistance. Thanks to her, we boarded early and had aisle seats near the front."
Cons: "My tray table was broken. I'm tired of the same unimaginative snack choices."
Pros: "easy boarding, plenty space, kind and helpful crew"
Cons: "delayed flights both ways, very cold air conditioning (which a flight attendant did adjust after I asked), sound didn't really come through headphones - very scratchy"
Pros: "The staff was so friendly. They accommodated a bachelor party's request to collect wedding advice from fellow passengers on a napkin and recognized a few birthdays. The stewardess making the announcements was very genuine in her well wishes and being part of everyone's day."
Cons: "40 min taxi time but not much we could do about that."
Pros: "The flight was great! It was even early. The crew was awesome!!"
Cons: "Nothing to complain."
Brian the flight attendant was rude and completely unprofessional
Pros: "Good organization, good hygiene, polite crew."
Pros: "Very friendly crew!"
Cons: "Way exceeded my expectations!"
Cons: "Significant delay of departure."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "price great; direct flight;"
Cons: "cramped"
Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"
Cons: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Pros: "The crew was super friendly and professional. Enjoyed the reworked safety message before take-off."
Cons: "The Comfort+ seat, while it had plenty of leg room in front, had a small width-box that many Americans (being larger than perhaps they should be) will find extremely uncomfortable at best, and unable to fit in at worst."
Cons: "Smooth flight, great crew."
Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Seats are fine. Ordering system is up to date."
Cons: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "No in flight entertainment behind the seat"
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Pros: "Good seating, great food, good service."
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Cons: "Slight delay of flight"
Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"
Cons: "Boarding was disorganized. Snack mix tasted plain."
Cons: "Seat didnt recline and very tight between passenger seats"
Pros: "Very friendly crew with a clean plane!"
Cons: "N/A"
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Good landing, great service."
Cons: "Nothing."
Pros: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Cons: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."
Pros: "Delta employees exceedingly cordial. food poor to moderate, seating space impossibly small but pillow and blanket were provided"
Cons: "seats too close from front to back, and not adequately cushioned"
Cons: "Double booking and payment of flight. Dropped flight bookings. Not a good trip"
Pros: "No delay and friendly crew!"
Cons: "Not much leg room and the coffee was horrific."
Pros: "Quick boarding"
Cons: "N/a"
Cons: "Dripped on!!!!!!"
Pros: "Flight itself uneventful"
Cons: "Lateness"
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Cons: "Seat did not recline."
Pros: "love that each seat now has a USB connection to charge your phone"
Cons: "headphone jack to watch movies shorted in and out constantly"
Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"
Pros: "Happy to get an earlier flight - and was put in ComfortPlus"
Cons: "Small plane, no entertainment (movies, music)"
Pros: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Cons: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Pros: "Friendly crew with modern plane"
Cons: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Pros: "Courteous crew and smooth flight"
Cons: "Nothing"
Pros: "Food available was good."
Cons: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Cons: "You overbooked your capacity and gave me an option to fly to LAX and find my ride home. Unbelievable."
Cons: "The amount of space! I’m only 5’7”, 125lbs and I was absolutely squished in this seat. Oh and we waited an hour in the tarmac for a maintenance guy to fix a computer? Why can’t they figure this out before we board? It’s better to sit at the gate than in your cramped airplanes."
Pros: "Flight diverted. Poor communication"
Cons: "Realistically explain options of what may happen due to weather issues"
Cons: "Crew only came by once for drinks, other flights they have come by two or three times. At the end of flight they said they were coming down to collect trash but never did."
Cons: "Everyone was very rude and would not answer questions and flight very delayed. No bad weather conditions"
Pros: "The steward was super friendly."
Pros: "That I took off and landed safely."
Cons: "The attitude of the employees."
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Pros: "Price for a very short notice trip, ease of online booking, very informative staff. Also, able to readjust my seating assignment."
Cons: "Unfortunately, the pilot assigned had a car wreck coming to work that morning. The delay was not bad, but my timeline was tight. Still, very grateful that a suitable replacement was found. The delay could have been much worse."
Pros: "Amazing Crew"
Pros: "Great short flight"
Pros: "Quick boarding, nice plane, tv at every seat."
Cons: "T.v. kept getting interrupted, and the automated voiceover would be followed by a person saying the same thing."
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Cons: "The legroom on AA's new planes is atrocious."
Cons: "inflight entertainment wasn't working on my seat only which made my 6 hour flight seem even longer :("
Pros: "Boarded well but held for late connecting passengers, which is fine with me."
Cons: "Crew less than pleasant it seemed."
Cons: "Seats in the plane not good, overall an old plane looks like."
Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."
Cons: "We were told that our flight could not leave due to the absence of the pilot who was flying in from Detroit. Not sure why there was not a pilot available when there was a plane available."
Pros: "On time!!!"
Cons: "Small chairs."
Cons: "We flew from Rome to JFK and arrived at 12:40 pm only to find out that our 3:30 pm flight had been cancelled a long time ago. No one had notified us of our new booking on a 9:10 flight to Boston. No one at American or British Airways could provide us with an earlier departure or compensate us to take alternative transportation. Our 9:10 flight was then delayed until 10:50 pm. We arrived in Boston at 12:02 am, 11 1/2 hours after our arrival at JFK from Rome. This was not a very friendly welcome home. We never would have booked such an extended delay as we only live 4 hours from New York City."
Pros: "One was great and one was not helpful and was condescending"
Pros: "The crew was very kind."
Cons: "There was an issue where someone had boarded and somehow taken my seat. I was asked to wait until the very end and then allowed in my seat once the passenger in my designated seat was asked to deboard the plane. I don't know how that could have happened."
Pros: "Great boarding, crew and seating space"
Cons: "Bathroom line for some reason was always long. Entertainment via wifi was just ok. Older movies only. New movies on the tiny screens that come down every 4 rows or so."
Pros: "Liked that there were easily accessible power ports"
Cons: "My entertainment system did not work"
Pros: "Everything"
Cons: "Nothing"
Pros: "NOTHING"
Cons: "Everything. Flights canceled due to "weather" but every other airline was flying to these locations and the customer service experience was miserable at best."
Pros: "On time arrival"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "Staff was polite and friendly. It was a great experience!"
Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Cons: "The entertainment system in my seat was broken. Was a bummer since we added a extra hour ground hold for weather."
Cons: "not enough space for legs, no food, flight attendants not especially nice, a long delay, ..."
Pros: "Big comfy plane"
Cons: "The orange juice"
Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."
Pros: "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
Cons: "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"
Pros: "Staff was wonderful."
Pros: "Safe, smooth, on time flight."
Cons: "Older plane. This was my return trip and the pane I took to my destination was much nicer. I feel like I should get a discount for an older plane."
Pros: "Nothing really."
Cons: "The plane was freezing, then it was boiling hot. There was no happy medium. Never had this issue on a plane. The crew would not shut up. They talked endlessly on the speakers, which were blown out and had some sort of buzzing feedback which made listening unbearable. I hated every minute of this flight and was so glad to be off the plane."
Cons: "Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided"
Cons: "Old plane"
Pros: "the crew handled the lengthy delay as well as they could, seems like they didn't have any information either which is ridiculous."
Cons: "We boarded the plane at 1:30 for a 2:00 flight, there was a filter out in one of the three bathrooms; the option to take a 45 min flight without use of the restrooms was there, we were told to use the restroom if we needed to before the flight so everyone did... then we continued to sit on the ground for two hours. After two hours we were allowed to get off the plane, 20 minutes later back onto the plane, backed away from the gate and then pulled into a different gate and were told to get back off the plane. At this point we were given no info or direction but to go talk to special services if we want to re-book a different flight (sold out until at the earliest 8:15pm). After about an hour they announce they are re-boarding the original plane, takes another 45 minutes to board the plane, then we are told two separate issues caused this lengthy delay one was a filter in the bathroom and the other was a thermostat... seems like very basic standard maintenance issues that could have been avoided with routine checks. We were offered zero compensation, the trip took over 6 hours in all to fly from Philadelphia PA to Boston MA; a trip I could have driven in less time. I continue to have issues with American Airlines and "mechanical" delays, the last flight i was on From Charlotte to Baltimore was delayed an hour due to a strap in the cargo area. I don't understand the logic behind the decisions made to hold the full plane over 5 hours instead of taking a 45 minute flight, but I will say the crew was very apologetic and handled the situation well."
Pros: "Good flight."
Pros: "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."
Pros: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Cons: "No complaints here!"
Cons: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."
Pros: "No weather issues this time"
Cons: "Nothing good flight"
Pros: "Monica the attendant at the gate was SUPER cheerful! She had a smile on her face and was funny too! She did a great job,"
Pros: "Crew was warm and friendly"
Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"
Pros: "Flight was good and I am satisfied."
Cons: "My entertainment set didn't work because the headphone jack was broken so that was a major bummer."
Cons: "Legroom, bin space, food"
Pros: "On time"
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Cons: "6h delay is rough because of plane shuffling"
Pros: "The flight departure was on time and boarding did not seem as challenging to me. Newer aircraft and very friendly crew. Is the friendly skies back?"
Cons: "The seating and chance to keep my luggage"
Cons: "Still have not left."
Pros: "N/a"
Cons: "There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight."
Pros: "Friendly staff"
Cons: "Too cold"
Cons: "United delays."
Pros: "Crew was excellent"
Cons: "N/A"
Cons: "taxi time longer than fly time"
Pros: "crew very warm and welcoming"
Cons: "no leg space (I am six feet tall)"
Cons: "Because of missed connection I had to go from Dulles to Reagan airport"
Pros: "Good service"
Cons: "Crowded"
Pros: "It was ok"
Cons: "Too much confusion on seating...people were moved because of double seating then I was asked to move I seat back. I only agreed so the parent could sit with his two children"
Pros: "Flight was on time. Flight attendants polite and professional."
Cons: "Check in was chaotic. Seats cramped. Internet expensive and unreliable. There has to be a better way to run an airline."
Cons: "Wouldn't let me bring my bag even though there was plenty of space."
Pros: "We liked the crew, they were helpful."
Cons: "We did not like the video on the United flight that used the app. We were not told about this until it was too late and the instructions were not good for how to get the app--they were misleading. I had to go to the app store, not the United website. Also, our seats were changed without our knowledge and the flight description for the flight from Austin to Washington, DC, specified complimentary lunch and there was no lunch unless you wanted to buy it. This should be more clear, so that I can bring my own lunch if there will be none provided."
Pros: "Service"
Pros: "Danny and tansha were friendly . They looked like they enjoyed their jobs. The kind of people that if we met on the street I'd want to hang out with."
Cons: "The run through the Huston hub, to catch a flight in 10 minutes."
Pros: "Good staff."
Cons: "Couldn't change flight and it was delayed."
Pros: "Boarding was easy, seat was good for economy."
Cons: "Although it was a short flight it was not great. We departed late having to run through Houston to our next termunal halfway across the airport. The flight was very hot, no cool air from the vents. Very turbulant...but no bad weather."
Pros: "The flight was 3 hours late, for 'weather conditions' as we were told. We've been given no compensation or vouchers. Communication was super poor: displays still showing the originary boarding time. And then suddenly they started birding before the time announced."
Pros: "Pilot communication was great"
Cons: "Gate and customer service agents are not helpful and not on the same page."
Pros: "Missed my flight so I ended up staying overnight in the airport to catch the 5:25 am flight the next morning. One of the cleaning staff found a blanket for me which really helped since it was incredible cold in the airport."
Cons: "Security line at BWI is extremely long and under staffed compared to other airports. There was not enough legroom and the flight attendants pressured people to check baggage when there was plenty of room on the flight to stow luggage."
Pros: "Crew was friendly."
Pros: "nothing!!!!"
Cons: "Flight was cancelled and had to fend for ourselves to get to boston. Ended up getting to boston at 12:30 am when I was supposed to get there at 1 pm. Will try and get a voucher for this awful trip."
Pros: "Flight itself was short."
Cons: "It took longer to board and wait to take off than the entire flight lasted. Deplaning and receiving gate checked bags seemed to take longer than normal times. One of the attendants (don't know his name, but he had glasses) was not pleasant. He seemed to want to be anywhere other than there."
Pros: "Germán, one of the stewards on our flight, helped a fellow passenger who fell ill mid flight. He remained calm throughout, knew exactly how to assess and handle the situation, even helping the spouse who was emotional given her husband's condition. He tended to the family the entire flight. He went above and beyond and I hope he is recognized for his outstanding and exemplary efforts ."
Pros: "Boeing 777; smooth flight across country."
Cons: "Plane late departing because of late arrival of aircraft. Literally no gate update announcements with explanations until within 15 minutes of boarding. Consequence: no food, and no explanation from cabin crew about menu change. Food choices then were unappealing. Movie selections were mediocre."
Cons: "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."
Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"
Pros: "Direct tv"
Cons: "None"
Pros: "Airline attendants were friendly and attentive."
Cons: "I sat in a window seat, yet had no window. I travelled with two other people, and none of us were able to sit together. The seats were more cramped than any other plane I had been on. The light above me was not even strong enough to illuminate the words of the book I was reading, so thankfully there was still some sunshine. There was also no in air entertainment, which I feel like is usually a standard on most planes nowadays."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Pros: "One of the friendliest and most customer friendly flights I've had in a long time."
Pros: "The promptness on the flight -the friendly crew - arriving on time means the most, also the flight itself was smooth"
Pros: "They were on time."
Cons: "They changed my seating choice."
Pros: "They were on time."
Cons: "It was very uncomfortable."
Pros: "not a damn thing"
Cons: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Pros: "We arrived 10 minutes early which allowed me to catch connecting ground transport"
Pros: "The service was great and the staff were very accommodating and understanding of my dads needs."
Cons: "The arm rest would not come down on his seat and it was very hard to get him seated."
Pros: "Best I can say is that I'm home safe and sound with my luggage"
Cons: "Long delay, many passengers were rebooked elsewhere. Boarding is awkward and too many segments slow it down. Staff were indifferent. Internet connection was abysmal. Couldn't get any entertainment."
Pros: "Short flight and ran on time."
Cons: "While waiting at Newark on my layover, there was nobody at the gate to assist with seating assignment (which had not been assigned as my flight was oversold)... I didn't get my seat until stepping onto the plane/bridge. While there was nobody available to even tell us what was going on regarding seat assignments until 10 minutes before boarding, there were 4-6 United employees sitting in chairs right next to our gate chit chatting (being paid to do absolutely nothing), who couldn't even tell us what was going on (what a waste of resources)... Even the manager took 15 minutes to carefully set up the line walkways coming in to customer service... like it had never been done before and she had to reinvent the wheel."
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Apparently, Frontier in Austin flies out of another terminal. So although we arrived at the airport an hour and a half in advance of our flight, we needed to wait for a shuttle, and then shuttle over to the other terminal. When our family of six finally arrived, there was no one to check our two prepaid bags. Already checked in, I headed through security to the gate for help. The poor woman at the gate had an impossible job and could not help me until the plane had been boarded and left the gate. She assured me that she would get us on the next available flight when she had a minute. Unfortunately, the next available flight was over three days later after Christmas. We were forced to buy 6 last minute tickets with another airline (to the tune of a large mortgage payment) to get home for the holidays.
Cons: "The baggage fees are ridiculous and infuriating , but at least they try hard to communicate them."
Pros: "Captain was informative but not too talkative. Left on time and arrived 20 min early"
Cons: "It was a 6 pm take off and the only food available for purchase was a “snack pack”. A tiny piece of beef jerky with crackers, cheese, and 10 Chocolate covered blueberries for $6.00. Made the mistake of not eating before and was silly to be expecting more from a discount airline I guess."
Pros: "The flight was cheap and no real issues with it. I'm just looking for a cheap flight and no bags lost/delayed and I think Frontier is great! 10/10! :-)"
Cons: "Gummi Bears were out of stock on the plane but no big deal since I bought almond M&M's instead. There isn't too much leg room I guess and no TV or radio but considering the price is cheap that is to be expected. 10/10! :-)"
Pros: "Definitely can't beat the price, especially for a non-stop flight halfway across the country. I had plenty of room in my seat even with my backpack under the seat. The drink and snack selections are pretty decent."
Cons: "Delayed to start and it took a while for all the bags to be loaded. Once we arrived it took over an hour from the time we touched down to when our bags arrived at the baggage claim. Ended up finally leaving the airport an hour and a half after the time I was originally supposed to arrive."
Pros: "I got to where I wanted to go"
Cons: "I reached out to your customer support already about this, but haven't heard back. The departure time (for both legs of my trip) that was confirmed with my purchase from Kayak was incorrect and caused a major inconvenience. I'd very much like to receive a response. My email addres"
Pros: "I got to my destination in one piece"
Cons: "By the time you pay for your luggage it’s the same price as another airline with comfortable seats more amenities, an actual gate to board the plane vs stairs on the runway,it wasn’t in the main terminal and there weren’t many options for food, the terminal was to small for the amount of people and the plane was delayed coming and going in both directions 6 days apart."
Cons: "Gave me a plane that work and more comfortable very very very uncomfortable"
Pros: "Flights to and from where not pleasant I think the staff is very rude!! I think the women that did the announcements was inappropriate the way spoke she sounded like a phone sex operator. The flight attendant yelled at women who wanted water!!! The flight was delayed it was not pleasant"
Cons: "Everything"
Pros: "We arrived slightly earlier than expected"
Cons: "Nickeling and diming sucks, stop selling credit cards, the boarding process was disorganized and chaotic"
Pros: "Nothing"
Cons: "First flight of the day delayed with no notice Horrible Customer service Frontier is the worst!"
Pros: "The plane did not crash."
Cons: "Aside from a 3 hour delay that made me miss my appointment for the day, *all* available seats are premium seats with a charge assigned if you choose one. But they magically get you one for free if you don't select one. The seats are TERRIBLE - uncomfortable and don't recline. They charge for a carry-on. Don't fly Frontier if you can afford any other choices. Even water or soda is $3."
Pros: "Nothing very disappointed with Frontiers service"
Cons: "From Ontario to Austin we were charge $50 for each carry on luggage we 1 for me 1 for my husband total $100 charge From Austin to Ontario carry on luggage was free why?Im filling complained about the airline"
Pros: "It was a direct flight and the flight was on time."
Cons: "the baggage fees were outrageous and made this trip much more expensive than if I had gone with a better airline. There is no wifi on the plane and while you can buy everything else, there is no option to buy wifi which is the one thing I would have paid for. The staff was unfriendly at best and one was very rude and frantic. I will not be flying this airlines again!"
Pros: "Air hosts and hostesses"
Cons: "Need more leg space"
Cons: "Extreme turbulence. Crew didn’t do anything to inform or keep passenw"
Pros: "Easy check in and boarding"
Cons: "My neck pillow"
Pros: "Bad!"
Cons: "This is really weird. First of all, I booked the flight without paying attention that I was redirected to a flight booking website called Kiwi!!! I wouldn’t even recommend that you guys co-work with this kiwi website. I booked the flight with 20 hours layover, fine, I wanted to, to save money. But I have done math wrong and I realized I have to be on Portland by Sunday not Monday. So I go ahead and try to do manage booking and just change the date! I did but their portal just made me pay for 250 or something I don’t remember for the flight from Charlotte to Portland and I thought they will reimburse me part of original flight price after deducting any fees. But No it’s like nothing really happened and the most ridiculous and unprofessional thing they do is someone can’t reach out to any representative for this company. At all. It’s like they know, they are messed up so they avoid being on calls! How bad this is. Even when I get a number for them it’s not even free call it’s an international number. And after all of these, I get notifications from kayak, I don’t even know why. If kayak is stating that it’s nit responsible for any issues that could happen between a customer and any page he/she got redirected to, so why am I even getting notifications now? If you can really discuss and solve this out for me with the least I can get from this website called kiwi, I would appreciate it. Otherwise, I’m not even using either. Thanks It’s me Muhammad - 9893957358"
Pros: "Love the flight price!"
Cons: "As expected, everything else is a la carte."
Pros: "That y’all kept changing the times from 3pm to 8pm to 4am to 11:45pm"
Cons: "Y’all made me super late and missed an very important meeting ... you guys gave us an 15 dollar voucher like what good is that for 8 hrs of waiting ... believe me when I say after this trip I will not be using your company for anything ever again ... I can’t believe y’all"
Pros: "Drinks"
Cons: "Staff not letting us move with plenty of open seats !"
Pros: "Everything was very nice."
Pros: "I like that southwest flew out of the same terminal Bc after the nightmares I walked over and happily paid full price for Southwest."
Cons: "2 agents for 300 bags in the same time window is not only unexpectable but poor customer service. Several people including 6 people in wheelchairs were deeply effected by this event not to mention. 100 of passagers without a answers. There was no staff at the 3 gates ! Even before the planes were scheduled to take off."
Cons: "crew was loud and unprofessional. they were talking the entire flight very loud and then talked about bad experiences they had in the past and their party lives.."
Cons: "I missed my flight because traffic made me late and no one was at the counter to check my bag and issue a boarding pass"
Pros: "I arrived safely, so that's pretty much all I care about."
Pros: "They got me from A --> B without any hassle and on time, aircraft was clean and reasonably comfortable."
Cons: "I object to paying for anything and everything, especially baggage and seats."
Pros: "we arrived in good time with no mechanical problems. the plane was clean."
Cons: "the seats are just horrible. I had to laugh at the nickel-dime charges to get to the final cost, but I knew that was coming, except the charge to pick a seat. since standing isn't an option, I think that is gilding the lily a bit. the seats, though, are glorified lawn chairs and it was hours before I could walk comfortably. hawking snacks and credit cards was annoying. it's not likely that I would fly them again."
Pros: "The actual flight was good...Pilot took off and landed well. Informed passengers of upcoming turbulence (which wasn't to bad)."
Cons: "The flight attendant responsible for taking the orders in seats 22 DEF, totally ignored me. She didn't ask if I wanted to buy anything. Maybe because I'm black she assumed I couldn't afford to buy anything?!?! Anyway who cares?!? No one reads these reviews or will do anything about it!!"
Cons: "I was charged $60 for a gate check on a carry-on bag, because I was not aware of this nor informed by the check-in associate at the counter. Frontier is notorious for having rules, and I thought I was following all of them properly. I can't be researching which airline accepts or doesn't accept carry-ons...This should be an inherent right as a flyer. It's not worth the lower fare they tease customers with."
Pros: "Gate agent was fabulous"
Cons: "Thisvwas my first flight with frontier. After being delayed 2 hours they cancelled our flight with no explanation. The re booking process was a nightmare. Frontier employees at the airport gave passengers completely different information than those at their customer service center. Lots of unhappy people."
Cons: "Flight cancelled"
Pros: "I got to Chicago sadely"
Cons: "They charge for air to breathe and the crew is so rude and inconsiderate"
Pros: "The timing was perfect - both flights even landed early"
Cons: "It looked like seat selection was required on the web site (paying for it), when it in fact is not, slightly deceiving"
Pros: "Fast boarding and friendly crew"
Cons: "Had to pay for all food and drinks"
Cons: "I was never notified of a time change and had to rebook with south west for $280 very angry with the whole experience. Will never fly Frintier again."
Pros: "The crew was friendly & the flight itself was cheap."
Cons: "They charged for, literally, everything (any/all checked bags/carry-ons except a purse, any/all food and drink). I'm sure they would have charged for the bathroom usage, if given the opportunity. The leg space was extremely minimal; you feel squished."
Pros: "Flight departed and arrived on time."
Cons: "Seats did not recline, we're very uncomfortable, little leg room, no free drinks or snacks.Frontier charges extra for everything now."
Pros: "Return flight crew was hilarious!! they made the delay in flight seem like nothing! They were awesome!"
Pros: "NOTHING."
Cons: "In my lifetime of flying across four continents and dozens of airlines, Frontier is by far the worst. I arrived at the airport an hour before departure. I arrived at the terminal 50 minutes+ before departure. I attempted to check in at the kiosk, but was told to go to the check-in desk. I stood in line at the the check-in desk, and arrived at the front of the line more than 40 minutes before scheduled departure, only to be told that the Frontier computer system would not allow check-in to print a boarding pass within 45 minutes of departure. This condition of service was mentioned nowhere in the materials for the flight purchase online, nor is it mentioned on the airline's website. The first notice in print anywhere is at the check-in desk, in an ad-hoc sign placed inside a plexiglass display at the check-in desk. The check-in desk workers very politely suggested I call corporate. I called corporate and got the run-around from three different Frontier employees before they hung up on me. I won't give Frontier a penny. I suggest that you don't, either."
Cons: "Seats are so uncomfortable. Then with all the extra fees this discounted fare cost more than if I would've went with my usual pic of airlines. Sat on the tarmac for for over 30 minutes after leaving late from Austin. We had originally expected at least an hour and a half layover and planned on getting some dinner in Denver. With The delay in leaving and sitting on the tarmac we only had about 20 minutes most to find something quick to eat"
Cons: "Once ticket is purchased, then the charges start adding up, extra charge for a seat, extra charge for a bag, they even charge for a soda during the flight. Seats that we paid extra for didn't even recline. Total ripoff, won't fly Frontier again!"
Cons: "First: Don't get to the airport too early because they will not let you check in early. Second: The lack of customer service the counter personnel had was appalling. A customer that was running late was given the runaround and eventually missed her flight because the employees refused to help her."
Cons: "I missed my flight because they closed the check-in counter and hour before departure."
Pros: "Not too much"
Cons: "Compensation was very cheap considering the huge delay. Maybe if they had notified us hours in advance of the delay I could have stayed home until the later departure time, but instead they notified us AT boarding time of the delay, followed by news of yet MORE delay after waiting 3 hours. $100 coupon that expires in 90 days is suuuuper cheap considering... this flight should have been comped!"
Pros: "cheap fair and direct to Philly"
Cons: "The flight was delayed over an hour b/c they didn't have enough baggage handlers working."
Pros: "The plane was clean, crew was nice."
Cons: "The company works like a prostitute: you are fooled into a basic special, then after the lap dance she keeps asking for more money and catch you by surprise for each new level of engagement. I couldn't even checkin online without it asking for $13 bucks to get a basic seat, and paying extra for carry-ons. WTF!"
Pros: "Never friendly, always backed up, even if just 3 ppl in line. Seems person(always seems to only be 1) does not like her job! Just the Austin tx hub. Denver always smiling and flight attendants always happy. Love the price definitely!"
Pros: "The flight was full, but I had a row to myself, so that's always more comfortable. The flight attendants on this flight were outstanding. Friendly and very helpful. We left on time, and the pilot got us there a couple minutes early. That was all great."
Cons: "I did not know that you are charged for carryons. This was a big surprise, which wasn't great. If you check your bag, you're charged as well. For the round trip this will turn into $80 for me, which eats up all savings. If I'd known that would've been fine. I wasn't exactly thrilled when checking into the flight since the price was the main reason I chose the airline. And my carryons were a backpack (under the seat) and an over the shoulder bag half the size of a roll-on for a weekend trip. It also fit under a seat in front of me. (I know since my row was empty and the flight attendant suggested I put it there for easy access.)"
Cons: "Seats were tiny and so uncomfortable. Baggage costs are outrageous."
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Austin - Boston Flights
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