Find cheap flights from Austin to Mérida

AUS - MID

Find cheap flights from Austin to Mérida

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Round-trip
Economy
Austin (AUS)
Mérida Rejon
Sun 12/5
Sun 12/12
Any month
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Good to know

Low season

September

High season

December

Average price round-trip

$465

Good deal round-trip

$404

Good deal one-way

$324
Best time to beat the crowds with an average 19% drop in price.
Most popular time to fly with an average 34% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Austin to Mérida

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $324 or less one-way and $404 or less round-trip.
  • High season is considered to be November, December and January. The cheapest month to fly is September.
  • Morning departure is around 2% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 3 airlines serving Austin Bergstrom to Mérida Rejon

Scores according to KAYAK customer reviews

7.4
Aeromexico
Overall score based on 9,802 reviews
7.5
Boarding
7.5
Comfort
7.9
Crew
7.3
Entertainment
7.0
Food
Airline reviews

Pros: "Good movies"
Cons: "I was told that I can make a change with no extra cost to me. Yea right what a rip off. I paid double for a the tickets."

Pros: "Crew needs to smile more! :)"
Cons: "warm food!"

Pros: "Speedy service & easy to navigate."
Cons: "Only COVID being under control!"

Pros: "Fast boarding and very nice crew. The airports in Mexico City and Merida are super sparkling clean!!!!!!"

Cons: "space"

Pros: "Clase Premier, love it. Great seats, entertainment and food"
Cons: "Maybe no children but, I understand"

Cons: "This flight had hidden bag fees. Also, it took over an hours for bags to come out the carrousel."

Pros: "The crew"
Cons: "No delays. Had delays on both flights."

Pros: "Crew was great and the flight was nice other than the one issue."
Cons: "Lady told me my bag was too big and tried to force me to check it. I’ve flown all over the world with this bag and never had a problem. Also when I walked down to the plane, I just walked right in and the bag fit perfectly and nobody said anything. She needs help with how she handles these things."

Pros: "Sitting in the forward part of the cabin was better."

Pros: "They serve some food"
Cons: "Charge for bags Left late"

Cons: "I don’t like the food"

Pros: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Cons: "Nada."

Pros: "One of the meal options was vegetarian. When I asked the flight attendant about it (I’d forgotten to request a veggie meal) they mentioned there was an extra vegetarian meal and got me that instead, which was even cooler."
Cons: "My screen didn’t work / worked erratically. Luckily there was nobody in the middle seat next to me and I could use that one."

Pros: "We arrived 14 minutes before itinerary !"

Pros: "We weren’t sure made the right decision to fly on Aeromexico to Sout America (12 hrs of flying each way). The trip could not have been better! Their service far exceeds the quality of all but a few of US-based carriers. I wouldn’t hesitate to fly again with them. In fact, I will seek them out!"
Cons: "The only negative I have is their boarding procedure is a little more chaotic"

Pros: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Cons: "The food. Was so-so"

Pros: "I like the staff, the seats, the entertainment"

Pros: "At check in was given an emergency exit seat with leg room which was lovely since I'm tall."
Cons: "Cold ham and cheese on bread... Was cheap and gross. WiFi didn't work the whole flight. Insensitive flight attendants assume I'm with others as a family just because we were black. Not very friendly at all. Safety video makes it seem like everyone in Mexico/on their flights present as white. Should have more diverse actors. Get it together and be representative of the population you serve."

Pros: "Captain and crew were really nice Airplane was clean"
Cons: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"

Pros: "Good flights. Good prices."

Pros: "They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage"

Pros: "Arrive on time, excellent flight."

Pros: "Everything once we boarded"
Cons: "Customs, Mexico City airport was awful. Had to deplane on the runway, load busses, wait,wait some more. Super long lines to get through customs. Wrong info on departure gate. No signs, very poor information."

Cons: "When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. I'm very very upset. I took my vacation from work and didn't go on my vacation."

Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Cons: "It was too cold on the plane."

Cons: "No AeroMexico staff at Lima airport when we arrived, as recommended, 4 hours before our flight. No place to check in bags until 3 hours before boarding, and that point there was a huge line."

Cons: "My flight ended up being cancelled from San Jose to Mexico City back to Portland OR. Aeromexico told me there was no way they could get me home that day and that they would pay for my hotel, food etc. i cried my eyes out and begged to get me back to America. Somehow after about 30 minutes of back and forth, Austin Lopez with Aeromexico saved the day!! He got me several connecting flights back to Oregon and I was home the next morning very early. He was very sweet and caring. I wish I could tell his boss how amazing he was! Thank you again Austin!"

Pros: "Smooth ride, great staff."
Cons: "Wish there were outlets."

Cons: "P"

Cons: "I was sent to 2 different locations in the airport and missed my flight because of incompetence so I had to pay $1200 extra for another flight to get home."

Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."

Pros: "Staff on board was friendly and professional"
Cons: "Check in counter was closed more than an hour before flight even though electronic tickets weren't working!"

Pros: "The flight was good. It crashed zero times. I was pleased not to check my carry-on bags. The in-flight meal and movie selection were both really great."
Cons: "The servers were a bit rude--they spilled juice on me--but, to be fair, I was failing to speak spanish, which is also very rude. The only tough thing about this flight was that we changed gates about 4 times, then got switched to a very distant gate at the ass-end of the terminal (literally, the lights were flickering. It was eerie.) THEN we had to take a bus out onto the tarmack to get onto the plane. But that's a small inconvenience considering we travelled from Mexico City to JFK in like 5 hours."

Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"

Pros: "Me molesta que cobran la maleta y nos cobraron 500 pesos vuelos internacionales deben dejar una maleta libre"

Pros: "This company still have the old fashion where the customer is number one!!, thanks the price are amazing and the ser is as well."

Pros: "Didn't like much."
Cons: "Seats don't decline much. Worst of all, no pillow in business/ first class"

Cons: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"

Cons: "Aeromexico lost our luggage"

Pros: "Good!"

Pros: "Chairs where comfortable"

Pros: "For a 5.5 hour flight its ok, the seats have enough space, one meal is provided and a snack. Entertainment options were ok, a couple of new movies."
Cons: "Since we get to the airplane as soon as other passengers arrive in the same plane, it is not very clean, how much can they clean it up in 15min? Also, no pillows or blankets. This was not an economy or discount airline so I dont think its acceotable."

Pros: "Brand new plane with comfortable seats, lots of free in flight entertainment, free snacks, starbucks coffee, charging outlets, on time."
Cons: "Healthier food options would be good."

Pros: "Different movie options"
Cons: "- Flight was late. They are always late. - At arrival in Cancun, the purser's announcement contains wrong local time. They announce 11:20 pm instead of 10:20 pm. Is it not supposed that they must inform correctly this important details?"

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Pros: "El vuelo y el servicio en el vuelo fueron Muy buenos y volveria a viajar con AeroMexico si no ubiese tenido tan mala experiencia en con el personal del aeropuerto en el DF"
Cons: "El servicio al cliente! Me atendieron super mal desde el momento del check in! Despues tube un incidente a la hora de abordar el avion con el papel de la visa resultando en la perdida del vuelo cuando pedi de hablar con un gerente me dijieron que no estaba disponible!!"

Cons: "The plane was way too hot. Crew unable to correct it. Also, when the flight was booked, by phone, the Aeromexico agent gave us seats toward the front of the plane. Nothing was said about an extra charge for those seats. Then at checkin, the terminal agent said there would be a charge of $150 US for each seat. We declined so were moved back to row 20. This seemed like "bait and switch" to us, left us angry and disappointed."

"Aside from the 5-6 texts for the flight changing the flight was pretty comfortable"

"very bad experience they closed the flight 10 minutes before the flight girls very bad attention"

Pros: "Nothing"
Cons: "If the security doesn’t humiliate the people"

Cons: "Both to and from austin were delayed several hours. Crew was rude to other passengers. Was not impressed by customer service."

Pros: "The gate agents and flight attendants were true heroes, they did they're absolute best in a terrible situation."
Cons: "American Airlines once again fails to provide the required number of flights and crews for a holiday weekend, and did a terrible job of letting passengers know what the situation with their flights are."

Pros: "Flight on time and covid Prevention was in place."
Cons: "Failed to provide wheelchairs as requested."

Pros: "The crew was amiable. The plane was crowded but clean."

Pros: "The crew was so friendly and helpful and nice. Love the whole online entertainment thing that AA does now."
Cons: "There was an awful flight delay and the reschduling options sucked at first. Once that got sorted to my liking, however, everything else was perfect"

Pros: "Getting from one location to the next. Making sure everyone was okay with the turbulence."
Cons: "There was no Dr.Pepper, took forever for the WiFi to kick in. Only had the biscotti cookies for the snack."

Cons: "The jerks left early despite the fact that security and baggage were backed up. We ran to our gate and barely missed the flight. Jerks! Who leaves early when so many passengers are missing?!"

Pros: "Everything was normal, except ...."
Cons: "Takeoff was delayed twice for a total of 40 minutes late."

Pros: "Crew was amable and entertainment is good with lots of choicest."
Cons: "My seat would not recline. Although many other seats we available I was assigned to a middle seat with both aisle and window occupied. The flight was delayed by 2 hrs. Austin baggage services was closed and check in attendants were unablento help me delivered the luggage that was cracked for replacement. I ended up paying for a 2nd checked bag and leave it at Miami AA baggage services for replacement."

Pros: "How quick American Airlines moves to keep people on time."
Cons: "Nothing"

Pros: "Love the seat. Left side best going to Jackson hole"
Cons: "Bigger snack"

Pros: "Quick, on time, MCE even has some legroom."

Pros: "Fast boarding"
Cons: "More snack choices"

Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"

Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"

Pros: "Flights were on time, professional crew"
Cons: "Seat back screen kept freezing, headphone jack was broken"

Pros: "The crew was awesome"

Cons: "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."

Pros: "Very friendly crew"
Cons: "N/a"

Cons: "Limited legroom is a problem. Otherwise, the flight was fine."

Cons: "Seats in the plane not good, overall an old plane looks like."

Cons: "Mechanical problems deejays the flight and I missed my connection. Uncomfortable seats."

Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."

Pros: "Getting home EVENTUALLY"
Cons: "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."

Pros: "Short flight"
Cons: "They lost our bags in Dallas. The customer service rep was useless"

Pros: "nothing"
Cons: "westjet delayed my flight once again, so I was stuck in the LAX airport for 5 hours"

Cons: "Wanted more food. Haha!!"

Pros: "My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!"
Cons: "Nothing."

Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."

Pros: "easy on and easy off. ontime."
Cons: "a little more room between people and more padding in the seats. also delta used to have a screen in each seat and you could see where you were and how far you have gone and so on. could also see more and music."

Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"

Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."

Pros: "It's just like very other airlines."

Pros: "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."

Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"

Pros: "I like the movie selection"
Cons: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"

Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"

Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"

Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."

Pros: "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
Cons: "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"

Pros: "wifi was great"

Pros: "Infrastructure"
Cons: "Staff behaviour"

Cons: "There was no food offered. The stewardess was not happy to be at work."

Pros: "Staff was wonderful."

Pros: "I made it home safe."
Cons: "However, the customer service was horrible and very unprofessional. I had to leave a loved one behind because nobody knew the rules and regulations on bringing back a pet! Now, I don't have my dog Tyson with me and my fiancé surprised me with him as an early Christmas gift. I won't be flying with American Airlines again!)"

Pros: "I prefer this size plane to the other alternatives."
Cons: "No snacks were offered at all."

Pros: "Boarding was fast."
Cons: "No internet on plane. Plane was older. Seats were not comfortable. Had to wait 40 minutes in hot plane for our gate to be available for our plane to pull into."

Pros: "Free WiFi, better options for entertainment, better snacks (see Alaska Airlines or Southwest)"
Cons: "The snacks, internet prices, and entertainment"

Pros: "Snacks were delicious, flight attendant was very attentive, great conversation—I mean it might have been better because I was in first class, but it was definitely worth the upgrade."
Cons: "Seats weren’t as comfortable as I have experienced before in first class on other airlines (Delta, American)"

Pros: "While i normally fly AA i gave United a try & my flight to Austin was surprisingly comfortable & enjoyable. The trip back was another story. Seated between two very nice but 250lb people who spilled over into my seat. The Entertainment channel was best part of trip and that was uneven."
Cons: "Incredibly uncomfortable. Inedible food that I had to pay for was another frustration. We had a 45 min flight delay. At that point food should be gratis. A good opportunity to create loyalty was squandered. Complete lack of awareness about human essentials."

Pros: "I liked the free in ight movies which makes a 5 hr plane ride a a lot more enjoyable. Having 2 rounds of free beverages was also what I liked. The seats are comfortable, plenty of leg room, love that there are plug/ports to charge you electronic devices."
Cons: "What could have been better especially on a 5hr flight to Honolulu would be free wifi, free meals, if not free meals then 2 rounds of snacks, and I know it's out of the airlines control, but families with their screaming babies who's parents leave the tray down to keep their toddler entertained so she could kick it up and down through out the flight. I feel the airlines should place families with babies and toddlers together on a portion of the plane."

Pros: "They check in lady was wonderful."
Cons: "In flight entertainment kept getting disconnected. Stewardess serving drinks seemed a bit cranky."

Cons: "Had to sit on the tarmac for 35 minutes because our flight was “randomly” selected to wait because there was too much air traffic over Houston. Result: I missed my connection to my final destination. The airline promised that the other flights were alerted of the delay and that people would be there to assist. May departure gate was literally two gates away from my arrival gate in Houston. No one was there to help. No exceptions were made to get me on the flight, even as it was delayed at the gate for 15 minutes, meaning that they could have gotten me aboard. The whole experience made me very angry. After all this, I had to wait an additional two hours for the next flight."

Pros: "Flight was good and I am satisfied."
Cons: "My entertainment set didn't work because the headphone jack was broken so that was a major bummer."

Pros: "Ronald fight attendant made our first time to Europe trip very pleasing. He was amazing."
Cons: "nothing everything was perfect."

Pros: "The pilot team did an outstanding job explaining and communicating our progress in our holding pattern outside of Newark. We still missed our flight but God love em, they tried!"
Cons: "Great airline...change nothing down! Keep the current level or keep raising it."

Pros: "The airplane"
Cons: "The departure was delayed because of weather in Houston. If the Houston flight to SJC would have waited than we could have avoided other delays"

Pros: "Not much honestly"
Cons: "In flight entertainment system is outdated without many good movies. Screaming children and the flight attendants did nothing about them. We boarded very late and I was afraid that I would miss the flight due to UA making us sit on the tarmac forever."

Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."

Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."

Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"

Pros: "Over all flight was good.."
Cons: "Our plane was delayed 4 hours ..I waited at the Austin Airport all day before boarding plane coming from the Atlanta airport due to the outage ..noone was informed of the delay while waiting for boarding. I had missed my original flight and was bumped to a later flight which turned into waiting 8 hours to board ..so, I really was frustrated."

Cons: "The fact that you can not check in online unless pay for checked baggage is predatory and manipulative."

Cons: "No room for overhead bag. The overhead has room for 3 bags over each set of 3 seats. So there’s room for one bag for each passenger. How does united allow the overhead to fill up in an unfair manner"

Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."

Pros: "Flight was delayed causing us to miss our connection in Houston to Bonaire. No flights until 2 weeks and we missed a vacation planned with several friends. All United said was they were sorry. We did get our money back. But not another thing."

Pros: "All of the united staff was very understanding and patient. Since this was the first time that we brought our daughter who is six months old we were both worried"

Pros: "The flight attendants were pretty nice."
Cons: "We sat on the tarmac for an hour and a half while we waited for 'paperwork'. The captain kept trying to make it seem like our fault for missing our connections because we didn't have longer layovers in O'Hare. I barely made my connection. I know other people did not."

Pros: "Delayed, still in Houston waiting for another flight to go back home since last night"

Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."

Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"

Pros: "We liked the crew, they were helpful."
Cons: "We did not like the video on the United flight that used the app. We were not told about this until it was too late and the instructions were not good for how to get the app--they were misleading. I had to go to the app store, not the United website. Also, our seats were changed without our knowledge and the flight description for the flight from Austin to Washington, DC, specified complimentary lunch and there was no lunch unless you wanted to buy it. This should be more clear, so that I can bring my own lunch if there will be none provided."

Pros: "I boarded Lufthansa Flight# 568 on June 1st from Frankfurt to Lagos (my Destination) but forgot my pair of glasses. I made a couple of calls and was finally able to get a contact email address for malik.haruna@dlh.de. He is the gentleman at the NAHCO AVIANCE office. He was not only very professional but went over and beyond corresponding well and was able to get the word across to the Malabo Airport where the flight finally terminated. My pair of glasses was returned from Malabo to Nigeria where I picked it up within a couple of days. I was so overjoyed at this display of fantastic customer service. Great job by the excellent team at Lufthansa. I'm going to remain with Lufthansa for future trips. Signed OF."
Cons: "N/A"

Pros: "The crew was understanding and patient"
Cons: "I was informed by text that flight would be 3 hours late but when I called I was told I would need to get to airport at least an hour before scheduled departure as They MIGHT get a new aircraft!!!! However when I got to airport the flight was now listed at 4 hours late. Then it was listed as 6 hours late and We arrived 6 1/2 hours late. I had missed my first trAin connection and lost part of that fee because of change then had to take UBER from airport to Penn Station in order to catch the LAST train to my home in upstate NY and was so late I could not call people to pick me up so had to take another taxi. The $50 credit you gave us did not even cover my extra taxi fares let alone aggravation AND the TV monitor in front of my seat did not work!! I am a United mileage person who flies regularly but to Texas and internationally but this was worst flight in years."

Pros: "I like that since the fight wasn't full, and I didn't know until after I bought my ticket on kayak that I couldn't change seats. The crew allowed me and my friend to sit together."
Cons: "That the window seat armrest doesn't raise to allow more room that's available."

Pros: "Nothing"
Cons: "My plans for travel were ruined because when I arrived at the airport for my flight I was told it was too late to check my bags, therefore I had to be placed on a later flight which then set off a chain reaction where I lost my rental car and missed various meetings at the event I was supposed to be at my final destination. The main issue was that when I purchased my ticket throughout Kayak YOU NEVER SPECIFIED THAT I SHOULD CHECK MY BAGS 45 MINUTES EARLY OR I WOULD LOOSE MY FLIGHT. YOUR LACK OF CLEAR INSTRUCTION SCREWED UP MY TRIP"

Cons: "There were too many pretzels in the snack mix and not enough of the yummy orange things"

Pros: "The attendants were friendly, knowledgeable, available. Flight was ahead of schedule."
Cons: "Seats uncomfortable and cramped. Cold inside plane. "Free" Wi-Fi free only after you downloaded app. Didn't know I needed to down load app before we took off so then I needed Wi-Fi to download app, which cost money. Noisy inside plane. Ear plugs would be nice."

Pros: "THE PEOPLE WHERE GREAT ."
Cons: "CRAMP SEATING ,CEO,S SHOULD RIDE THESE SEATING FOR FOUR HOURS IN THE BACKOF THIS NOISE PLANES ."

Cons: "Though delayed through no fault of the airline, there was very little effort made to hold connecting flight for a few brief moments so that we could catch up to it"

Pros: "Small plane"
Cons: "Air con too cold. Freezing inside the plane"

Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."

Pros: "Polite, professional and kept us informed"
Cons: "Seats were uncomfortable"

Pros: "Flight itself was short."
Cons: "It took longer to board and wait to take off than the entire flight lasted. Deplaning and receiving gate checked bags seemed to take longer than normal times. One of the attendants (don't know his name, but he had glasses) was not pleasant. He seemed to want to be anywhere other than there."

Pros: "Nothing actually except it was on time.. I do appreciate being able to bring my little dog on board with us although it cost alost as much as another seat. Thanks for letting us bring her."
Cons: "You put us all in very back seats and I am clostifobac.. It WAS HORRIBLE EXPERIENCE... LOuD AND NO RECLINING AND IN A CORNER.. OMG had to stand up most of way to keep from freaking out. And.. I HAD RESERVED MY SEATS..MAKES NO FRICKEN SENSE.. The tkt guy was rude when I told him I reserved our seats and now we are all 3 scattered everywhere alone. I think that's WHY HE PUT US IN THE VERY BACK BEING HATEFUL BECAUSE I WAS NOT HAPPY THAT UNITED DECIDED TO SEPARATE US FROM ROW I TO 30.. Also I am paying to bring my children to Mexico and I can't get points for it. Just sayin..."

Cons: "The people at the check in in Boise were unpleasant. Seemed angry and frustrated with everyone. Our flight from San Francisco to Boise was cancelled and the person on the phone was not helpful at all. The two flight attendants argued at least three times dragging passengers in on their fight. My husband and I were sitting in the back. It was very uncomfortable. Thank goodness I had my headphones. Then the flight attendant followed one of the passengers to the women's restroom at the SF airport to argue her point after overhearing she was going to email the airline!"

Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."

Pros: "Staff are nice and helpful."
Cons: "Everything is an additional cost! Food, tv, beverages and that is not how it is anywhere else unless you are on a budget airline or flight which this was not."

Pros: "Polite attendants!"
Cons: "Will definitely recommend to friends!"

Pros: "Nothing."
Cons: "The flight was delayed for 4 hours and when I checked in the agents at the front desk offered me a $10 meal voucher to restaurants that were already closed, so it was basically useless. I had to walk to opposite end of the airport just to find something open. My seat and surrounding area were filthy. There was hard, crunchy food on the floor, the tray was sticky and the seat 'cushion' was rock hard. Being that I have a preexisting lower-back condition, sitting in that seat was horrible. When I asked a flight attendant for a wet rag to wipe the tray off they told me I could just switch seats and showed that they didn't care. Basically, it was a disappointing end to a great trip."

Pros: "When they couldn't do their job they turned us over to American Airlines."
Cons: "Cancelled our scheduled 1:30 pm flight from Austin to Chicago for "scheduled" maintainence. We drove 3 hours and spent almost $300 for a rental car to get to Dallas for the flight they put us on, which we couldn't make. We told the check in counter and they gave us boarding passes for an American flight that wouldn't leave until 10:00 pm but that we could try to get on stand by for an earlier flight. At this point we were already missing a concert we were trying to make in Chicago. Another $150 gone. We were lucky enough to make the 8:30 pm Dallas to Chicago with American and arrived at Ohare by 11:00 pm. All in all United wasted $300 on a rental car, $150 of concert tickets and 5 hours of paid time off I can't get back. Very disappointed. PS: they gave us food vouchers at the airport to apologize and they were already expired. They couldn't do one thing right."

Cons: "It is June, not December. No idea why the delays. Got put on multiple different flights due to delays, missed connection and meeting. Turned around to go home at 3 am. It was hell. United is so disappointing, not the first time. Will avoid at all cost in the future."

Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."

Cons: "The in-house wifi signal was constantly cutting in and out. Made it impossible to watch any of the media that was pre-downloaded on the United app."

Pros: "I liked having multiple lines for each boarding group. I think it would make sense to board from back of plane to front. I think it would make it go quicker"
Cons: "Having to check my bag plane side."

Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."

Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."

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COVID-19 information

Safety measures for airlines flying from Austin to Mérida

Airlines flying from Austin to Mérida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Austin to Mérida

Mandatory masks

Masks required on board, masks provided on flights from Austin to Mérida

Social distancing seating

Middle seats unavailable to book on flights from Austin to Mérida

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Austin to Mérida

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