Flight attendants on my flight home seemed like they didn't want to be there. They were boarder line rude.
I also find it ridiculous that I had to pay $45 for a carryon bag. I've never flown an airline that has such a ridiculous fee. I chose Fronteir because of the decent price, but to pay an extra $90 total for both my flights is insane. I might as well pay a little more to fly another airline that's going to have better seats, better flight attendants, and no carryon fee.
The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off
The only bright side of this flight was safely landing in Boston.
Difficulties checking in online within the 24 hour window
5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website
No entertainment on board - no TVs
Wifi would not stay connected
Wrong baggage claim info was given by crew members on board
Flight was so late in arriving no taxi service was avail at Logan
The crew was friendly & the flight itself was cheap.
They charged for, literally, everything (any/all checked bags/carry-ons except a purse, any/all food and drink). I'm sure they would have charged for the bathroom usage, if given the opportunity. The leg space was extremely minimal; you feel squished.
Everything, the guest services at frontier airlines was off the worst I've ever seen or dealt with, they closed the flight with 40 minutes to go no way to obtain a ticket other than wait in the que, and to be told the flight is closed and being made pay a 116$ flight charge fee is asinine. Unable to check in online I'll never fly from kayak or frontier ever again worst decision of my life, far worse than that time i got hit by car
My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency.
In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!
The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.
Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.
Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)
Maybe just the price but it makes sense why it was so cheap.
I was checking in on my app while I was on my way to airport. Approximately 1 hour and 15 minutes before departure time. The app didn't work and keeps on telling me the app has error. I restarted phone and everything. I had to check in at airport with no bags. When I arrived, there WAS NO ONE at check in desk. I was standing at empty security checkpoint and I could see my gate. The frontier employees were at gate early and never came to assist me. I waited for an hour until my flight left. You can imagine how furious I was- ridiculous for me to have this kind of experience. Thankfully united airlines got me on plane. Never flying frontier again.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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