Seats were like sitting on bricks. The airline nickles and dimes you for everything. Website is terrible. Everything is an add on and it is hard to find pricing for the add ons. If they could charge for seat belts and air, they probably would. Never again!
I was asked to change my seat from 29A to 3E to accommodate a family who wanted to sit together. I was told that 3E was a better seat. 3E turned out to be a nightmare. A row away was a child who screamed for 75% of the flight but that wasn't the worst part. 3E was situated between a man and a woman who must have weighed 450 pounds! I literally had half of a seat for the entire flight. I really feel that I should be reimbursed because of how uncomfortable I was forced to fly for the entire flight. A person of that size should not be squeezed into a row of three seats.
Spirit charges too much for everything. And I mean everything!!! I was happy with the great deal I got on the fare itself. BUT the additional charges are outrageous. $40 dollars for each piece of luggage, then an additonal $25 for even a pound over 40. Come on 40lbs is the weight limit.... What ever happen to 50lbs???? Then you board the plane and not even a soft drink is complimentary? $3.00 for a Coke!!! Absolutely Ridiculous!!! Not to mention they also charge for your carry on bag as well!!! Another $40-50! So in the end my $126 round trip flight ends up being really about $250! I could have flown another airline for that same price (250) without all these additional charges.
The price of the flight since to be lower than the competition, but after you flight with them you noticed why...
Nothing, not even a soft drink was included, you had to pay for every little thing you like to have, also carry on bags are not included either, one thing I would recommend is to give the option at booking, since is more economic, I was not given the option other than a phone number if I would like to add bagging during booking...
I'm a dentist. In dentistry, the term for taking apart all of the components of a procedure is unbundeling. For example a root canal procedure involves several x-rays in addition to performing the actual cleaning and shaping of the nerve spaces. Unbundeling would involve charging for these xrays in addition to the root canal. This is illegal from an insurance point of view and frowned upon in the community.
For spirit airlines this seems to be the way to do business. I was surprised that you didn't have a coin slot for the bathroom. A huge turn off for me personally and I will always seek an alternative to Spirit in the future even if the flight is $100 higher.
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