Find Cheap Flights from Baltimore/Washington to Phoenix Sky Harbor Intl (BWI - PHX)

Boarding to take off was relatively quick. Free In flight movies. Good service from flight attendants.

The outlet for chargers under the seat didn't work. And the WiFi would not connect. Could not hear the correct loading group from the staff at the gate, there was much confusion amongst the passengers.

Our flight was delayed due to bad weather in Phoenix. The agents when we landed in Phoenix were remarkably unhelpful when it came to rebooking our flight. When I finally got LA after flying into another airport instead of my original destination, it was ridiculously painful to file a claim to get my bag which had gone to LAx. After filing the claiM I waited several Hours then decided to call And that's when I realized they hadn't even scheduled my bag for delivery though I was told that spas already taken care of. I had to go get my bag myself.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Went smooth and without delays

Seat was very comfortable

No food to buy