BKK - LON
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BKK — LON
Nov 24 — Dec 11
Round-trip
1 adult
Economy
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Thu 11/24
Thu 12/1
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Good to know
Low season | March |
|---|---|
High season | August |
Cheapest flight | $313 |
Average price round-trip | $856 |
Good deal round-trip | $860 |
Good deal one-way | $444 |
Best time to beat the crowds with an average 18% drop in price.
Most popular time to fly with an average 24% increase in price.
Flight from Bangkok Suvarnabhumi to London
(avg. price over the last 2 weeks)
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When to book flights from Bangkok to London
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight out of Bangkok
- Looking for a cheap flight? 25% of our users found flights on this route for $444 or less one-way and $860 or less round-trip.
- The cheapest flight from Bangkok to London was found 71 days before departure, on average.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly is March.
- Morning departure is around 44% more expensive than an evening flight, on average*.
- There is no direct, non-stop flight from Suvarnabhumi (BKK) to London Heathrow. However, Australian Airlines operate a one-stop flight to London Heathrow from Suvarnbhumi via Vienna. Other airlines operating at least one-stop flights to London airports from Suvarnabhumi include British Airways, Cathay Pacific, Etihad Airways, and KLM, Thai Airways, Lufthansa.
- Suvarnabhumi Airport offers free Wi-Fi connection for up to 2 hours. However, the connection supports advertising, and its download speed is limited. Connect to one of these networks: AirportDTACFreeWiFi or AirportAISFreeWiFi.
- London Gatwick Airport has lots of free charging stations before and after security, where passengers can sit and charge their device as they enjoy the Airport's free Wi-Fi.
- SurfBox provides printing facilities throughout London Gatwick Airport. The kiosks are conveniently located in the South and North terminals just before security. You can pay via a card or cash, and current printing prices are displayed on the kiosks.
- London Heathrow provides special assistance for passengers with reduced mobility or any other special needs. Disabled facilities at LHR include wheelchair-accessible telephone booths, check-in assistance, and free porter service.
- Suvarnbhumi Airport has over 126 cyber cafes, where passengers without mobile devices or laptops can browse. However, users can only use the BKK Airport's computers for up to 15 minutes at a time. You can log in again once your 15-min session expires. CAT Telecom Internet Cafes offer 24h free internet access. Suvarnbhumi Airport's internet kiosks are located behind the Check-In Counters on the 22nd Floor and near Passenger Terminal, on Aerobridge Landside.
FAQs for booking Bangkok to London flights
Top 5 airlines serving Bangkok Suvarnabhumi to London
Scores according to KAYAK customer reviews8.6
Singapore AirlinesOverall score based on 4187 reviews
8.8Boarding
8.4Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews
Bangkok airport needs a redesign to make it more accommodating for passengers with long layovers between flights. It needs a better selection of restaurants, stores and rest rooms near the departure gates. It also needs a shuttle or other transport system to help passengers transit the long distances between gates in different concourses.
Bangkok airport needs a redesign to make it more accommodating for passengers with long layovers between flights. It needs a better selection of restaurants, stores and rest rooms near the departure gates. It also needs a shuttle or other transport system to help passengers transit the long distances between gates in different concourses.
We lost all our baggage When we inquired they said the baggage wasn’t loaded from Singapore due to bad weather. Then we have got a email saying they haven’t still located the baggage. How can that be?
Departing and arriving wheelchair assistance needs to be increased.
Helpful staff. Leg too could be better. Food was okay.
My seat did not lean back. It was so uncomfortable. This needs to be checked prior to flight especially very long one.
Good service
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
We enjoyed the flight very much. The flight staff was very helpful and friendly.
Pros: "Entertainment"
Cons: "Crew miss my drink"
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "Nothing much"
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Crew was attentive and made extra effort to meet special requests from passengers."
Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Nothing"
Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."
Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Cons: "My moslem meal selection wasn’t provided onboard"
Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."
Cons: "The toilets were a little unsanitary."
Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"
Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."
Pros: "Arrived"
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "None"
Cons: "Crew"
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."
Pros: "crews are energetic and warm welcoming passengers."
Cons: "aircon temperature is too hot for seat 50H area."
Pros: "Everything"
Cons: "Nothing"
Pros: "Same again. A good flight and well fed."
Pros: "Amazing seats and crew"
Pros: "Lay flat beds and vegetarian food"
Pros: "Facilities and comfort"
Cons: "Nil"
Cons: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Cons: "Everything was awesome."
Cons: "Noise at the back of business Entertainment system did not work properly"
Pros: "Lucky to have the seat free next to me otherwise not much else good."
Cons: "Was supposed to be a A380 but they changed the flight to 777. I only flew with Emirates to be in the more spacious A380 otherwise I’d have chosen another carrier at better price. I also paid to choose seat which naturally didn’t apply any longer and was put at very back of plane so that money was wasted. They could have at least advised but the attitude was blaze and not willing to even speak to me."
Pros: "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."
Cons: "45 minute wait for luggage on conveyor belt"
Pros: "everything"
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Pros: "The flight was quiet."
Cons: "Service is extremely slow."
Pros: "The flight was excellent, good service and excellent staff"
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "Crew were great"
Cons: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Pros: "Best airline so far for economy long haul flight, was emerites flight"
Cons: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Pros: "Excellent service"
Pros: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
Pros: "Crew were lovely very friendly and helpful"
Cons: "Ground staff was quite rude refused to let us access the lift so we could board from the upper deck even though we were business class. She insisted that I walk round and board from where she was because she didn't want to walk a few steps and swipe her card for us to access the lift."
Cons: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Pros: "I like the meals"
Cons: "It is hard to request a window seat"
Pros: "Everything..."
Pros: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Pros: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"
Pros: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Cons: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."
Pros: "crew"
Cons: "crappy entertainment screens food was a bit blah (stale bread products, slimy fruit)"
Pros: "flight attendants, food, nighttime lights, seats, movies"
Cons: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Cons: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."
Pros: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Cons: "None"
Pros: "Excellent all the way."
Pros: "Service, food and entertainment"
Pros: "Service, comfort, food, wine, all outstanding."
Pros: "Food and tv"
Pros: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
Cons: "Food for main a bit tasteless and dry"
Pros: "food courtesy boarding"
Cons: "seats"
Pros: "I was upgraded to business"
Cons: "You did not consult me first and I was traveling with a friend"
Pros: "Good food,excellent service,good entertainment !!"
Cons: "Nothing"
Pros: "I liked the cleanliness and entertainment in the flight."
Cons: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."
Cons: "Another meal option was not available when it was my turn."
Pros: "SERVICE!!!! EXCELLENT!!"
Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Cons: "None"
Pros: "Everything was fine."
Cons: "Everything was fine."
Pros: "Price/ available flying times"
Pros: "Everything"
Cons: "Nothing"
Pros: "Very professional and very curtious thank you Emirates."
Pros: "Plenty of space. Many activities, and free food and drinks"
Cons: "Liked everything."
Cons: "I tried to request a bassinet seat because I was traveling with my wife n son. I call reservation and they told me to do it at the airport no problem. I found this strange but said ok I got the the airport 4 hrs early. When asked for the bassinet seat they said it was already full. Which I accepted until I got on the flight and found not a single child was on board all bassinets seats were filled with adults traveling with no children. Mind you this was the Airbus 380 which has a lot of bassinet a seat and my wife n myself couldn't get on even after showing up 4 hrs early. Very disappointing. And normally airlines allow family to board ahead but this also was not offered to us. Emirates is lacking when it comes to traveling with kids."
Pros: "Portion of the food"
Cons: "More food for long flight"
Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"
Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
Pros: "seats and airplane are in superior state"
Cons: "the food and boarding"
Pros: "Yes indeed. Polite and listening."
Cons: "Snacks at the beginning, dessert, and inflight duty free."
Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."
Pros: "Service, food served."
Cons: "Economy class legroom is too tight and not comfortable."
Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"
Pros: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"
Cons: "Immigration"
Cons: "Immigration"
Cons: "Change to HiFly plane - noticeable difference in most aspects"
Pros: "Very nice flight and very comfortable with extra leg room"
Pros: "No problem"
Cons: "Service can b warmer"
Pros: "No problem"
Cons: "Service can b warmer Practically no entertainment, just a common screen"
Pros: "Crew were ok"
Cons: "Delayed Not enough blanket Seat angle too upright, not comfortable"
Cons: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."
Pros: "Their Dreamliner plane is spacious, well fitted, not cramped."
Cons: "Unable to listen to movies with their headphones - too much static"
Pros: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."
Pros: "Comfortable seats"
Cons: "Can improve food."
Pros: "Entertainment is very up to date Crew striving to help Nice all in all"
Cons: "Boarding usually late"
Pros: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
Cons: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"
Pros: "Friendly crew, always available and happy to help"
Cons: "Boarding was late"
Pros: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
Cons: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."
Pros: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
Cons: "See above. Aircraft not ok for busy sector. Eg A330 required"
Cons: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."
Cons: "airplane is a little bit old."
Pros: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
Cons: "I was sitting around a lot of families with kids"
Pros: "The crew was really friendly and helpful"
Cons: "I didn’t like nothing"
Pros: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
Cons: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."
Pros: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
Cons: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."
Pros: "Gave me aisle seat, great service"
Pros: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
Cons: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."
Cons: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."
Pros: "The cabin crew were very friendly, organised and polite."
Cons: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."
Pros: "The cabin crew were very friendly, organised and polite"
Cons: "The layover at Brunei airport was a little boring as there's not much to do for three hours."
Pros: "Best crew I have ever had"
Cons: "Leg room is too small."
Pros: "Crew are just the best"
Cons: "Boarding was disorganised, excellent service otherwise."
Pros: "They were able to accommodate my request to move to an aisle seat"
Cons: "Sticklers for luggage weight and the plane was small"
Pros: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
Cons: "BYojet shouldn't be with Kayak get rid of them."
Pros: "Short and sweet flight."
Cons: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"
Pros: "The food!!!!"
Cons: "Nothing"
Pros: "Service with a smile. Great manners."
Cons: "Nothing. Great crew, food, flight."
Cons: "Everything was good except for the food. It was average"
Cons: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
Cons: "Nothing."
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."
Cons: "Nothing."
This refers to LX177 (Singapore to Zurich). This was a ghastly flight with the food being an outstanding disgrace. I did complain the CEO of Swiss who seems to have taken no notice. I would strongly advise anyone contemplating using this flight to seek an alternative carrier.
Short flight
Delay after delay
Customer service was lacking when we missed our connection
Cons: "horrible dry croissant for breakfast"
Pros: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Cons: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Pros: "Crew was very courteous and helpful"
Cons: "More leg room"
Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"
Cons: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Cons: "service was least friendly at this part of my flight"
Cons: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."
Pros: "Left on time. Quick flight."
Pros: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Cons: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."
Pros: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Cons: "Short flight with no entertainment, no means to charge devices."
Cons: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Pros: "On time and a lot more roomy then the flight from New York to Zürich"
Cons: "There were no TV screens to play games or watch shows"
Pros: "Everything"
Cons: "That it wasn’t a flight to Denver"
Pros: "The view out the window."
Cons: "Delayed, no leg room. No refeshments."
Pros: "Class staff"
Cons: "Bit of a delay"
Cons: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Pros: "Good food"
Cons: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Pros: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Cons: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Pros: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Pros: "Swiss"
Cons: "French unions"
Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Cons: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Pros: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Cons: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."
Pros: "Everything"
Cons: "Nothing"
Pros: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"
Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Pros: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Cons: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Pros: "Crew; polite helpful and professional."
Cons: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"
Cons: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Cons: "You charge the ticket and my reservation wasn't there!!"
Pros: "Nothing"
Cons: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."
Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Cons: "Nothing."
Cons: "Even one member of the crew was not very nice with my young daughters."
Pros: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."
Pros: "Food, service, beverages, film selection."
Cons: "N/a"
Cons: "Same comments as above."
Pros: "seat too tight"
Pros: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Cons: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Pros: "?"
Cons: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."
Cons: "Terrible seats and old.entertaineme.t system"
Pros: "Nicer plane, on time"
Pros: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."
Pros: "Great flight"
Pros: "There was nothing unusual and we got to Zurich on time"
Cons: "The website was confusing, I couldn't check in online for this flight. When I checked in at the airport, I didn't get a boarding pass for the flight from Zurich as the attendant didn't find me in the system, thus it was uncertain if I would get to LAX on time. I was worried that I would not make my flight and I was supposed to work the next day. Fortunately I stopped by the CELEBI counter where Monika Taigiszer provided excellent customer service. After making a few calls she confirmed that my name was on the list and I would not have to worry. In Zurich I got my boarding pass and arrived to L.A. safely."
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Pros: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Cons: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
Pros: "Crew good. Seat better than airbus seats!"
Pros: "Absolutely nothing"
Cons: "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
Pros: "The crew did an excellent job."
Cons: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"
Pros: "Open bar! Drink all you can! :D"
Cons: "Free inflight wifi would have made the flight much more enjoyable :)"
Pros: "Amazing crew members. The seat was comfortable."
Cons: "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
Pros: "Thank you to a lady crew who acceded to our request for change of seats"
Pros: "Comfortable seats, good entertainment options"
Cons: "The TV on seat 55A was really hard to see and brightness would keep reverting back to low. Entertainment systems need to be freshened up."
Cons: "More friendly crew"
Pros: "2 empty seats next to me"
Cons: "Nothing"
Pros: "Well done to all the crews."
Cons: "None"
Pros: "Plenty of leg room"
Cons: "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"
Pros: "Good friendly staff. Good flights"
Cons: "Food wasn’t good. Movies selection is not good."
Pros: "Plane was nice."
Cons: "Food was horrible"
Pros: "Short flight but full service with flat bed business class, was not expecting that!"
Pros: "The dedicated check in area that led to its own screening and immigration"
Cons: "Food service was a little slow, not a good selection of movies"
Pros: "Boarding and food was ok, staff friendly"
Cons: "Poor communication about delay, old entertainment system"
Cons: "The plane was a very old B777-300 and the air conditioning did not work so the whole flight was very warm. The cabin in general was very dated and cramped. Having flown the A350 to Bangkok which was newer and much better, did not see why they couldn’t operate the flight back on the same platform"
Pros: "Service was great, food options were good. I have no complaints."
Cons: "I have not complaints about this trip."
Pros: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
Cons: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
Pros: "The flight was awesome, the food was delicious and the delay was shot"
Cons: "None"
Pros: "Good service and kind staff."
Cons: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
Pros: "The crew was very nice"
Cons: "N/A"
Cons: "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Pros: "All"
Cons: "Nothing"
Cons: "No snacks or drinks offered between meals."
Pros: "Attentive staff that managed to squeeze a quick food service on a short flight."
Cons: "Airstewardess was had a fake friendliness. Like they'd smile and say yes to the request and nothing happens and need to call them again. And another stewardess takes the request and same thing happens finally when they do come back with the blanket and new request for headphones its with the worse face ever. Jesus"
Pros: "Crew very unhelpful"
Cons: "CREW NO GOOD"
Pros: "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
Cons: "Special screenings in singapore of all luggage: took more than 1 hour to get out"
Pros: "Great carrier flown with all the others thai airways best!"
Cons: "Had to ask for blanket not on seat ready for use."
Pros: "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
Cons: "???"
Pros: "Friendly staff and airport folk! Smooth and easy all around!"
Cons: "3 hour delay made it difficult to be thrilled about anything"
Cons: "The plane was dirty. There were stains everywhere."
Pros: "On time, friendly staff"
Pros: "They provided metal cutlery for the meals (in plastic wrapping, just like with disposable plastic forks and such), which seemed like overkill but added a tiny touch of premium feel."
Cons: "The in-flight entertainment system is kind of archaic, but it works."
Pros: "Food was good"
Cons: "Crew were not patient or too helpful."
Pros: "Good friendly staff"
Pros: "I like the way the FA treats me very well and I was in economy class but feels like Business Class."
Pros: "Food and drink on board in business class."
Cons: "None"
Pros: "The crew and food were awesome."
Cons: "The Air conditioning on the plane was lacking. There was no direct-able air vent and the plane was fairly warm for the whole of the flight. The video screen were very dim and hard to see."
Cons: "Food quality"
Pros: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Cons: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Pros: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Cons: "It was a night flight but I wish water was served often."
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