Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 14% drop in price.|
|November||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$1,027||(avg. price over the last 2 weeks)|
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 24h 50m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($584) and Japan Airlines ($828), and the lowest round-trip tickets have been found on American Airlines ($908) and United Airlines ($1,045).
For Bangkok Suvarnabhumi Airport to Reagan Washington National Airport, Wednesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Reagan Washington National Airport back to Bangkok Suvarnabhumi Airport, the best deals are generally found on Thursday, with Sunday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bangkok Suvarnabhumi Airport to Reagan Washington National Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Reagan Washington National Airport from Bangkok Suvarnabhumi Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Reagan Washington National Airport with an airline and back to Bangkok Suvarnabhumi Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Reagan Washington National Airport from Bangkok Suvarnabhumi Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "More variety of movies"
Pros: "The service and food was great. Plains are new."
Pros: "Cabin crew were very helpful and polite."
Cons: "Food lacked flavor."
Cons: "Flight delays are always disappointing."
Cons: "Better food"
Pros: "Punctual and direct flight NRT-BOS. Time-efficient."
Cons: "JAL LAX Ground staff. Not helpful."
Pros: "The crew was absolutely amazing!"
Cons: "I think everything was amazing"
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Cons: "The food and drinks were sub-par"
Cons: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"
Pros: "Overall is good :)"
Pros: "The crew was excellent."
Cons: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Pros: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
Cons: "Bad seat near bathroom. Smelled like pee entire trip"
Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Pros: "VERY FRIENDLY"
Pros: "Very friendly and accommodating staff on JAL every trip"
Pros: "Excellent and original Japanese meals"
Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Pros: "Nicest crew I have ever seen!"
Pros: "The flight attendance we're awesome"
Cons: "Nothing. This was a great flight."
Cons: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."
Pros: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Cons: "Too long and no rest."
Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
Pros: "Economy seating the best in the business."
Cons: "Old movies"
Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."
Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"
Pros: "The hospitality of the crew"
Pros: "The airplane and all crevices"
Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."
Pros: "Food and drinks"
Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."
Pros: "Amazing customer service, flight attendants could not be more welcoming."
Cons: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."
Pros: "Good food and excellent service On time"
Cons: "There are not much choices for movies News uses Japanese only"
Pros: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Cons: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
Pros: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."
Pros: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Cons: "Absolutely nothing."
Pros: "excellent seat space and excellent in-flight service."
Cons: "Late boarding"
Pros: "Foods are good, crews are good."
Pros: "This complaint is more targeted at American Airlines, which handled the New York Washington leg of the trip. They provided free food such as sandwiches and drinks at the gate due to the 2 hour delay."
Cons: "Red eye flight delayed for 2 hours. Then delayed another hour on the runway. No in-flight enternmaint, which would have made it bearable. Descent into Washington Reagan National freaked me out because the plane was flying eratically while being so close to the ground and recognizable landmarks."
Pros: "Attentive staff, decent food, good choice of entertainment."
Pros: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Cons: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Pros: "Business class is the best"
Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Pros: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Q-suites and business class flight crew."
Cons: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."
Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."
Pros: "The Qatar Airways price."
Pros: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Pros: "I liked the crew"
Cons: "My first flight to DOHA was cancelled"
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Pros: "Everything was good."
Cons: "More movies, no wifi, better food"
Pros: "Great airline with spanking new plans and top of the line service"
Pros: "Economy treated like first class!"
Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."
Pros: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Cons: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Cons: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Cons: "The seats are terrible."
Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"
Pros: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Cons: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Pros: "The crew was great, trully world class service"
Pros: "Absolutely nothing!!!!!!"
Cons: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"
Pros: "- Efficient boarding and check-in - on time arrivals"
Cons: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"
Cons: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
Pros: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Cons: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Cons: "Not allowing water on the flight made it extremely long and unbearable."
Pros: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Pros: "Crew was great"
Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Pros: "Great flights. lots of room in economy."
Pros: "I don't like at all"
Cons: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."
Pros: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Cons: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."
Cons: "Seat is not comfortable at all."
Pros: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."
Pros: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Cons: "The wifi was useless"
Pros: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
Cons: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."
Pros: "Great service, smooth flight...on time departures and arrivals."
Cons: "Some of the touch screens weren't working"
Pros: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
Cons: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."
Pros: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"
Pros: "Airport is big and comfortable"
Cons: "1. Even though is a new airport, many times they still bus passengers to the terminal. Even a 777 with 300 persons cannot get a gate. 2. Monitors with flight departures are very hard to read. There are not enough monitors so the flights listing alternate, and you have to wait a long time for your flight to appear. 3. Font size in the monitors is too small. 4. The flight departures in the monitors should be sorted out by destination name and not by time. People always know where they are going but not necessarily the exact departure time. 5. Silent screens displaying news in the waiting areas are useless. They should have the captions on at least."
Pros: "the best airline"
Pros: "Comfort plus is a nice upgrade"
Cons: "Having a clear gate to take advantage of being early."
Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Cons: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."
Pros: "Missed connecting flight because of late plane."
Cons: "To be in the plane instead of being placed on standby."
Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Pros: "The Delta staffed were friendly and greeted me with a smile."
Cons: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."
Pros: "Crew ok ... not engaging"
Cons: "Terrible flight experience from delta"
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "The crew was amazing. I've got the exit seat: very comfortable."
Cons: "Entertainment choice could improve, very few choices."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Cons: "Flight was delayed by an hour. No explanation given"
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"
Cons: "Being late"
Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Pros: "Hartsfield rental car train broke so it made me miss my original flight to DCA. Delta ticket agents rebooked me w/no problem and could not have been nicer or more professional. Thank you Delta, you are my hero! Hartsfield Airport, not so much."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"
Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."
Cons: "The plane was late to JFK and then we had to wait for them to deboard and prepare for us to get one. Now we are in DCA and we can’t even get to our gate for another 10 mins"
Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"
Cons: "Flight was late by almost 2 hours!!!"
Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."
Cons: "No entertainment. Wifi didn't work."
Cons: "no access to sky club"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Pros: "Ticket price in coach was good. Lots of available flights. Legroom was much better than expected. Service very good."
Cons: "Wifi is not free and expensive. Not enough pricing options and costs more if you don't buy a plan before the flight."
Cons: "The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!"
Pros: "On the flight I got on the 8:20 to Reagan the flight attendances were wonderful! Defiantly made up for me having a aweful time on the 7:20 flight. I loved your flight attendants on this flight!"
Cons: "So I arrived in Atl was on standby for the 7:20 flight to Dca airport I had already paid $50 for standby! I got cleared for this flight and bumped to delta comfort. I was super excited to finally get upgraded! Then the plane had problems we were then again delayed and had to deplane. We were told this would be a 2 hour delay. I proceeded to try an get on the next flight at 8:20 while asking about a window seat the lady told me I would have to pay an additional $19! Well I had already paid $50. So the nice lady put me on that flight after I had already asked for window seat. She put me in the middle seat! I get that planes have problems and flights are delayed! There was so much bad yesterday then good and I feel like delta should know. It's more and more bad everytime I fly! Please fix these problems!"
Pros: "Flight was comfortable and crew was very helpful!"
Cons: "Be on time!"
Cons: "Baggage lost."
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "The free entertainment."
Cons: "Everything was great."
Pros: "Ease of boarding with the group numbers"
Cons: "The captain had the crew return to their seats during drink service due to turbulence. Despite the fact that there was 2 and half hours remaining in the flight and the turbulence was gone, they never returned to complete the drink service."
Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
Pros: "The flight attendant was super super nice and helpful"
Cons: "Had to rush to catch this connecting flight. At boarding time, which we just made, the previous flight had just landed and people starting to deplane. All we would have wanted was an accurate announcement versus an unfriendly feeling from the gate agent"
Cons: "I hate American airlines. It is the WORST. We were held for almost 4 hours waiting for "maintenance call" then flight was cancelled. THEN it took two full hours to get back checked bags. By ths point it was 5 pm, had been at airport since 8:30 -- no food offered, no apologies, not even a glass of water. Of course, no flights back to US so I was stuck an extra day, completely messed up school and work. I THOUGHT I was booking with Iberia but it was a code share. I WILL NEVER fly American Airlines again!"
Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."
Cons: "We were rushed onto the plane to sit on the tarmac. After waiting to take off for 45 minutes, we were told that our route had been closed and they were looking into other options. This was a flight from NYC to DC, route is closed? Once we finally got into the air, all was good."
Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"
Cons: "We sat on the tarmac after landing for 40+ minutes."
Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "Everythingit was good"
Cons: "$75 to pay to change the time of flight, is a lot of money for a person who has roundtrip tickets on the same da"
Cons: "First was delayed resulting in me running from one gate to the other only to find out the 2nd flight is also delayed. Then boarded plane sat on tarmack with no AC for over an hour. Then when we got to final destination had to sit on tarmack again for another 1/2 hour because no gate to unboard. Resulted in almost losing hotel room and having to pay crazy price for in room service. Now suffering due to not enough sleep. AA did not offer ANYTHING for the trouble. Almost treated it as business as usual."
Pros: "Easy boarding, good leg room, clean, on time (actually left 2 min early)"
Cons: "Only gave out water more than halfway through the flight. Flight attendants seemed unhappy to be there and i was afraid to ask them for anything. My bag was force checked even though it would have fit in the overhead."
Pros: "Average flight nothing exceptional or poor."
Cons: "Orlando airport and security checkin was horrific. The most disorganized I've ever experienced. Horrific!!!"
Pros: "Arriving at destination"
Cons: "The airlines have made the aisles and seats so narrow their is no comfort or personal space. Reminds me of the trailers packed with pigs headed to slaughtered. Except we pay. And when fuel prices fell out tickets did not. TSA lines taking two hours due to total incompetency of the Fed government."
Pros: "The flight attendant for our section was very friendly and attentive to everyone."
Cons: "Drink service was delayed and cups were a little light..."
Pros: "Fast, fast flight that even arrived early. Crew gracious and helpful. The fare was cheaper than Amtrak."
Cons: "USB port at my seat didn't work, no inflight entertainment screen because I was on an older plane. But for such a brief flight, that's not much to complain about."
Cons: "Just wish they had electricity to charge gadgets on the flight (even Megabus has that these days!)"
Cons: "Delayed by approximately 1.5 hours"
Pros: "The fact that I got home"
Cons: "AA first delayed the flight, then delayed it again, then cancelled it. While their automatic message said they would reschedule my trip and call me with the new information, having relied on this before only to receive a recorded message two hours later saying they could not reschedule and asking me to call them, I called them right away - only to spend 90 minutes on hold. Then the AA agent tried to book me on two flights that ultimately did not have seats. Finally she booked me on a flight that was 24 hours later--and when I got to the airport, I had to spend another 20 minutes at the counter because, according the counter person, the AA agent did not get the details right. AA cancelled my flight and yet all other airlines kept flying. This is the third time I have flown AA and the third time that they have cancelled my flight and delayed my trip home by 24 hours or more. I've lost three days of vacation due to AA. I will not fly them any more."
Pros: "Great crew!!"
Cons: "There was no food onboard. Entertainment was of the overhead variety."
Cons: "Seats are terrible."
Pros: "Newer equipment"
Cons: "Laughably long line for bathroom, zero legroom"
Cons: "They cancelled our flight three times and would not try to give us a direct flight. We ended up booking a whole new flight with Jet Blue!!!"
Pros: "A newer plane."
Cons: "Flight was delayed for more than 40 mins."
Pros: "Plane took off and landed at the exact time Seats plenty a room ."
Cons: "Plane was late arriving then they took forever to board. Once in board we find out that they can't take off because they need to fix the "entertainment system" but apparently they sent the wrong technician who didn't know how to fix it and had to wait for the right one. I'm not even sure what had to be fixed since there wasn't even any entertainment offered after they fixed it. Once we arrived there were about 100 bags sitting in the bag claim and an equal number of people standing around waiting for bags. None of which was associated with our flight. Then it took forever to get the luggage out for our flight."
Cons: "My first flight was cancelled on Sunday. I was rebooked for Tuesday morning, and then thay flight was cancelled too. I was told there were no more flights to DC until Saturday, which was totally unacceptable for me. I got on standby to a flight to Philadelphia but had to rent a $220 rental car in order to get home at a reasonable time."
Pros: "The flight was pretty standard. No food, of course, and kind of subpar entertainment. But, the crew was fine and boarding was fine."
Cons: "We circled for awhile, not American's fault, but it didn't make for a more pleasant flight especially in the cramped seats that American's planes have."
Pros: "Seat was comfortable and crew were friendly. Flying experience was OK."
Cons: "Status was not recognized - as an EXP traveling in Economy, no snack provided. Agent at Admirals Club in Chicago wasn't aware that transcon flight I had later in the day provided for lounge access."
Pros: "Quick and efficient boarding. Would've liked to picked my seat beforehand"
Cons: "7 hours late departure for the flight to be diverted to another airport. To get home I had to drive two hours from the diverted airport to DCA where I was headed. Along the way the crew was great, but American is run by someone who does not care about customer service. I won't be flying with American anymore."
Pros: "2 hour flight and a 3 hour layover was ok break in-between flights chance to get food."
Pros: "It was actually to Philly, because AA cancelled my original connecting flight out of DC."
Cons: "On the flight back home, AA cancelled my connecting flight, and did not bother to notify me, even though I have my account set up for them to notify me of flight changes. If not for the Kayak app on my phone, I would have flown to an airport where I may well have been stranded for hours, if not the following day, for a flight that no longer existed, since I had already checked-in on-line and would have gone directly to my first flight. Thanks to flight status monitoring by Kayak, I got an email from Kayak telling me that the flight was cancelled before I left for the airport so that I could go to an AA desk. They were particularly unhelpful and uninformed, and it was only sheer luck that I was able to get on the first flight I was on stand-by. I know this sounds like a commercial, but put the Kayak app on your smartphone and don't travel without it. AA will quite happily leave you stranded without it!"
Cons: "Now that American has completed their takeover of US Air, they have downgraded the planes on the CHS/DCA route to crappy little Canadair regional jets. Boarding/disembarking at DCA is via bus at the dreaded cattlecar gate 35X. What was a pleasant flight experience on US Air is now something to dread. Fortunately, Jet Blue also flies this route with full size planes and boarding gates."
Pros: "The flight itself was uneventful, but I was extremely dissatisfied having to reschedule 2 flights on very short notice"
Cons: "I had a 3 leg trip: Seattle to NY to DC to Seattle. First my early morning non-stop flight from Seattle to NY was cancelled around 5 PM the previous day. I was able to get on another flight with one stop and was stuck in middle seats for both flights - although I had paid for a premium seat on the nonstop flight that was cancelled. Then I got notified around noon that my 5:15 PM flight from NY to DC that day was cancelled. American left me a voice mail that they had automatically rebooked me for the following day without checking to see if that worked for me - despite that fact that they had other same day flights available! I was able to rearrange my schedule and get on an earlier flight - but was extremely unhappy with the short notice, and their assumption that I would be fine getting in the next day!"
Pros: "I arrived safely. No ill-behaved passengers."
Cons: "Cannot get seat assignments on line. "Sorry!" says the message. Late take-off from BDL. Gate attendant doesn't like answering questions and could be friendlier. Having to check roller planeside. Would prefer a larger plane. Plane could have been cleaner. Delay at DCA while waiting for jetway. Couldn't robots move the jetways to the planes?"
Cons: "Overall the flight was great. I was carrying a suit in a hanging bag and asked the flight attendant in first class if there was a place I could hang it. She politely offered to hang it behind the last row of first class since none were in use. When getting off the plane, I grabbed my bag as I walked off and the other flight attendant said "you can't put your bag there, it isn't for you" to which I replied that I was told I could use the hanger. She then said "well you shouldn't have been given permission, and don't do it again, it isn't for you." The tone was a bit rude, and maybe the consistency should be reviewed."
Pros: "I didn't fly American to Melbourne. I flew American to LA then flew Qantas to Melbourne. I would never fly and American owned are line to Australia again. They are just not as good at it as Qantas"
Cons: "Everything was excellent. I got upgraded to first class, the flight arrived early and I was on the left side of the aircraft so I had an excellent view of DC as we came in for a landing."
Pros: "Service was nice & early."
Cons: "Delayed because of mechanical problems and did not announce gate changes."
Cons: "It was very delayed"
Pros: "No food or drink was served on the 35 min flight. Staff was friendly. Bag check at the walkway was very slow, but it is what it is."
Pros: "Flight was ahead of time and flight crew was great. Flight was relaxing, calm and quiet."
Cons: "Terrible delays and little to no communication."
Pros: "Standard 2 hour flight. Efficient with no frills."
Cons: "Standard 2 hour flight. Efficient with no frills."
Cons: "Delays sand discomfort!"
Pros: "TSA was very rude in Cleveland."
Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."
Cons: "I'm 5"10 and sat in a middle seat. I had zero leg room. Never a prob on other airlines. Thank god flight was short."
Pros: "Boarding process was efficientt"
Cons: "Plane circled around for 30 min with no update from pilot. Luggage took 35 min to arrive."
Pros: "Boarding went ahead and schedule. Service was great and polite. Food was OK nothing special"
Cons: "We actually paid for first class, but it felt more like economy plus. Not impressed at all with the size of the seats or the (entertainment options) -ha ha provided! We arrive safely and early was the other positive."
Cons: "Delayed 3 hours sitting in tight space on the plane"
Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"
Pros: "Not impressed with United - they are just going down hill in evert aspect"
Cons: "Not impressed with United - they are just going down hill in evert aspect"
Cons: "There are 2 maintenance problems on 2 different planes that caused major delays in Chicago. This is the last time I'm taking United."
Pros: "Flight attendants could not have been nicer or more proactive."
Cons: "Wasted some 45 minutes while UA did paperwork for broken tray table. Really? You could not have done this beforehand?"
Pros: "Notification of the fight being delayed."
Cons: "The turbulent ride, the plane was shaking so much I thought it might fall apart! Not a good flight!"
Pros: "Tv, seats"
Cons: "Boarding. I was forced to check a carry on sized bag"
Pros: "It was the best united flight that I've taken in a while"
Cons: "The other customers were the only probably. The flight attendants need to be able to control the passengers more."
Cons: "No complaints"
Pros: "Flight was fine."
Cons: "We arrived with 10 minutes to make our next flight at ORD. The flight crew could have requested that folks who did NOT have tight connections wait a few minutes so the rest of us could get off the plane efficiently. This did not happen. Folks who lived in Chicago just took their sweet time gathering their stuff while we waited."
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Cons: "Arrived at 1:30 AM"
Pros: "It's was a very pleasant flight"
Cons: "Seating on the plane for about 2 1/2 hours"
Cons: "Long waiting time to get luggafe"
Pros: "I did not like anything .We had four hours of delay. They did not even have the curtesy of giving us something to eat."
Cons: "At Chicago they charged me # 25(dollars) for my bag that weighed Twenty Five pounds. Why? When I left D.C. I had the same bag with me in the plane. When I asked the people at the United Counter no body could give an answer."
Cons: "Departure was delayed for five hours. Gate changes 4 different times to opposite sides of the terminal. Weren't told honest reason of the delay until two hours in. They boarded half of the plane and stopped when the pilots radioed in that there was a severe hydraulic fluid leak. Updates were supposed to happen every thirty minutes but more than three times they were longer than thirty minute intervals and at one point more than ninety minutes without an update. The representatives at the Chicago gate told us we were all set then the rest of the passengers boarded the plane. The pilot said they were waiting on maintenance paperwork to print off but then we waited an extra hour at the gate on board while we could still hear very loud tests of the hydraulic system. Once we finally left the gate and headed out on the runway for takeoff we stopped just before takeoff and the pilot said we were waiting on PAPERWORK AGAIN! This was another 30 minute delay and we finally took off. We were supposed to arrive home at 10:00pm and instead arrived at 3:00am..."
Cons: "After three on-time flights from the other side of the world, I was stuck in Chicago for a 3 hour delay. The flight finally arrived at Reagan 2 minutes after the runway closed so we were rerouted to a different airport where we finally landed 4 hours late."
Pros: "Uncrowded flight so there were lots of extra seats!"
Cons: "No food or snacks provided for free."
Pros: "Same....very possible experience"
Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."
Cons: "The only thing that was not good was the wifi-- we used it on our first flight from LAX to Chicago, but from Chicago to DCA we were unable to connect."
Pros: "Boarded and left on time, arrived early."
Cons: "On board media could be upgraded."
Pros: "not much"
Cons: "United was happy to charge me $75 to switch me to an earlier flight, then that flight was an hour and a half late because they were missing a flight attendant. So they basically defrauded me out of $75."
Cons: "It was delayed so I had to take another flight. I've been trying to get this flight refunded"
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "The crew showed respect to all of the passengers. The food was tasty and had a nice presentation."
Pros: "Crew was very attentive."
Cons: "Was delayed almost half an hour."
Cons: "Prices to watch Tv"
Pros: "-- friendly crew"
Cons: "-- small screen for seat back entertainment, but it was adequate."
Pros: "Flight crew was very friendly and helpful. Very unusual for a US airline. Thank you!"
Cons: "Not enough time between transit. Barely made the connecting flight. Boarding pass did not list which terminal I needed to go so when you hop in the train at O'hare, you are not exactly sure. O'hare is not well-organized. The 1 stop immigration/custom check actually was very slow. The regular check was very chaotic, with officers yelling info everywhere. Felt like I was in the market."
Pros: "On time Smooth ride Actually slept"
Pros: "My flight to O'hare from Reagan international was fine but my returning trip was just terrible. After spending extra hours waiting due to a delay, we were about 30 min from DCA and our flight was redirected to N.C where we spend an extra 2 hrs waiting for the plane to re fuel and the reason the airline's flew us to N.C is supposedly due to weather in D.C but i was told by locals that its hardly rained. I had spent 11hrs total in airports yesterday. I could have taken that trip via car in 12hrs and saved myself $300 bucks or more. I am beyond unsatisfied with how my travel experience was. From rude united employees to a bad flying experience i will not use united anymore and frankly, me and all the other passengers on that flight should be compensated somehow for that experience. The only easy thing about this trip was purchasing my tickets through kayak and how well there service is. Thank you"
Cons: "Seat was in the middle of the isle, flight attendant kept bumping into me. The guy sitting next to me didn't fit in his seat so he took up most of the room. Very unpleasant experience, especially after spending money to upgrade to more comfort."
Airlines flying from Bangkok Suvarnabhumi to Washington Reagan-National have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights