It was good. The crew was efficient, food was good
They did not get back tickets in time about flight varification so i had to purchase another one way ticket to get home soxas rocnot Risk being unable to return home.
Food looked great but did not taste all that good.
Everything about the flight was good or very good. The only bummer was that there was a 2 hour delay and that's not the fault of the airlines but it still takes away from the whole experience. The most amazing thing was that our bags got to baggage claim in record time! That was excellent!
Flight was late boarding. United crew were not friendly and cordial unlike the ANA crew.
Vegetarian options were not that great. However, the crew and service was awesome
The food was not great and the seats you need a little bit more space to put your things down around you: the blankets and toiletry bag were good. Flight was on time and bags etc no issues
Entertainment was good , comfort on airplane easy hoarding food and drinks was good and a friendly and good service of flight staff
The plane was very clean and the crew was very nice.
The lounge in Japan was busy and smaller. Have great choice of ramen.
When one asks for water because they are dehydrated, bring more then a sip or two in a small cup. Bring them a whole bottle.
Food could be better it was okay. Entertainment seems dated it was something but in this day and age could be a lot better.
I am thankful that I was able to fly using Asiana
It was my first time flying Asiana but i was very pleased with how professional and understanding the flight crew is with little kids. One flight attendant held my 3 year old daughter’s hand guiding her to the exit after landing while i had my hands full with luggage and my infant. She was very helpful.
Better screens, it would have been nice to have more comfortable seats.
2nd major delay due to maintenance issues. 1st delay missed my connecting flight.
It was great, but my bag was not loaded onto the connecting flight. I'm currently getting it resolved. If this isn't a problem, everything else was excellent.
Very clean ,flight attendants very professional,nice , Boarding was very easy
The aircraft was massive (A-380) and became crowded with 400+ passengers on board.
Love flying Asiana. Been using it for over a decade now.
The meals were not the greatest and lacking of appetite but everything else was spot on
Overall, excellent: check-in, boarding, service, and food. The Business Class seating is a little less private and spacious than the world's premier airlines, but still very good for a long haul flight.
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
