Customer service was great and there is actual legroom in coach!
The Captain of this flight did an awesome land g in Ketchikan, AK. The runway is short and this was the smoothest touchdown for a landing ever! Thank you whoever the Captain was!!!
The only part I could honestly say was I wish I booked an earlier flight to see Ketchikan from above prior to landing.
The crew was very attentive to the passengers.
I was surprised that a meal was not complimentary.
Nice, easy flight. Boarding was smooth and easy. Really like their 20 minutes to have baggage to carousel rule....nice!
We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska.
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