Find cheap flights from Berlin to Seattle

Cons: "Space on airplanes"

Cons: "The cabin temperature was very hot"

Cons: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."

Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"

Cons: "Food"

Cons: "Food is always bad."

Cons: "Cheerless stewards could perk up."

Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."

Cons: "Hour late and no wifi!"

Pros: "New plane with good features. I was very comfortable."

Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"

Cons: "Nothing"

Pros: "New plane, charging stations"

Cons: "It made no sense to board an hour and a half before takeoff."

Cons: "Change the movies more ofti"

Cons: "I feel like all the problems the aircraft had it should've been repaired before trying to use it, upon boarding they told us the left engine had to be started from an external source, as a new flyer that was terrifying to hear"

Pros: "the food was really top notch and service was great and friendly"

Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."

Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"

Cons: "Great"

Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"

Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."

Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."

Cons: "Cramped seating for premium Econ"

Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."

Pros: "It was short and fast."

Pros: "Loved how close the gates were"
Cons: "Nothing"

Pros: "Great movie selection"

Pros: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Cons: "Nothing."

Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"

Pros: "Kara was really nice to us."
Cons: "Noisy plane."

Cons: "The plane bathroom was old and junky"

Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."

Pros: "Movies"
Cons: "Lack of legroom in economy"

Cons: "Food was bad."

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Cons: "Nothing"

Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"

Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Cons: "There was a kid screaming on both flights and t was not a good time"

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Cons: "horrible boarding management in SJC."

Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Pros: "The landing experience."
Cons: "The organization of serving meals."

Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Pros: "Comfort"
Cons: "Internet"

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Cons: "Information on arrival time was not correct"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Cons: "KLM crew exceed our expectations"

Pros: "Very friendly crew and on time with no problems."

Pros: "General flight journey"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Cons: "Need more leg room!!! Larger meals needed."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Nice flight, nice crew, and a nice experience."

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "quick and relaxed"

Pros: "was very quick"

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Pros: "My seat cushion was out of alignment so not great. But I like the two side seat configuration."
Cons: "Boarding is a zoo. Board by row. It’s faster."

Pros: "THIS AIRLINE IS RIDICULOUS. CANCELLED ON US AS SOON AS WE LANDED IN FRAMCE. DIDNT ENJOY IUR VACAY BECAUSE OF IT."

Cons: "Two flights at the same time to same locations through unlabeled gates (up some stairs and through two doors before checking boarding passes) confused about 30 people. this was not optimal. Putting the boarding pass check earlier would remove the confusion."

Pros: "See above"
Cons: "Busses to plane. See above"

Pros: "Always nice to travel with this airline and I will be in the air with them again"

Cons: "Icelandair attitude suck and is the reason I will not even visit Iceland now."

Pros: "Stewards were upbeat"
Cons: "Cramped for 7+ hours"

Cons: "Huge lines for everything,got delayed by 1 hour....."

Pros: "Smooth flight. Plenty of space. Good inflight entertainment made the trip pass quickly."
Cons: "No free snack like pretzels. Usually you get some complementary food on international flights"

Pros: "All around great flight and premium service"

Pros: "flight, crew and over all service provided by Iceland air was outstanding nothing to complain about at all"
Cons: "this is something Iceland air has no control over this is an airport problem and Isavia is to blame. The company controlling boarding lines in KEF should have their head checked. There is nothing to help people get in correct boarding line"

Pros: "Inexpensive ticket. Boarded and left right on time. Small, crappy plane (757=200). It was so old, there were still ashtrays in the back of the cabin!"
Cons: "The D gate area for check-in is a zoo, and we saw more than one couple looking for the correct gate. We were charged a bag fee of $77. IF one goes on line 36 hours before you can get if for $55. We were unaware that the bag wasn't included (our bad, of course), but when we pointed out that on Iceland Air check in there was NO place that asked for bags?? They said it was our fault for not "reading the fine print". We can only check in 24 hours in advance, so WHO would think to "manage trip"...36 hours in advance?? Especially in rural Iceland which is where we were 36 hours ahead of time. We would have gladly paid the discounted rate for the bag, but no on was willing to help us with that, so we got soaked for $77 and were told to take our concerns to Iceland air customer service."

Pros: "Price was good"
Cons: "Made me pay for checked bag"

Pros: "Flight attendants seemed nice."
Cons: "I think Icelandair maybe the most disorganized flight I’ve ever been on. 3 of our 4 of flights were delayed, one for 3.5 hours. Found it amusing How they provided a 14£ Refreshment Compensation but announced it after almost every restaurant had closed. Information agents were either unavailable or late when an issue was present and weren’t helpful most of the time. I would do my best to never fly IA again or recommend them to anyone, especially those traveling to and from the US/Europe."

Pros: "On the flight, the stewardesses were kind and patient"
Cons: "Ridiculously long delay, not great communication, no complimentary food offered or other compensation/empathy. On flight, update movie selection please?"

Pros: "Flight attendants were attractive"
Cons: "On the way back sat on plane waiting for 2 hours due to mechanical issues, then 30-94th more hours eating as flight got cancelled. They charged me for bring my boulder pad back."

Cons: "Refreshment cam 3 hours after departure Wait lines everywhere because the plane was not ready when they opened the gate"

Pros: "Nothing"
Cons: "Flight was to arrive in Seattle, but grounded in Edmonton due to mechanical issues"

Pros: "The wanderlust salad is fantastic!"

Pros: "Free stop"

Cons: "we were delayed 7 hours due to technical hour. 3 of these hours were spent on the tarmac."

Pros: "Otherwise excellent service yet again, but..."
Cons: "the airport's getting too small for the amount of flights leaving. almost impossible to get to gates because of people waiting to board blocking the corridors, the lines to everything were too long. Also the way random security checks were organized was terrible."

Pros: "Staff were hard working and tried to accommodate fliers needs,"
Cons: "Reykjavik Airport was the worst for lines, delays, and boarding, You are bused to and from the terminal/plane."

Cons: "A youth group of some kind caused my flight to be nearly two hours delayed because they lost two of their kids and a chaperone, then refused to board without them. Icelandair made it the problem of everyone else on the plane rather than deal with the minority of passengers. As a result, I missed my connection flight and my total trip time had nearly five hours added to it. It is doubtful I will ever fly Icelandair in the future."

Pros: "Everything good,"
Cons: "No English on the notice"

Pros: "My luggage made it."
Cons: "We got to Iceland late, ran to the gate to catch the next flight, got on and found out you don't provide a meal. It's one thing to have time to buy food you actually want before you board, but if it's your fault for a delayed flight, it just seems unfair. We had already been traveling for 6 hours and it was dinner time when we boarded. The flight took off (and unlike most flights I've ever been on) the crew took until close to 9;00 to serve us anything. Needless to say we were hungry, tired, and frustrated to pay for overpriced small portions of junk food. Not even complimentary pretzels?! I was more comfortable on my hour long flight to Boise from Seattle where we got free snacks and the flight crew booked it to get us drinks before turbulence set in and they had to sit down. Also, though the exit row gives extra leg room, not being able to put your seat back on an 8 hour flight is tough. In the past I've had amazing experiences with Iceland Air. I'm sad to say this time wasn't one of them."

Pros: "arrived in good time"
Cons: "gate change at last minute, long wait for bus to aircraft."

Pros: "Going to Copenhagen via Iceland felt like going there through the back door. I liked it. Rather go that way than through a London connection. The Iceland airport was very busy, had trouble finding the correct gate for departure to Copenhagen. I wasn't expecting to depart the plane on arrival in Iceland and be put on a bus to be taken to the airport complex. Was also put on a bus from the airport to the plane for departure to Copenhagen. I would in the future fly with Iceland air again. I was treated well by the airline personnel, and I was happy to give that country my business. Shirley"

Pros: "Great flight food and Saga lounge in Iceland"
Cons: "Boarding chaos in airport in Iceland. Perhaps the expansion will help."

Cons: "Very short layover, getting on plane was hectic."

Cons: "Reykjavik airport seriously under sized for peak times. No waiting areas of any size. Overcrowded restaurants, limited and overpriced stores."

Cons: "The over size baggage drop and check in process were very lengthy and fraught with problems."

Pros: "The airline was wonderful and managed to get us through the airport with such a small layover. Your employees in rekjiavik are awesome!"

Pros: "Nothing"
Cons: "Everything"

Pros: "NA"
Cons: "NA"

Pros: "Enough entertainment. Quick flight. Water included."
Cons: "Terrible boarding process. No one knew where to line up or what was going on. Everyone was just standing in a line around the gate. Boarding was delayed by 20 minutes. Not one person in the crew was able to tell us why we were delayed or even where to stand. Seats were uncomfortable. Blankets were unavailable going to SEA, but available when going to KEF."

Pros: "Crew was good. Seats were ok."
Cons: "No food, ridiculous on a trans continental flight."

Pros: "Even the cheapest class has the 4 inches that U.S. airlines make you upgrade for. Friendly attendants. Bring your own food."
Cons: "Boarding process is long and disorganized"

Cons: "The boarding process was chaotic it started late and then by allowing everyone to board at once it created a rush to the desk. People were not held to the one personal item and one carry on rule causing there to be a lack of space in the overhead compartments. The aircraft was out of date, the entertainment screens and charging ports in my whole row were broken."

Pros: "All of the employees are highly professional and very kind. IcelandAir is my new favorite company for flying!"
Cons: "Everything was great!"

Cons: "No room for our carry on, because other passengers were allowed to bring on over-sized bags and multiples. No order to boarding, just first come first served. 2 out of 3 USB ports in our row were broken."

Cons: "Cramped"

Pros: "Nothing. I would give the airline zero stars.. Zero..unfortunately that option is not available."
Cons: "I was traveling with my 72 year old mother and had 2 hand luggages with me. No one offered or bothered to assist my mother down the flight of stairs to get down to board the bus awaiting for transfer on the initial flight to Hamburg. The flight attendants just stood there doing nothing. I hope this airline becomes so unpopular that Americans will boycott traveling with them. Lesson learned. Just like Delta Airlines, poor customer service, cheap overpriced meals will be the downfall of this airline."

Cons: "Limited vegetarian food options."

Pros: "cheap airfare"
Cons: "slowwww boarding"

Pros: "Service, on time, smooth flight."
Cons: "It was sooooo warm. I was practically sweating!"

Pros: "The Keflavik airport is easy to navigate. The crew was very friendly and continued to provide drinks throughout the flight."
Cons: "The space between seats seems to have shrunk from our previous flights. The boarding process is really unorganized."

Pros: "It was a full flight, which caused delays in boarding. It would have been better to organize the boarding process by some kind of a system, such as rear to front or similar. When that is done, it usually speeds up the process."
Cons: "As I said, the unorganized boarding process caused everyone to just crowd onto the bus and then on the plane. This caused delays."

Pros: "Window seat, clear sky, only a few bumps. Loved looking down as we crossed over Greenland."

Pros: "Not much"
Cons: "Icelandair is an overall good value but they left one of our bags in Iceland. WTF? The plane wasn't even half full. Then when we get to Seattle there is nobody able to help us. Had to call customer service who told us to call back after 8:30 Iceland time. That's 10:30pm in Seattle. This after we'd flown from Copenhagen for eleven hours. Then they tell us the previous person should have had us fill out the online form. All very frustrating."

Pros: "Gemma Crane was excellent! She knows the benefit to a cup of tea and made me feel very special for the entire flight. Thank you Gemma."

Pros: "Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly."
Cons: "Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight."

Pros: "made it safe to Seattle"
Cons: "Bad attitude of an attendant at the airport when inquiring about seat change for medical reasons. Complete ignorance during flight, no water or snack offered to me during 6 hour flight while a flight attendant paid a lot of attention to two ladies sitting close by."

Cons: "Our baggage was delayed coming off the plane in Seattle and getting to the carousel. When we were finally able to claim our baggage in customs, the gate said it was too late to re-check them through to Seattle, so they had to re-book us for a later flight. So after 13 hours of travel (with a toddler, which makes everything harder), we had to wait an unexpected 3 hours at Seatac to board a plane home. It was terrible. The BA representative at the baggage claim was incredibly dismissive and rude to everyone. It really was miserable."

Cons: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Pros: "Food and entertainment"

Cons: "The seats in flight are very small and not comfortable.Food quality also poor as they don't even provide fruits in flight.The food is junk."

Pros: "The cabin crew were excellent. The food service was very good. Entertainment choices were abundant and generally good."
Cons: "Reaching our connecting flight. The Bataan death march comes to mind—concourse 3 to 5, oh my! Having got through all the hurdles including incomprehensible up, down, up again down again escalator rides and security pat down for my wife we got to Concourse 5 where we learned our plane was leaving from C gates, but not which C gate. So we looked for directions to C gates. The only signage was for C gates 52 to 57. Common sense would lead one to believe that C gates 1 to 51 existed somewhere in the terminal; but no they do not and not many people are aware that they don’t. There has to be a better way. Perhaps before Brexit becomes a reality you could lean on Germany’s vaunted efficiency to help clean up this nightmare scenario."

Pros: "Food was OK"
Cons: "Ridiculous last-minute gate change with no notice in Frankfurt forced us to go through security twice and throw away our refreshment purchases. US Customs and Passport Control at Seatac was disorganized and downright surly. My spouse and I were separated on the flight and there is no room for adult bodies to sit with so many seats across without being pressed uncomfortably into strangers for nine hours. It is nearly impossible to sleep under such inhuman conditions. Shame on British Airways for putting profit over service and comfort."

Pros: "Muslim meal caters are not good at all. Need to have better meals"
Cons: "The food was not up to the standard. Also felt discrimination in the crew staff"

Pros: "Flight crew was top notch with few exceptions. Safe journey. Great price tag with what should have been limited connections."
Cons: "BA used to be one of my three favorite airlines, especially the international. Sat on tarmac for over 2 hours because no one thought to load luggage of a couple hundred people or de-ice the wings for the sprinkle of snowflakes that terrified London. Cancelled our first flight to London a few hours before we were to leave home and after two hours on the phone, we were instructed to cancel our remaining flights and purchase a connecting flight to our destination ON OUR OWN DIME with the hope BA May reimburse. Had to fly into another COUNTRY, pay for our own hotel room and transfers and got to our final destination a day later, with only crossed fingers BA will take care of some of those expenses or at very least reimburse for the cancelled flight. They Lost our luggage on the way home because of a 2-hour delay (tarmac story above^), because they involved 3 airlines in their efforts to help us connect back home. Staff and crew we saw face to face were great to help...though not all customers shared that experience as we witnessed. Administratively, based on our 2 weeks of multi-country travel with them, BA seems to have lost the ability to manage themselves. 2.5 hour flight from Rome to London has terrible service and we had to ask for water to drink. Everything else was paid...I’m accustomed to that on regionals Euro commuter flights but very surprising on a full-fledged BA plane covering that distance. So many extra inches given to the thirty folks in first and business that commoners get sardine seats across the pond to America. That being said, the seats themselves are plenty comfortable withthe exception of arm rests that do not fully position upright. BA used to make you feel incredibly fortunate to fly with them. Now, I appreciate the crew who worked very hard to make-up for such an ugly delay on the ground and in baggage and flightbmanagement. The rest left me with a migraine."

Pros: "Ice cream. Nowday, on flight food is hard to find the tasty one."

Pros: "Liked the food and drink service, as well as the on flight entertainment, movies, games, language game."

Cons: "This was in coach class, so I understand the cramped quarters, but even on a long haul flight (BA 49, LHR-SEA), how could they justify the seating in the planes? Perhaps BA executives should fly coach class on one of these planes to understand what they are putting their customers up to. Here are 2 additional items that should be a no-brainer to fix: a) They ran out of fresh bottled water. For the last one hour, all they could offer was sparkling water b) Somehow BA seem to be saving on food portions (or their caterer needs to be changed) - lunch/dinner portions are way too small."

Pros: "British Airways provides complimentary amenities in coach not found on US carriers: A hot meal, snacks, beverages other than water or coffee/tea. Their media selection is superb. They seem to work hard to make a nine-hour flight over The Pond as tolerable as possible."
Cons: "My comfort was better on the return leg because I had the extra leg room that comes with being seated on the emergency exit row. However, regular coach seating is at best tolerable. You are packed like sardines and the seats are firm, to put it mildly."

Cons: "the plane had been puked in on the previous flight and was not cleaned well so our flight had a hint of puke smell"

Pros: "The cabin crew was nice. The main dish was good. The entertainment choices were decent and the system worked fine. I don't sleep in planes so it's important to me. I got a forward facing seat so at least I didn't have to deal with the alternative."
Cons: "Not being able to make seat assignment earlier (i.e. 24h) was lame for a business flight. The second meal was mediocre, as was coffee. The screen of my entertainment system was scratched and cracked, but it didn't disturb me too much."

Pros: "It was all good."
Cons: "No complaints"

Pros: "amazingly the flight was only half full ..... seat was comfortable .... had lots of room .... had 3 seats to myself ..... best flight in a long time ....."

Pros: "In flight entertainment and meals were great. Flight was on time."
Cons: "Very crowded and difficult to move. Also, would have liked more water service - had to go ask for water a few times since service was not offered regularly."

Cons: "Not even a drink of water from Rome to London! Things have really changed in the last two years!"

Cons: "Nothing"

Cons: "For long trips I do not think I could do the standard class again. There was not enough room for me at 2 meters tall and I was rather uncomfortable in the middle seat"

Pros: "That food and drinks, including wine, were served for free. That the on board entertainment had lots of options that were well rated, recent, and were all free. The touchscreen was the best I've seen so far on airlines"
Cons: "The flight map was not working and the attendant didn't know what we were flying over (probably Greenland)."

Pros: "Crew was very efficient and polite."
Cons: "Very early flight for London. Very crowded. Boarding methods are once again slow by design. All the card holders get priority boarding , causing delays in general boarding do to folk standing around while putting stuff away."

Cons: "My bag was missing for five days back in Chicago."

Cons: "N/a"

Cons: "My entertainment voice did I not work. After four hours of the trip they gave me a another headset and thst worked. When I adjecfor decaf coffee, they didn't bring it and seemed annoyed after two asks I got sone, tasted like Nescafé. Food was scare, very surprised there were no snacks after meal was served for a ten hour flight until the end when a small sandwich was served."

Pros: "The crew was great and boarding was efficient."
Cons: "No wifi on board. What plane in this day and age isn't equipped with wifi? Especially on a 9 hour flight! Food was terrible."

Pros: "GREAT movie selection!"
Cons: "Didn't like sandwich for lunch, but the other meal was good."

Pros: "I love to fly on BA. Along with KAL, it is my favorite."
Cons: "Only problem this time was that the video monitors in the Economy class on the entire right side (Seats I-J-K) went out early in the flight and could not be repaired."

Cons: "The entertainment screen on the seat back was broken. The flight attendant said she would reset it or find us another seat but that never happened. Ten hours is a long time without the screen. Also they were out of meal choices by the time she got to our row and the chicken dish that was left was inedible."

Pros: "The crew was efficient"
Cons: "Food was really bad. I would like much more entertainment in such a long flight."

Pros: "Crew, food, entertainment all good. USB charging a nice touch"
Cons: "We purchased two tickets together but were assigned seats far apart. We couldn't check in using on-line app. It wanted Visa information for USA travel even though we are US citizens, all info was entered into our flight, and we had already flown the outbound leg. The partner airline for the first leg checked us in, noted that our seats were separate and said they unable to change it. We called BA customer service - they were unable to change our seats. On arrival at Heathrow there was a huge wait at the BA processing center, when we finally presented our boarding passes and asked for a change the representative told us there was no time and we should run to our gate. I sat next to two people traveling solo so sitting together was obviously no problem Seating people on a combined booking separately, and never finding a solution other than "run to your gate, we are really behind" is verging on terrible customer service."

Pros: "Friendly gesture"
Cons: "Maintenance of toilets"

Pros: "Everything was on time. Flight was smooth."
Cons: "Checking in for BA was a headache because of my Alaska connection so I was unable to request a window seat. Not able to request a window seat prior to check in."

Pros: "Free soft drinks. Average boarding speed. Was able to bring on my rather large carry on bag."
Cons: "Like the flight from Amsterdam to Philadelphia, the seats were extremely uncomfortable and wouldn't go back much at all. On this flight my tray was also broken so I couldn't ever put any drinks on it without them spilling everywhere. The flight attendants were the worst ones I have ever had on a flight. Very unpleasant and rude. They would barely pay attention to customers and would only gossip when they were making their rounds down the isles. One of them made an attempt to bump either my arm or my leg every time she walked paste me, not once apologizing. It was very clear that she was doing it on purpose. At one point she even kept bending over to get into one of her drawers on her cart and kept shoving her butt into my shoulder and in my face repeatedly without acknowledging me at all. I was returning from a trip overseas and my appearance was less than business casual but that is no excuse to treat me like that or any other customer riding on this airline. I enjoyed my flights with British Airways on my way to Europe. It's extremely unfortunate that these two airlines are sister companies and transfer people between them. From now on I will actively avoid taking any flights on a American Airlines unless I have absolutely no other option. Sadly, this may mean avoiding British Airways as well. It's sad when Allegiant Air offers better flights than such a reputable airline, such as this."

Cons: "Special meal ordered was not available"

Pros: "..."
Cons: "Arrived on plane, pilot announced flight was completely booked, crew was short staffed and thanked us for our understanding. What?! How can a plane take off without all the crew? This was flight 49, a 777! Just prior to take off the flight attendant said I had to put away my iPad. (That's a first) Once airborne I attempted to recline my seat (32C), the button was completely pushed in to the armrest, broken. I told one flight attendant, she said she'd look into it. 20 minutes later I stopped another flight attendant, she said the cabin was completely booked & offered a seat in the very last row (which also doesn't recline!). Upright for 10 hours is not acceptable. Only 1 option for meal, other had ran out. Just prior to landing a different flight attendant said I had to put away my pillow (which was in my lap during take off & nothing was said then!) but said nothing at all about my iPad. Please ensure your flight attendants are consistent! I will not fly British Airways again."

Pros: "Flight crew did a nice job and seemed to enjoy what they do."
Cons: "When you book your ticket you should be able to choose your seat without having to pony up $35 to do it, I don't understand why you have to wait until you check -in 24 hours before your flight to get a "free" seat. Food was just okay. Seats not that comfortable."

Cons: "My connecting flight was late, and I missed this flight."

Pros: "Frequent beverage service and decent food. My wife and I enjoyed catching up on several movies that we otherwise had ignored."
Cons: "Heathrow Airport is a horrible mess. It seems our soft shell carry-on luggage that fit fine above us on our previous British airways flight was now too large and had to be check. This bothered me greatly as multiple individuals with hard shell carry-on luggage rolled by without so much as a word. It appeared that whomever decided the seating arrangements was drunk. All of our previous flights my wife and I were seated next to each other. This flight we were seated in two different rows. After several trades (I think four) we were able to sit next to each other. I had attempted 24 hours prior to the flight to select our seats but was unable to do this without paying $50."

Cons: "We sat at the gate after landing door at least 30 minutes waiting for cargo to be unloaded to keep the plane center of gravity within the correct tolerance. This was especially painful after such a long flight."

Cons: "We werent able to change our seats online and nor at the airport counter. So my husband and I had to sit separately on this long flight"

Pros: "We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!"

Cons: "Requested a Kosher meal through the British Airways reservation directly, was not provided with such for the trip. Boarding was delayed by 35 minutes."

Pros: "As a first time flight using BA, I was very impressed, and felt I received good value for money."
Cons: "I did not like the policy of paying to assign yourself a seat ($51 per seat) unless you do it online 24 hours prior to your flight - which I chose to do. I understand in the current business climate of paying for better seats, but nickle and diming plain Jane economy seats is unacceptable."

Pros: "Food had improved."
Cons: "Rather cramped."

Pros: "Short flight"
Cons: "Very hard landing and no entertainment"

Pros: "Customer Concern."
Cons: "Food Quality needs improvement w.r.t the Indian Food."

Pros: "Yes!"
Cons: "No more comments!"

Cons: "They already know they will have a delay but they don’t act before happen"

Pros: "Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class."
Cons: "I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon."

Cons: "Bigger seats"

Pros: "Nothing"
Cons: "Everything"

Cons: "Better snacks."

Cons: "Wider seating"

Cons: "Healthy snack options"

Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Cons: "Delayed for an hour"

Pros: "No issues - which is what I expect"
Cons: "USB chargers on seats"

Pros: "comfortable seats"
Cons: "food"

Cons: "Well organized loading, consistent beverage service"

Cons: "Weather related, mostly, so not AA’s fault"

Pros: "One of the few non-stop flights between Seattle and Philadelphia. Convenient times for my travel needs"
Cons: "There are 9 boarding groups some of which have no one in them. I don't understand why. Seats don't have screens for entertainment so you have to use your own device to. Make sure you have extra batteries since there is no power to charge on board."

Pros: "Nothing!!!"
Cons: "The seat in front of me reclined so far that the guy in that seat had his head less than a foot from my face and my knees were being smashed by his seat. Very painful."

Pros: "One nickel hostess"
Cons: "PAID FR UPGRADDED SESTS AND THEY WETE GIVEN TO LATE ARRIVALS."

Pros: "Other passengers"
Cons: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"

Pros: "The flight crew was nice. They kept us well hydrated."
Cons: "I expected more from the in-flight entertainment on a 6 hour flight. If I had known I would have brought my own tablet and watched the free in-flight movies that were offered via free Wi-Fi."

Cons: "Flight left early on top of us arriving in Philadelphia late. Hadw the staff been more helpful we would've made the connecting flight. This occurred to multiple people on our flight from Rome."

Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."

Pros: "The fight was not over crowded."

Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"

Pros: "The aircratf and on time operation"
Cons: "Gate agents not following AA.com policies to charge extra fees"

Pros: "Was on time."
Cons: "Not eventful."

Pros: "There’s nothing better than a non-stop."
Cons: "Oy, they offered an $800 credit if I let them bump me. But they had no way to get me to my destination! I guess instead of asking for volunteers, they should have asked for people who really didn’t want to go. Then the flight attendant announced, “we’re really low on food”. Really? This is a SEVEN hour flight!"

Pros: "seemed more comfortable on this plane, still squishy."
Cons: "really.. a 6 hour flight with just a cookie.."

Pros: "Nothing!"
Cons: "it was not BA flight American Airlines. For a 6-hour cross-country flight, there was no entertainment of any kind. More than that, no blanket or a pillow was available which made the trip so much worse. Worst of all, the last 90 minutes of the flight all the toilets ran out of water so they can't even be flushed. First time I have ever come across such a problem. Absolutely terrible."

Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."

Pros: "Early for arrival!! Love that!"

Cons: "no charging station"

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Cons: "close it!"

Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"

Pros: "Delayed"

Cons: "Longer flights should have screens in the headrests"

Cons: "Bad as above"

Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."

Pros: "seat comfortable enough"
Cons: "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."

Pros: "There was movie available"
Cons: "-There were no Blankets for coach even though I wasn't feeling good at all."

Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."

Pros: "Free beverage"
Cons: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."

Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"

Cons: "Delays"

Pros: "I got home"
Cons: "No tvs"

Pros: "Nothing"
Cons: "See above comments"

Pros: "From Seattle to DFW, we had the best flight! Brand new plane with individual entertainment screens!"

Cons: "3rd flight with AA this year. Luggage damaged for second time."

Cons: "The crew was talking very loudly so I couldn't sleep. It's a red eye flight! People are trying to sleep!!"