All was great!
Fast & efficient
I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment.
Nickle and diming....baggage fee, meal.
CRJ900 is a small plane. no WiFi
Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.
Flight on time.
I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.
new plane, on time
Somewhat bumpy landing if I'm being picky...
No snack, and The airline used styrofoam cups which is not environmentally sustainable
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