Find Cheap Flights from Boston Logan International to Minneapolis St Paul (BOS - MSP)

First time in a long time traveling on sun country. I really enjoyed it. Great customer service from ticketing agents all the way to the flight team. The planes were clean and relatively new. My experience on sun country was much better than my typical experience on delta. I will look for sun country flights preferentially in the future, given price similarity.

Mark, our flight attendant, was cheerful and seemed pleased to serve. Refreshing!

Flight was on time. Price was excellent. Seats were comfortable.

Next time I will bring some reading material.

Spirit nonstop flight 616 from BOS to MSP on Tuesday July 26 was delayed for 4 hours due to mechanical problems with the plane, which was at BWI trying to depart for Minneapolis. Customers in Boston had to wait for it to be repaired in Baltimore and then flown to Minneapolis and THEN come back to Boston to pick up passengers. Scheduled departure was 7:42pm which got delayed four hours to 11:42pm resulting in a 2:20am arrival at MSP. Problem: At no time was this four hour delay announced over the loudspeakers to those waiting in the gate area, nor were there any options announced for those who could have returned home and flown the next day. Spirit did send email or text updates, but for those customers without cell phones or service, there was nothing. If I'd known, I could have gotten a good night's sleep at home and flown out the next day. Instead, it was four hours of tired adults and children waiting while restaurants and shops closed down with no updates announced. I don't mind the 'no frills' style, but Spirit

Excellent boarding procedure and on time performance. Flight crew was great.

Nothing

We were stuck for an hour and a half on the tarmac

We were stuck for an hour and a half on the tarmac

iT WAS MY FIRST TIME FLYING WITH SUN COUNTRY AIR AND IT WAS A VERY PLEASANT EXPERIENCE, FROM SERVIVE TO EQUIPMENT. GREAT

Very good experience. Courteous crew, accommodating gate staff, on-time flights both directions. This was my first time flying with Sun Country and I will absolutely use them again when possible.

Great trip for super cheap! $139 from Boston to San Francisco can't be beat. Everyone was friendly and helpful.

Food options were weak, pack your own!

This was the first time I flew Sun Country. I travel a lot for business and they were great. I would certainly fly them again.

Nothing unfortunately

Terrible customer service- there was no one at the desk to check in at Boston Logan. I was in a line of about 5 people, and after 20 minutes a group of employees finally shuffled out and one of them was still eating food out of a cup while "getting ready to open", as he told us. He was inconsiderate and rude when telling me he wouldn't check my bag early, and also informed me with a smirk that my flight was delayed 3 hours as well. No explanation. The rest of the customer service I experienced from the gate attendants and flight attendants was apathy at best- a far cry from the service I've received with many other airlines. My flight home was delayed an additional hour, and upon boarding we found out this was due to "our plane" being used for a different flight. I guess I didn't think that a smaller airline would have so many issues, but I was disappointed almost every step of the way. The website had multiple issues while I tried to navigate the process of adding a suitcase & choosing a seat, and I wasn't able to get my boarding pass printed at home and had to sign back in twice because there were website errors. We landed a half hour early on the way to Boston, but had to sit on the tarmac for exactly a half hour because there are only two Spirit gates. Once landed, we also waited a half hour for our bags at the carousel. Maybe one of these things would go wrong with another airline, but I've never had so many in one trip. I had heard some negative reviews about the airline, and thought I'd give it a shot, but never again. I'd rather pay more money up front and fly with Delta than be miserable the entire time I'm en route somewhere.

Flight delayed but handled it well. Preflight communications were excellent from spirit and from kayak.

Crew seemed unexcied, not engaged.

Crew is excellent.

Need check-in kiosks where you can print boarding pass without waiting in line. I checked in online but couldn't print my pass because I don't have a printer. I still had to wait in line like everyone else who hadn't yet checked in at both airports and wasn't checking a bag either. Delta sends the boarding pass right to your phone.

Seamless onboarding and check in.

Not much leg room on plane, no snacks

Be careful flying with Spirit. Their policy is that you pay a very small base rate, with no frills whatsoever. The seats don't even recline at all. Baggage fees (even when paid online ahead of time) are very costly. You don't even get in-flight water for free. I can't tell you how many customers were upset any complaining about various aspects of the surprise costs associated with this airline; I'd imagine all over the country every day Spirit is causing frustration to hundreds or thousands of people. Would not recommend.

*Low Fare *New Airplane *Fun Crew/Great attitude *On time

*Seats didn't recline much at all *Im 5'7" and my knees were close to touching the seat in front of me