Find cheap flights from Boston to Minneapolis

Pros: "Great crew."

Pros: "Everything"
Cons: "Nothing"

Cons: "No mechanical failures or delays would be nice"

Pros: "Flight was short and pilot got me there safely. Kept passengers informed about delays."
Cons: "Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior"

Pros: "Flight was on time. Crew was jovial and very pleasant. Smiles all around. Flight attendant at the very beginning said, "Welcome to flight --- to Bahamas. . . just kidding." It made people chuckle."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"

Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"

Cons: "Too crowded."

Cons: "Time to bring in dual class flights!"

Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"

Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."

Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"

Pros: "Everything"
Cons: "Nothing. Delta is the best airline in North America"

Pros: "the service in general very nice"

Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"

Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."

Cons: "Much older plane. Not as comfortable as some other planes I've been on."

Pros: "Service and staff"

Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."

Cons: "Nothing"

Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."

Pros: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Cons: "No complaints."

Cons: "nothing"

Pros: "Everything else"

Pros: "it was great experience"

Pros: "Boarding went smoothly. No delays were encountered. Everyone behaved themselves.no"
Cons: "Only problem was I couldn't get connected to the wi-GI."

Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"

Pros: "Good heads up to turbulence."

Pros: "Very friendly and helpful staff."

Cons: "Late starts"

Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Pros: "I liked everything."

Cons: "The attendents only served one round of beverages in Comfort Plus."

Pros: "Airtravel is not exactly something to 'LIKE' but it was good."
Cons: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"

Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"

Pros: "Loved it all. That's good advice above :)"
Cons: "It was a blast!"

Pros: "Blankets"

Pros: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Cons: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "Lots of movies available!"
Cons: "One small bag bag of peanuts?!?"

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Cons: "half-broken screen, couldn't access anything on the left side"

Pros: "On time departure and slightly early arrival"
Cons: "Airline food is just so inadequate in every way."

Cons: "Read previous complaint"

Pros: "Excellent boarding procedure and on time performance. Flight crew was great."
Cons: "Nothing"

Pros: "Good service"
Cons: "Small airplane for the route and terrible terminal"

Cons: "No meals was available for VEG. people."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Pros: "Not crowded"
Cons: "Fees for bags"

Pros: "I arrived alive."
Cons: "No tvs at all, narrow aisles, and my bag was lost somewhere between the east and west coasts. Pretty unapologetic, and very little information about recourse. Not a great way to end the trip."

Cons: "Waiting 15 minutes after landing to get off the plane and another 25-30 minutes for our luggage-ugh."

Pros: "Nothing!!"
Cons: "We are used to flying Sun Country when it was under different ownership apparently. We had to pay for small bags and there were no snacks that we didn’t have to pay for! The leg room was minimal and my husband is 6 feet tall and was very uncomfortable. I don’t know what you think Sun Country should be, but this is not the Sun Country we used to fly."

Cons: "We were directed to one baggage claim area and after 15 min of waiting, found that all our flights' bags were on another carousell. No one told us."

Cons: "Use to love this airline now I only take it when I need to since we are now charged for every little thing, carry on, online check in, pick your seat, you don’t even get a little snack of pretzels anymore, only get to buy a snack for 5x more than what they actually cost. No thanks. Never again."

Cons: "Sun Country is very hit or miss and it all comes down to the flight attendants. I’ve have previous flights with Sun Country where the flights are smiling, kind, and helpful. However this crew didn’t take the time to be helpful and spoke down to the customers. The carts came by and it wasn’t obvious if everyone got a beverage or if was for purchase only. Either way, not the flight attendant’s fault, for me not knowing, but I was uncomfortable asking them because of the crabby looks on their faces and their unwillingness to politely answer questions."

Cons: "Lots and lots of crumbs everywhere."

Pros: "On time!!"

Pros: "Everything went smoothly"
Cons: "No snack food"

Pros: "Plenty of overhead space."
Cons: "That the flight was canceled. Get it together, Kayak!"

Pros: "The price was good, but I guess you get what you pay for."
Cons: "My checked luggage got left at the layover airport. While they got it back to me 24 hours later, dealing with their customer service was a huge headache. I found the Sun Country representative to be unbelievably dismissive and rude over the phone as I tried to figure out what may have happened to my luggage."

Pros: "Hats off to a reasonably priced airline that doesn't nickel and dime you to death. Was great to have beverages included and options to purchase tasty treats on board. Staff was super helpful with questions about oversized bag check and collecting them on the belt after the flight was quick and easy."

Pros: "Because of the delay, I got a free drink. I ended up with a whole row of seats to myself so I could sleep."
Cons: "They forgot to do the security sweep, so we had to get off the plane with our luggage, wait, and then get on again. The takeoff had already been delayed by 2 or 3 hours before this."

Pros: "Boarding process was expedient."
Cons: "No advanced check-in for flight available, changed my seat & didn't tell me until I handed attendant my boarding pass, was switched to a seat in the first row of economy cabin so hard dividers between seats that didn't allow for ease of comfort to relax for long flight, flight was FREEZING cold, asked for a blanket and was told there were none, only breakfast option was disappointing"

Pros: "Very reasonable"

Pros: "Reasonable layover, good food options"
Cons: "Couldn't. Y the kettle cooked chips separately."

Pros: "Nothing, really."
Cons: "Seats were crammed, crew was a little rude, flight was incredibly delayed without much reason given."

Pros: "Service was good."
Cons: "No drop down tv's or free small snacks."

Pros: "Organized with boarding. Left on time."
Cons: "No "free"snacks"

Pros: "They were efficient, organized. Nice legroom! Timely made all connections without a problem."
Cons: "Don't really have anything negative! Small airline did a great job no different then larger airlines"

Cons: "I didn't like the fact that I was in the area of the gate, window shopping. Heard someone say that a flight was leaving early I went to the gate, plane was still there and they wouldn't let me board. They said they were paging me, but saying my name wrong. I was possible 1 minute (until the normal 20 min boarding), They were of no help and this even started before my trip. After calling several times, they would now give me my flight info, said I had to go thru Kayak. I stated they charged my credit card, they should have the info. A big struggle with them. Not happy, missed a leg of my trip and want a refund."

Pros: "The crew was very y hospitable and attend I've, as was the counter agent who checked me in."

Pros: "That was a plus"
Cons: "No free snacks!!"

Pros: "SunCountry is a classy operation. I appreciate having another option to fly directly to Boston."
Cons: "The gate at Logan airport is cramped and insufficient. Also no amenities once you clear security."

Pros: "ON-TIME!!!! Hooray. Low-key, very few hassles."
Cons: "No space. Had to pay for $15 seats because we didn't check in quickly and we were still last to board with limited space for bags."

Pros: "."
Cons: "."

Cons: "I didn't know that we wouldn't be able to get our tickets until 2 hours before our flight because they didn't have a kiosk in Boston. Also the gate had very limited food options and once we went though security for a delayed 10 pm flight the one for place was already closing at 8:30."

Pros: "I love flying Sun Country. The staff is friendly, they allow you to check your small carry on at the gate, which allows me to board faster and not worry about anything. You still get a free beverage, which is all really need; just to stay hydrated."

Pros: "Bumped up to row 4"
Cons: "Hard to reach restroom."

Pros: "Friendly service, smooth ride."
Cons: "They need wi-Fi on the plane..I was accidentally double Charged for my refreshments."

Cons: "The gate agent did not say hello, welcome, thank you. He just took my ticket, scanned it then gave it back to me. That was not good service. Other than that, things were good but that stuck out."

Pros: "We even arrived at our destination early!"

Cons: "They kept us on the plane for 1 1/2 hours and never took off . I had to pay for my bags and upgrade again on another airline ."

Pros: "Nothing"
Cons: "Argued with The stewardess. Embarrassed me. No wheel chair like I called ahead in time for. Just horrible. Never flying this airline again!"

Cons: "-four hour flight with no wi-fi?! -movie option for free?"

Cons: "Flight was cancelled because the plane would not take off and I experienced some of the worst customer service I have in my entire life while attempting to get myself into another plane- never taking this airline again!"

Pros: "When checking in the person at the desk went out of her way to help me and changed my daughter's seat so that we could be together even though I hadn't asked her to."
Cons: "i didn't receive a seat assignment with my ticket and when I tried to get one online later it wouldn't let me and gave a number to call. When I called the number I waited on hold for 45 minutes and finally gave up and was very mad."

Pros: "It was quick"
Cons: "Sears are uncomfortable"

Cons: "This something I think all airlines should do. They should let those who have no carry on bags off frist."

Pros: "I enjoyed how comfortable the flight was, and that the crew was helpful in getting me to my seat and assisting with bags."
Cons: "There was no food to eat, which made my life difficult..."

Pros: "We loved first class. We were treated like royalty and the attendant was wonderful. It definitely made us think of doing this again with Sun Country!"

Pros: "Easy flight, convenient locations, great price & loved the simplicity of going through security into an area with only 2-3 boarding areas which means very short lines."

Pros: "Amazing: left & arrived 156 minutes early. Way to go!"

Pros: "Sun Country had website issues and we got stuck sitting in the way back of the plane,, we could not check in kept giving us an error"

Pros: "At least music , a movie and pleaseeee!!! Maybe a chips or something with the drinks"
Cons: "Overall was ok"

Pros: "Departed right on time and landed ahead of schedule, offered first checked bag for free"
Cons: "My friend was pregnant and they didn't upgrade her to a more spacious seat, no TVs and had to pay for snacks"

Pros: "This was the first time I flew Sun Country. I travel a lot for business and they were great. I would certainly fly them again."

Pros: "Every person we interacted with was very pleasant and did what they could to make the trip enjoyable."
Cons: "Seating is very crowded and uncomfortable. There was 2 empty seats on the row behind me and when I attempted to move to one of the open seats, the person sitting in the row (an non-uniformed attendant) told me I could not sit there as the seats were a premium option."

Cons: "I hate the policy that lets people who bring on luggage for FREE delay boarding and departing the plane. I pay to have my luggage do loaded and then stand waiting while the cheaters and cheap passengers jam with the help of crew everything up top. Same on the way out . Those who pay should board and depart plane first and of course still be delayed on take off by the frugal idiots . Everyone should check their luggage or those who carry on should be the ones who pay"

Pros: "Honestly, don’t care for this airline. There’s always some hiccups with boarding, ride staff, mediocre cabin, etc."
Cons: "Why do they always want to check bags that are your everyday carryon items (large purse, medium backpac, etc.), but allow people to carryon their larger carry on suitcases filling up the overhead bins. Those are the people they should be making check their “carry-one.” And then be rude about it on top of that."

Pros: "Great. they upgraded us to First since my husband was silver premier"

Cons: "The food selection. For someone like me who cannot eat cheese. there was absolutely no choice. Everything on the menu had cheese."

Cons: "Long delay."

Pros: "N/a"
Cons: "N/a"

Pros: "Temp was comfortable, not freezing cold like on other flights I experienced"

Pros: "New remodeled gate waiting areas plane"
Cons: "Plane is too old"

Cons: "Multiple delays"

Cons: "It was quite late"

Cons: "The delay!!"

Pros: "Was clean and nice"
Cons: "Everything was good"

Pros: "awesome, caring staff"

Cons: "Only sent a code for bad wifi on one of two trips. I wish united airlines would step up their game. At least I didn't get dragged off."

Cons: "United sucks soooooo bad"

Pros: "Competent, organized, pleasant and efficient staff, on time"

Pros: "Everything !"

Pros: "Nothing at all"
Cons: "The flights were late and annoying"

Pros: "Snack, mints"

Pros: "Service"

Pros: "Nothing"
Cons: "Everything"

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Cons: "Great"

Cons: "It was delayed"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"

Pros: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."

Pros: "Everything"
Cons: "NA"

Cons: "I wished there was a snack."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Everything except the wifi not working"
Cons: "The wifi not working"

Cons: "Were held up by TSA in San Francisco because we were not given receipt for our dog who traveled with us. (We had a 2 hour layover in SF and took dog outside the security area for relief). Then the ticket counter in SF was understaffed and it took a long time to get the receipt printed (Once at the counter the agent was very helpful, efficient and quick). Should have a pet area inside the security of airports, like Palm Springs does."

Cons: "They mis-tagged my bag and still haven't found it and have not been helpful or informative when I call to check the status"

Pros: "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."

Pros: "How a passenger emergency was handled. We were kept very well informed"

Cons: "I like everything from this."

Pros: "The landing was not good as we had turbulance. Other than that, everything was good."

Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"

Pros: "the gate was across from the lounge entrance, after the delay got a seat row to myself"
Cons: "delayed multiple times due to maintenance issue (their fault), no compensation for lost time"

Cons: "Seat/space"

Pros: "Curbside checkin and luggage check"
Cons: "Nothing"

Cons: "No wifi. No movie."

Pros: "Attendants were friendly and helpful."
Cons: "One of the attendants was pushy and rude."

Cons: "For reasons known only to them, United managed to separate the reservations of my wife and mine. Having paid for the trip with the Mileage Plus Explorer card, the first checked bag is free for each traveler. At the kiosk check-in at Logan, the machine wanted to bill us $25 to check my wife's bag. It took another 20 minutes to get this rectified."

Pros: "The flights were delayed nd alot of terbulance"

Pros: "My dinner was delicious"

Cons: "Two time delayed"

Pros: "went smoothly"
Cons: "lack of free peanuts"

Pros: "Newer plane. Very nice staff"
Cons: "Floor around seat was dirty. Lot of exaggerated braking. Suggested a new pilot perhaps?"

Pros: "The boarding process was on time."
Cons: "N/A"

Pros: "Horrible airline"
Cons: "Uncomfortable, hidden fees"

Pros: "i got to sit by my friend"
Cons: "during a pandemic you’d think people would be spaced out but there were people coughing all over me and i’m literally going to visit my mom and if she gets sick she’s going to die"

Cons: "Don’t like the teaser fare. They want to upcharge for everything!"

Pros: "Good taking off n landing"
Cons: "Being delayed due to technical difficulties"

Cons: "Major Delay"

Cons: "I’m sure they’ll fix it. Right?"

Cons: "one hour late leaving"

Cons: "Good"

Pros: "Plane late to pick up/board and had no gate to inboard when we arrived."

Cons: "Pilot says ten minute delay and kept everyone on plane over an hour before taking off, was quite uncomfortable to be in that full of a plane longer than neceSary."

Pros: "Nothing"
Cons: "Everything"

Pros: "Zero"
Cons: "I didn’t like workers"

Pros: "the price"
Cons: "the seats"

Cons: "We had to wait 20 minutes for gate to open with an employee"

Pros: "There was limited seating prior to boarding."

Pros: "Easy to travel."
Cons: "Charging so much for each bag; undesirable."

Pros: "Frontier is terrible we flew from Mpls to Orlando and back. I will never fly with them again. Economy all the way even service"

Pros: "Nothing"
Cons: "Haven't left yet. Gouged on prices. Frontier can go die."

Cons: "Delay and missing baggage"

Pros: "On time, went smoothly. Didn't buy any food"
Cons: "On line check in confused me and I bought baggage plan I didn't want. Called rep and she said she would remove charge for a fee but so far it is still on my credit card. She added another baggage fee to my credit card. Was unable after that use the on line check in as it insisted I owed money. Was able to get boarding pass at the check in counter with no more fees. Very confusing"

Cons: "Crowded uncomfortable"

Pros: "Everything as expected, if not better. Great value!"
Cons: "Hmmm..."

Pros: "Price"
Cons: "Seats were uncomfortable, not being able to take a free carry on snd it took a long time for lauggages to come."

Pros: "It was quick to board friendly staff"
Cons: "It ran late"

Pros: "See above."
Cons: "See above."

Cons: "Charge me more Manny because 5 minutes late that is was expectable"

Pros: "Everything went smooth. Slight delay but otherwise great"

Pros: "Staff at the Frontier desk were EXTREMELY nice and helpful"

Cons: "Both the outbound and return flights were late. Slowest baggage claim in the industry. Will never use this airline again."

Cons: "See above."

Cons: "Frontier is constantly late!"

Cons: "Pilots were 50 minutes late"

Pros: "Nothing"
Cons: "An hour sitting in the plane before takeoff"

Pros: "Politeness"
Cons: "Overall everything"

Cons: "Nothing"

Cons: "Fighting spirit for the toilet bowl."

Pros: "staff was friendlier (more cheerful)"

Cons: "45$ carry on fee is ridiculous. $90 for both of us. Will Never flt frontier again. Please forward to Frontier"

Cons: "Delayed for 4 hours"

Pros: "Same as above."
Cons: "NA"

Pros: "Efficient and friendly"

Pros: "the plain didn't crash when landing, barely"
Cons: "the entire experience"

Pros: "At least a beverages"

Cons: "Mine and four other individuals bag never showed up. They told us to fill out a form and they'd contact us in 24 hours, still haven't been connected with."

Pros: "That I'll never have to fly with Frontier again."
Cons: "Customer service Lost bag Comfort Fees"

Cons: "Same as above!"

Cons: "Paying for a seat and bags."

Pros: "There mandatory luggage fee is absurd."

Pros: "I like that I can go just about anywhere with a carry on bag for under 100!"

Cons: "No food, no entertainment"

Pros: "same"
Cons: "same"

Cons: "2.5 hrs delay. Spirit needs more gates"

Pros: "I have flown spirit airlines a few times Every time they are delayed and unorganized / inconsistent with charging fees for bags I don’t understand how they can always be so off target"

Pros: "Easy on and clear expectations"
Cons: "We landed in Mpls and the gates were both occupied so we sat in limbo until they moved one of them at our gate."

Cons: "Landed But sat on taxiway for over 40 minutes waiting for other Spirit Flights to leave the gates. This is on Spirit operations. Also the gate agents and ground staff in Boston and Minneapolis cpuld care less about friendly customer service, saying hello, cracking even a fake smile or thanking me for flying Spirit. It was as if someone was forcing them to work"

Pros: "Seats were comfortable and it was nice to have trays"
Cons: "The blonde woman doing all the announcements was rude"

Cons: "Delayed, extra fees for bags. Overall terrible experience. I will never fly spirit again. A little more money is worth how much better literally every airline is."

Pros: "Flight was right on time. Flight attendants very nice. Amazingly, I won Lucky Seat Gift of 5,000 Miles! Thanks to Spirit Airlines"
Cons: "Restriction on luggage allowance. Hope the airline will review this soonest."

Pros: "All"
Cons: "Nothing"

Cons: "Having to pay for a carry on"

Cons: "I had to take Spirit for a business trip. 2 1/2 + hours with no water, no wifi and no entertainment! needless to say that the flight was delayed and sitting in at the gate that was under construction."

Pros: "Nice plane."

Pros: "Price was right and that's all"
Cons: "The flight was 3+ hours late and they required us to be at the airport for the original Take off time Seats have no padding and are not adjustable, my back is not happy. Tried twice to book alternate seating and the website failed to work I'll never book with Spirit again, the price difference does not justify the experience"

Cons: "Seats were way too cramped and the checked bag and carry on fees were outrageous!"

Pros: "Nothing."
Cons: "The fact that every time I fly with spirit, it seems to be late. They don't pass information along to let people know what's going on and why it's being delayed. Very poor customer service and overall product."

Pros: "early flight, arriving on time"
Cons: "weak coffee and no food choices available for breakfast on a flight arriving ~ 9;00 AM"

Cons: "2 hour delay"

Cons: "I couldn't check in to my flight online despite trying for an hour; it turnes out Spirit mistyped my last name. Despite it being their fault, I had to pay the highest bag fee when I checked in at the airport."

Pros: "The inability to compare flight prices not knowing EVERYTHING they nickel and dime you on should not be legal. It's not fair to other carriers. The $9 fare membership is a scam!"

Cons: "Gate agents were not nice"

Pros: "On time and direct-great times also to get the most out of my trip- early morning departures, late afternoon return"
Cons: "No complaints"

Cons: "First flight was delayed 3 hours, then no notification my return flight was cancelled. disgusting waiting area at gate. expenses for food, choosing a seat, carry on, etc."

Pros: "NOTHING"
Cons: "My 6pm flight on 6/19 from Boston-Minneapolis was cancelled due to "weather" around 10am. I was never notified of the cancellation from Spirit or Kayak? I took a 3 hour train ride to Boston unknowing that I was going there to be told the only flight to my destination was cancelled. Thats error number one. I talked to an agent standing by the self check in Kiosks who assured me that Spirit would get me on a flight with another airline. I waited in line another hour only to be told that they would not put me on another airline and that they would either book me on the next flight through them (1pm the next day) or give me a refund (which was significantly less than what I paid). Error number two. I then asked if I booked on the next flight, 20 hours from the time at the moment, if they could put me up in a hotel. The response I got was a flat out no. Mind you, I was next to a man speaking with another agent who was booked on another airline and also witnessed the person in line right in front of was given a hotel for the night! Error number three. Now, I spoke to theee different agents throughout the course of trying to find out my options and got different reasons why from all three, one of which was the supervisor! Error number four. I ended up finding the next to last seat on SunCountry that evening, which I paid for out of pocket, which cost more for a one way ticket than my original RT through Spirit! All this being said, having horrible customer service from Spirit and putting a large dent in my wallet....I will never fly Spirit again and will have my doubts about Kayak as well for not notifying myself or the countless others whom I spoke to about the cancellation that happened at least 8 hours prior to when the flight was supposed to leave!"

Pros: "Smooth flights"
Cons: "Small seats"

Cons: "The flight was delayed quite a bit, then when we finally boarded they said there was repairs that needed to be made on the plane, didn't explain what, and so we sat at the gate for a long time, I believe an hour, with little further update as we waited. When we did eventually get airborne, the ride was very bumpy but again no comment/explanation/apology was given. I also was very unimpressed that you couldn't even get a small cup of water but at to purchase even that. It seems to me that even if everything else is for sale you should be allowed drinking water on a flight in this day and age. In some states it's illegal to refuse drinking water to an individual, but apparently it's ok to do when you're trapped in a plane a mile high. Someone sitting at my gate had been delayed almost 12 hours with their spirit flight. After this experience I will never fly with them again if I can at all help it."

Pros: "I upgraded to one of the larger seats and so glad I did. The others looked really tight"

Cons: "The flight was delayed 3.5 hours and the crew was giving conflicting information. They delayed boarding because they thought there were still people on the plane which turned out not to be true and different flight attendants told different stories to different customers. The baggage came in very slowly at the end and a number of people had bags lost"

Pros: "There was absolutely nothing positive about this flight with Spirit airline."
Cons: "There was three desperate delays of our flight without any reason given. There were no customer service reps anywhere to be found during these delays to talk to. The gate at Logan airport for Spirit airlines is seperate from the rest of the airport so if you wanted to get any food or drinks you had to exit the gate and go through security again to get back in. None of the seats on the plane recline so you are sitting straight up in very uncomfortable chairs the entire flight. All of the power strips that were attached to the seats in the gate didn't work so you could charge your phone if you needed to. Also, on top of it all when you call customer service to file a complaint you wait on hold for 45 minutes and then they tell you to go to the website to file a complaint! What a joke of an airline. I will never fly with Spirit again no matter what."

Pros: "Well informed of delayed flight. Pilot kept us informed of weather, flight, etc."
Cons: "Filthy gate area, too crowded, seated away from own gate, couldn't hear intercom. Couldn't hear intercom on plane very well. Lost library book in seat, need to retrieve!!! Called MSP Baggage, awaiting call back."

Cons: "Runway construction!!!!!"

Cons: "Flight delayed 3 hours and nowhere to sit inside security way overcrowded"

Pros: "Everything was poor"

Cons: "Flight was delayed, but we weren't given timely updates. In fact, we received a "We're sorry" email offering a nominal voucher before we were told updates about the details of the delay."

Pros: "Nothing"
Cons: "The customer service is absent, we had to wait in the plane almost an hour after we landed because our docking station had a plane in it still (really poor planning like are you serious), the whole bag situation is COMPLETELY a rip off I packed a carry on small suitcase that I have flown with many times and when I got there to check in it said carry on bags were $55?!?!? And to check a bag it was $50 that I had no choice but to pay. The cheap tickets Spirit offers are just so sneaky because you end up paying so much in the end. Spirit is the worst airline."

Cons: "The boarding area at Logan Airport in Boston is horrible!! It was cold and cramped with very little in the way of food. Won't fly Spirit again out of Boston!!"

Cons: "Way to expensive. Water. Frigging cup of water was 3 $"

Pros: "Paying a little extra for the big seats up front, still cheaper than a first class ticket on another airline."
Cons: "An extra $57 for a carry on? The passenger next to Me lucked out, and got her seat assigned. Oh well..."

Pros: "Cheap flight, quick to unload bags after flight, boarded quickly"
Cons: "Cramped, late departure, have to pay extra for literally every amenity that you make take for granted on another airline, child kicking my seat the entire way"

Pros: "There wasn't much to like on this flight... it was pretty disappointing."
Cons: "All the hidden/ extra costs. It adds up to more than what any other airline would have costed and the service was worse. They lost my bag on the way there. They take FOREVER to get the bags to the baggage carousel (even when they make everyone pay extra to check a bag - but not as much to carry on a bag... you do the math). The flight was also delayed by 35 min. Once we got to our home airport, it took another 30+ minutes to even open the door so we could all get off the plane. It then took another 30 minutes once we all got down to the baggage carousel for the first bag to even come out of the baggage carousel."

Cons: "Both my flights were cancelled. I will never fly this airline again. It's not less expensive to make last minute travel arrangements."

Pros: "Seats on flight to Boston; firm, clean and modern."
Cons: "1 1/2 hour delay on return flight to Minneapolis; another 1/2 hour on the ground on arrival circling the tarmac looking for a gate; no water in air and sprung and sunken seats on return flight."

Cons: "Flight delayed 3 times then canceled last minute without explanation 4 hours past original flight time."

Pros: "Nothing unfortunately"
Cons: "Terrible customer service- there was no one at the desk to check in at Boston Logan. I was in a line of about 5 people, and after 20 minutes a group of employees finally shuffled out and one of them was still eating food out of a cup while "getting ready to open", as he told us. He was inconsiderate and rude when telling me he wouldn't check my bag early, and also informed me with a smirk that my flight was delayed 3 hours as well. No explanation. The rest of the customer service I experienced from the gate attendants and flight attendants was apathy at best- a far cry from the service I've received with many other airlines. My flight home was delayed an additional hour, and upon boarding we found out this was due to "our plane" being used for a different flight. I guess I didn't think that a smaller airline would have so many issues, but I was disappointed almost every step of the way. The website had multiple issues while I tried to navigate the process of adding a suitcase & choosing a seat, and I wasn't able to get my boarding pass printed at home and had to sign back in twice because there were website errors. We landed a half hour early on the way to Boston, but had to sit on the tarmac for exactly a half hour because there are only two Spirit gates. Once landed, we also waited a half hour for our bags at the carousel. Maybe one of these things would go wrong with another airline, but I've never had so many in one trip. I had heard some negative reviews about the airline, and thought I'd give it a shot, but never again. I'd rather pay more money up front and fly with Delta than be miserable the entire time I'm en route somewhere."

Pros: "Price , staff was friendly and attentive, started on time to Boston but 340 minutes late but gave us warning if delay so could plan"

Pros: "The flight, a day later, wasn't so bad."
Cons: "In the airport for hours and hours with flight continuously delayed - then canceled. Flew out 24 hours later. Poor communication. Huge luggage fees."

Cons: "Spirit nonstop flight 616 from BOS to MSP on Tuesday July 26 was delayed for 4 hours due to mechanical problems with the plane, which was at BWI trying to depart for Minneapolis. Customers in Boston had to wait for it to be repaired in Baltimore and then flown to Minneapolis and THEN come back to Boston to pick up passengers. Scheduled departure was 7:42pm which got delayed four hours to 11:42pm resulting in a 2:20am arrival at MSP. Problem: At no time was this four hour delay announced over the loudspeakers to those waiting in the gate area, nor were there any options announced for those who could have returned home and flown the next day. Spirit did send email or text updates, but for those customers without cell phones or service, there was nothing. If I'd known, I could have gotten a good night's sleep at home and flown out the next day. Instead, it was four hours of tired adults and children waiting while restaurants and shops closed down with no updates announced. I don't mind the 'no frills' style, but Spirit"

Cons: "Will never fly Spirit again"

Pros: "Nothing!"
Cons: "Cheap isn't necessarily the way to go. In the future if I have a choice it won't be spirit."

Pros: "When I was finally able to get off the plane"
Cons: "Being delayed 2+ hours, sitting on the tarmac for an hour, having to pay for water, the crew coming by once and never coming to pick up trash, no apologies made by anyone about the delay."

Pros: "That the plane didn't crash. And the flight attendants were really nice and had good sense of humor."
Cons: "We should have realized when we booked that this was going to be bad. I knew that bags were extra, but when I bought the tickets it said a checked bag was $21. When I went to check in, we ended up having to pay $31 for each of our bags, because a carry on would have been $36. Then we had to pay $20 extra to sit next to each other. I get the bags, but if I'm buying two tickets you can't just put us next to each other? So we got a deal on the tickets but ended up paying an additional $200 at check in for all this stuff. If you're booking through spirit and there are two of you, I recommend packing all your stuff in one suitcase and just dealing with sitting in random seats if you really want to save money. Then the actual flight. We were supposed to take off at 7:42 p.m. We didn't board the plane until 8:30. We sat on the runway for another HOUR before taking off. When we got to Minneapolis, apparently there was nobody to answer the phone at the gate and we sat for another 20 minutes while the pilot called around for a gate. We will never fly Spirit again, what a nightmare."

Pros: "Flight was on time. Price was excellent. Seats were comfortable."
Cons: "Next time I will bring some reading material."