BOS - HNL
Find cheap flights from Boston to Honolulu from $242
Round-trip
1 adult
Economy
Wed 4/26
Wed 5/3
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $242 |
Average price round-trip | $795 |
Good deal round-trip | $611 |
Good deal one-way | $313 |
Best time to beat the crowds with an average 22% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from Boston to Honolulu
(avg. price over the last 2 weeks)
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When to book flights from Boston to Honolulu
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight from BOS to Honolulu
- Looking for a cheap flight? 25% of our users found flights on this route for $313 or less one-way and $611 or less round-trip.
- The cheapest flight from Boston to Honolulu was found 89 days before departure, on average.
- Book at least 7 weeks before departure in order to get a below-average price.
- High season is considered to be May, June and July. The cheapest month to fly is January.
- Morning departure is around 6% cheaper than an evening flight, on average*.
- Boston Logan International Airport (BOS), commonly referred to as Logan Airport, is located just 3 miles from downtown Boston. Logan Airport acts as a hub for Delta Air Lines.
- Honolulu Airport (HNL), whose proper name is Daniel K. Inouye International Airport, is about 8 miles from Waikiki beach. As you might expect, this is the Hawaiian Airlines hub airport.
- Save some cash with an off-peak journey from Logan International (BOS). Check in early, relax and get ready for takeoff in style. Flying on Delta Air Lines? They have a lounge here.
- If you need to stay connected before takeoff, Logan Airport (BOS) offers free Wi-Fi throughout the terminals. Check-in one last time with the office before checking out on vacation.
- Ticketed passengers are welcome at many of Honolulu Airport’s (HNL) lounges. If you need time to regroup after an off-peak flight, stop in when you land.
FAQs for booking flights from Boston to Honolulu
Top 5 airlines serving Boston Logan Intl to Honolulu
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29421 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Cons: "Nothing"
Pros: "Upgrade to premium was amazing. Crew was perfect"
Pros: "Baggage drop and checkin was a breeze"
Cons: "The online movie service didn’t not play and"
Pros: "The crew was awesome, the flight was fast, and I made it home safe. I love Alaska Airlines!"
Cons: "I wish there was free snacks for my 5-6 hour flight."
Cons: "No seat-back entertainment on a long flight is not ok. If there was warning about that during the booking process, it was too subtle and I missed it. It was an unpleasant surprise. Also, the seats are just so stiff and uncomfortable. If this was a 3-hour flight, fine. But nearly 6 hours, no."
Cons: "Didn’t like sitting on tarmac for 40 minutes after arriving. Got very warm and uncomfortable to breathe"
Cons: "Missed 2nd leg of flight due to 1st leg not taking off at correct time due to improper scheduling on Alaska’s part at SeaTac airport. Forced to take next flight the following day without any accommodation for my wife and 3 year old son. Was told by Alaska service agent to just sleep at the USO."
Cons: "Really old plane. Not well cleaned. Bring sanitary wipes for seat and tray tables. But cabin crew is top notch."
Pros: "The crew was excellent and boarding was a cinch. I volunteered to check in my girlfriend and I's bags and the process was very easy."
Cons: "Compared to other airlines, I think their food and beverage service was a little lacking."
Pros: "Very good attention in general"
Cons: "Improve the seats"
Pros: "The crew was great and friendly"
Cons: "The internet and entertainment stopped working 20 minutes into the flight. The row we sat on had chairs that could not be reclined and I’m legally disabled & so it made for a uncomfortable experience since I was in pain the whole time. It would be nice to be told what kind of seats you have ahead"
Pros: "They allowed passengers with little children Board first, unlike the trip from LAX to Boston we had to wait until our class even we traveled with 3 little children"
Cons: "Let passengers with special needs board first, and announce baggage claim carousel number before entering the gate"
Cons: "The crew didn’t seem like they wanted to be there. The entire crew was standoffish. It seem like asking the anything was a huge ordeal they didn’t have time for but they’d do it bugredginly."
Pros: "The only enjoyable thing about my flight was the couple sitting next to me."
Cons: "We weren’t served drinks until nearly 2 hours in. They kept making announcements saying “it’s really turbulent and not safe” but I’ve flown a lot and we barely had any turbulence the entire flight and at no point was it unsafe. When it was calm they were hanging out and taking in the back."
Pros: "This was our first trip to Hawaii on Alaska and we were very happy with the experience. Plane on time, lots of overhead space, crew very pleasant and helpful. We fly to Hawaii at least four times a year and will be switching to Alaska as our preferred carrier."
Cons: "There was limited entertainment available on this older 737 plane."
Cons: "Bathrooms were not maintained during duration of flight. With airlines like Delta and JetBlue stepping up their in-flight service Alaska needs to get with the program. I think everyone and their mothers we're in boarding group C but yet no one was in A...make it more dispersed."
Pros: "Nothing"
Cons: "Alaska airlines is a consistent let down. This was the LAST time I will ever fly them. A 9 hour delay because their captain called out 1 hour before the flight. They did NOTHING to compensate the entire plane, made ppl leave back into a city with their bags, no food, etc. The gate agents handling it could've cared less and told people to call and complain it wasnt their problem. The service was horrible from top to bottom and cost people their entire day. Many missedevents, connecting flights and Alaska all the while didnt even comp a coffee to people theyd stranded from 6am to 6pm ,"
Pros: "Flight crew was wonderful."
Cons: "They ran out of cups......"
Pros: "Movies"
Cons: "lack of Cleanliness, one crew member was rude and pushy (not to me but in her tone and to others),"
Pros: "Friendly crew, clean plane"
Cons: "Go go Wi-Fi was terrible...spotty service for about 20 minutes, but ultimately the crew just shut off the Wi-Fi. Ran out of food 1 hour into the 5 hour flight. were they not expecting a full flight?"
Pros: "Virgin plane, flight crew great"
Cons: "No headphones, no snacks. Tray tables not clean."
Pros: "Liked the boarding process by rows...old school. No Group nonsense."
Cons: "Need more food options for long flights."
Pros: "On time, quick boarding, overhead bins are easy to get bags into."
Cons: "Logan airport requires that you leave the secure area and change terminals and go through security again to get to other airlines (so does Vancouver BC). This is very inconvenient and unexpected too and adds a huge time element that you have no idea is happening. Avoid it for any transfers."
Pros: "I loved the comfort of my seat. It was easy boarding and getting off the flight."
Cons: "What I didn’t like was the attitude of one of the crew members. They didn’t even make an announcement before the flight took off saying you had to go to a different website to look at the free movies. So myself and the passenger sitting next to me wasn’t able to watch movies unless we paid $10 for one of their pads. They made announcements for everything else especially to tell passengers to put their seatbelts on. Ms. Carly talked the whole flight about something."
Pros: "Security check took literally 30 seconds. Boarding was very quick. Flight was delayed due to weather and it arrived at my destination before schedule."
Cons: "No complaints, flight was great!"
Pros: "The free WiFi and selection of movies were good despite not having TVs at every seat. The one in flight dish was good."
Cons: "I paid for a seat that I couldn’t sit in because they moved a woman with two cats next to me and I’m allergic. No one checked if I was okay with it. When I said something, I was moved from my seat instead of the woman with the cats. I was uncomfortable for majority of the trip. I travel often and I have never had to deal with my pet allergies. I won’t be flying with Alaska after this trip."
Pros: "Arrived about a half hour early"
Pros: "Alaska Airlines is the best domestic Airline. However their terminal in Boston leaves a lot to be desired. The ticket agents are not Alaska employees it seems and they don't quite know how to work their computers. The gate area has no restaurants and is extremely disappointing."
Cons: ".The ticket agents are not Alaska employees it seems and they don't quite know how to work their computers. The gate area has no restaurants and is extremely disappointing."
Pros: "The crew was very friendly"
Cons: "Delay that could have been quickly resolved if the crew and mechanics communicated to each other"
Pros: "it was a very pleasant flight .everything was smooth except for a little delayed on the way back looking forward of flying with Alaska Airlines .a airlines"
Pros: "Timeliness, clean plane and nice attendants"
Cons: "No complaints here!"
Pros: "nice plane and crew."
Pros: "I alway love flying Alaska airlines. Their flights are on time and their staff is friendly and professional."
Cons: "I didn't like that you have to pay to rent a movie. It's provided through most airline carriers and I was shocked they were renting out tablets to view movies."
Pros: "Good temperature, got a full can of soda which I like! More legroom than my United Airlines return flight."
Cons: "No setback entertainment OR drop down shared screens for movies during the 6hr flight from Boston to Seattle."
Cons: "Was not told about renting device when my iPad device woluld not work. I would have paid if someone told me that renting was an option. I was told sorry " you r old school". REALLY.......?????? I was ready to sign up for Alaska airlines credit card, sine my previous trips have been great. For such a long trip a little entertainment would have been nicw"
Pros: "Crew was nice, food was good although we had to buy it. Got one free drink because of delay."
Cons: "Delays"
Pros: "I liked that they have Danny devito has a mascot"
Pros: "Loved it! Great food choices and we downloaded the app so we watched a few free movies!"
Cons: "I would like to have as much room in coach as first class, but that won't happen. :)"
Pros: "There was more leg room than usual which was very nice. Free mimosa was fun."
Cons: "Service cart was in the aisle too much. Passengers couldn't get to the bathroom"
Pros: "Friendly crew, free mai tai."
Cons: "Pay for baggage."
Cons: ".My flight was cancelled in Boston and according to the gate agent it is their policy to not give an explanation. Travelers already tired and anxious about flying this only compounds the problem.They did get me a hotel room,but only issue meal vouchers one at a time. Alaska's ticketing and check in area is only manned for a short time and not on the weekend. Talk abourt a "Catch-22" I would rather have my money back than a flight voucher. I would only use Alaska if it was the only option."
Pros: "Nothing"
Cons: "Everything worst flight experience EVER!!"
Cons: "Seats are a little short for a tall person, long legs, even in the emergency exit aisle. Pan of the seat could be longer for more comfort on long flights."
Pros: "Very attentive staff, it seems like they were constantly walking the aisle to ask if anyone needed anything"
Cons: "The captains were late because they had to be off for ten hours, so that got us in the air late"
Pros: "Nice crew."
Cons: "A 5 1/2 flight and just a tiny bag of pretzels. Bring back meals to flights, with NO extra charge up front or on flight. Planes with tv's built into seats are better. On cross-country trips, movies should be free as well as WiFi. These extra charges are proposterous."
Pros: "The staff was great, the food choices were good too. I like healthy food choices."
Cons: "The in flight entertainment is $10 on top of the $50 I spent on checking my bags. With Other airlines, Both were included at no extra cost."
Pros: "Everyone was very nice and helpful. Taking care of everyone, and helping pacify some kids !"
Cons: "The only negative thing wasn't anything related to the flight or crew, just whom I happened to be seated next too!!"
Pros: "Just a shout out to a very good flight crew!"
Cons: "Entertainment was limited, but enough to get by, and appreciated."
Cons: "Seats are so uncomfortable..."
Pros: "Always very hospitable and attentive crew."
Cons: "Love that Hawaiian offers quite a bit of food during flight, but there are no vegan options."
Cons: "Hawaiian airlines handling of canceling flights due to the virus was not good. They just canceled without notice or help on putting me on another flight home. JetBlue was amazing and took care of everything for me. If it wasn't for JetBlue notification of canceled flights, and a manager taking care of rebooking for me, I would not have made it home to Hawaii. Hawaiian airlines was no help at all"
Pros: "Crew was amazing"
Cons: "Seats were very uncomfortable for a long flight"
Cons: "Short flight great friendly service."
Pros: "Great service"
Pros: "Crew was amazing. Ride was smooth. Plenty of food and entertainment. Thumbs up!"
Cons: "I was I could adjust the seat more . I was in flight 11 hours"
Pros: "Early departure early arrival"
Cons: "Food options, more prompt service,"
Cons: "Honestly, this was my first time flying with Hawaiian Airlines and I was very impressed with the overall professionalism and how thorough the staff was in making sure everyone had their seatbelts on when necessary. They were also very kind and friendly."
Pros: "I loved that they still have meal service, especially since the flight is soooooo long! The crew was very nice and attentive, and the seats were pretty comfortable."
Cons: "However, the food was meh. Whatever the noodle mushroom thing was... The noodles were over-cooked but the meal itself was just barely warmed. The sandwich later on was great, though, so I guess it's hit or miss. We also couldn't hear the crew's announcements at all. The sound system needs an update."
Pros: "Was surprised to have frequent snacks, fresh water rounds to keep from being dehydrated, pleasant attitudes, enjoyable safety videos that had a sense of humor and kept you watching, great music during wait times, seats in coach that reclined quite comfortably, nice pillows and fleece blankets."
Pros: "The crew was great, we were fed a lot, and even given a hot towel! Really loved Hawaiian Airlines service!"
Cons: "Food, leg room!"
Cons: "Only one crew member was friendly"
Pros: "Quick boarding process"
Cons: "More comfortable seats and wifi"
Pros: "Short island hop but still great staff is just HAPPY"
Cons: "Canceled flight, major next day flight detour!"
Pros: "Great service."
Cons: "Nothing"
Pros: "Crew was friendly."
Cons: "We were late leaving the gate in LA. Now we have been sitting on the plane for 45 minutes waiting for our gate in Honolulu."
Pros: "The crew was very good and met all our needs."
Cons: "Free entertainment from LA to Honolulu."
Cons: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"
Cons: "Racially profiled by security guard..Never coming here again."
Pros: "Fantastic attendants, clean, overal A+"
Pros: "The staff on the flight was great."
Cons: "Screaming babies everywhere."
Cons: "I received more updates on delay, gate changes and expected departure time from Kayak by text messages than from the airline. There were regular gate area updates. Passengers were not given any 'make-up' benefits for the 6-hour delay, like access to pay movies or discounted pay for snacks. I don't favor free booze. Even the meal was crappy, not that the crew could change loaded meals. Passengers felt like the delay was not big deal to the airline and crew."
Pros: "Flight staff was pleasant. Ticket agent at the gate got my mom and I a seat together closer up."
Cons: "Flight was delayed by 3 hours leaving Sacramento, I booked seats together for myself and my mom but when I checked in they had us across the plane from each other. In order to get seats together we had to move from row 17 to row 43. The plane was freezing."
Cons: "Husband and I upgraded our seats, only to board and settle in and be asked that one of us leave the seat we paid for because they made an error and double booked one of the two seats."
Pros: "Quick problem solving and excellent service when my assigned seats were not the same on the boarding pass. The awesome safety video from around the islands. The crew was very efficient and kind. The breakfast mea was just right. Milk with good coffee! Especially liked that HA offers plenty of water! Mahalo nui loa!"
Pros: "Fantastic in comparison to the many I have flown. Service was great, up graded economic seats had plenty of room and were fairly comfortable. Nice big plane. I did feel swished in like a sardine."
Pros: "The fact the plane arrived in Honolulu ahead of schedule. Boarding was quick and efficient and the crew was about par with other experiences."
Cons: "The entertainment screen did not work. The conditions on then plane were warm - was the first flight ever taken where it was not cool. The food was unappealing."
Pros: "Pleasant staff, lights were dimmed for rest cause of early flight and comfortable environment."
Pros: "I like that they gave a meal during the flight, especially since it was a 6 hour one. Food wasn’t too special: a hot sandwich, chips, and cookie. Good overall atmosphere. Attendants were friendly and helpful."
Cons: "When checking in, there wasn’t any seats available. Needed to wait at the gate to finally get seat assignment, after boarding already started. Traveling as a party of two, was lucky to be able to sit together for a full flight. Also, all entertainment options cost money. For other airlines, some cost money and some did not. For a long flight, I would expect free entertainment, but I might be spoiled by flights to China."
Pros: "The service was good"
Cons: "The plane maintenance for the video equipment seems to be lacking and the plane interior was dated."
Pros: "Friendly service. Clean nice plane."
Cons: "The landing was harsh."
Cons: "TVs should not charge to watch anything (many other airlines offer this). Also, offering wifi would be a big improvement."
Pros: "Nice seats, and staff and good food."
Cons: "Plane should be equipped with wifi."
Cons: "Why is there no complimentary food service on a 10 hour flight?! If I was flying internationally there would be two complimentary meals served."
Pros: "Blanket and pillow a nice touch"
Cons: "No dinner. And no free entertainment during the flight"
Pros: "The crew was friendly, and I appreciated the in-flight meal."
Pros: "The seats and space were great. The crew was amazing"
Cons: "The plane was very hot and uncomfortable. When asked to turn the a/c temperature down, it took about 20 minutes to become comfortable, but then about an hour later it started getting warm again."
Pros: "That you fed us even if the quality was just fair."
Cons: "Cramped seating"
Pros: "The crew was very pleasant and very helpful getting us to our connecting flight to Kona since we arrived late, due to equipment problems leaving Sacramento. A free meal was a welcome surprise."
Cons: "Cancelled our flight, after that we didn't get our luggages ☹️ That's why we didn't take part of our trip to Polynesian Cultural Center, the flight was delayed 9 hours"
Pros: "Hawaiian has great schedules"
Cons: "Way way way too many screaming infants and toddlers. I'd pay more for a flight w all 13 and over pax"
Cons: "You have the odacity to charge for entertainment on a trans-pacific flight. Your crew members did a poor job of redirecting the travelers-- they were constantly ignoring the seatbelt sign and were standing during landing."
Pros: "I loved this airline. The crew is definitely Aloha Spirit minded with Fierce resolve and great food, on time boarding and landing and I got the best blanket from Moana Mahalo, Linda"
Pros: "The crew, as on most of my Hawaiian flights were very pleasant and accommodating. The seating on their airlines are generally very comfortable and spacious."
Cons: "I had selected an aisle seat when I booked the flight and was moved to a center seat without my knowledge. When I made this known to the attendant, she left to check to see if they could move me, later returned to tell me that because I was already seated they couldn't move me, though I had made it known to her prior to taking my seat. Most Hawaiian flights have in flight movies and power ports, this particular flight had neither."
Pros: "Great crew. During meal time they did a great job of having passengers adjust their seats so people could eat their meals in economy. If they didn't do this, it would be left to the passengers to ask the person in front of them to raise the seat or have to struggle to eat with that person's seat close to your face. Having the crew do that was great. That is another thing nice with this Hawaiiian aircraft. The seats actually have leg room in econonmy and they recline enough to rest. Don't change that! Also very nice is that you get a complementary wine or beer with your meal :-)"
Cons: "Entertainment options felt like 'nickel and diming'. It is a 5+ hour flight and all the seats have personal entertainment consoles. The only thing is you have to pay ~$7 to watch any of the movies. Be sure to have your book or device loaded up before flight. Each seat has a USB charging port :-), however it only has low amps - this means you can't charge things like a tablet :-(."
Pros: "crew was friendly and helpful and the seats in economy plus were more than adequate."
Cons: "nothing"
Pros: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Cons: "So disappointed, angry, and sad."
Pros: "Loved the customer service all the way. All of the employees were very attentive and were genuinely interested in helping everyone."
Cons: "There's nothing I didn't like. I really liked everything."
Cons: "Top carrier"
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."
Cons: "The flight attendants were fantastic!"
Pros: "Well organized and easy to check in."
Cons: "No"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Cons: "No mechanical failures or delays would be nice"
Pros: "Was boarded promptly"
Pros: "this is the airline"
Cons: "Better allergy aware food."
Pros: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Cons: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."
Cons: "Wonderful"
Pros: "I love ice cream and chocolate"
Cons: "Healthy vegetarian meal choice"
Pros: "Seat was hard, not much foot space"
Cons: "My wife and Iasked for a snack, it was never delivered"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Pros: "Nothing"
Cons: "Nothing"
Pros: "N/a"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Pros: "Good flight in air"
Pros: "The seat get’s bit hard after 14 hours."
Cons: "The food was ok but not great"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "wonderfu crew... very helpul`"
Cons: ".."
Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."
Pros: "Nothing"
Cons: "Flight was horrible"
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Cons: "insufficient overhead luggage space"
Pros: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"
Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Pros: "the service in general very nice"
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "The flight was over 20 minutes early"
Cons: "Jet airways sucks"
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Pros: "The only flight that was a bit better was from Mumbai to Hyderabad."
Cons: "Almost the entire trip, due to the following reasons: 1. The online check in process didn't work at all. The Delta staff at the Boston airport weren't pleasant and courteous at all. 2. Poor coordination between Delta & Jet Airways - the meal preference was selected before flight at the Jet Airways website but the same didn't get registered properly, even though the website confirmed to me that it was all set. This resulted in appropriate food not being available to the customer on the flight from Boston to Amsterdam. The customer had to literally starve on the flight. 3. The pursers and stewards on the flight from Boston to Amsterdam weren't pleasant and courteous at all. For anything they were asked, their responses ."
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "Not having a seat assignment until arriving at the gate."
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."
Cons: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Pros: "The crew was friendly and boarding was easy."
Cons: "didn't provide snacks. They took a long time to retrieve the luggage that was checked at the gate."
Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "Crew was OK"
Cons: "Seat was uncomfortable. There was no power outlet."
Pros: "First class, good food, quiet and comfortable"
Cons: "People traveling with "emotional support animals" should board LAST, not first"
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "My legs were sandwiched behind the seat in front of me. I hate that kind of seat spacing."
Cons: "Half of the screens were down. No Gluten free options."
Pros: "Seats were pretty comfortable. We were allowed to deplane down a staircase off the back of the plane. Very cool."
Cons: "N/A"
Pros: "Crew was nice. Boarding and deplaning was quick. Flight was on time"
Cons: "WiFi was super slow"
Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Cons: "Overall good business class trip."
Cons: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Pros: "All the service was good"
Cons: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."
Pros: "Coffee"
Cons: "Only snacks available at 5am"
Cons: "that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston"
Pros: "Good pilot/ crew to passenger interection. Great movie and entertainment selections."
Cons: "Turbulence but airline / pilot can't control that."
Pros: "Early arrival, plane not crowded"
Cons: "Onboard wifi not working so no inflight entertainment"
Pros: "Quick boarding"
Cons: "Very cold."
Cons: "Flight got delayed by 2 hours"
Pros: "They let me sleep"
Cons: "Not enough food options"
Pros: "Everything!!"
Cons: "None"
Pros: "Early and easy"
Cons: "Was perfect"
Pros: "Crew was nice and kept us updated."
Cons: "Flight arrived 20 minutes early and we still deboarded 20 minutes LATE. Wifi on flight is ten dollars instead of being free and they use plastic cups for the drinks which I am sure is not recycled."
Pros: "Quick flight"
Cons: "Not a lot of snacks"
Pros: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Cons: "No internet. No tv screens. Jet blue is still better."
Pros: "Everything"
Pros: "On time, kept informed."
Pros: "Everything is excellent!!"
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Cons: "Not having boarding passes for the entire trip and not checking luggage thru to Charlotte was a hassle."
Pros: "Friendly attendants, plenty of coffee. Great service."
Pros: "The crew was really nice and caring"
Cons: "The music and entertainment collection was very limited"
Pros: "The flight to Washington was fine. It was the flight back that I have issues with."
Cons: "My issue with flying back American is that...I didn't. They boarded us on the plane, moved down the tarmac, and then checked to see that we had a brake problem. They took our plane out of service (which I get, I would want brakes before takeoff), but then they never updated us on our status, until I physically went to the counter to ask an hour later. This is when they informed me that the flight was cancelled and we were rebooked on the 9pm flight (Mind you, this is 12:30p and I have a 2 year old with me). Luckily, I was able to book JetBlue and get home earlier (8:00pm)"
Pros: "We had to wait in the airplane upon arrival in La Guardia NY because wheelchair was not ready."
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Pros: "Everything great. Rate food and entertainment moderate because there was no dinner, which we did not require, and we went to sleep so didn't pay attention to entertainment."
Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."
Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."
Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"
Pros: "Good crew Lucky to get better seats!"
Cons: "Poor Selection of entertainment not enough screen"
Pros: "The crew were pleasant and friendly. They tried the best that they could given the circumstances."
Cons: "My flights were delayed so I missed my connection. I had to fly a red-eye from San Fran to Boston getting in at 6AM with meetings that started at 10AM...had to BUY a day-pass at the Admirals Club (I feel this could have been provided as it was mechanical issues that caused the delays). THEN my trip from Boston home were delayed so they switched me to another flight and then THAT one was delayed twice so I actually got home later than if I had taken the original flight! Overall the flights really sucked!!"
Cons: "Seats are too small!!!"
Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."
Pros: "Old school seat. No foot rest. Small plane to go coast to coast."
Cons: "UI on the entertainment system was horrible."
Pros: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."
Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."
Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."
Pros: "Boarding was fast."
Cons: "No internet on flight. No movies on flight. Plane was older. Seats were uncomfortable."
Pros: "the flight was on time coming and going"
Pros: "Great crew made the trip pleasant."
Cons: "Aircraft had no WiFi, broken tray table and was pretty worn."
Pros: "Good crew on both trips"
Cons: "No crying children"
Pros: "The business seats were comfortable & our service excellent"
Cons: "Serving something substantial to eat would be nice."
Cons: "There was no lunch"
Pros: "The crew was very friendly, the seats were uncomfortable and the air cabin was very cold."
Cons: "The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience."
Pros: "Great crew, comfortable plane"
Cons: "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Cons: "Our BOS-SFO flight was delayed several times that would have caused us to miss our connection to HNL. Instead we were diverted to IAH where we spent the night at our expense. We are still in Houston awaiting our return to HNL. Too long a delay."
Cons: "Still in Houston after spending the night. Flight from Boston to SFO WAS DELAYED SEVERAL TIMES and we would have missed our connection to HNL. So we were diverted to IAH, where we spent the night and will leave for HNL soon."
Cons: "Flight was delayed for an hour"
Pros: "Non stop . Wife and I were given side by side seats"
Cons: "Last row"
Pros: "Stroopwaffles"
Cons: "Turbulent"
Cons: "Spotty Wi-Fi. Only on an American flight"
Cons: "Crew was not visible Seat space was very tight"
Pros: "Good pilot"
Cons: "Everything else and being really late"
Pros: "The crew from the ticket agents all the way up were great. The app for iPhone is great."
Cons: "I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent."
Pros: "Crew very efficient and nice"
Cons: "Being it’s a flight from Japan a more Japanese meal would’ve been better"
Cons: "The food options are poor at best and it's really sad that they don't offer anything for free. My ticket wasn't cheap so I can't imagine they're saving me money on my ticket by not offering better food on that long of a flight."
Cons: "I was there on time but was told my travel information was not on found even though I had the email confirmation and I lost all the money I paid."
Pros: "I loved being in economy plus! The meal was a wonderful surprise and after my tv screen was reset, I enjoyed 2 movies. Nice staff and service."
Cons: "Having to go to the back of the plane for the bathroom."
Pros: "Everything !"
Cons: "They had flight delay issues and WE got pushed onto a next day flight but WE had to pay for our hotel when it was their planes delayed!"
Cons: "Our plane was constantly moved around prior to boarding and it was 2 hours late."
Pros: "I originally self checked in for my delayed flight from Boston to Newark, but forgot to add TSA pre check. I went to ask an agent if she could add it, which she very kindly did. She also offered and put me on an earlier flight, which made my day! Thank you!"
Pros: "The crew was nice and helpful."
Cons: "I did not like how much it was to watch tv. Could have provided a blanket."
Pros: "Efficient"
Cons: "Bumpy ride"
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Pros: "The flight attendants were very nice."
Cons: "The seating was a little tight but overall it was a really good flight."
Pros: "Everything"
Cons: "No free meals"
Cons: "Crew and food could be better"
Pros: "great crew!"
Cons: "Small seats. Left late"
Pros: "I was so impressed with the captain and flight attendants handling the engine problems we had that sent us back to the gate for maintenance at Boston. They were calm and professional and (as a fearful flyer) I felt confident the captain was absolutely making sure we were safe to progress."
Cons: "It was so hot on the plane!!! It would have been awesome if they would have passed out water."
Pros: "Clean newer plane"
Cons: "Entertainment Seating"
Pros: "The flight attendants were kind and attentative"
Cons: "Nothing stood out, no one went above and beyond. When boarding, a flight attendant said there was no room in the overhead for my carry on and told me I had to check in my bag. When I finally boarded the flight, there were many empty spaces that could have fit my carry on"
Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."
Cons: "Unreliable wifi."
Pros: "Nothing"
Cons: "How rude the women airline attendants are /the extreme lack of leg room"
Cons: "Delays, had to stay overnight in Chicago since we arrived 6 hours late"
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "I like how easy it was to check luggage and boarding passes quick service"
Pros: "The flight was delayed but the gate staff and flight attendants did an excellent job helping us to get quickly to our connections"
Pros: "They gave us a blanket"
Cons: "I got to Honolulu past midnight instead of 9:40pm. Because of the delay, I lost my rental car and now it t will cost me 3x more."
Cons: "Did not like the delay that happened and we arrived 2 hours later. I was suppose to arrive 10:30 and I arrived 12:30. I wasn't able to go to work for that reason."
Pros: "Flight crew"
Cons: "I couldn't believe that this long flight had NOTHING in the form of entertainment. No wifi to watch on your own device and no inflight entertainment. I was stuck in the middle of 2 people with a baby with nothing to pass the hours. Unbelievable!!!"
Cons: "Entertainment expensive"
Cons: "The first contact in the airport was quite rude when informing me that I had to measure my suitcase for size. I have carried this suitcase on on every airline for over 10 years....the size got smaller and United got $25.00....not happy. There was NO free movies, no access to TV, flight pattern....nothing and it could not be turned off. ONE cookie for a coast-to-coast flight. What happened to United?"
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Boston - Honolulu Flights
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Boston (BOS)United States
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Honolulu (HNL)United States
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