Find cheap flights from Brazil to Los Angeles

Pros: "Seemed to be more leg room than I'm used to."
Cons: "Food reminded me of bad airline food from the 80's. None of the entertainment was available in English."

Pros: "Nice plane."
Cons: "My son's entertainment center did not work and tje crew could not do something about it."

Pros: "Non stop flight, the plane, and i got a good price."
Cons: "Food very low quality, the crew's attitude is very far from the ideal, compared to my next fligth on EVA Air."

Cons: "Removed battery picks I had as presents when they had travelled OK with me from South America through the US..."

Pros: "Entertainment options. Not overly packed or overbooked like many American airlines. Tasty food and beverage options"
Cons: "Waited 15 minutes on boarding ramp. Small portions of food and drink. No intermittent services of liquids other than standard 2 meal services. No passenger control - people running wild."

Cons: "Missed connection both ways"

Pros: "Food and leg room"
Cons: "Attendants could be rude at times"

Pros: "Great movie selection"
Cons: "N/A"

Pros: "Lights were dim to facilitate sleeping"
Cons: "N/A"

Pros: "The crew members were the best part of the trip!"
Cons: "The delays, but that's not their fault. Global warming is to blame."

Pros: "Like the non-stop flight. It saves a lot of time."
Cons: "I realize it is necessary but being one of the random security checks before boarding sucked."

Pros: "Good food"
Cons: "Crew was not helpful, too slow for this type of service :("

Pros: "Good selection of movies, free exit row seats and extremely cheap fare"
Cons: "Unorganized boarding with extra security measures before entering the plane (opening carry on and patting you down), we were about 30minutes late, crew couldn't control passengers with kids (kids were running around the plane), horrible food and stiff seats (barely any cushion)."

Pros: "The service, crew overall everything good airline"

Pros: "Everyone is always very friendly and flights are always on time, I've flown first class and economy and they treat you just as friendly! No problems with my bags or anything"
Cons: "Nothing!"

Pros: "-free movies of good quality -good customer service and attention in checking in. -Good breakfast -comfortable seats"

Pros: "Seats, food, entertainment."
Cons: "Nothing"

Cons: "The size of the seats no leg room."

Pros: "Before our flight, several people were called to the check-in desk. These were obviously frequent flyers because later we saw these individuals sitting in Executive Class. Felt a little jealous, because I'm not a frequent flyer, but it was nice to see how Avianca takes care of its regular customers. Everything about the flight was first class, even if I was sitting in coach. The staff were friendly and helpful, the plane was comfortable--a 787, everyone's favorite--and the food was actually very tasty: chicken breast with a delicious green curry/salsa, some rice, green salad. Water and juices were available in the aft galley in between the meal and light snack before arrival. The entertainment offerings were terrific. If I hadn't had such great traveling companions to chat with, I would have caught up on some new releases I had missed, or one of the classics--"Singing in the Rain," "Citizen Kane," and much more. I don't know how you could improve the customer experience. Great job, Avianca!"

Pros: "Food, seats, entertaiment, customer service"
Cons: "The baggage took almost half hour to come out, I missed my car in the rental because of that."

Pros: "Flight on time and nice attendants."
Cons: "That they would not allow me to choose a seat before 24 hours of departure because the "ticket was too cheap"."

Pros: "the whole crew."

Pros: "I fly avianca often and their service sometimes very, this particular time the crew was very professional and polite. We did good timing, but I do need to add that avianca has never been late to a fly I have taken, always on time. Food has changed, it used to be better and more generous but food in general on a plane these days is not the reason why you would enjoy flying."

Pros: "When Taca was managing it was a total disaster: Now under Avianca we experienced great courtesy from the crew, acceptable food and snacks, and prompt service. Taca took the prices to the ceiling and it was a shame to pay 900.00dls for a trip to El Salvador.to make it worst they threw peanuts and soda y our trays, which was poor second class service. It took us almost 10 years to return to Avianca/Taca. but now we are pleased. Definitely your best point is CUSTOMER SERVICE. ( pRICES STILL HIGH). tHANK YOU."
Cons: "VOLUME ON THE ANNOUNCEMENTS ARE TOO LOW, AND HARD TO UNDERSTAND BECAUSE THEY RUSH, CREW SHOULD SPEAK SLOW, PAUSED AND CLEAR ON BOTH LANGUAGES, ESPECIALLY IN ENGLISH SO TO MAKE IT UNDERSTANDABLE FOR ALL."

Pros: "Arrived on time"
Cons: "No personal entertainmemt system"

Pros: "It's just ok"

Pros: "The food they served for dinner was enjoyable."
Cons: "After arriving in San Salvador from San Jose, another passenger informed us that there was a flight departing for LAX at around 3:30 PM. Considering that our flight was scheduled to depart at 7:25 PM, we decided to ask the customer representative at the Avianca information desk if there were any open seats available on our flight home to LAX. She informed us that there were open seats BUT we would have to pay an extra $200 to board that flight. I have been on other airlines before and they have offered me the option to get on an earlier flight - FREE OF CHARGE. Considering I had bought my complete, round trip ticket for $435, the idea of paying an extra $200 for one leg of my journey seemed ludicrous! So I stayed the 6+ hours in El Salvador. Fast forward 6 hours and the desk agent at our gate announces that our flight is completely booked and they are offering $300 for anyone who will give up their seats. I am PISSED. Avianca knew our flight was overbooked and had the opportunity to take two passengers off the list and free up seats for the next flight! Instead, they chose to make us wait and delayed our flight. I do not understand Avianca's customer service procedures. Why would you not put my friend and I on the next flight when you know the next flight is going to be overbooked and possibly delayed? I'll I know is that if I can avoid flying with Avianca in the future, I will do it."

Pros: "Worth the price. Service , comfort, food and entertainment better than most airlines out there."

Pros: "It was awesome that movies and checking bags were free for the flight! That was something i did not expect:)"

Pros: "Service, crew"
Cons: "Equipment"

Pros: "Awesome"

Cons: "I had an original seat that I paid for, but because the flight was overbooked and oversold, i moved three times to different sections towards the back of the plane, in the end where my seat did not have electricity, light, or the tv working. I moved because there was a family that wanted to sit together, and that I completely understand, but what I don't get is why I wasn't told or given a seat of equal value that I Paid for. it was an 8 hour flight without light to read, no tv to watch and no music."

Pros: "On flight home I had seat 1 c on my ticket so I went to coach to find 1c. I soon found out that 1c was business class !! It was wonderful sitting up there. My friend booked the flight and even she didn't realize 1c was business class. I had a wonderful flight back to LAX in 1c. The crew was special as well. Nelson made me feel special as well as rest of crews."

Cons: "way overbooked and put on stand by for no reason."

Pros: "787 seemed new, nicely appointed, FA's attentive, excellent selection of movies, Very smooth flight, cannot remember a smoother one, good landing at LAX."
Cons: "Poor check-in process at Avianca counter BOG, very slow attendant who seemed to go through the motions. Flight number changed twice, seat selection which was confirmed twice, was dropped at the end, forcing me to reselect seats located in the back of the plane. This was very annoying as I had kept abreast of all airline emails regarding flight number changes, and yet at the end it was for naught as my traveling companion and I were placed in different sections. The dinner was worse than usual poor quality."

Pros: "Muy buen viaje algo amigable el personaal"
Cons: "La comida mala t el entretenimiento malo"

Pros: "Buena atención"
Cons: "Asientos incomodos"

Cons: "Unfriendly crew staff."

Pros: "Excellent service"

Pros: "To begin with at the counter they are polite, they welcome us, in the plane so attentive, excellent service, we always fly with TACA now Avianca. I love flying with you guys."
Cons: "Everything was positive I have no negatives to share."

Pros: "I liked the convenience of the low cost tickets."
Cons: "I was misinformed to buy a one-way ticket for my grandma and had to buy her another one-way ticket in Ecuador for $450 before she could leave the country. Will never fly with Avianca Airlines again."

Pros: "Really impressive crew. They even served food and drinks on a commuter flight. Classy. I'll fly again!"
Cons: "n/a"

Pros: "The same comment that Lima - San Salvador flight."
Cons: "Same that Lima - San Salvador."

Pros: "Beautiful plane."
Cons: "Late, late late. They're always late. One or two more trips through the cabin with water would have been nice too."

Pros: "Everything was on time no hassel and a very good service"

Pros: "The service in business was professional."

Cons: "The flight was delayed 8 hours. with no accommodations for any of the passengers, my mother a 70 year old lady stayed there on the waiting area. the crew from Avianca couldn't help her to get to a more comfortable place. overall a bad service since they just announced the delay once the passengers were checking in. ever tho they knew about it hour before."

Pros: "On board entertainment was perfect, nice selection of movies and series. The crew was helpfull and the food was good."

Pros: "Excellent service, very professional"

Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."

Pros: "See previous comments."
Cons: "See previous comments."

Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Pros: "Comfortable and clean plane, crew professional and nice."

Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."

Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."

Pros: "Freemovies"
Cons: "No leg room"

Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "on time"

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Sitting in middle isle, just get elbowed a lot."
Cons: "Nothing"

Pros: "Flight was smooth and pleasant. Cabin crew was very kind."
Cons: "I flew on a 15 year old plane. After my excellent flight to LAS with AA, flying DL was a notable downgrade. No drinks and nuts/pretzels."

Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Cons: "No free meals."

Pros: "Very easy flight & process"

Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"

Cons: "When I purchased a meal there were elements missing. When I asked the flight attendant for the missing elements, she signed loudly and said "that means I'll have to open every single meal" which any intelligent person could tell you that's not true - just swap out the 1 meal. Then they lost my luggage and was told it would be delivered at my hotel and hour after I arrived. This was a lie and several times I called their hotline and each time I was told they didn't have a status. Then their hotline closed at 10p. I didn't get my luggage until 3am (which was 6am by my body's clock still on EST) and then had to go to a huge annual work event with no sleep, a headache, and nausea."

Pros: "On planes with seat back displays, it was especially easy to travel with a 4 year old. Definitely appreciate the entertainment provided."

Pros: "Service"

Cons: "Service"

Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"

Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."

Pros: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."

Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"

Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"

Pros: "Everything was great. Not one complaint."

Pros: "Excellent service"
Cons: "Plane was a bit old"

Pros: "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."

Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"

Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."

Pros: "Not enough meals for ALL Passengers, we were S.O.L. DELAYED flight, snotty stewardess, flight changed by our request but baggage sent to WRONG DESTINATION. WE HAD TO Arrange for luggage to be picked up aND drive an hour to get it. After waiting 3 hours to locate our luggage. I Will NEVER FLY DELTA SKELTOR' nor will I recommend THEM EITHER"

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Pros: "Staff friendly and knowledgeable. Great service"
Cons: "One on my party was asked to check bags because there wasn't room, but there were plenty of bins available"

Pros: "The plane looks nice from the outside."
Cons: "Was not made aware check in closes AN HOUR before flight. Missed entirely. No one to help me at desk."

Pros: "the food... the travel...the movies..."
Cons: "I like everythimg... but the that I like, is that we arraived on time. even we was 15 minutes late.."

Pros: "Service on the plane very noce"
Cons: "Planes need uodating"

Pros: "Crew are nice people"
Cons: "Not very comfortable and food are not good"

Pros: "Crew are nice people."
Cons: "Food is not pleased and not very comfortable."

Pros: "The food and service was great!"

Pros: "Service, food and very clean airplane."
Cons: "We like this airline"

Pros: "Speedy and timely checking, tasty free meals, friendly staff"
Cons: "N/A"

Pros: "The crew was polite, funny and social"
Cons: "maybe just a little more space in between the seats."

Pros: "Crew was excellent and very kindly..."
Cons: "The waiting area was too crowded..."

Pros: "Leaving the plane when it landed."
Cons: "Second time in a five day span where i didn't have a seat because they overbooked and over sold. The first time resulted in a two day delay and they tried to blame my connecting flight when , in fact, they had oversold the flight. The reps at LAX were horrific. The only She was awful. manager refused to talk to me about the issue as she had other customers to take care of...devil spawn. No help. I had to call the online number to get another flight and they tried numerous times to talk to her but she refused. Yet, I would see devil spawn on her phone laughing and joking and talking... but too busy to help the consumer. She was awful. Horrible."

Cons: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Pros: "The service was ok but they seemed like young jokers who were there just for their job (money) and less to make our experience good. They were always hanging out and laughing in the back."
Cons: "Someone should remind people in English and Spanish that the screens on the back of the seats are light touch. The lady behind me kept pounding in it until I asked her nicely not to and I think she didn't speak English so she just looked angry and shrugged me off. It was quite a problem for me."

Pros: "Food wasn't horrible."
Cons: "Crew didn't know what food was being served. Poor variety of movies to choose from. Not enough options of movies and TV shows to watch. The temperature on the cabin was freezing."

Cons: "we had to endure a second security check at the boarding gate -never had to do that anywhere else in the world we've traveled from. The monitor for my seat was not functioning well."

Pros: "The food The service"

Pros: "Price. Minimal delays."
Cons: "Incredible how indifferent staff is to dirty bathrooms, faulty entertainment systems, and unsafe passenger behavior."

Pros: "Staff was professional, efficient, and kind in moving my mother who cannot walk and was in a wheelchair. Thank you"

Pros: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Cons: "Pilot talked to fast...could never understand his announcements."

Pros: "Food"
Cons: "No complaints"

Pros: "On time, Good Food and attention from the crew."

Pros: "Copa still serves meals at no extra charge. Good food too. Crew is consistently excellent for all flights."
Cons: "Seats are very small, little leg room, and some of the planes have seat cushions that are too firm."

Cons: "No pude reclinar el asiento. Estaba roto. Asiento 27F"

Pros: "Clean, well run airline"

Cons: "The cabin is very dirty and the ear phone ad touch screen doesn't work properly"

Pros: "It was nice to receive meals on the flights, but I didn't know I could order a vegetarian meal, so had little to eat. The plane was a newer 737 and very comfortable. We were given blankets and earbuds for the entertainment. Nice and unexpected touches."
Cons: "We spent 20 minutes after reaching the gate in LAX for a jetway to deplane. There was not only a security checkpoint in PTY transferring from David to the LAX flight, but another security checkpoint AT THE GATE! Having just overpaid $3 for a bottle of water past the 1st checkpoint, I then had to pour it out at the gate checkpoint. Nothing to indicate that there was a 2nd checkpoint with the same liquid restrictions."

Pros: "There was enough space in each row for the inside passenger to get out without disturbing the others in the row. It was great to have two free meals served."
Cons: "The second meal was not very good."

Cons: "Unfriendly flight attendants. Entertainment didn't work. Purchased two tickets but were not able to sit next to one another although we had confirmed assigned seats next to each other. For long flights, these things make a difference."

Pros: "comfortable seats ,nice and roomy. staff attentive to my needs"

Pros: "Great inflight service"
Cons: "15 minutes waiting in line for boarding"

Pros: "Service ok and pty airport efficient"
Cons: "Little space in between the seats. Would like Wi-Fi on the plane. With headed to Los Angeles"

Pros: "Comfortable seats and excellent flight attendant service"
Cons: "N/A"

Pros: "Good service and friendly staff"
Cons: "Got sat next to a fat person both on the way down there and in the way back."

Cons: "The most unprofessional crew I have ever encountered."

Pros: "The crew was hospitable, and were all men.. It was refreshing as opposed to women who seem to be more impatient. It was a good crew."
Cons: "It smelled like urine. Perhaps one of the seats were urined on, and it just reeked. I did not like that they ran out of the only thing i could eat. I do not recall ever being asked what food allergies I have. I was unfortunately seated in the back and did not have the luxury of choosing my meal. Also, my seat would not recline on one of my flights.. the port to connect my USB did not work either."

Pros: "The internal crew at the airplane."
Cons: "I bought a duty-free bag at the Colombian airport specifically for storing liquids (namely two bottles of alcohol) and was told this was standard procedure. The bag was not to be opened until my final destination (Los Angeles). Long story short, when I arrive at the Panama airport they insist that they are going to have to throw the alcohol away despite the fact that I bought it in a duty-free zone at another airport and had not left said zone in this airport. It was also obvious the alcohol had not been tampered with as the bag I purchased was sealed tightly (some sort of glue). I had to take my son's personal carry-on (a backpack), take all of his things out of it, and check the bag as checked-in luggage. The Panaminian airport staff claimed I would still have issues in Los Angeles. They were completely wrong - no officer made any sort of comment about it since the alcohol was still in the sealed bag with a notice that said it would not be opened until the final destination. Incredibly unprofessional behavior."

Pros: "The crew was attentive, professional, and efficient."

Pros: "Timely, good food, good staff, free alcohol"
Cons: "Seat cushion too thin"

Pros: "its was very, very good. all the personal was nice. Congratulations in the future a thing fligth with copa."

Pros: "The crew was very nice onboard. Good entertainment"
Cons: "The airline personnel doing security check-in in Panama made up a TSA rule that doesn't exist and confiscated an *empty* plastic bottle from me that I was purposely saving, kinda irritating. The bathrooms were once again completely disgusting, eww."

Cons: "I liked the food but I think the second meal should have vegetables"

Pros: "Great service. Good food and drinks. Very polite."
Cons: "No complain"

Pros: "Comfortn/a"

Pros: "the crew and the food"

Pros: "Good interteiment. U atención good."

Pros: "How nice not to be charged for every little thing!! The food was great and plentiful. The movies were current and various. Service was excellent!"

Pros: "Good food. Accurate boarding."
Cons: "Flight attendant dropped the juice all over me. My entertainment system didn't work during almost the entire flight."

Pros: "Not much to brag about unfortunately. Best part was that the flight was quick."
Cons: "To start, the flight was overbooked and of course groups 4-5 had to check their luggage. So frustrating. One of the attendants scanning tickets told me I had to check my bag and it wouldn't fit the standard size anyways. So ridiculous because my bag absolutely fit and meets the checked baggage size for most all planes including United/copa. She was so rude in her delivery of the information which was uncalled for. Quick flight but drink and snack service didn't get started until very late. Last 5-6 rows didn't get served. Flight attendants seemed off their game. Not super friendly, snappy, and they were very rushed. Tons of turbulence and not a lot of context given from the captain on what was going on. Happy to get off the flight safely but quickly; I wasn't a fan."

Cons: "i would not have booked seats that do not recline, my partner is claustrophobic, all other seats were taken by the time we got onboard. Why were we not informed? My partner was in restrained panic mode and crying for 6 hrs. The crew were indiferent, worst flight, out of hundreds, ive ever taken... not impressed"

Pros: "The food was OK."
Cons: "Bad customer service. I asked the flight attendants for a blanket and none response to my request and gave me no explanation.. very disappointin. When checking in online I was assigned a different seat and it took forever to get confirm.. need to improve online check in service."

Pros: "Food"
Cons: "I bought a wine and it got lost"

Pros: "Crew was great!"

Pros: "They're very professional I would recommend to everyone"
Cons: "Free soft drinks it was $10 brasilian money"

Pros: "Better leg room than previous flight Food and drinks were very good"
Cons: "We and everyone else froze on the flight. Even with full jackets and the blanket, we froze. The last 2 flights on LAN, the sound/headphone system barely worked. You could barely hear any of the movies, and the music channels didn't work at all"

Cons: "Taste of new menu"

Pros: "Great flight and friendly staff"

Pros: "Staff none"

Pros: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."

Pros: "It was comfy"
Cons: "When I got to Miami, I wasn't assisted to the next gate"

Pros: "the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too."

Cons: "Flight has been delayed for over 12 hrs. I still haven't left LIM :("

Pros: "A crew member did her best to resolve my problem"
Cons: "My seats designation were changed several times."

Pros: "A good amount of room, really enjoyed that you could check in two 23kg bags free. It helped a lot with the carry on baggage issue (lack of space, too many people wanting to put their too large bags in the overhead bins). Good entertainment selection, they provide headphones which is nice. Comfy blankets. The crew was attentive and patient."
Cons: "Started boarding late but the captain got us to our destination early even in spite of late boarding."

Pros: "Large amounts of movies to choose from."
Cons: "NO LEG ROOM! The worst!"

Pros: "Good short"
Cons: "Better sandwich"

Cons: "I showed up to my flight from Lima and was told by Latam that my flight wasn't in their system. Due to the late hour and lack of customer service agents by the time I was able to get to the front of the line (phone calls didn't go through to anyone) the time had passed for me to even check in. According to Latam, Virgin changed my flight and forgot to rebook my return home. I ended up sleeping at the Lima airport, paying out of pocket almost $2000 and having to fly through Miami. No one took responsibility for the fact my ticket was changed and I wasn't informed - unacceptable."

Pros: "very nice crew, good food and drink on board"
Cons: "There is no VIP lounge in Lima anymore. It is unbelievable that Latam, maybe the biggest operator in that hub, doesn't have a lounge. The layover stunk!"

Pros: "Crew was very nice, attentive, helpful,friendly. Food was good not great. Business seats lay flat."
Cons: "Business seats, when laying flat, were not particularly comfortable. Rather hard. The only complaint."

Pros: "Customer service"
Cons: "No leg room, seats go back too far"

Pros: "Maybe, we'll have to see..."
Cons: "KAYAK sent me this email as i sit in a hotel provided by the airline in Lima. I will submit a complaint with KAYAK, for I believe I deserve compensation, especially when this email is sent to me impersonally before a solution to the problem has even been carried out."

Pros: "My movie screen did not work. Those are not my stars on this survey."

Pros: "The plane was comfortable."
Cons: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."

Pros: "The crew and in-flight entertainment."
Cons: "Coming from the cuisine of Peru, I expected the food in coach to at least not taste like rubber and have some variety. A ham and cheese pastry for dinner didn't quite cut it. At least they offer free wine and beer."

Pros: "Nothing"
Cons: "Everything. We never made it to the last flight because they cancelled our flight home, stranding us (myself, husband and 2 small children) in Ecuador. I have traveled extensively for almost 20 years and have NEVER dealt with such a terrible company with such shady employees. It was unbelievable and we aren't the only ones. Just take a peek at their social media accounts. They don't allow reviews anymore but there is a community of people who have been stranded in South America by LATAM and the link is easily found. They seem to have a ploy to try and get people to buy extra tickets. Seriously a scam. Stay away!"

Pros: "The LATAM entertainment offering for planes without screens was very cool."
Cons: "The plane was older and a little rickety. The gate was unknown until very close to the flight."

Cons: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"

Cons: "Same"

Cons: "They said , the are not responsable for my personal items, this is not acceptable"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Cons: "When buying a flight price and the airline on which I fly are the two most important factors.... LAN transferred my flight to AVIANCA and the food was terrible and the flight attendants weren't very friendly in general. The experience was not very enjoyable"

Pros: "Got to see the Lima airport"
Cons: "Even though it was the same exact plane at the same exact flight. All passengers had to get out, go through a security check point, then wait in line to board again. And at boarding all carry-ons were searched by hand, proving that the security check point is useless."

Pros: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Cons: "After pass security, before we were about to boarding, everyone was all waiting for their turn there were many security stuffs showed up and let entire people open their bags before get on the plane. It end up delayed flight too."

Pros: "Nothing"
Cons: "They gave my seat to someone else, they overbooked the flight"

Pros: "I was able to move my seat to a middle seat and got to watch."

Cons: "We would watch other people on the plane across the aisle or in front of us get food options but when it was our turn to be served the flight attendants just handed us whatever was closest without asking our preference. If something is unavailable just say so."

Pros: "The food was great and so was sercice. I had economy seats and they were comfortable and I had plenty of leg room."
Cons: "Maybe more movie options but otherwise the whole flight was without fault"

Cons: "Too crowded"

Pros: "Once again, I was impressed with the food and the service. The flight crew was very friendly and accommodating."
Cons: "My entertainment center didn't have audio for one of the movies so I had to use closed caption to read what the characters were saying. I had some issues trying to get the movie to play because the screen froze for a moment."

Pros: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"

Pros: "Good movie selection at in seat screen and I was lucky enough to get one that worked."
Cons: "Crew was not friendly. Food was not good. They made me throw out the soda I bought inside the airport AT THE GATE then didn't give enough to drink on board the plane."

Cons: "American Airline did not announce the change of gate in proper time. LATAM on the other hand was very good and smooth"

Pros: "Direct flight"
Cons: "Delay was a drag and bathrooms were disgusting"

Pros: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Cons: "It was all very good on the flight TO Lima. No problems."

Cons: "Flight was delayed due to late arrival of airplane. That early in the morning? Not a good reason."

Pros: "Boarding was handled very efficiently"
Cons: "The plane looked very dated. But otherwise it was a pleasant experience"

Cons: "Tiny plane"

Pros: "The schedule"
Cons: "The stop in Lima"

Pros: "Um the inflight entertainment is good. The touch screen is great."
Cons: "Um not enough arm room for economy class. When you're in an 8 hour flight, comfort needs to be a priority. It's not fair to pack a bunch of people in like sardines after paying $800. The service was fine. Some crew members are nice than the others."

Pros: "The best business class seating we've encountered ... tons of leg room, side by side seating arrangements. I peeped into economy and that's not too bad neither. The seats were 3 sets of 3 seats per row. Most other planes would have at least 10 seats across."
Cons: "All passengers had to open their bags to be searched by hand ... didn't we got screened already by the airport? So it took forever to board the plane"

Pros: "The staff was extremely courteous and the food was good too. The seats were conformtable and the movie selection great !"

Pros: "Non"
Cons: "Delay 5 hr made me stress, coz have conecting flight 6 hr..running in the diairport for check in LA - Korea"

Cons: "Lost my luggage"

Cons: "Hot inside the plane"

Pros: "Entertaining system was good but food and service was terrible"
Cons: "Food service seats were all terrible"

Pros: "Nothing."
Cons: "The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse."

Pros: "Very nice crew, super professional"

Cons: "I waited 50 minutes for my bag claim with priority tag. Customer service desk employee told me wait...wait without any excuse or explanation. No more Aeromexico.....period"

Cons: "Crew members are rude, flight was delayed and no one informed us."

Pros: "Staff cortesy"

Pros: "Service"
Cons: "There's nothing i didn't like"

Pros: "Everything"
Cons: "Nothing was bad."

Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."

Pros: "La atencion del personal"
Cons: "Todo me gusto"

Cons: "No me gusto porque todo fue malo la comida, la atención sobre todo en el aeropuerto muy desorganizado y las personas que trabajan en Aeromexico extremadamente groseros"

Pros: "I loved that they still provide you food. No one else does that these days"
Cons: "I had to board a bus both at LAX and Guadalajara to board the plane."

Pros: "Was on time, good boarding process, Food ok, entertainment poor."
Cons: "The seat broken but they were able to fix before departure very quickly."

Pros: "Aeromexico had great service. The flight included a meal and also first of luggage free. Their staff was gracious and courteous."

Cons: "The flight was delayed 4 hours to Mexico and on our return to LAX our seats were RESOLD and reissued to other passengers and we were told we would be put on the first flight the following day! Heck no, we were not about to let that happen. Finally after multiple conversations with the "people in charge" we were able to be "accommodated" on the next flight- 6 hrs after our original flight. I called customer service for Aeromexico to submit a complaint for the awful experience, not once did they apologize for an inconvenience and make matters worse they said it was my fault my tickets had been re-issued. The customer service woman explained that "I had not paid for a seat on that flight that I had only paid for a reservation" therefor making all of this my fault. This is one of many reasons Mexico is so corrupt."

Pros: "Good service, the flight attendants are nice"
Cons: "Delayed about 50 mins I never had that problem with them"

Pros: "The staff were cheerful and helpful. I love the movie selection and the touch screen monitors on the seats. Comfortable. Smooth flight! No problems!"

Pros: "Fodd was good and unexpected. Entertainment was awesome. Watched two movies and didnt even realized ive arrived in LA..."
Cons: "The put my wife and I in separate seats.... not cool!!!"

Pros: "Eventually I arrived home."
Cons: "Landing on time but waiting almost 2 hours on the tarmac waiting for an open gate at LAX with no drinks or access to bathrooms."

Pros: "Crew was polite and attentive."
Cons: "The worst airline I've ever flown. Had to go through customs in Mexico and check my luggage also.???? I was just connecting! I would NEVER EVER fly this airline again!!! EVER! Seats are so small and uncomfortable and the bathroom so small had to maneuver so uncomfortably. Just a terrible experience."

Cons: "We never took this flight our flight from Toluca to Gualarajara was delayed from 11:40 to 4 pm. Areomexico to ensure that we made it home sent us from Toluca to Monterry to Mexico City to LAX. longest day ever."

Pros: "Sandwich n breakfast is good."
Cons: "Flight was delayed out of lima so missed connecting flight. Waited anothr 3 hrz."

Pros: "Everything went according to plan. Really enjoyed the meal that they served. Other airlines offer a drink and a small bag of pretzels or a cookie. It was very nice to have a small meal. Crew and plane were top notch."

Pros: "L"
Cons: "My luggage was over the limit 3 lbs and I was not allowed to take out some of my stuff. They said I had to get out of line and take it out then back in line. It's really sad because I had waited in line for about an hour, I had been in an accident and was hurting and still had to pay because I couldn't wait in line again."

Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Pros: "Nice smooth flight."
Cons: "What i did not like is my luggage got totally damaged. Both of my handles were torn of and I had nothing but the handle to roll the luggage on the top. I'm still trying to contact the airline. My luggage was new:("

Cons: "Left late and was dirty."

Cons: "Aeromexico tried to take each penny from you. They even tried to charge me for the second connection check-in luggage for a connection flight from South America (2 check in luggage allowed). Airport is a mess, service, food are poor, crews are not as professional compared to their US counter part."

Pros: "One flight attendant was very nice the others were snobby and rude."
Cons: "I didn't like how tiny the seats were. I didn't like the choice of food. I don't like how there was no room for my bags and my seat was close to the front of the plane. An I didn't like that things In my checked bagged were broken and spilled. My bag was packed tight and padded for the breakables."

Pros: "Me encanto visitar mi país de nuevo"
Cons: "La atención es verdaderamente buena"

Pros: "extremely impressed. just wow!!!!!!!!"

Cons: "They don't let me boarding because nobody told me that I need a transition visa and the result I was lost my flight and all my money it was a lot of money at least for me"

Pros: "It was just terrible ! I will never in my life flight with Aeromexico ever again."
Cons: "It was just terrible ! I will never in my life flight with Aeromexico ever again."

Pros: "Treated like a boss. I have never flown this airline before but I was upgraded to first class... maybe because I'm mexican? Viva Mexico!"

Pros: "I will never buy a flight with Aeromexico"

Pros: "a very kind crew"
Cons: "everything on time"

Cons: "The crew and supervisor at luggage check in were absolutely terrible. They were rude, would not answer our questions, and didn't want to give us the time of day."

Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."

Pros: "I've flown this airline many times. This was the best! Great service flight crew excellent service, very professional and helpful. Very nice plane, think it is new. In seat entertainment and smooth comfortable flight."

Pros: "The check-in process was quick and they did give free inflight food."
Cons: "Plane was very cramp even on a paid seat. Things on the 737 were visibly dirty and items were not repaired. Seats comfort was not good at all."

Pros: "Nice crew and staff on the ground."

Pros: "The help from bogota airport was incredible They help me to get on time on my flight"
Cons: "Mexico City airport is a disaster They change the flights gate every 10 minutes they don't even know where the flight is going to get transfer Guadalajara airport same situation flights got delay over 2 hrs. No reason or why this happens was told to the passengers Also they put a small quantity in the bus to get to the plain. They keep us inside for almost 40 minutes whit out any explanation I will never get a plain ticket whit Aeromexico Also plains are not in the best shape either seat doesn't work"

Pros: "Flight crew and stewards were attentive and kind. Seat space on Boeing from LA to Mexico City was good. Ride was fairly smooth from LA to Mexico City."
Cons: "Kayak listed the ticket price at one rate, then when redirected the fees go up by another 100+ dollars! When we purchased the tickets, we were redirected to purchase through airfare.Com -- most unprofessional group I have ever dealt with! Our itinerary changed multiple times with various threatening emails that we must respond and accept new flight arrangements or else we will not have any flights and we'll be charged exhorbanaent fees. I tried cling and got reps that spoke little to no English and we're incredibly rude. We wold respond to the emails and still get more and more threstening emails. We were very concerned that any of it was legit. Kayak wanted nothing to do with it past advertising one price only to support a group that charged more. Such a scam. We had problems with the boarding passes printed. The first flight the staff was prevented from printing our tickets. They never told us why. Then for the second flight they called us to the boarding counter and required our tickets be reprinted. It was a bit of a hassle, but not earth shattering."

Pros: "THAT IT LANDED"
Cons: "CHANGING PLANES AND TIMES"

Pros: "The airplanes are (the new planes) are comfortable, nice, clean, have entertainment which is great. the service was just OK- The food is terrible"

Cons: "Crew wasn't pleasant"