Daily cleaning, installation of cabin HEPA filters on flights from Brazil to New York LaGuardia
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,106 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "Having food & being on time would’ve been nice?"
Pros: "Lift off and landing was excellent"
Pros: "Quick Boarding Awesome staff"
Cons: "food options"
Cons: "Just better food"
Cons: "Delta comfort works especially for one who is handicapped"
Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Pros: "Accurate arrival time"
Pros: "Snacks were good. On time."
Cons: "The airport."
Cons: "Delays due to Democrats not making deal"
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Pros: "Fine, courteous"
Cons: "they did not serve food in my section at all."
Cons: "dirty plane"
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "No chicken sandwich."
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Cons: "Bad information about delays"
Pros: "Customer service"
Pros: "Comfortable temperature in cabin!"
Cons: "Arrived "early" only to sit on tarmac for over 45 minutes with no air , I'd rather leave later , get there at the right time and not sit in a plane with no air for extended time"
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "Left ontime, arrived 30minutes early."
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Cons: "Arrived at my destination almost two hours after the initial arrival time"
Pros: "30 min. early!"
Cons: "Only pretzels"
Cons: "I will avoid the airline at all costs"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Wonderful staff, very helpful after our plane was diverted"
Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."
Cons: "No good food options just peanuts and drinks"
Cons: "Everything was ok"
Pros: "Small plane. Very good service. Did not suffer through the crazy multi level boarding calls that some airlines have. No super secret airline clubs that board first. Flying into the Marine terminal is the best part of the trip."
Cons: "The wifi didn't seem to work at all on the plane."
Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"
Pros: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Cons: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."
Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Pros: "The middle seat empty AMAZING!"
Cons: "Bigger glass for wine !"
Pros: "All good"
Cons: "To drop the bag was very messy"
Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Pros: "The crew was very warm."
Cons: "Seats very tight."
Cons: "the cabin and seats are old and seems dirty"
Pros: "Crew was good"
Cons: "Seat not comfortable"
Pros: "Neat, polite and orderly. Great food!"
Cons: "Not much."
Cons: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Pros: "Friendly and correct cabin crew."
Cons: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Pros: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Cons: "Cadeira dura"
Cons: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Pros: "Not much I can think of"
Cons: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Pros: "Everything is amazing"
Cons: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Pros: "Crew good, disembarking slow."
Cons: "A drink and/or snack."
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Pros: "yo tenia comida kosher y no me la dieron"
Pros: "Nice space in the aircraft and the crew was really nice too."
Cons: "The delay was very tiring."
Pros: "Confortable seats, flight on time"
Cons: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Pros: "The leg place and reclining chair"
Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Cons: "The temperature should be a bit warmer"
Cons: "Offer refreshments"
Pros: "I liked the person I was sitting next to"
Cons: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"
Pros: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Cons: "less ignorant/greedy management"
Pros: "They were very kind!"
Cons: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."
Pros: "I liked almost all!!!"
Cons: "The sandwich (cool meal)... The may improve it..."
Pros: "Said Paulo airport was chaos but flight was great"
Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Cons: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."
Cons: "Aeronave muito velha, parecia que ia desmontar no ar."
Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"
Pros: "Wine and whisky"
Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Cons: "The plane is ok but it is an old 767"
Pros: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Cons: "Standing too long before boarding at 2am!"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Cons: "Company was not able to understand situation and did not offer solution. I lost my money"
Pros: "Staff was nice despite the situation."
Cons: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
Pros: "I like the food,delicious I like entertainment very good!"
Cons: "The service very slow. The sits very small,no confortable!"
Pros: "Equipment issue. Delayed"
Cons: "No failure, more constant communications."
Pros: "Great cre"
Cons: "We had to wait for an hour on the runway until we could approach the gate"
Pros: "A bit more legroom than united airlines. Tvs were a plus. The service was excellent and they give you a full can of soda instead of just a dram."
Cons: "Nothing really it was a great value for the price."
Cons: "No delay"
Cons: "On time departure. Meal service."
Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"
Cons: "Landing, temperature, passengers"
Cons: "The seats could be bigger."
Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."
Pros: "Easy check in and Boarding"
Cons: "Poor food choices for vegetarians"
Pros: "We had to wait in the airplane upon arrival in La Guardia NY because wheelchair was not ready."
Pros: "Early arrival"
Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."
Pros: "Excellent service by the airline stewardess"
Cons: "Wait time to board"
Pros: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."
Cons: "a little loud in the cabin."
Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."
Pros: "On time take off"
Cons: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"
Pros: "the team was great, boarsing smooth, arrived early"
Cons: "we waited an hour for the bags to arrive on the carousel. What's that about? Get it together and have the bags out in time. We're just sitting here waiting for them over an hour - there are no other arrivals in this terminal. What's going on?"
Cons: "Everything was great."
Pros: "Boarding staff helped in rearranging seats on request"
Cons: "No snacks provided only beverages supplied"
Pros: "On time departure/early arrival"
Cons: "Boarding g process a bit chaotic"
Cons: "No gluten free snacks"
Pros: "Allthough is was I bird strike, y'all handled the delay good."
Cons: "I have no made it to New York yet."
Cons: "Itthe ground staff (red coat agents) at MIA extremely unhelpful and arrogant. I am visually impaired, asked for assistance to check luggage, asked for assistance and was simply tol to go to end of the line at a counter that was at least fifty yards away. Upon my. O planning of the lack of service as simply to go talk to the manager."
Pros: "Left on time arrived at destination early"
Cons: "Stewardess didn't smile was abrupt impatient"
Pros: "Almost always on time, captain keeps us updated, friendly airline staff"
Pros: "Efficiency and price"
Pros: "Very professional and friendly."
Cons: "Refer to above. Both flights were horrible."
Cons: "Everyone excellent"
Pros: "boarding was in time, and comfort."
Cons: "comfort was very good"
Cons: "No dislikes"
Cons: "Not flying."
Pros: "On time"
Pros: "Being able to have my own individual entertainment. Staff handled the situation at hand with dealing with everyone's frustration pretty well."
Cons: "That we had to wait for a pilot to show up for the original pilot fidnt show up for work. Then had to deboard just to get back on 15 minutes later as too many people wanted to get off, which delayed take off."
Cons: "No refreshments"
Cons: "Had to fly to JFK instead of LGA. so inconvenient"
Cons: "Always a problem with these guys"
Pros: "Staff was pleasant"
Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"
Pros: "It was comfortable"
Cons: "The wifi wasn't working"
Pros: "Everything fine"
Cons: "No complaints"
Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."
Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."
Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."
Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."
Cons: "Overall really outstanding. I’m not a United flyer and think I’m going to be. One thing...like when you get free texting. Just flew Alaskan Air and they had that. Really good."
Pros: "Everything was good."
Cons: "I just wanted to seat with my husband but it was not possible."
Pros: "I enjoyed the comfortable seating"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Cons: "delays... not flying united again"
Cons: "Omaha United personnel"
Pros: "I liked that the plane did not crash"
Pros: "I did not like anything and will not be flying united EVER AGAIN!!!!"
Cons: "The costumer service was bad period!"
Cons: "Very narrow seats"
Pros: "The snacks that was given"
Cons: "There was a delay leaving and while we was in the air."
Cons: "Delays, no tv, uncomfortable seats"
Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."
Cons: "No wifi"
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."
Pros: "Everything went smoothly"
Cons: "Good options are terrible"
Cons: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"
Pros: "Poor Manuel"
Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Everything went well"
Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"
Pros: "Pretzels is not enough I pay a lot to travel"
Pros: "I landed safely"
Cons: "Seating was absolutely crammed."
Pros: "The seats were much more comfortable than the regional jet and I was able to get some rest."
Pros: "New aircraft and smooth ride. Good attendants."
Cons: "Lost my bag."
Cons: "The fact that it hasn't left yet and it won't leave until 8pm."
Pros: "Everything ran on time"
Cons: "Would love healthier snacks"
Pros: "Boarding was a mess..."
Pros: "I liked the view of the airplane and i liked the assitant are really nice"
Cons: "There was no tv and the food was a little bit"
Cons: "The delays"
Cons: "Nearly everything.....won't even consider united again"
Pros: "We got to New York thank god"
Cons: "Delay over 1hour and half"
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Pros: "The entire boarding process went much smoother than we imagined it would."
Cons: "I'm large and the space between seats borders on frighteningly claustrophobic."
Pros: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."
Pros: "Much more comfortable."
Cons: "Lavatory still dirty."
Cons: "Wobbly takeoff from Denver, then an aborted landing at LGA, I won't be flying United again anytime soon."
Pros: "Comfy environment, not completely booked plane"
Cons: "The price for one little bottle of Rum, highway robbery I say."
Cons: "There was confusion on where to go check luggage and what duty free items could be carried on board."
Airlines flying from Brazil to New York LaGuardia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Brazil to New York LaGuardia
Masks required on board, masks provided on flights from Brazil to New York LaGuardia
Social distancing seating
Middle seats unavailable to book on flights from Brazil to New York LaGuardia
Testing for antibodies, testing for symptoms for flights from Brazil to New York LaGuardia
Waiving of change fees. Search flexible flights from Brazil to New York LaGuardia