Find cheap flights from Brazil to New York John F Kennedy Airport

Pros: "Flight was very late."

Cons: "They flight wasnt operated by avianca. The planes the service the food horrible."

Pros: "The staff was accomodating"
Cons: "No in-seat entertainment."

Pros: "Comfort Seats Service"
Cons: "Food"

Pros: "The staff"
Cons: "We had a two hour delay inside the airplane without air conditioning. This delay risked my next flights (connections). Everything inside the airplane is old and terribly maintained."

Cons: "Missed connection both ways"

Pros: "Clean and smooth. No problems. Food fine, nothing special, but no complaints."

Pros: "Food and leg room"
Cons: "Attendants could be rude at times"

Pros: "Lights were dim to facilitate sleeping"
Cons: "N/A"

Pros: "The confort and service"

Pros: "Great choice of entertainment, individual screens"
Cons: "Disorganized boarding, supposedly there is an sequence of groups, but it was very poorly implemented"

Pros: "Every thing was perfect"

Cons: "The other passengers..lol"

Pros: "the flight attendants were very friendly."
Cons: "boarding was a complete disaster. the lady at the counter gave me all wrong information. the random screening was done very rudely. not a single staff spoke a word of English which is unacceptable for an international flight. the food albeit not significant after the horrendous boarding experience was terrible, and I had to ask several times for water. Further, for the flight to bogotá, we had called and spent a lot of time on the phone to reserve seats, which were then all wrong once we checked in at the airport. what was the point."

Pros: "Friendly and on time!"

Pros: "The flight over to Bogota from NYC was perfect. No complaints. I was raving about it."
Cons: "We sat on the runway and then returned to the gate, resulting in a 2 hour delay, due to a faulty smoke detector in the bathroom. There was a lack of communication about status. At one point, they shut the air. Several times they shut off and restarted the entertainment system. It would have helped if they went through the cabin with water or a snack. It was a long wait and we had no idea why..."

Pros: "I was not notified My chair was in the middle aisle part of emergency path"
Cons: "I was not notified at check in , My chair was in the middle aisle part of emergency path . I was bothered , waken up the entire overnight flight . Very uncomfortable Chair did not incline either ."

Pros: "Flight went smooth, crew was attentive"
Cons: "The seat's headphone jack was broken and it was difficult to recline. My seat numbers were changed on one flight and to other in the second part... Not expected"

Cons: "Seat would not go back."

Pros: "nothing"
Cons: "everything!!! Period. They do not know how to treat customers. Rude and Missed my flight because they put someone else in my seat and I had to stay over at the airport, and PAY extra to reschedule for the next flight"

Pros: "The service, the food, the various movie selections."
Cons: "N/a"

Cons: "It's being terrible. My mom and my brother didn't arrived yet. TWO days late because of Avianca mistakes. Lose two days in a vacation trip its a lot. I'm never gonna use this companie again. My family is now in Peru, alone, because of Avianca. Terrible service."

Pros: "Everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "We landed on time. Always appreciated. The movie was absolute dog sh*t and the communal screens were tiny, but at least there was a movie."
Cons: "If I had known at the time of booking that what looked like a quick stop in El Salvador would actually involve everyone getting off of the plane, needlessly going through security again, having items confiscated even though they were legally purchased after going through security at the prior airport, and being made to wait yet another eternity just to board to plane again, I would have chosen another flight."

Cons: "Air condition too cold"

Cons: "The temperature throughout the flight was very high and humid almost like they AC wasn't working at all made it very uncomfortable to stand 5.5 hours on a plane. When asked for something to drink due to circumstances was told I had to wait until it was smack time"

Pros: "I'm very dissapointed with avianca specially.now that I have a few trips coming up. When I was at the airport I asked the clerked for specific information ,I asked him how much it would cost to take my surfboards if it was going to be to expensive I would just leave them home ,he said no problem that there would be a charge of.$120_150 and it cover the trip until denpasar ,I asked are you sure?he said YES that he would put it on the note and that if I had any problems in NY to just show them the receipt well no need to say.that.when I arrived in NY I was charged again ,the cs rep of the other airline said they wouldn't have charged if avuanca would have put that the surfboard was going until denpasanr when we said that he had done it we looked stupid because he had just checked our bags on the tag until Bali but not the surfboard. So now I have to return and I'm working if I will have.to.end up paying.$1000 in.total.just for my surfboard.when this could have been avoided from the start if the cs rep of Avianca would have told.me the truth or know how to do his Job. What solution can you give ,I feel very annoyed. Thank you"
Cons: "The beverages and punctuality"

Pros: "Overall, boarding, crew, food and the entertainment"
Cons: "I recieved a seat in front of the mid-plane emergency exit. I understand that the seat cannot roll back but the seat cushion was extremely uncomfortable."

Pros: "Smooth flight and movies were free"
Cons: "Seat I sat in the back near the bathroom and passengers and crew constantly bumped in to me or woke me up"

Pros: "I was traveling with an injured hand and the flight attendants were very nice & helpful"

Pros: "Let us know in time if we will have delayed so we can tell our family not to be at the airport so earlier"
Cons: "My daughter waiting for me from 5 am till 9 30 pm at the airport.. Because we live 4 hours away from the city"

Pros: "We arrived safely and on time."
Cons: "This is my second Avianca flight. Both times the flights were not full, yet both times my seat was in front of an exit row so I could not recline. A red eye overnight flight while sitting up perfectly straight is horribly uncomfortable. I do not understand why I was placed in this seat when there were other available options. This should be communicated to the customer when placing him in that seat, and a discount should be provided. I am requesting a partial refund, very unnecessarily uncomfortable flight. Thank you."

Cons: "Business class not worth it at all. Seats don't recline and there is next to no separation from main cabin with its crying babies."

Pros: "Entertainment was great. A good number of shows, movies and music choices were offered free of charge. Food was good but the portion was not enough. It felt like a I was served a happy meal."
Cons: "The crew members seemed a little unhappy. They were just doing what they had to do, no smiles or nice comments. food portions were extremely small, and it would help if they offered a second drink after dinner, perhaps even just water, coffee or tea."

Pros: "in terms of comfort, i really appreciated what avianca offered. it was a much more modernly designed plane, with a wide variety of inflight entertainment, usb outlets,, and generally comfortable seats. the crew was also very polite and professional."
Cons: "they refused to offer me a vegan meal because i purchased my flight ticket from a third party vendor [ie, kayak]. i think thats bullshit, and pretty sad because otherwise avianca was great."

Pros: "Nice plane, pilot landed softly."
Cons: "Late"

Pros: "Good service and comfort. I honestly don't eat on flights but they're always offering snacks and meals on quick flights"

Pros: "Everything food service crew"
Cons: "Nothing"

Pros: "Arrived on time"
Cons: "No personal entertainmemt system"

Pros: "Everyone was lovely anf kind"

Pros: "Petsonnell nice and helpful."
Cons: "Seats on a red-eye did not recline."

Pros: "I love that it was easy to get an exit seat(I need the leg room for my knees) and that they still feed people( not once but twice)"
Cons: "Really nothing to complain about although I did have to wait a little long for my bag(we all did)."

Pros: "Service, crew"
Cons: "Equipment"

Pros: "The crew was okay,"
Cons: "Seats of the plane were unconfortable. Spaces between setas were too small."

Cons: "My wife's chair wasn't working"

Pros: "I definitely will fly with Avianca again ."

Pros: "Thanks for the wine /whiskey, blanket and pillow. What a great combo. Also, I got upgraded to a much nicer seat."

Pros: "Comfortable"
Cons: "Surprising that an airline so serious will not let you reserve your seat prior to 24 hours of the flight. - This is not a cheap arline."

Pros: "Friendly and cheerful!"

Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."

Pros: "On time"
Cons: "Seats did not recline"

Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."

Pros: "I was surprised by the amount of snacks and drinks on such a short flight."

Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."

Pros: "Excellent"

Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"

Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Cons: "3 hours delay"

Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."

Pros: "Movies"
Cons: "Everything else"

Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Pros: "absolutely nothing"
Cons: "The crew! So slow! Not helpful with your questions/request and the attitude! What on earth! Awful customer service!"

Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Pros: "It was great. The flight attendants are always helpful to us."

Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Pros: "We were early, I had free Wifi, I love Delta!"

Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."

Pros: "Good in general."

Pros: "We didn’t order food and there was no online entertainment"

Pros: "What a city.. Unique for hell sure..."
Cons: "Nothing"

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "On flight entertainment has improved greatly. There are so many choices to keep you entertained. I forgot how long I was on the plane."
Cons: "Plane food was not good. The crew were not as friendly, almost exhausted. There was one woman who was not sensitive or compassionate to my fellow seat mate. He was an older man who needed extra assistance. From the look of her face she didn't feel like helping him... as simple as helping him pour ice into his cup. Instead I helped my fellow neighbor. She might not feel comfortable helping a senior citizen but don't be so loud or make a face of disgust."

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Pros: "Finally got upgraded!"
Cons: "delayed"

Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."

Pros: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."

Cons: "small aisles and space in the seats. me and my wife were seated"

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Pros: "Great crew and passengers"

Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Cons: "the seats are WAY TOO SMALL"

Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Cons: "The fact that you do not allow water in the waiting area at the gate after passing the first security check is utterly ridiculous! if you want to enforce that policy you should provide free water at the gate. it was overheated and crowded to the brim and my wife went to get water after having gone through the second security check. She paid $10 for 2 bottles of water at the stand just before the gate and when she tried to come in again they did not allow her to go through... really a ridiculous situation!"

Pros: "All it is fine"
Cons: "Nothing"

Pros: "Comfortable seats. Boarding on time Good attention by crew. They were very kind. Movies were so good"
Cons: "I did'nt like the dinner. The taste of chicken wasn't good.. Also, the potatoes and beans were raw. El red wine was vinegary"

Pros: "Arrived at the gate about 1 hour before departure due to heavy traffic. Attendant was pleasant and did a quick checkin."

Pros: "Two luggage at no charge. Even though I only travel with one It’s just the option that you get. Also very professional and Courteous crew. Thank you"
Cons: "Seat a little uncomfortable and too close."

Cons: "I did not like those seat in the middle . They are very"

Pros: "i dont know because i stills waiting for it!!!"
Cons: "no comments because i was supposed to be in ny right now amd im still sitting here at the airport waiting for my flight! because of the people in Venezuela! !"

Pros: "arrived on time clean restrooms"
Cons: "uncomfortable seat mediocre meal"

Pros: "Timing"
Cons: "Lack of food"

Pros: "The staff was friendly, the food was unexpected but welcomed, and the Copa employees were great at staying on top of me and my friend's progress when going through JFK's security almost had us miss our flight."
Cons: "I disliked having to go through security a second time at the gate when we were in Panama. My friend had to chug a water bottle that she had bought at the airport after already going through security."

Pros: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Cons: "The crew, and the plane is very old not fit, for a such,long flight"

Pros: "Seats"
Cons: "No lunch"

Cons: "I was on the last row of the plane. I didn't know the plane could move SO MUCH!!! All passengers in that last row were sick with nausea and throwing up, which shows it wasn't only me! If passengers are going to be so uncomfortable in the last row, it should be sold at all!"

Pros: "left on time and arrived on time choice of meals"
Cons: "uncomfortable seat"

Pros: "Flying business class for significant less money from Rio to NYC/JFK."
Cons: "The seats are 'old style' business class, not fully flat sleepers. On a very flight like Rio to Panama City I missed the the flat sleepers you get on wide body aircraft. On the Panama to JFK flight, the crew was less friendly, while on the Rio to Panama flight the crrew was excellent and very friendly."

Pros: "The crew"

Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "Always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"

Pros: "The confort and food!."
Cons: "One of the flight attendants that made noise taking her luggage from the bin case"

Pros: "good food"
Cons: "they didn't turn the lights when i wanted to sleep on an overnight"

Pros: "Pretty much everything seemed professional and state-of-the-art."
Cons: "It would have been nice to hear the outside temperature announced when we arrived (Delta does it)."

Pros: "Overal a good experience"
Cons: "There's no vegetarian options"

Pros: "Nice and smooth Took off late but got there on time Pilot was pushing baby YEAH!!"
Cons: "If you fall asleep you will miss your meal and go hungry."

Pros: "The attendants were sensitive to our needs. Accommodating. Seats comfortable. Overall great first experience on Copa"

Pros: "The service is always very friendly on Copa. The boarding is timely. So is the off boarding. The pilots fly very well. Great landings and takeoffs."
Cons: "It was one of the most uncomfortable flights I've ever had. I was in seat 10E of a Boeing 737: in front of the exit row and could not recline my seat. The woman to my right was close to 300 lbs and was spilling into my seat. The gentleman next to me kept putting his elbows in my side. The cabin was way too hot -- uncomfortably so -- and the air vents barely pushed out air. The entertainment system on the plane was broken. I couldn't wait to land in NY."

Cons: "no vegetarian options"

Cons: "On top of what happened with the flight from NY to Panama the situation wasnt handle any better for the conexion. There was not priority conection to the inmediate following flight to Bogota. We had to wait four more hours to go to Bogota. Also the sits were accomodated terribly for me (I can understand they had to use what was available) but if Im traveling with a minor the airline should make sure the child is seated next or near me. Even though, I understood it was a detail that simply they did not control correctly, I requested to two flight attendants to please fix the problem for me, but I was totally ignored by both. When I told them a second time, they said to me there was nothing they can do. But coincidencially, right after I was told, he sat one passanger whom have not seat assigned, right in front of me on the emergency exit. The attendant said minors cant go there which is true, but I would have seated there, and my daughter on the sit that I was which was right behind me. That plus another rude encounter with one of the flight attendants when I was getting into the plane made of my experience with Copa Airlines my first and only trip with them. HORRIBLE EXPERIENCE."

Pros: "this veggie meal had dairy, which makes a big (postive) difference for me the entertainment worked much better. although if it had been working on my first flight, it would not have been enough variety in options for movies"
Cons: "seats were too close together not enough water available"

Cons: "The departure was delayed, but we arrived at the time that was scheduled in New Yotk."

Pros: "Everything was great - however check in at JFK was lengthy. But check in at Panama was super quick and easy"

Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"

Pros: "Everything was great..."
Cons: "Except the change fee was so high that I would be nervous to fly with them again."

Pros: "The crew was extremely nice. They tried their best to keep every passenger comfortable. They pai attention to details and the most important to me was their pleasant disposition. I love them."
Cons: "The airline does not provide you with a vast varieties of tv shows"

Pros: "I did allmy endeavors, very good service."

Pros: "I upgraded to business class and it was worth it! Very comfortable! The chair reclines, you have your own personal tv, the flight attendant is very attentive to all your needs, plenty of space, priority boarding."
Cons: "No complaints."

Pros: "Good process, fast and very smiley agents"
Cons: "Interaction from the crew was a bit cold"

Pros: "Cordialidad"
Cons: "Comida"

Pros: "The food was good"
Cons: "Everything was good, food, service, the crew, no complain at all."

Pros: "Food wasnt bad movie selection wasnt bad either Flight was pretty smooth"
Cons: "Ran out of chicken too quickly"

Cons: "I arrived and my baggage was mishandled and broken by Copa Airlines. I have submitted a claim and they have yet to rectify the situation."

Pros: "I like how profesional and friendly is everybody"
Cons: "Timing"

Pros: "Everything was good!"

Pros: "No extra fees, flight was on time, staff was pleasant"
Cons: "Only 1 person boarded us, slowing up the process considerably. There were 2 employees there, and both should have helped"

Cons: "Taste of food"

Pros: "the fact that I made it home safe"
Cons: "that we did not have assigned seats and had to run to get out connecting fight before plane took off. All passengers didn't know where to go and waited to get assigned seats and plane took off late. I was not happy that my husband and I got place in separated. When I asked to be put together person at counter said once we were in plane. On plane we were told to wait until everyone was seated and that plane was not full. Once everyone was seated I was told plane was full and no seat left. When we arrived to N.Y. one of our suitcases did not arrived. It is now Sat. and still no suitcase. We contacted Copa and suitcase will be Fedex on sure when it will arrive"

Pros: "The food options were amazing! They even had free wine (white and red). Even on the short flight from Cartagena to Panama City, they gave us a little sandwich."
Cons: "Boarding in Panama was crazy. While the crew on the plane was excellent, the employees that got everyone on the plane were rude and flustered."

Pros: "Entire efficiency fluid from check in to departure"
Cons: "?? Not fan if airline food - but I didn't eat it . Nice to know if you get on plane starving that you don't have to pull out your wallet . Other airlines charge you for everything but "air" to breathe."

Pros: "All was good."

Cons: "The flight was delayed at the last minute"

Cons: "Good airline, will fly them again"

Pros: "crew, punctuality, comfort"
Cons: "no lounge. $20 coupon toward meal at mediocre airport restaurant does not cut it. very laborious boarding process very long wait for 'priority' baggage entertainment system not functional"

Pros: "the crew"
Cons: "seats are the worst I had in 40 years of flying. Very narrow, hard and uncomfortable seats. The leg space was fine, but the seats are terrible. I flew inside Peru with Latam and they were great. I doubt I will use Latam for another international flight."

Pros: "The food, entertainment, boarding and comfortable seating. The check in was great, they changed my flight and I flew direct. It wa really good."
Cons: "The crew was really rude to me"

Pros: "I flew back on a LAN plane and the experience was nothing short of what i expect from LAN. There isnt a single complaint. thank you."

Pros: "I left a scarf on the plain when we landed in NY. And a lamd team member, Kelly, went out of her way to get it back for me right at the airport, and I did!!!! So helpful and efficient and curtious!!! Thank you!!!"
Cons: "There was a 1hour delay leaving Chile, but they made up some time in the air."

Pros: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Pros: "I loved the whole trip"
Cons: "Everything was great! No complaints!!"

Cons: "The seats are a bit too close. A person next to me elbowed me the entire flight."

Pros: "Everything except for the middle seat"
Cons: "The middle seat"

Pros: "The crew were very nice and friendly."
Cons: "It was a little slow to get on and get off the airplane."

Pros: "Plane was huge and comfortable. Lots of movies and shows to pick from. Crew friendly and considerate. Pillow and super comfy blanket. They offered dinner and breakfast on an overnight flight. Only ate egg and it was normal plane food. We landed 30 min early."

Pros: "Great service and delicious meals"

Cons: "When my husband and I arrived to Lima airport 2,5 hours before our scheduled flight, we could not check in because flight was overbooked? There was a seat for one of us (we overheard same conversation at counter next to our - 2 passengers, one available seat)... Explanation was they had technical problems with original plane and they had to replace it with smaller one and everybody else used online checkin in last 48 hours...Everybody else used online checkin?! Is that the rule? Last 48 h of my trip in Peru i did not have internet access, but if it's the only way to get your seat, you paid for months in advance, then I would find some solution. At the end, staying persistent in our request,we were on the scheduled flight (some "miracle" happened and we got 2 seats, next to each other, as same as couple from counter next to us)"

Pros: "Mad good"
Cons: "It was swell"

Cons: "Had to sit for 7.5 hours with no entertainment as TV did not work."

Pros: "I liked the kidness of the crew, I liked the food"

Cons: "Seat space,"

Pros: "were rescheduled for the flight Lima La2800. Scheduled departure 8.40a.m. Delay 2 hours - aircraft maintenance problem!? Still sitting in the plane in Lima."

Cons: "Customer service was not friendly or helpful in any way shape or form. not concerned for its guests or empathetic. the only thing that came across was that they sincerely didn't care even to make the airline more $$ in selling an upgrade of seats!"

Pros: "I flew business on the new airplane the Dreamliner. The experience was overall good. Very comfy plane. Slept like a baby. The food was the only bad thing I skipped both meals as it tasted like airplane food or frozen food out of a box."

Cons: "Boarding process was a mess. Not a smooth process at all."

Pros: "Flight schedule, inflight service and food in couch was amazingly the best I had in a long time. The entertainment was delightful. The telephone service for questions, while in Peru, was terrible. My flight reservation number was changed and I needed to talk to someone. I had to call the States help line instead of the local number which had a non working automated answering menu."

Pros: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"

Pros: "Everything. The while team was friendly, from check in on the ground all the way into the air."

Pros: "Nothing"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Cons: "Company was not able to understand situation and did not offer solution. I lost my money"

Pros: "The best crew and aervice I have come across in many, many year. The aircraft was really nice and conforatable too."
Cons: "Everything on this flight was amazing, I dare say even perfect."

Cons: "Flight attendants not wiling to help!"

Pros: "Not much."
Cons: "Everything"

Pros: "The plane and crew were nice, the food was pretty good for airplane food, they give you wine with your food. Overall one of the better airplanes and quality trip for the prices as one can get"
Cons: "The same things you don't like about all other airplanes, boarding procedures, lines for the bathroom ect"

Pros: "Most of the crew was really nice. The plane was extremely new."
Cons: "One crew member jacked my blanket and gave it to a different passenger. Also, my originally assigned window seat was reserved for cabin crew, so I was moved to an aisle seat that was narrower than my previous seat due to its in-armrest tray table."

Pros: "The big windows of the plane and the black tinted glasses are great, the service was great and the food very tasty. The seats are a bit narrower than the other planes but they are comfortable"
Cons: "The seats are a bit narrow"

Pros: "Smooth flight"
Cons: "Worst customer service I have ever experienced!"

Pros: "Plane was nice, good entertainment, good onboard staff. Very cool looking interior plane, and service"
Cons: "HORRIBLE pre flight, and in airport staff. Incompetent, zero clue as to handle a delayed flight forced every passenger to hand over passports into communal plastic bags and took them for 2 hours somewhere in the airport unknown to us. I should never have to give up my passport into plastic bags/strangers EVER. They lost my customs paper, and then proceeded to accuse me of "selling it"--They took it after I passed through customs initially and if they put it back in passport after they threw them all in plastic bags- god knows where it is, or who's hands it was in who may have took it. They would not give us food vouchers, or water. They couldn't figure out how to get buses and hotel rooms for people- basic simple business skills-- add number of passengers going to hotel, calculate number of seats per bus and that will get you the number of buses needed--- they couldn't figure that out. I will call and give more detail, I promise."

Cons: "Friendly staff. Took great care of my grandma"

Pros: "The crew was very nice"
Cons: "We had an hour delay and 15 minutes since we land to go out of the pkain"

Pros: "Great flight to Peru from NYC on Latam. Comfortable, clean and service was great. I would fly again on this airline."
Cons: "Staff spoke limited English which was a bit of a surprise on a US flight."

Cons: "I paid for the baby basket service but the airline only gave me the adult seat on the basket row, regardless that I was travelling with my wife. Due to that I had to ask the crew to help me to find a passenger willing to change seat with my wife so that she could travel next to my baby boy"

Pros: "The food and entertainment"
Cons: "The seats were the smallest seats I've ever say in and I felt claustrophobic. Checking into this flight was a disaster and impossible. Tam would redirect me to Tam airlines and Lan would redirect me to Lan. The Lan customer service was unable to get into the Tam airlines flight so we emded up with the most awful chairs in the airline. I wish they would fix their website so checkin isn't as frustrating as it was for me. I understand the airlines merged but if each airline is unable to access eachothers flight then how exactly did you merge? ALSO when we got off the first flighy to connect in this one they gave us no explanation until 20min later to where we should commect to this flight. They MADE US WALK A 20min WALK TO ANOTHER TERMINAL WITH ALL OUR BAGS. It was awful. If your gonna need people to walk to another terminal the least you can do is supply a shuttle."

Pros: "Boarding was made extremely easy for the tired, seniors, and people with children."
Cons: "The crudeness of some of the Air Hostesses was appalling. The food was unpalatable and no tolerance for people who were lactose intolerant. Narrow aisles, so going to the dirty toilets needed ingenuity!"

Pros: "Everything except the cramped, smallish seating and the narrow cramped aisles."
Cons: "The cramped, small, tiny seats and the narrow cramped aisles."

Pros: "The attention and the entertaining of the flight"
Cons: "I didn't have a wi-fi access in the plane, it would have been amazing and great to comunicate with family and friends that my flight was little delayed due to air traffic. The last thing I didn't like was the super delayed luggage delivery, because I had no energy to wait an appalling 40 minutes after a long flight."

Pros: "everything"
Cons: "nothing"

Pros: "crew and cleanliness"
Cons: "Uncomfortable spacing of seats on short flights a nightmare on long hauls. Have to assume the distance between seat and seatback ahead is now a safety issue should an emergency evac. be necessary. Had to argue over an imposed seat change despite holding a 2 hour old agent issued boarding pass. Gate agent plainly lied in claiming an equipment change was making it necessary. At start of trip (1/14), not allowed to board connection and suffered an additional 5hr. layover delay due to baggage transfer problem. No compensation of any type graciously offered for any of the inconveniences."

Pros: "A business class upgrade, lay flat bed, very comfortable. Overall wonderful, made me want to take this flight every time I travel to Chile for business."
Cons: "The flight attendants were not very attentive compared to other business class flights I've been on, especially Delta. Seemed a little rushed, felt as if I wasn't able to enjoy the business class amenities."

Pros: "The airline was very clean. The attendants were very nice. The food was excellent."

Cons: "Because I did not buy the ticket straight from Lan Airlines , Lan postpone my Fly too many days later. I had a meeting that I was supposed to go and I couldn't make it."

Pros: "We knew that this sector was operated by AA and we did not have high expectations. No complains, just ok"

Cons: "Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately."

Pros: "Crew was nice and organized, easy check-in."
Cons: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"

Cons: "It was 1.5h late"

Cons: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Cons: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."

Pros: "Flight was good"
Cons: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"

Pros: "Aircraft look new and very clean."
Cons: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."

Cons: "Avoid delays and communicate better about the delays"

Cons: "Voo atrasado"

Cons: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Pros: "Very stable flight New airplane Excellent flight"
Cons: "Better food / snacks Boarding through finger and not by remote bus"

Cons: "Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights."

Pros: "crew was smart. very standard"
Cons: "i had issue getting checked bag from kiosk. had to speak with attendant"

Cons: "Food! Being a International flight they could serve better food.. they served a cold cheese/ham sandwich.."

Pros: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Cons: "Opções de alimentos a bordo."

Cons: "Este vôo tem atrasado sempre."

Cons: "Este vôo tem atrasado sempre."

Cons: "Este vôo tem atrasado sempre."

Cons: "The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city"

Cons: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."

Pros: "Everything"

Pros: "punctual, airline staff were accomodating"
Cons: "nobody speak English"

Pros: "Excelente"
Cons: "Price"

Pros: "Punctuality. Safety"
Cons: "Bagage delivery was a bit slow."

Pros: "Cabin crew amazing"

Pros: "Kewl"
Cons: "Thanks"

Pros: "The check in and punctuality of boarding, take off and arrival was excellent. The flight was enjoyable. I would travel again."
Cons: "I didn’t like the snacks."

Pros: "Check-in"

Cons: "Missed the connection."

Pros: "No horário... bagagens já estavam na esteira quando chegamos"

Pros: "Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc."
Cons: "There were no negatives for me on this flight."

Cons: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Pros: "- Comfortable seat and clean aircraft at a reasonable price & time - On-time"
Cons: "- Kayak displayed that 1 checked bag was included in fare when it was not"

Pros: "I’m time quick to board food and drinks free"

Pros: "On time and great customer service"

Pros: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Cons: "Si"

Pros: "el vuelo estuvo bien"
Cons: "la atencion del personal en tierra me parecio deficiente"

Pros: "Great service. No delay. Quick and efficient boarding. New, clean aircraft. Comfortable. Would certainly fly GOL again. And recommend. Easy on line check in."

Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"

Pros: "As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew."
Cons: "Not one thing."

Pros: "Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight"
Cons: "The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on"

Pros: "Puntuality"
Cons: "Space on the seats, between the seats."

Pros: "Didn’t have to pay more for the exit row!!!"

Cons: "flight was delayed for no explicable reason"

Cons: "Incluir español en la comunicación en el avion"

Cons: "First flight was late so we miss the connection and the second flight is even left earlier knowing than 10 people had to take this flight No entertainment on flight Had to pay for beverage Poor english"

Pros: "Flight with space"

Pros: "Service was excellent."
Cons: "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Pros: "Very clean, orderly boarding"
Cons: "Need more instructions on boarding in English"

Pros: "The flight was ok"
Cons: "No entertainment ... food was too cold"