Daily cleaning, installation of cabin HEPA filters on flights from Bucaramanga to Miami
There are no direct flights for this route. The shortest travel duration to get to Miami from Bucaramanga is 6h 05m.
In the last 72 hours, the best return deals on flights connecting Bucaramanga to Miami were found on Viva Air Colombia ($244) and LATAM Airlines ($245). Viva Air Colombia proposed the cheapest one-way flight at $148.
Your flight ticket price will generally be cheaper if you fly to Miami on a Wednesday and more expensive on a Friday. On your return trip to Bucaramanga, you should consider flying back on a Sunday, and avoid Thursdays for better deals.
When flying out of Bucaramanga you will be using Bucaramanga Palo Negro. You will be landing at Miami, also known as Miami.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bucaramanga to Miami.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Miami from Bucaramanga is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Miami with an airline and back to Bucaramanga with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Miami from Bucaramanga up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable flight good crew"
Cons: "The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+"
Pros: "The puntuality"
Cons: "Possibility of entertainment in the plane"
Pros: "Crew was great, comfortable, on time!!!"
Cons: "More affordable"
Pros: "Flight was very smooth and plane was comfortable. Crew was great and so the Captain and his staff"
Cons: "Everything ok"
Pros: "Clean airplane, is ok food ,"
Pros: "Great service like always"
Cons: "The plane was way too hot, the food was horrible, specially since Avianca used to have an amazing food service"
Pros: "Window seat"
Pros: "Food was great, in boarding and off boarding was quick"
Cons: "More snacks"
Pros: "I got an upgrade being a gold member."
Cons: "Food. AVIANCA has been lowering the quality and quantity of food, now money is saved even sacrificing bread..."
Pros: "Crew professional, kind, personable. Seat comfy"
Cons: "more drink options"
Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"
Pros: "Seat quite comfortable"
Pros: "Everything was fine until the last flight."
Pros: "Relatively comfortable"
Cons: "Flight from Lima was delayed 3 hrs (so was flight from MIami to Lima) Meal was mediocre"
Pros: "Seat super comfy"
Cons: "I like everything"
Cons: "People were NOT following instructions at boarding time... even though they were giving us instructions about who was boarding... I mentioned it to the agent when I boarded and he replied “No, that’s not true” when I was seeing who was boarding and when... if families with children were called... even single travelers were boarding the general boarding line... nobody really cared"
Cons: "I couldn't recline my chair because of the emergency exit behind me, yet the person in front of me put their chair right down in front of me so I had no space."
Pros: "Was really good"
Cons: "I was trying to change my return but they said because I bought it with KAYAK they will charge me minimum 300 dollars and they say they can not do it anyway. That I didn’t like it."
Cons: "They need to make premium passengers know where they are supposed to board...which line"
Cons: "They overbook the flight and even we bought the tickets 6 months in advanced they moved my family and me (2 adults and 2 babies) for the next flight ( 9 hours later the original flight)!"
Pros: "THE GOOD SERVICE"
Cons: "they changed my flight, and boarding take 2 hours, i hate this airline, three time i loose my time and money and they still own me money."
Cons: "the aircraft. kind of old"
Pros: "Crew is always smiling and pleasant"
Cons: "Some of this stuff need to be a little more friendly and courteous"
Cons: "Called "customer service" and they changed my tickets. Tried to rebook 3 times but each time was a problem and lost each of the 3 reservations because they can't take payments. They should not have changed anything to begging with. It's a trap! Now I have to figure out how to get my money back."
Pros: "in Overall the trip was good I'd like de services in the plane and the entertainment"
Cons: "I didn't like the delay in Lima and the poor information of the personal in a land."
Pros: "ONLY FLIGHT ATTENDANTS /AIRPLANE CREW"
Cons: "We were stranded in Lima for 12 hours! Supervisors were not showing up at all. They kept lying to us. We, the passengers, caught them in one lie after the other. First, flight was delayed until 2pm, then 4pm, 6:30pm and finally 8:15pm. They could have told us to leave and come back at 8pm.We were there since 8am and many passengers even earlier. I was with my 6 year old daughter. I got tired of requesting a charger for my cell to be able to use it for work reasons and they kept IGNORING me and would not even make the effort. Never again Avianca."
Cons: "Apparently our seats got sold to someone else and they had to send us to Panama and then Miami with another airline (Copa Airlines) with their oldest plane. Longest and slowest line at check in counter. Very disappointed. They said we were going to get a refund and haven't seen it yet."
Pros: "Nothing at all it was the worst experience ever"
Cons: "We weren't treated the way we were used to being treated with great customer service this time we felt poorly treated"
Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."
Cons: "The crew only came by once with a drink and would not let me have a drink before noon."
Pros: "Free movies"
Cons: "The landing was horrifying. After being on many commercial flights over the years I have never felt this way about a flight experience. The pilot seemed very inexperienced nor skilled at landing. The plane first took a plunge leaving everyone grabbing their seats in fear. The plane was going way too fast as we then continued descending while the plane tilted to the side and then the nose of the plane tipped downwards. To best describe the situation, the plane was completely out of control. Everyone around me was frightened and talking about the awful experience. Flight attendants nor the pilot made any mention of what happened nor did they make an announcement to make passengers aware that there may be some difficulty landing. Therefore passengers were left to wonder what really happened but it seemed as if this was the first time the pilot had flown a plane. After the landing I was sick for the rest of the day with nausea. I would like a refund and will report this matter to the FAA for answers and I believe they should investigate what happened on this flight for safety matters. I did not feel safe at all, and I have never had an experience like this. I'm afraid to ever fly AVIANCA again."
Pros: "Even for a 45 minute flight you have on board entertainment with lots of choices complementary. That that United! o and yes you still get free snack. So there.!"
Cons: "the food between bog and mia was horrible a very hard and greasy piece of meat. the entertainment system had to be rebooted 4 times, it started working one hour into the flight."
Pros: "On the flight down from Miami to Cartagena, we did not expect a meal...and since we are all vegetarians, pretty much did not get one, but the flight attendants gave us what they could. I called Avianca and requested vegetarian and received for all 6 of us! Also, pleased that my whole family was seated in one row."
Pros: "The movie"
Cons: "How they play yoyo with the fare....i paid about $1100.00 for a round trip flight from miami to barranquilla, and a couple of days later it dropped to half the price. On my way back from barranquilla to miami, i was excatly 4 minutes late, they refused to let me on the flight, which was not even boarding yet (1 hour away from flight time). They forced me to buy a one-way flight back, with connecting flight, for $550. I don't know if this even going to make any difference, or even be read, for that matter, but i thought i would relay that to other customers who are thinking about flying with avianca."
Cons: "I have no complaints about the actual flight. My problem is that I flew from Miami to Barranquilla Colombia. I checked one bag which had a lock on it. Nobody told me to remove it. When the bag arrived in Barranquilla it was wrapped in a plastic bag. Upon opening it the bag was open and my belongings tossed around. The lock was gone, one zipper was missing and the other zipper was damaged. Couldn't close the bag. Made a complaint in Barranquilla at the Avianca desk. They gave me another bag. Made another complaint over the internet at Avianca.com. Let see if they reimburse me."
Pros: "Just a very good honest and helpful airline - a first class service from a reasonably priced airline. I was in business class and extremely comfortable and very reasonably priced for the extra room and service"
Cons: "My office in UK needed to change my departure day electronically. She was told she needed (for complex reasons) to go to London to do this - ridiculous as we live on the Isle of Wight. The other option was I needed to go to the airport to change it and pay supplement. Luckily it was only a 30min taxi ride from my hotel. The desk staff could see the issue and resolved the problem within 20mins - extremely helpful. A shame this could not be sorted in UK by phone and email"
Cons: "Estábamos en las sillas de atrás y se demoraron mucho tiempo en servir el desayuno. Debieron empezar a servir el desayuno de la mitad del avión hacia atrás."
Cons: "Attitude of the employees, organization of the airline, no assistance what so ever, lost baggage most terrible flight ever"
Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."
Cons: "Bad service, worst customer service, we asked for vegetarian meals and never served even though they were confirmed."
Pros: "The seats were comfortable and the service was prompt. The attendants were cordial"
Cons: "The attendants did not know if the meals they were serving had dairy products or not"
Cons: "The check in process was hectic. Even though on line check in was completed 24 hours earlier it took us almost 45 minutes to get our boarding passes. We understand the need to check documentation but this has to improve"
Cons: "Suppose to fly out at 3pm, socked in by fog, by the time that cleared and other flights had left, told the plane would fly at 8 pm. 8 pm, no boarding, finally an explanation a tire needed to be changed. No further updates as to was it really going to fly that night. Finally about 10pm, flyers were offered a 5:45 am flight and those who didn't want that could wait to see if the plane would leave at 11pm. If it didn't don't know what one would do. People were gathered around the one agent, trying to re-book their flight, getting upset. Finally at 11, it was announced it would fly, nobody cheered because nobody believed it. It did fly and after collecting luggage in Bogota it was too late to get to the reserved hotel. Ending up spending the rest of the night in the airport to catch an early flight out. Avianca handled the delay poorly, very little communication and assurance, felt hostage to their bottom line."
Pros: "the en of the rows were free so i could sleep y a 4 row sit. that was excelent! :P"
Cons: "delayed departure, i know it wasnt airlines problem, but air traffic. but the flight could have been faster to keep the arrival on time or closer."
"There was a total Lack of communication regarding delays."
Cons: "More movie selections and better food"
Cons: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"
Cons: "Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon."
Cons: "the seat too back"
Pros: "flt on time"
Cons: "over all everything was just fine"
Pros: "comfortable seats. the food was good, good sandwich."
Cons: "for this type of flight, nothing at all."
Pros: "The crew was excellent!"
Cons: "Maybe more movies"
Cons: "No entertainment. Plane is getting old."
Cons: "Hot and delah"
Pros: "Food was fresh and ok for a short flight."
Cons: "Agents at check in gate were not very helpful and did not communicate the changes in an efficient time or manner."
Pros: "The crew and service"
Cons: "Personalized entertainment system or available through WiFi in tablets."
Pros: "On time!"
Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"
Pros: "Great seat. Right behind first class."
Pros: "Crew was polite and courteous..food and beverages were included in trip."
Cons: "a/c full, needs more control."
Pros: "Excellent service and on time."
Cons: "Food could be improved a bit more."
Pros: "The food and entertainment."
Pros: "Flight was delayed because "they did not have a plane"....this does no make sense.... The food is always very poor ....my tray was almost half empty with the food....however the small portion of meat (just a snack) was tasty."
Pros: "Same as above."
Pros: "buen avión"
Cons: "falta entretenimiento a bordo"
Pros: "On time"
Cons: "Food very average"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "This is a full service airline that serves complimentary food and movies for a similar cost as low-end airlines like Spirit or Frontier. I was traveling from Punta Cana DR to Denver but had connects in Panama City & Miami. Because 3 flights is a long day of traveling I chose the emergency isle for my flight from Panama-Miami so i could stretch out with the extra leg room. Because I didn't speak fluent Spanish though, the crew had to move my seat. They upgraded me to 1st class! Amazing airline! Incredible crew! Shame most airlines in the US with their FU attitude don't operate this way."
Pros: "The crew on all of the flights were all very nice. At the end of the day, my suitcase did end up getting shipped to my house within a few days. It was just a little unorganized throughout the process of tracking it down."
Cons: "Following this, my flight in Bogota left 3 hours late. Not only did we board at the time we were supposed to be leaving, but then sat on the runway for an hour and a half before having to go back to the gate to refuel.... All passengers sat on the plane for 3 hours in Bogota before we ever took off with little to no communication as to why. Upon landing in Miami, my bag was then missing which honestly wasn't a big deal - I knew I'd get it back eventually. But with my new flight, I wasn't entirely sure which flight my bag should be with and which airlines (Copa or Avianca) I should go to regarding it. The staff for both were incredibly rude. My suitcase was the one missing and I was the happier, nicer one out of everyone I spoke to. I was told it would be shipped to my house which was great until I got an email saying I could pick up my suitcase at the airport. After searching for 2 hours of where to go and all staff pointing me to a different spot and offering little help, I tried calling the Avianca number I was given for any questions. Unfortunately, there wasn't going to be anyone who spoke English in until after my flight took off. After getting to my final destination, I tried calling the number again to try and sort out where my suitcase was and no one spoke English or could direct me to someone who could. I had to have my friend in Cali call the main office for me to find that my bad was still in Bogota after all of that."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Cons: "La comida no es adecuada para un viaje de tantas horas"
Pros: "Check in was quick & easy. the crew were efficient and friendly. It is a Central and South American airline so announcements were mostly in Spanish but the crew were bilingual and translated announcements into English. The meal was good. No fee to check a bag."
Cons: "Can't think of anything."
Cons: "Too much turbulence"
Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"
Cons: "The quantity of the food was few"
Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"
Cons: "check in"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Cons: "Everyone everything"
Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"
Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."
Pros: "I now am a fan of COPA airlines"
Pros: "I wish other airlines were as nice a meal, movie, free headphones, and a drink . I had wine ooh yeah"
Cons: "Boarding is not as organized as it should be. All groups are not called so order is lost. Not enough agents attending this process. On-board entertainment system is not very good. The food is poor as well."
Pros: "I did get a window seat which i enjoy"
Cons: "No entertainment, old plane which didn't have very comfortable seats and the food was not very good. Also, boarding was done in a very disorganized manner in Panama."
Pros: "The same as my flight from Managua to Panama"
Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Pros: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Cons: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"
Pros: "Easy check in, and kindly personnal"
Cons: "Maybe consider some upgrades when its possible"
Pros: "Easy access to entertainment via my phone"
Cons: "Better snacks"
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Pros: "The flight was canceled and Latam did nothing to help get me on a new flight."
Cons: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."
Pros: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"
Cons: "It was good"
Cons: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"
Cons: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"
Pros: "all except the food"
Cons: "the food"
Cons: "seat, food, entertainment system and options"
Cons: "Terrible food"
Cons: "One bathroom was out of order, and movie system did not work"
Pros: "The crew was extremely helpful with my insulin dilemma given the limited resources they had at hand."
Cons: "Food. And some entertainment on an international flight."
Cons: "No retrasos"
Cons: "Too tight, no entertaintment"
Pros: "smooth flight, attendants were very polite"
Cons: "did not offer a bottle of water, sodas were restricted at a small cup"
Pros: "The Crew tried to work with what they have."
Cons: "1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child"
Cons: "It actually was all good"
Pros: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"
Cons: "Never made flight because of Latham delays"
Cons: "Lost my flight after connection with Turkish arrived late and lost my luggage, Latam has no office in Chicago so i had to call, didn't assist me on the phone with changing my flight, sent me to speak with American airlines that was operating the flight, asked for a supervisor on the phone but they declined. Second day at airport i found out they booked me on a three leg flight home at 8 AM althought i was on the phone with them at 1:30 AM and I was never informed about the flight they offered at 8 AM. I ended up paying again for a flight with United the same day."
Pros: "Nice flight, enjoyed the food, excellent service."
Pros: "The plane 787- 8 is new and realy comfortable"
Cons: "Too much bread at dinner The flight was delayed more than 15 minutes"
Cons: "They didnt check my bag from DCA to BOG, so I had to check out my bag in MIA and then run to check in the next flack. I couldnt. They gave me a seat in another flight from another company, so it was OK."
Pros: "Landing was perfect!"
Cons: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."
Cons: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."
Cons: "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"
Pros: "Service was very good and professional"
Cons: "Flight was packed but thats expected"
Cons: "The space"
Pros: "Easy boarding and organized staff. Friendly staff overall."
Cons: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."
Cons: "I flew home on the LATAM600 Lima to LAX. My flight was suppose to leave noon on May 25. Unfortunately we were delayed until noon the following day, May 26. I understand these matters are out of attendant's control, but the changes were not communicated in English and everyone was extremely slow to get us situated. Our flight was officially canceled at 5:30 pm, and it took five more hours for the attendants to get us to a hotel. In the morning, the transportation was not communicated well that I missed the bus. During all this, they never tried to re-book anyone either. I would pass on flying LATAM in the future."
Pros: "First of all, all of the information regarding the flight listed the carrier as Latam. However, the flight was actually an American flight. Based on the confusion I missed my outgoing flight. Thereafter I purchased a oneway ticket to Medellin on another airline only to learn that they cancelled my return flight. They wanted to charge me almost $600 to rebook! I ended purchasing a ticket with different carrier. Money paid to Latam was wasted."
Pros: "airplane was new"
Cons: "i was not able to do online check in"
Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Pros: "Once I was aboard my flight in Lima LA 2514 the attendants were helpful."
Cons: "When I arrived to Jorge Chavez the ticket counter was down. I waited for 20 minutes and Brunella eventually gave me a boarding pass. The pass was hand written and missing information but she assured me it would be fine. When I attempted to go through security they informed me this wasn't a boarding pass and was missing information. They said I would have to go back downstairs to the desk again. have a visible disability that affects the way I walk, and typically I do not require a wheelchair. I give myself enough time to get to my destination, but thanks to Brunella I was running incredibly late. I finally arrived though my flight was then rerouted to Orlando due to weather conditions at Miami and never arrived in Miami. The pilot of this flight LA2514 decided he was done and wouldn't fly there at all. The passengers were informed they would take buses to Miami."
Cons: "It was delay. 2 hours."
Pros: "I flew from Baltimore to Miami to Bogotá with zero issues. I am a musician and was traveling with my guitar, nobody hassled me and there was adequate space. The only issue was in Bogotá for my return flight. After struggling with the LATAM kiosk machine I was told by a LATAM ticket agent that flights from Bogotá to Miami are through American Airlines. Luckily a very nice American Airline agent accompanied me back to LATAM and convinced them my flight was with LATAM. Everything else was simple and easy!"
Pros: "flight hostess attention"
Cons: "Latam gives wrong information about connexions. The plane seats extremely uncomfortable. Attendant gave a tissue paper to client to clean her pulling table because it was dirty. They didn't apologized and asked traveler to clean the table instead. Miss connection with the flight from Miami to New York and no help from LATAM personnel at all. This is an airline that at one point it was the best and now is the worst. It is important to clarify with passenger about passing inmigration and aduana and the distance from international to national departures!!"
Cons: "One of my bags was damaged on the direct flight from Santiago to Miami. It looked like it had been dragged down the runway. I showed this to Latan representative Angel Pupulin in Miami who's first statement was, "Latan is not responsible." He was rude and initially refused to even fill out a damaged bag report. I explained that I would call my credit card company and put a non-authorization on $2500 worth of tickets. He continued to speak to me in Spanish although I told him, " No habla Espanol." He spoke English but was trying to jerk me around in every way possible. This is not going to be ignored! One employee screwed up all the positives of multiple flights with Latan. I will avoid flying Latan in the future and will not recommend Latan to others."
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "Friendly crew, flew on time."
Cons: "Seats were ridiculously small. I had a more comfortable seat from Charlotte to Miami than the 8 hour flight to Santiago. There should be a law against someone sitting in that type of seat for 8 hours!"
Pros: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Cons: "The food selection was rather light, especially for those with celiac issues and or vegetarian."
Cons: "worst service ever"
Pros: "Fabulous staff"
Cons: "Long boarding times waiting too much"
Pros: "The crew was very polite"
Cons: "The food didn´t had flavour, tasted like nothing"
Pros: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Cons: "seats are a bit tight on the 777 but what airline isn't these days"
"Flight from Cartagena - Bogota - Lima. When I arrived at the airline counter in Cartagena to fly to Bogota the reps requested a PCR test result from me although for travel to Peru within 24 hours, only an antigen test is required, not a PCR test. I had a negative Covid antigen test result from the airport clinic just before checking in for the flight. Subesequent to that, I requested that that the airline at least honor the flight from Cartagena to Bogota thinking that when I arrived in Bogota, as it is a more international airport, I would be able to convince a manager there that the current travel regulations to Peru only require a Covid antigen test within 24 hours of travel to Peru. The airline reps and manager refused to even honor my flight ticket from Cartagena to Bogota athough no Covid test at all is required for travel within Colombia. The female attendants scoffed at me. Furthermore, the male staff person got incredibly aggressive with me in front of everyone in the airport to the point where I had to step back thinking he was going to get physical with me. In all of my travel to 54 countries and 51 years of travel, I have never been treated this poorly by an airline. I had to go to the counter of another airline where I was able to purchase another ticket to Bogota and was able to fly out that hour by paying for another ticket. Fortunately, my bank has granted me a chargeback although I was forced to pay more for a ticket purchased at the counter of another airline. I am SURPRISED this Viva Airlines is even in business!"
"Worst experience with an airline in 51 years and 54 countries of international travel. Reserved a flight from Cartagena - Bogota - Lima. When I arrived at the airline counter in Cartagena to fly to Bogota the reps requested a PCR test result from me although for travel to Peru within 24 hours, only an antigen test is required, not a PCR test. I had a negative Covid antigen test result from the airport clinic just before checking in for the flight. Subesequent to that, I requested that that the airline at least honor the flight from Cartagena to Bogota thinking that when I arrived in Bogota, as it is a more international airport, I would be able to convince a manager there that the current travel regulations to Peru only require a Covid antigen test within 24 hours of travel to Peru. The airline reps and manager refused to even honor my flight ticket from Cartagena to Bogota athough no Covid test at all is required for travel within Colombia. The female attendants scoffed at me. Furthermore, the male staff person got incredibly aggressive with me in front of everyone in the airport to the point where I had to step back thinking he was going to get physical with me. I have never been treated this poorly by an airline. I had to go to the counter of another airline where I was able to purchase another ticket to Bogota and was able to fly out that hour by paying for another ticket. Fortunately, my bank has granted me a chargeback although I was forced to pay more for a last minute ticket of another airline at their counter. I am surprised this airline is in business."
"I guess my comment is on the extras and as they charge for it, you know is a low cost service, but the extras or unknown could be charged at a much normal rate."
Cons: "The baggage it wasn’t included in my ticket so the prices was more expensive also the reservation was a big problem with your company kayak never show up my ticket in the aerolínea."
Pros: "Check in at the airport was very helpful"
Cons: "Customer service at the airport is terrible, had a hard time with two employees with attitude and poor customer service"
Pros: "Puntuality the most"
Pros: "Seat uncomfortable. Crew okay. No space"
Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."
Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"
Cons: "Seats more comfortable, please!!"
Cons: "Waiting time"
Pros: "Not at all!"
Cons: "Worst experience ever!"
Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"
Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."
Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"
Pros: "On time"
Pros: "The crew was helpful."
Cons: "The flight was delayed"
Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."
Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."
Pros: "Excellent service!"
Cons: "Excellent service!"
Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."
Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"
Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."
Cons: "The only airline that charged me for a damn backpack"
Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."
Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."
Pros: "i arrived"
Cons: "extra fees"
Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."
Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."
Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."
Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"
Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."
Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."
Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."
Pros: "Fast, good service."
Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."
Pros: "Just shat you expect from a low cost airline company"
Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"
Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."
Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."
Pros: "The spirit employees were very helpful when I checked in"
Cons: "Tiny table is horrible can’t even balance a phone no not. Need USB plugs"
Pros: "Best part of this flight was. finally getting off, 32 hours after we were scheduled."
Cons: "This was hands down the worst managed flight ever! They delayed the plane something like 8 times. Always just 30 or 45 minutes so you couldn't leave and go do something. Finally we boarded 6 hours late. 55 minutes into the turned us around and sent us back to FL. So basically, everything."
Cons: "The seats are uncomfortable. Extremely cramped. Poor air circulation. No space for legroom. You have to pay for every single thing. Absurd to have to pay $52 per checked bag and for every pound over 40 pounds. Every other airline is 50 pounds. Absolute rip off. Will never fly again"
Pros: "ON TIME, CLEAN PLANES."
Pros: "The three hours sitting on the tarmac. That was awesome! We really got to know our neighbors. Screaming kids, no beverage service. You name it! Seriously, though, The ticket agent was awesome and faced with the impossible task of rerouting the ten thousand people on that plane. and now we’re in a different airport on a different airline catching a non-stop. We still missed our third connecting flight, but she made a crappy situation admirable from her customer service approach."
Cons: "The fact that it ended so soon."
Cons: "could not access boarding pass on mobile device seats very uncomfortable could not hear/understand announcements from crew"
Pros: "Delay, mechanical issue, more delay, new plane, take off four hours later. Don’t waste your money on Spirit. They haven’t figured out how to be a big boy yet."
Cons: "Delay, mechanical issue, more delay, new plane, take off four hours later. Don’t waste your money on Spirit. They haven’t figured out how to be a big boy yet."
Cons: "The fact that this company can't even provide FREE water"
Cons: "Didn't make the flight"
Pros: "On time. Clean plane"
Pros: "Easy on line check in and just head towards the gate. Staff very friendly. No delays. No frills. Easy !"
Cons: "Why call it a $9 fare. That’s misleading. And the low price fare with all the add ons at check in. Also misleading. But I’ll be back!"
Cons: "The fact that I had a restless baby sittting next to me....grabbing , bumping and dropping snack foods. Parents traveling with babies ought to accommodated to sections more appropriate."
Cons: "I was promised a window seat sitting in the last row of the plane and there wasn't even a window it was just the wall. I switched my seat to the back of the plane for a window seat and I didn't receive one. I would love a discount considering I switched my seat to seat next to a window and there wasn't even a window it was just the wall."
Pros: "Flight left on time and we even arrived to our destination early"
Cons: "Having to pay to pick your seat and paying for a carry on bag is complete bullshit. For that alone I will never fly with Spirit ever again. My flight cost twice as much as it should have and pretty much ruined my vacation because I was broke before I even got there!"
Pros: "Free of charge water"
Pros: "Absolutely nothing, I will never book spirit. First I was told that my bag was too big to board plane, fine. Giving that I was here one hour before departure, no one had the common sense to expedite my baggage check in so that I wouldn’t miss my flight that was also a non refundable ticket. No one cared that I lost a ticket to make it worst they wanted to charge me $150 for the next flight. I said forget and took my money else where it was appreciative even if it meant paying more, customer service is a big issue for, never fly spirit again anything but that. Delta was great"
Cons: "Cancelled flight"
Pros: "This was our first flight with Spirit-friends and colleagues all expressed condolences and negative experiences. And constantly heard jokes about Spirit by comics. Had no hassles, all aspects of the trip were great, other than arriving early at our destination and having a short wait for our gate to be available."
Pros: "Plane was nice."
Cons: "Departure time was 4:55 pm. Arrived through traffic at 4:18. The gate was 50 feet from check in. 50 FEET! They wouldn't check me in, said they close the gate 45 minutes before departure. Never heard of it. All airlines close 10-15 minutes before departure. Spirit left a dozen, people that arrived almost 40 minutes before their flight, in the terminal instead of checking them in and letting them LITERALLY walk around the corner to the gate. No chance or offer to bring these people to TSA to let them catch their flight. 2nd time I've flown with them, 2nd terrible experience. This was it, I, nor any of my entire family will fly with this airline again. Zero compassion."
Cons: "Seats ,no food, payment for everything. If i would have known all the hidden fees I would have flight with an other airline. By theend of the trip i spent in fees as much as i would have paid to flight by any other airline and at least i would have comfort"
Pros: "Good humored flight attendants."
Pros: "My flight didn't crash"
Cons: "The entire thing is a money suck. They rip you off at every chance they can do your flight ends up costing more than it would have if you booked on an actual good airline. Seats don't recline. No leg room. Terrible customer service and unfriendly staff. Stay away"
Cons: "Being delayed for 3 hrs!!! And all of the above!!! I will never use this,airline again!"
Cons: "Baggage fees are a rip off, poor service inflight and overall. I now know the cheapest isn't the best."
Pros: "Price, clean, on time"
Pros: "Crew was very nice."
Cons: "Ridiculous charges for everything you get on other carriers for free: printing boarding pass, choosing a seat,water, carry on bag allowance. Additionally seats are extremely small(and I am not a big person), no inflight entertainment available at all, no option for an electronic boarding pass and additionally the flight was delayed. With what I paid for the flight itself, the charge for 1 carry-on bag and the fee for selecting a seat at the time of booking, my total cost was more than what I would have paid on Delta or American. Will not be a repeat customer of Spirit."
Pros: "Both pilots going to Tampa and back to Atlanta new how to land the plane properly."
Cons: "That I had to pay $55 both directions for a normal size carry on!!!!! Geez if I would have known I would have brought a backpack or brought nothing with me and bought what I needed when I arrived."
Cons: "the spirit team was not welcoming. they did not offer any apologies or updates on our late flight. They were rude and disinterested during the flight. The plane was mediocre and there was no entertainment. I will avoid spirit airline at all costs going forward."
Cons: "$50 per checked bag is too much ground crew seemed jaded and annoyed seats were uncomfortable cheap price up front on the back end they upcharge for all... not flying this airline again any time soon."
Pros: "Flight attendants!!! Happy, fun, funny!"
Cons: "Delayed start of flight"
Pros: "Left on time, landed early, smooth landing..."
Pros: "Cheap flights. No delays."
Cons: "Have to pay for everything, I couldn't even get a cup of ice without buying a drink. Was sat in the back of the plane in the center because i didn't want to pay extra for a closer seat. Boarding was alright, no issues there. I'm a bit larger guy so seats were super small and I was sat next to an even larger guy. So I was super uncomfortable."
Pros: "I like the low fare."
Cons: "Boarding needs massive improvement; luggage fees are outrageous; if you can put everything in a backpack then it's worth it."
Cons: "Delay for over an hour"
Pros: "Our flights were on time and reasonably comfortable. Crew was friendly. Plane was clean. Price was fantastic if you travel light and don't care where you sit."
Pros: "I arrived safely."
Cons: "Did not know until it was time to board that there was a fee for carry on luggage. Then was told that if I paid for the carry on bag online before my returning flight it would only be 20$ which later I found to be untrue it was 45$. Also the seats do not recline at all. The planes are outdated. There is no entertainment, complimentary snacks or anywhere to purchase headphones or anything to make your flight more comfortable and enjoyable. I firmly believe that this will be the only and last time I fly spirit airlines."
Pros: "It was a nice easy trip, no problems on the flight"
Cons: "The flight attendant was an hour late arriving which delayed everything. Also, it was an early flight which many people weee trying to sleep on and the lights were on a lot of the time. Also, the flight attendant gave a very long winded pitch about the credit card which totally woke me up and kept me up."
Cons: "when we were "checking in" it was difficult to add seats and add carry on luggage. also there were hidden fees we were not aware of at time of booking the flight. like paying for a seat, i thought that was covered by purchasing a ticket, & when do you need to pay for carry on luggage. i felt that spirit was "nickel & dime" the entire time."
Pros: "Nothing they cancel our flight on Monday for Wednesday said there was no flights until Wednesday so we had to purchase another ticket from jetblue which cost us more money as well as the inconvenience so we can get back to work on Wednesday never traveling with spirit airline again"
Cons: "I didn't like anything about the service the attendant were rude an unprofessional I which I could give"
Pros: "First your tickets are pricey then the baggage fees are stupid dumb why pay so much i dont understand but this is definitely the first and last time id fly with spirit"
Cons: "First your tickets are pricey then the baggage fees are stupid dumb why pay so much i dont understand but this is definitely the first and last time id fly with spirit"
Cons: "Seating arrangement is horrible your legs are in front of your face"
Pros: "Everything was wonderful"
Cons: "Spirit is so bad that I am not even going to waste my time describing my trip. Find a different airline!"
Cons: "The amount of crying babies on the flight"
Pros: "Love the price, and the no-frills, low cost approach. I can easily pack a minimal amount of stuff and be satisfied with bringing my own water bottle and pretzels to save $100. As long as you are aware of the policies before you book, I think everything is fine. Those that seem most upset with Spirit Airlines are those who were unaware their luggage policy and end up paying exorbitant rates at the gate..."
Cons: "This airplane seemed much tighter than the other Spirit flight I took. I dropped something on the floor by my feet, and the space in front of me was so narrow that I couldn't even reach down to grab the item without bending sideways, practically laying down in my neighbor's lap. So, the flight wasn't super comfortable with no room to move my legs, but then, I have long legs and I am never comfortable on an airplane."
Pros: "Very accommodating!"
Pros: "Flight was delayed 4 hours then canceled due to lack of staff. What kind of airline that charges for every little thing including carry on bags can say oh sorry no staff.... not acceptable"
Cons: "Left waiting 4 hours then told flight canceled due to lack of staff with no rescheduled flight. I was flying home to see a dying family member of who I may now not get to see in time."
Cons: "The prices are not low enough to justify the cramped seating, random charges for everything from seat selection to carry-on bags, and not even serving water on a 4 hour flight."
Cons: "The customer service was horrible. Tgey delayed our flight by an hour and a half. The seats were cramped and didnt recline at all. They lost my friends snowboard and after promising to overnight it to him changed there minds and decided to fedex it which took an extra 4 days!! I will never fly this airline ever again. Honestly with all the baggage fees that they charge your better off spending the $30 to hop on a different airline."
Airlines flying from Bucaramanga to Miami have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bucaramanga to Miami
Masks required on board, masks provided on flights from Bucaramanga to Miami
Social distancing seating
Middle seats unavailable to book on flights from Bucaramanga to Miami
Testing for antibodies, testing for symptoms for flights from Bucaramanga to Miami
Waiving of change fees. Search flexible flights from Bucaramanga to Miami