Find Cheap Flights from South America to Miami

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

i arrived

extra fees

They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

The flight attendants were very helpful and professional

Not a dislike, but the boarding process was different than USA.

Service

It was delay. 2 hours.

The plane 787- 8 is new and realy comfortable

Too much bread at dinner The flight was delayed more than 15 minutes

Everything was excellent.

airplane was new

i was not able to do online check in

Food

Delayed, toddler screaming entire flight crew did not do anything, old plane like 70 year old armrest on several sits falling apart flight was a nightmare

Nothing !!

Customer service of the manager on duty at the time

Overall everything went well. Boarding was easy, quick, and the crew very helpful.

I felt the space between rows is a bit tight and the food was fair.

Terrible serive

I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?

Value for money

The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board.

When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!

Crew was very helpful

Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

Excelente

Nada

The meals were good!

More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.

Good landing

Messed up when looking for a seat ..many people from front door n many people from back door

I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again.

Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS.

What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS

Espaço conforto não merece esse título.

The fact that I was so relaxed.

The food

Friendly crew and on time flight

N/A

The food was just ok.

The wait

The screen didn’t change in time

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

The only airline that charged me for a damn backpack

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Everything was excellent.

Punctuality. attention of stewardesses

nothing

Service was very good and professional

Flight was packed but thats expected

customer service in Bogota

needs to download the app to watch movies if you do not have a I pad or smart phone????

Thanks for making me believe in Avianca again. Thanks for the nice and smiley crew that was on board.

Overall everything went well. Boarding was easy, quick, and the crew very helpful.

I felt the space between rows is a bit tight and the food was fair.

Food

Delayed, toddler screaming entire flight crew did not do anything, old plane like 70 year old armrest on several sits falling apart flight was a nightmare

Terrible serive

Was really good

I was trying to change my return but they said because I bought it with KAYAK they will charge me minimum 300 dollars and they say they can not do it anyway. That I didn’t like it.

Food

Delayed, toddler screaming entire flight crew did not do anything, old plane like 70 year old armrest on several sits falling apart flight was a nightmare

Nothing !!

Customer service of the manager on duty at the time

Delay. I missing my train in Miami

Everything was excellent.

airplane was new

i was not able to do online check in

Service was very good and professional

Flight was packed but thats expected

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

The only airline that charged me for a damn backpack

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena

Muy mala atención

Excelente

Nada

More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.

Poor costumer service . Luggage was wet . All of the clothes ruined

no customer serve no help

The plane 787- 8 is new and realy comfortable

Too much bread at dinner The flight was delayed more than 15 minutes

Service

It was delay. 2 hours.

airplane was new

i was not able to do online check in

The crew was very nice and friendly

The discomfort of the seats!

Flight on time

No entertainment on the flight

Lost my luggage

Good landing

Messed up when looking for a seat ..many people from front door n many people from back door