Find cheap flights from Colombia to Miami

Pros: "I got on the plane efficiently."
Cons: "Crew would not allow rows of two to split and fill empty rows. I am not sure why, but that was really a crappy way to treat over-crowded passengers, also known as customers."

Pros: "Crew was pleasant & solicitous. My seat had spacious legroom & was comfortable"
Cons: "Free movies"

Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."

Cons: "Pilots were 50 mins late"

Pros: "Very good attention in general"
Cons: "Improve the seats"

Pros: "Crew so polite and friendly. Also very accommodating with young man with special needs."

Pros: "Good crew"
Cons: "Late boarding, narrow seats"

Pros: "completely not flight was 11:45 they fly on 12:15 after stopping Multiple times on ramp also even flight land at 8:18 Supposed to be at 7:55 because of uber driver charge me waiting fee and in flight i ask water so she said i’ll give you in air and in air she didn’t came for 1:30 for offer water"
Cons: "crew should be better and flight should be on time"

Cons: "N/a"

Pros: "The flight was on time, turbilance very little and the captain gave good info. Flight crew friendly and very nice. This was a first time flight with them but not the last I will book more flights"

Pros: "Pilot was amazing- very smooth takeoff and landing. Food and drink service was prompt. We landed early."
Cons: "Limited movie selection, seatbelts were too tight"

Pros: "The leg room in between seats is good and snacks are offered regularly."
Cons: "It was so cold but they don’t have any blankets, not even one that you can buy ."

Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."

Pros: "Unfortunately there was turbulence on the way back but overall a good flight to and back. Crew was friendly and good."

Cons: "Flight delayed over one hour and no explanations given. Turned out they boarded us without the pilots on board. So then we just sat on the plane and waited. I have a small baby and it made the travel experience exponentially worse."

Pros: "Awesome !"

Cons: "Keep it up"

Pros: "My knees didn’t hit seat in front of me"

Pros: "Great newer 737-900"
Cons: "Temperature was too warm for the entire flight. Several asked for more air conditioning"

Cons: "There were no flights for me to make my connecting flight"

Pros: "Great crew and entertainment!"
Cons: "No snack..."

Cons: "The free chat feature did not work on my iPad."

Pros: "Can’t think of anything"
Cons: "Thanks to delayed flight I didn’t make my connection."

Pros: "Clean jet, friendly crew"

Pros: "Got there safely and on time. The staff was friendly."
Cons: "I'm tired of being crammed into small and uncomfortable seats. It seems comfort is only for people who can afford it. Headrests were non-existent. I'm not extraordinarily tall but the seat stopped just above my neck and felt like a hard, sharp surface rather than something soft and padded. And, of course, there's not enough leg room. Especially once the person in front of you leans back. I don't mean to sound petty but it felt like the airline was more worried about maximizing profits at the expense of their guest's comfort."

Cons: "Gate change made close to boarding. One desk person acknowledged change & directed me to new gate. Never showed on big board. Then at gate 2 desk ladies insisted there was no change that morning & that I was just wrong. I barely made my flight."

Pros: "Friendly staff with sense of humor. Beverage service even on a very short flight."
Cons: "Nothing."

Pros: "Straight flight - no connections is a must when traveling with small children. Staff was polite and professional. Take off was on time, arrival was early. Comfortable flight."
Cons: "As with pretty much any airline the cabin AC was freezing making it a bit difficult to get comfortable enough you rest."

Pros: "Courteous crew & good take off/landing job of pilot, courteous & great crew."

Pros: "Very friendly and helpful staff"

Pros: "The complimentary food the crew gave us."
Cons: "Have no complaints"

Pros: "Outlets in the planes!!!"
Cons: "Delay on one flight"

Pros: "1. Boarding appeared streamlined. 2. Plugs ins for tech. 3. Coffee smelled amazing. 5. Seat size seemed larger than most airplanes."
Cons: "1. Wifi or gogo did not connect. 2. It was a tad bit cold."

Cons: "Paying for food during a lunch hour flight"

Pros: "Finally, an airline remembers how to serve customers, best flight I have had in ages, recent convert to Alaska and now a loyal customer."
Cons: "Your friendly, competent flight crew."

Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"

Cons: "$25 per checked bag then you offer people a chance to check them for free? now that I have been hoodwinked out of money, I'll know how to play the game"

Pros: "Crew was friendly and on point with meal/beverage service."
Cons: "Boarding process could be better communicated. Hard to hear announcements."

Pros: "Cabin crew were very nice."

Pros: "The overhead bins seemed to have more space than usual for non-checked bags."
Cons: "Boarding was delayed and the flight was late. This was already an evening flight, so the delay meant that I missed the last public transit train once I was home and had to pay for a cab."

Pros: "Flights were getting delayed out of Spokane due to all the snow, and Alaska adapted and moved our entire flight onto an earlier flight, making my evening much better than it could have been when the flight was later cancelled due to worsening conditions."

Pros: "It was easy too check in and to make changes. The crew was kind and offered solutions to anything that may have come up."
Cons: "The first plane I boarded seemed to have snow salt on the bottom so it appeared to be dirty but everything else seemed to be great."

Cons: "I sat in the rear of the plane, near the restrooms. There was an bad odor back there that I believed was coming from the restrooms."

Cons: "Not enough space for overhead."

Pros: "Beer and friendly crew Printing bagtags at home and easily checking in."
Cons: "Flight delayed due to crew not making it on time and not enough seats in waiting area for gate 64a"

Pros: "The flight attendants were awesome!"

Pros: "Everything was on time with departure and arrival and fly was very smooth."
Cons: "I didn't like that our 5 hour flight did not provide a complimentary meal. Also half of the crew were friendly but the other half was not so much. They also lack in cleaning up soon after serving drinks, snacks, etc.for we had to hold on to our garbage for a while. It would also be appreciated if they can preannounce and let us know ahead of time of what they're going to do i.e. when it's ok to get out of seat and when not."

Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."

Pros: "I arrived early"

Pros: "comfortable seat, plenty of leg room"
Cons: "food"

Pros: "Clean airplane, is ok food ,"

Pros: "Great service like always"
Cons: "The plane was way too hot, the food was horrible, specially since Avianca used to have an amazing food service"

Pros: "Food was great, in boarding and off boarding was quick"
Cons: "More snacks"

Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"

Cons: "The only problem I find now with Avianca is that you can only fly with one checked bag! This makes it very difficult and annoying for me and my family"

Pros: "Got the emergency exit seats, extra leg room"
Cons: "Choice of food"

Pros: "Everything"
Cons: "Nothing Everything was great"

Cons: "more drink options"

Pros: "Seat quite comfortable"

Cons: "Just awful!!!! Original lay over was 2 hours in Cartagena it became 7 hours. Missed my rental car. Missed my first day at the hotel Los recuerdos!! Just awful. I need something done."

Pros: "Fast"

Pros: "The food !!"

Cons: "Flight was delayed 1.5hrs"

Cons: "I did not like how during reservation, you cannot put a space between the two words in the first name or last name. For example, I was forced to put "MariaAlejandra" as the first name instead of "Maria Alejandra". I had to call the airlines and go through a hassle to ensure there will be no problems boarding the plan because of this minor name difference."

Pros: "Todo"

Pros: "Just the comfort feeling riding my first trip to Colombia. Both crews were amazing. Food was tremendous. I dig the hot towels. Thanks AG"
Cons: "Nothing"

Pros: "The attentiveness of staff. The cleanliness of plane. The food and beverages provided on the plane. Being able to watch complimentary movies of your choice."

Pros: "Nice all in all"
Cons: "Asked for seafood meal. Only to get some kinda shredded fish w. Ton of garlic and ton of cheese on top."

Pros: "Aircraft was clean"
Cons: "Late departure and arrival When about to land had to go up again for some runway congestion, I guess because getting later than schedule. This was my first trip with Avianca and both flights were late"

Pros: "I enjoy my trip very much!"
Cons: "I saed i did enyoy my trip!"

Pros: "Seemed to be more leg room than I'm used to."

Cons: "Airline employees at gate did not take the time to search passenger return flight in system, despite return being through Avianca and easy to find. This led to passenger missing flight. They ended up finding it after the missed flight and placing passenger in the following day's flight."

Pros: "Fantastic customer service"
Cons: "Nothing"

Cons: "I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew."

Cons: "Called "customer service" and they changed my tickets. Tried to rebook 3 times but each time was a problem and lost each of the 3 reservations because they can't take payments. They should not have changed anything to begging with. It's a trap! Now I have to figure out how to get my money back."

Pros: "The same"
Cons: "The same"

Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."

Pros: "Courteous and polite attentive staff."
Cons: "My seat 12D didn't recline."

Cons: "They broke my baggage, and bring me it damage"

Pros: "I like the comfort measures of this ~2.5 hour flight each way trip without being "nickel and dimed" like what happens on the so-called "economy" airlines."

Cons: "This airline is awful. Never again."

Pros: "Everything is Excellent"

Pros: "movies"
Cons: "different non-meat option"

Cons: "Extremely disappointed. Tried changing flight back from colombia. The fee was $800. Change due to sickness. The fee was outrageous."

Pros: "Excellent"

Cons: "Na"

Pros: "Their service has lowered the standards though and that is why I do not grade them 5 stars. In particular the crew in the plane was not as nice and the food was not as good as before. Compared to other airlines I frequent though, Avianca is the best."

Cons: "Worst service ever and we got the last 2 seats in the plane. Pilot seemed to be disturbed and and had a bad attitude towards passengers that could be felt overtime he communicated anything. Maneuvers were really rough."

Cons: "Entertainment was out of service and I received no compensation whatsoever. this is part of the service we are paying for."

Pros: "Service"

Pros: "On the flight down from Miami to Cartagena, we did not expect a meal...and since we are all vegetarians, pretty much did not get one, but the flight attendants gave us what they could. I called Avianca and requested vegetarian and received for all 6 of us! Also, pleased that my whole family was seated in one row."

Cons: "The screen didn't work on seat."

Pros: "Just a very good honest and helpful airline - a first class service from a reasonably priced airline. I was in business class and extremely comfortable and very reasonably priced for the extra room and service"
Cons: "My office in UK needed to change my departure day electronically. She was told she needed (for complex reasons) to go to London to do this - ridiculous as we live on the Isle of Wight. The other option was I needed to go to the airport to change it and pay supplement. Luckily it was only a 30min taxi ride from my hotel. The desk staff could see the issue and resolved the problem within 20mins - extremely helpful. A shame this could not be sorted in UK by phone and email"

Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Cons: "My hair was broken. Same position during the fligjt. Many people in the same situation."

Pros: "On time and easy"
Cons: "The two options of breakfast where the same thing except for a slight variation!"

Cons: "The check in process was hectic. Even though on line check in was completed 24 hours earlier it took us almost 45 minutes to get our boarding passes. We understand the need to check documentation but this has to improve"

Cons: "Where the snacks at?"

Pros: "Everything I love this airline"

Cons: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"

Pros: "Crew was great. Supportive and friendly. Plane was clean and comfortable."

Pros: "All good"
Cons: "Thanks"

Pros: "The crew is what made the flight enjoyable."
Cons: "The food could have been better."

Pros: "Excellent"
Cons: "All is ok"

Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"

Pros: "Great seat. Right behind first class."

Pros: "Good"

Pros: "Crew was polite and courteous..food and beverages were included in trip."

Pros: "I was running late and they wouldn't let me pay to extend my flight so I missed the trip"

Pros: "nothing"
Cons: "a/c full, needs more control."

Pros: "The food and entertainment."
Cons: "Nothing."

Pros: "Alll"

Pros: "Same as above."
Cons: "NIL"

Pros: "buen avión"
Cons: "falta entretenimiento a bordo"

Cons: "My wife suffered was robeed in the airplane and nobody on the crew pay real attention to this subject; My wife lost her blackjacjet due to the indifeerence of the crew on COPA fligth from PTY to MIA,"

Pros: "Punctuality"
Cons: "Food very average"

Cons: "En Panamá muy mala la atención y muy despotas"

Pros: "Such delay in perfect weather condition and no mechanical problem .... is ridiculous. A crew change should be planned for and should not cause a delay."

Pros: "excelente servicio y puntualidad"

Pros: "Outstanding customer service; complimentary food AND alcoholic beverages; on-time flights; great value!"
Cons: "Cabin temperature could hsve been cooler."

Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"

Pros: "Everything"

Pros: "everything was great,"
Cons: "me Gustó que habia opción de comida vegetariana y demás de ello son muy atentos con todo. El vuelo estuvo puntual y todo el personal amable"

Pros: "Crew were friendly."
Cons: "It’s nice that Copa feeds you, even on short flights. But every option was meat- there was no vegetarian option. (The site I booked through didn’t give me - or at least I didn’t see it- the option to request a special meal.) In this day and age, I really recommend they have a non-meat option. On another flight on this trip, I also asked for hot tea from the drink cart, and they said it was coming, and it never came."

Pros: "The direct people who interact is excellent everyone very courteous and friendly"
Cons: "An item stolen from my luggage"

Cons: "La comida no es adecuada para un viaje de tantas horas"

Cons: "I didn't like, I didn't have the option to choose my seat."

Pros: "No drlays"

Cons: "Too much turbulence"

Pros: "The flight crew was pleasant and was bilingual which made the flight better"
Cons: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."

Pros: "The business class seating was awesome"
Cons: "Nothing"

Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"

Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"

Pros: "Absolutely nothing."
Cons: "Your call center, and your offices are so seriously deficient. I as assured by agent that I was assigned seats 5. They lie to your face. The problems are then at the airport."

Pros: "Food, attention, kindness"

Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"

Cons: "check in"

Pros: "Los representante son despotas y coperan en las necesidades que se le presentan a uno y y son exagerados para cobrar por las maletas"

Cons: "very cold on the plane and don't provide blankets!"

Cons: "Everyone everything"

Pros: "Friendly crew. Helpful."
Cons: "Media offering in the plane was somehow limited."

Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Pros: "I now am a fan of COPA airlines"

Pros: "Everyone was friendly"
Cons: "First two landings were hard hitting to the ground. Kinda scary."

Pros: "My flight from mde Pty jfk was excellent, on the first leg we have a medical emergency, flight attendants were really calm and on a 55 minute flight they provide us with a full service and help the passenger in need, on the second meg, the service was ojtstanding, Copa is and will be one of the top choices to go home."

Pros: "It's the best airlines customer service , good price ,"

Cons: "Crew served drinks immediately after the captain told everyone to fasten seat belts for turbulence. Maybe try meeting industry safety standards next time."

Cons: "Food"

Pros: "ok. good"

Pros: "Not much maybe just the boarding"
Cons: "The staff needs to be retrained a lot like many police personal and subsequent Police departments. The first class is literally coach with a slightly nicer seat. They treat you like cattle at American Airlines. If you have another option take it."

Pros: "Meal provided was excellent"
Cons: "Delayed flight"

Pros: "nothing lousy flight"
Cons: "treat people with respect"

Pros: "The staff was super friendly. Checking in was a breeze."
Cons: "The cabin temperature was insane. SO COLD!! even with blankets people and my self included were freezing!!"

Pros: "Staff was great. Very nice."
Cons: "We were 2 hours late. Missed our rental car. Sat on the tarmac for a very long time with no information."

Pros: "ON time"
Cons: "Food selection"

Pros: "Crew"
Cons: "Boarding very slow in Medellin -always- Entertainment only in your phone now!"

Pros: "Excellent seats and early arrival"
Cons: "Lack of food choices or entertainment"

Pros: "The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane."
Cons: "I needed a little back support pillow..."

Pros: "Every thing! Healthier food needed"

Pros: "Crew was very friendly. Flight departure was on time."
Cons: "The food. Same sandwich the last 4 years."

Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"

Pros: "We got home early"
Cons: "The sandwich was auwful"

Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."

Pros: "Nothing"
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."

Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Pros: "Schedules were always on time, the price was the best"

Cons: "my luggage was lost between Dallas and St petersburg russia and I waited 5 days to receive it"

Cons: "Mejorar el snack"

Pros: "Everything was perfect."
Cons: "."

Pros: "no usb charger"

Pros: "Got there on time"
Cons: "It was too cold"

Pros: "Everything"
Cons: "Nothing"

Pros: "Porque sus tripulantes y azafatas son super atentas"

Cons: "delay missed my connection.."

Pros: "Staff was professional and friendly."
Cons: "N/A"

Pros: "The passengers"
Cons: "A/c was broken"

Pros: "All of it"

Pros: "All good - with every aspect of the trip."

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "Nothing"
Cons: "Not good my carry on bag they send it under and they said I get it at my final destination"

Pros: "Fast"
Cons: "N/a"

Pros: "On time."

Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"

Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."

Pros: "The entertainment selection was nice, and it was nice that we were served lunch."
Cons: "On my flight from Medellin to Miami, the stewardess did not offer my row a drink. Then when I asked for one, I was told I can only have water or juice, of which I wanted neither. The plane rides were both extremely hot and uncomfortable. I was sweating profusely on both flights."

Pros: "QUE SEA PUNTUAL"

Pros: "On time"

Pros: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "The ride was smooth the airplane was the food was OK the stewardess were kind"

Pros: "Everything except what I didn't like."
Cons: "Delayed departure"

Pros: "Easy booking, Great prices"

Cons: "Delays"

Pros: "Denver USO facility"

Pros: "STAFF WAS VERY WELCOMING"

Cons: "El vuelo se retraso. Perdi el vuelo de conexion y no me brindaron hospedaje, ni comida y me mandaban de un lugar a otro pero nadie respondia."

Cons: "Airlines are no longer concerned with passenger comfort or nicities Food , service , and comfort are minimized in effort to get the most people for the least expense onboard"

Pros: "On time, lot´s of space available this time. Was very well treated by all the staff. Got an extra free seat for the lap child. No complaints."
Cons: "Entertainment system is not as developed as in other airlines. Food was Ok."

Cons: "delayed"

Cons: "Excellent service"

Cons: "Everything."

Pros: "Puntuality the most"

Pros: "Seat uncomfortable. Crew okay. No space"
Cons: "Everything."

Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."

Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"

Pros: "On time"

Pros: "The crew was helpful."
Cons: "The flight was delayed"

Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."

Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."

Pros: "Excellent service!"
Cons: "Excellent service!"

Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."

Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"

Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."

Cons: "The only airline that charged me for a damn backpack"

Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."

Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."

Pros: "i arrived"
Cons: "extra fees"

Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."

Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."

Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."

Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"

Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"

Pros: "Nothing."
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."

Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."

Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."

Pros: "Fast, good service."

Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."

Pros: "Just shat you expect from a low cost airline company"

Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"

Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."

Pros: "Nothing"
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."

Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."

Pros: "Puntuality the most"

Pros: "Seat uncomfortable. Crew okay. No space"
Cons: "Everything."

Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."

Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"

Pros: "On time"

Pros: "The crew was helpful."
Cons: "The flight was delayed"

Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."